3. Help people find ways to engage constructively
Bernie Mayer, Staying with Conflict
Build their… By helping them
Awareness and understanding:
- Engage cortex, disengage limbic system
Willingness to engage:
- Remain in connection with each other
- Confidence in us
Capacity and skills
Belief in the possibility of ‘improvement’
Trust
Recognise what they are facing
Develop effective channels of
communication, improve dialogue
between opposing sides, find arenas
Express values that are important to
participants
Use influence/power wisely
Work on partial agreements
Set and review baselines, measure the
changes, see the incremental progress
Build trust or find ways of interacting in
the absence of trust.
4. During Enduring Conflict…
How could you help participants…
1. Recognise what they are facing
2. Develop effective channels of communication,
improve dialogue between opposing sides, find arenas
3. Express values that are important to them
4. Use influence/power wisely
5. Work on partial agreements
6. Set and review baselines, measure the changes,
see the incremental progress
7. Build trust, find how to interact in the absence of trust.
