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Team Leadership For
Non-Managers
Leading from the front line.
Confidential and Proprietary
Team Leadership for Non-Managers
Confidential and Proprietary
Objectives:
• Give examples of effective communication for T...
Team Leadership for Non-Managers
Definitions:
• TEAM LEADER: An individual who has the authority and
responsibility to lea...
Team Leadership for Non-Managers
CASE STUDY #1:
Dr. Peter Panick, one of your family
practice physicians, comes into your
...
Team Leadership for Non-Managers
CASE STUDY #1:
What went wrong here?
Team Leadership for Non-Managers
Problems When The Team Leader Doesn’t Lead:
• Issues are not handled promptly
• Often the...
Team Leadership for Non-Managers
Leadership & Management:
“On Becoming a Leader,” Warren Bennis
• The manager administers;...
Team Leadership for Non-Managers
Leadership & Management:
“On Becoming a Leader,” Warren Bennis
• The manager has his or h...
Team Leadership for Non-Managers
Leadership & Management:
Often, team leaders do not have have time to manage.
But if they...
Team Leadership for Non-Managers
For complete presentation, please contact Väth Consulting
at
vathconsulting.com or kyle@v...
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Leadership for Non-Managers

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Helping physician or other front line team leaders effectively lead their teams...and get their work done!

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Leadership for Non-Managers

  1. 1. Team Leadership For Non-Managers Leading from the front line. Confidential and Proprietary
  2. 2. Team Leadership for Non-Managers Confidential and Proprietary Objectives: • Give examples of effective communication for Team Leaders • Discuss the difference between leadership and management • Provide practical leadership tips for Non-Managers • Provide practical tips for Managers working with Team Leaders • Discuss Team Leadership in light of the Patient-Centered Medical Home model of care
  3. 3. Team Leadership for Non-Managers Definitions: • TEAM LEADER: An individual who has the authority and responsibility to lead a team, but whose primary function in not managerial (i.e. Provider, Lead MA, Staff Nurse). • MANAGER: An individual who has the authority and responsibility to lead a group of people, and whose primary function is managerial (i.e. Clinical Coordinator, Head Nurse, DON, HR, Administration, etc.).
  4. 4. Team Leadership for Non-Managers CASE STUDY #1: Dr. Peter Panick, one of your family practice physicians, comes into your office and states, “We were out of Depo again this morning! [Now 3pm] It’s Heather’s job and she is never keeping enough of these on the order list! You need to talk to her! You just need to fire her if she can’t do her job! When are you going to get your MAs to do their job?” *Note: Heather is the MA on Dr. Panick’s team.
  5. 5. Team Leadership for Non-Managers CASE STUDY #1: What went wrong here?
  6. 6. Team Leadership for Non-Managers Problems When The Team Leader Doesn’t Lead: • Issues are not handled promptly • Often the manager does not know all of the details or the events surrounding the event • The employee feels sabotaged/undermined • The event is often blown out of proportion • No ownership on the part of the team leader • Manager is “jump-started” • The team leader’s bad behavior is enabled • No relationship is formed • Morale on all sides is depressed
  7. 7. Team Leadership for Non-Managers Leadership & Management: “On Becoming a Leader,” Warren Bennis • The manager administers; the leader innovates. • The manager is a copy; the leader is an original. • The manager maintains; the leader develops. • The manager focuses on systems and structure; the leader focuses on people. • The manager relies on control; the leader inspires trust. • The manager has a short-range view; the leader has a long-range perspective. • The manager asks how and when; the leader asks what and why.
  8. 8. Team Leadership for Non-Managers Leadership & Management: “On Becoming a Leader,” Warren Bennis • The manager has his or her eye always on the bottom line; the leader’s eye is on the horizon. • The manager imitates; the leader originates. • The manager accepts the status quo; the leader challenges it. • The manager is the classic good soldier; the leader is his or her own person. • The manager does things right; the leader does the right thing.
  9. 9. Team Leadership for Non-Managers Leadership & Management: Often, team leaders do not have have time to manage. But if they aim to have an effective team they must make time to lead.
  10. 10. Team Leadership for Non-Managers For complete presentation, please contact Väth Consulting at vathconsulting.com or kyle@vathconsulting.com

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