2. 1. Listen and understands the point of view
and needs of others.
2. Look for trade offs.
3. Focus on issues and facts , do not
personalize the conflict.
PRINCIPLES TO NEGOTIATE A SOLUTION
3. KIND OF
PERSONALITY
conflict of interest
attributable to rolesystem or culture problems
Originated
on
individuals
cussedness
depends
on
extrovetrsIntrovets
PROFESSIONAL HELP
Psychometric
instruments
Pwersonality Test
Questionnaires