2. At the end of the workshop …
Understand why office etiquette
is important.
Improve good manners at office.
build professional and positive
attitude.
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3. Why Office Etiquette?
Those who follow good manners are promoted
and given choice assignments.
Office behavior is important if you want to set a
good example.
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5. 1Inappropriate Greetings or
Welcome
Failure to greet someone
Failure to smile to someone
Weak or no handshake
Failure to introduce an associate
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6. 2Poor Grooming
Sloppy appearance
Bad mouth smells
Bad body odor
No or improper make up
Ugly hair set or no standard
Bear moustache and beards
Worn out or casual shoes/socks
Improper accessories
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7. 3Poor Telephone Behavior
Phoning/texting while on duty/working
Eating while on the phone
Not returning calls
Slamming the phone down
Long hold times
Loud talking
Loud ringing on meeting
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8. 4Disregard of Time
Not showing up for a scheduled
appointment
Keeping people waiting
Late
Procrastinating
Early check out
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9. 5Inappropriate Behavior
Scratching
Flossing teeth
Yawning, coughing without mouth
uncovered
Burping without saying ‘excuse me’)
Putting on make up
Cleaning fingernails
Staring
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