Traspar-enza is a citizen-led initiative that monitors the transparency and accessibility of public administration websites in Italy, aiming to promote civic participation and reduce corruption. The group conducts evaluations of these websites, engages citizens in feedback processes, and advocates for necessary changes to improve access to public information. Their efforts include collaborations with public services and raising awareness about transparency laws to enhance citizen involvement and overall service quality.

1. TRASPAR-ENZA
Monitors your Public Administration
Who we are
A group of citizens that:
Keeps an eye on the transparence and accessibility of
the public administrations
Wants to give a tangible and effective contribution to
the transparency process.

2. TRASPAR-ENZA
Monitors your Public Administration
THE GOALS OF THE GROUP
• Spread the theme of transparency of P.A. websites among
people who are not aware of the subject
• Organize participate evaluations of the P.A. websites
• Solicit the administrations, that are the target of the
participated evaluation, to:
• Take note of the notification that we send at the end of
the civic analysis
• Produce the modifications needed to guarantee
transparency
• Exchange information, updates and suggestions about the
implementation of the transparency laws

3. TRASPAR-ENZA
Monitors your Public Administration
WHERE WE ARE
• The Group was born as a blog, on the www.innovatoripa.it network,
started thanks to Formez and ForumPA
http://www.innovatoripa.it/posts/2012/09/2944/traspar-enza-siti-web-
pa-su-facebook#comment-24074
• The Group was then extended and devoloped in facebook
https://www.facebook.com/groups/trasparenzasitiwebpa/

4. TRASPAR-ENZA
Monitors your Public Administration
TRANSPARENCY AS A CURE FOR CORRUPTION
• Public Administration is, by definition, PUBLIC
• P.A. manages public services and spends public money
• Documents produced by PA are public and must be made available to
everyone
• Corruption and squandering are costly for the community
• Transparency is the cure for corruption
• Institutional websites of PA must be transparent and contain all useful
information for the citizens, by making available both public data and
services

5. Benefits for citizens
• A citizen can access the website from home, in his car,A citizen can access the website from home, in his car,
if he’s abroadif he’s abroad
• He can benefit from information and servicesHe can benefit from information and services
• So, he saves time, stress by avoiding long queuesSo, he saves time, stress by avoiding long queues
at the desksat the desks
• He can check how public money is being spentHe can check how public money is being spent
• He can take part in the choices made by collaborating withHe can take part in the choices made by collaborating with
the PAthe PA
The quality of life of the citizen improves.The quality of life of the citizen improves.

6. Benefits for Public Administration
• Without transparency of the documents:
• Collective control is not possible
• So, participation can’t exist
• Participation is the basis of administrative democracy
• P.A. interacts with the citizens through notifications, suggestions and
complaints
• P.A. collaborates with the citizens in order to improve services
• Transparency
• facilitates the internal organizatonal wellbeing of the employees
• Reduces conflict
• is a valid solution against mobbing

7. THE METHODOLOGY: PARTICIPATION
The methodology is participation
1) We launch a poll on facebook: “What website would
you like to analyze?”
2) We collect the participations and choose the site that
in that moment is the most interesting
3) We open a specific event in the section of the group
dedicated to events
The participation increase as soon as the event is
opened
- integration: citizens, compass of transparency and
public administration

8. Intregration between….
Citizens
The Compass of Transparency
Public Administrations

9. Who?
Citiizens
The Compass of Transparency
Administration

10. The protagonists: the citizens
Citizen volunteers
The citizens are the users of public services and thus the best
evaluators
Not only experts : any average citizen can make significant
contributions and suggestions

11. Joint Transparency:
Anyone can join from North to South
-the principle is of joint trasparency
-public administration belongs to all of us
- responsible spending in the South is an advantage for the
North as well
-the contribution of citizens living far from the chosen
administration avoids conditioning due to local interests
typical of small realities which in turn limits participation

12. The Compass of Transparency orientates us
Simplifies civic control
Informs citizens on rules and regulations concerning
transparency

13. An important instrument: : The Compass of Trasparency
The Compass validates our work through a standardized
system made available by the governement
The validation creates an objective and an autoritative
element on which to base our evaluation

14. After opening the event on facebook
●Check single indicators
●Examine regional legislation
●Verify accessibility
●Put together proposals , ideas, and
contributions which make up the final report

16. The first web site evaluated was of the City of Licata: the
Compass indicated 4 out of 43 – the citizens gave a seriously
insufficient evaluation

17. Compass
1
2
3
4
5
6
7

18. We check the structure of the site and
its contents through the various
emoticons of the compass
The Compass helps us by simplifying our actions.
It allows us to verify if the structure of the site
conforms to regulations, and if it contains
information and services.
It recalls the legal references and the page which
contains data and services in a simplified way.

19. For example , let us examine the transparency
regulations concerning the Sicilian region.
LEGGE 5 aprile 2011, n. 5.
Disposizioni per la trasparenza, la semplificazione,
l’efficienza,l’informatizzazione della pubblica
amministrazione …......e
Art. 12 Trasparenza e pubblicità degli atti
Comma 3
Tutti gli atti della pubblica amministrazione sono pubblici ed
assumono valore legale dal momento del loro inserimento nei siti
telematici degli enti, a tal fine opportunamente pubblicizzati.

20. The citizens make the evaluation more effective
with their contributions and their suggestions.
I would like a tree structure where the trunk
is transparency, the branches are the
minimum content and the fruits are the
various departments. The seeds are the
documents. (Calogero C.)
Observation taken from “Sicily event”

21. We would like a Glossary
Many terms or abbreviations used in the language of public
administration are not comprehensible to the average citizen.
Bureaucratic terminology such as the abbreviations used for
legislation for example D.P.Reg. or others for many user citizens
may mean nothing if there isn't anyone to explain them.
One citizen suggests the problem could be solved by the creation
of a glossary.
(Maurizio G.) (observation taken form “Sicily event”)

22. Attention: the publishing of documents
does not always mean transparency
A document can be publishd but difficolt to find.
In order to be transparent .....
the viewing of documents must be made easy
.

23. Accessibility assessment - 1
L'accessibilità, as defined by Italian laws and in particular
by L. 4/2004 and by the Italian e-Governement Code (CAD,
Codice dell'Amministrazione Digitale) is a fundamental
requirement for trasparency , since it makes up the
essential, constitutionally guaranteed foundation: that is,
allowing anyone –personal conditions and physical state
notwithstanding –equal access to the services provided and
to the information published, in the public interest (articolo
3 Italian Constitution, mentioned by art. 1, L.4/2004)
The accessibility assessment was performed according to
the general criteria defined by Law n. 4/2004 and by its
corollary regulations, according to the Official Guidelines
for Governement Web Sites, version 2011, and according to
other legal documents provided by the Public Function
Office (Dipartimento della Funzione Pubblica)

24. EVALUATION OF ACCESSIBILITY 2
The accessibility of the Sicilian Region website was
evaluated by making a distinction between infrastructure
accessibility and content accessibility.
By infrastructure accessibility we mean interface
accessibility of services provided or of relative functional
automatisms presented on internet and usually realized
using formal language which makes use of markers. (HTML,
XHTML etc.)
By content accessibility we mean the ability to access
documents made public through the infrastructure as
previously specified; documents which in conformity with
art. 8 commas 3 and 4 of CAD, the guedelines require to be
drawnup in the ISO 32000-1:2008 format. (a particular PDF
version)
Taken from the evaluation of the Sicilian Region website

25. EVALUATION OF ACCESSIBILITY 3
The result of the accessibility evaluation of the Sicilian
Region website was disappointing. Although
infrastructure accessibility presented some anomalies, all
in allthey were not serious, and can be quickly corrected
using a limited amount of resources. On the other hand,
the accessibility of public documents is seriously deficient
since:
●None of the public documents are in the open and
accessible format as prescribed by law 4/2004, of the CAD,
by the prescribed provisions and by the guidelines;
●All lthe deliberations of the Counciil are totally
inaccessible;
●The GURS is essentially inaccessible. Except for the fact
that the sanctions for similar violations have recently been
toughened up in the “decreto sviluppo 2.0”, since over
10% of the Italian special needs population lives in Sicily,
the situation must be urgently addressed. (Piero Draghi)

26. The observations and the proposals are included
in a final Report which, supplemented by the
contributions of all, is then formally sent to the
Administration, to Civit , to the Ispettorato
Funzione Pubblica
via email , fax, or certified registered mail

27. This is an example
………….
Spett.li
Sig Presidente della Regione Sicilia
Presidente @certmail.regione.sicilia.it
Con richiesta di inoltro della presente a
Sig. Segretario Generale
Ai Sig.ri Dirigenti dei Dipartimenti
Ai Sig.ri componenti dell’OIV
Alla Commissione per la Valutazione, la Trasparenza e l’Integrità delle
Amministrazioni Pubbliche, Roma
Fax: (+39) 06 6834039 r.rizzo@civit.it
Dipartimento Funzione Pubblica Piazza Sant'Apollonia, 14 - 00153 – Roma
Alla c.a. Ispettorato Funzione Pubblica, Dott. Vincenzo Conte
Fax: 06.58324118 ispettorato@funzionepubblica.it
PRESIDENZA CONSIGLIO DEI MINISTRI


28. The traffic warden Traspar-Enza has
given a virtual and a real fine
Time has expired …
Your time is everyone's money
A lack of transparency creates difficulties for citizens.
The only thing to do is ….. to solve the problem with
the utmost urgency

29. What happens during the evaluation ?
The Administration is notified and when made aware of the non-
compliance takes steps to intervene.
The Administration ignores us until the press intervenes and is then
forced to justify itself.
The Administratin collaborates with us.
Osservazioni tratte dagli eventi conclusi

30. The forwarding of the group’s report to the City of
Licata receives media attention: we are invited to
the TV program “Il Punto”
In Licata, Nazzareno Prinzivalli partecipates in a TV program
dedicated to the transparency of the city's website while
Davide D'Amico, Piero Draghi and I participate long
distance.
A comparision of the transparency in the municipalities
of Licata e Gela

31. An exchange with the person in charge of the
website for the Sicilian Region
During the evaluation of the website of the Sicilian Region I
was invited by the Formez contact person
for the project “Etica pubblica per il Sud” to present the
proposals published in the ideario for Sicily with regard to
the transparency of the website of the same region .
On this occasion on behalf of the group I presented
the partial contribution of the evluation in itinere
regarding the transparency of the site..

32. Answers from the city of Licata
●

33. The answer to Licata from the Sicilian Region
●

34. The CIVIT answers the group regarding the
report on the Sicilian Region

35. «In verità sono pervenute diverse comunicazioni da parte di un gruppo di
cittadini che si relaziona attraverso i social network, in raccordo con gli uffici
della Presidenza del Consiglio dei Ministri–Dipartimento Funzione Pubblica
per il monitoraggio dei siti delle pubbliche amministrazioni.»
(….)
«Oggetto: richiesta di trasparenza e accessibilità del sito web del Consiglio
della Regione Campania.
Si sottopone all’attenzione delle SSLL la valutazione del sito web istituzionale
di codesto Consiglio, effettuata mediante “la Bussola della Trasparenza”
(Strumento di misurazione del Dipartimento Funzione Pubblica), integrata nel
corso di una valutazione pubblica organizzata nell’ambito del gruppo
TRASPARENZA SITI WEB PA su Facebook (con la creazione di un Evento
ad hoc).» (….) (The transparency Commission is forced to meet after our
Report)
CONSIGLIO REGIONALE DELLA CAMPANIA
I Commissione Consiliare Speciale
(per la trasparenza, per il controllo delle attività della Regione e degli enti
collegati e dell’utilizzo di tutti i fondi)
Resoconto Integrale n.268 IX Legislatura 14 novembre2012

36. Media attention on the group

37. The attention of the press following the forwarding of the report:
Il Fatto Quotidiano on the site of the Campania Regional Council

38. A petition was started to spread transparency in Public Adminisration and to
request more sanctions from the Ministry

39. Licata Reloaded : an event to support and aid the person
in cherge of the website of the City of Licata
https://www.facebook.com/events/459236184114410/

40. Licata Reloaded : an ad hoc collaborative
event

41. Dynamic Transparency
“Open PA: here are the admnistrations and the associations
which work for “Dynamic Transparency”
Gruppo Facebook “Trasparenza siti web Pubblica
Amministrazione”
The group which counts more than 1.300 members, was set
up to create a public evaluation of the transaprency and of
the accessibility of Public Administration websites through
on-line evaluations (carried out with the aid of the compass of
transparency http://www.magellanopa.it/bussola), civic
monitoring of transparency, virtual fines and real complaints
through notifications agreed upon within the group.
https://www.facebook.com/groups/386437364759218/
2013

42. We citizens can do a lot!
It is our duty tp contribute
Transparency International Italia has launched a survey
among members and supporters and, to the question “Who
should lead the fight against corruption?” almost 30%
answered “the citizens”, followed by the Government (25%)
and trailing at a distance, the Judiciary (14%).(2012)

43. The comments of those responsible for
the Administrations.
Your appearance was like a blow to the back of the neck:
“this is all we need!” But your intentions werei mmediately
revealed and from being a potential disturbance you became
a precious supporter. Today, our website has made
undeniable progress. The credit is also yours”.
Giovanna Incorvaia pro-tempore Manager responsible for the
website of the City od Licata.
Following our suggestions the website of the Sicilian Region
set up an ad hoc work group.

44. We're here ….
( Report Regione Sicilia)

45. Little by litle we're getting organized
Site administrators :
Laura Strano,
Flavia Marzano,
Nazzareno Prinzivalli,
Roberto Scano,
Piero Draghi.
For the various regions many
have given their availability and
expressed a willingness
to collaborate.
Ours is an open group
and we hope the contributions
continue to increase.
-

46. Next event : the evaluation the website
of the city of Genova
-

47. Ours is a dutiful and passionate contribution
to an important cause which our future, that
of our children and future generations
depends upon.
“Transparency is a question of survival”
“Warren Bennis”

48. Thanks for your interest and attention !
Laura Strano
TRASPARENZA E ACCESSIBILITA’ SITI WEB PUBBLICA AMMINISTRAZIONE su Facebook
TRASPAR-ENZA SITI WEB PA E’ ANCHE su WWW.INNOVATORIPA.IT