3. The Opportunity
• Areas to investigate
– Part documentation;
• When do parts enter the building?
• Are the parts assigned a level of urgency?
• Do the parts have a due date?
– What is the average waiting time for rush/regular
parts?
4. Audience
• Ken and Kristi Kaye are the owners of the
business.
• Concerns: They are family and sometimes it is
difficult to convince family to change.
5. Key Stakeholders
• This is a family owned business so it will
directly affect my parents and myself.
– I am currently working an internship but hope to
one day take over the family business. Helping to
decrease the time it takes to process work will
help increase revenue.
6. Highlighted References
• No references yet.
• I did speak with my mom, Kristi, about issues
she thinks prevent the company from being
more profitable.