5. Vasor’s strategy is to help companies meet the urgent need for improved product support. Estimated Support Expenses (2002) Source: supportindustry.net 19% $250,000+ 15% no plans “ The U.S. market for customer support and call center application revenue is expected to grow from $1.8 billion in 2001 to $4.6 billion by 2004.” N = 500 companies 66% Up to $250,000
6. The Vasor Support System is the foundation of our product support competency and offerings.
Academic/Social leader, school of IST Classes taken compliment company development experience Completion of our team is a top priority before we continue development To build a detailed launch plan we will form an executive board which will include industry experienced personnel, such as a COO and VP of Marketing. We will also have to outsource legal and financial services. With constant evaluation of our business, we plan to keep Vasor at the forefront of technology.
![Our research suggests that companies are failing to meet key customer concerns regarding product support. ,[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)