This slide deck was presented in "Contributors for Delivering a Successful Testing Project Seminar" by Mush Honda - QA Director at KMS Technology

1. CONTRIBUTORS FOR DELIVERING
A SUCCESSFUL TESTING PROJECT
JULY 2014

2. AGENDA
• Outsourcing Forecasts & Trends
• Lifecycle of a Typical Testing Project
• Success Characteristics of Projects
• Typical Challenges Faced (by Audience)
• Client Expectations
• Activities for Success
• Q & A
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

3. TRENDS & FORECASTS
• TechNavio forecasts a 11.1% Compound Annual Growth Rate (CAGR) for the Global
Software Testing Services market over 2010-2015 period
• Nelson Hall suggests Independent Software Testing Services is expected to grow
9.5% year-on-year till 2018
• Ho Chi Minh is consistently within the Top 10 Emerging Outsourcing Cities in most
studies
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

4. Benefits
 Great Opportunities
 New Techniques
 New Tools
 New Services
Challenges
Client Retention
Sharper Skillsets
Better Client Engagement
Team Leadership
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT
TREND ANALYSIS
What Does it Really Mean?

5. LIFECYCLE OF A TESTING PROJECT
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

6. SUCCESS CHARACTERISTICS
On Time
Within Budget
Minimal Issues Post-Production
Awareness of Project/Client Process
Clear Communication Workflows
Clear, Valid & Concise Defect Reporting
Testers aware of Application Behavior & User
Stories
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

7. TYPICAL CHALLENGES FACED
My Experience:
• Seen as not ‘True’ Contributing Members
• Insufficient Communication
• Perceived ‘insufficient’ Skills
Audience feedback?
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

8. CLIENT EXPECTATIONS
Successful Project Delivery
Team Tracking (utilization, quality, productivity)
Team Management & Forecast
Process Improvements & Recommendations
Better tools, solutions & adoption plan
Issue Mitigation (not reporting)
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

9. ACTIVITIES FOR SUCCESS
Identify Success
Factors for Client
Learn the
Business Domain
Learn the ‘lingo’
of the Team &
Business
Define
Communication
& Escalation Path
Establish
Communication
Artifact templates
Leverage
Reusability of
Artifacts
Focus on Iterative
Streamlining
Establish ‘Team’
Metrics vs.
Product Metrics
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

10. Q & A / Discussion
CONTRIBUTORS FOR DELIVERING A SUCCESSFUL TESTING PROJECT

11. THANK YOU
© 2013 KMS Technology