Business studies made easy

1. Greetings to Business Studies Grade 12
Business studies simplified

2. Learning
outcomes
 Learning Outcome:1
Business environment
 Learning Outcome: 2
Business ventures
 Learning Outcome: 3
Business Roles
 Learning Outcome: 4
Business operation

3. Business studies topic’s
Learning outcome 1,2
Business
Environments 1 Business Ventures 2
1.Business environments
 Micro environment
 1. Entrepreneurial
 Marco environment qualities
 Market environment
2. Strategies  2. Key success
 Types of strategies
3.Corporate citizenship
factors
 Corporate citizenship Responsibility
 Characteristics of Corporate Social
 3. Forms of
Investment ownership
4.Impact of recent legislation on
business  4. Insurance
5.Business environments and the three
sectors  5. Investments

4. Business studies topic’s
Learning outcome 3,4
Business roles 3 Business operation 4
1.Problem solving 1.The human
2.Business ethics resource
3.Leadership and 2.Industrial relation
management 3.Qualities
4.Conflict
5.Careers/teamwork

5. Introduction to Learning outcome:1
sub-themes
Business environment Management influence Factors
Micro Full control Vision, mission, strategy, and
objective.
Organizational culture
Organizational Structure
Organizational Resources
Business function
Working environment
Macro Management can influence factors Consumers
in the environment Suppliers
Civil society
Strategic allies
Regulators
Competitors
intermediaries
Market No control Social environment
Economical environment
Political environment
Global environment
Legal environment
Demographical environment
Cultural environment
Physical environment
Institutional environment
Technological environment

6. 2. Types of strategies
Integration Vertical integration Horizontal integration
strategy Forward
integration
Backward
integration
Intensive Market penetration Market development Product development
strategy
Diversification Concentric Horizontal Conglomerate
strategy Diversification Diversification Diversification
Defensive Retrenchment Divestiture Liquidation
strategy
Other strategies Replacing Issuing stock Allocating resources
individual

7. 3. Corporate Citizenship
•CSR encourages businesses to consider the interest
of society
•CSR has been emphasized in South Africa since the
1990’s
Characteristics of CSR
•To contribute towards sustainable development
•Government expects business enterprises to make a
CSI contribution
•CSI is enforced by law
•CSI plays a positive role in the development of
communities

8. Sub-themes
4.Impact of 5. Business environment
legislations and the three sectors
1. Types of Acts  Primary sector
 The National Credit
Act  Secondary sector
 Broad base Black  Tertiary sector
Economic
Empowerment Act
 South African
Qualification
Authority Act

9. Introduction to learning
outcome:2 sub themes
1. Entrepreneurial qualities
• Positive attitude
• Clear vision
• Flexible
• Energetic
• Able to take calculated risk

10. 2.Key success factors
 Sustainability
 Profitability
 Customer base
 A great idea
 Competent works

11. 3.Forms of ownership
 Sole trader
 Partnership
 Public company
 Private company

12. 4. Insurance
Forms of insurance
A contract between the insurer and the insured
Long term Short term Compulsory
insurance insurance insurance
For goods Life insurance Unemployment
fund
Road accident
fund
Assurance insurance
Covers for events that will Covers for events that might
happen happen

13. 5.Investment
1. Types of investment
 Shares
 Unit trusts
 Retirement annuities
 Life insurance

14. Introduction to learning
outcome:3 sub-theme
1.Problem solving
•Types of problem solving skills
1. The problem solving cycle
•Advanced problem solving skills
1. Creative thinking
2. Idea generation
3. Indigenous knowledge
•Problem solving techniques
1.Forced flied analysis
2.Chair technique
3.Delphi technique
4.Nominal group
5.Brainstorming
6.Forced combination

15. 2.Business ethics
 Corporate social responsibility
 Leadership issues
 Contribution made by business
 Issues concerning relation issues between
different companies

16. 3.Leadership and
management
 Leadership theories
1. Authoritarian
2. Super leaders
3. Transactional theory
4. Transformational theory
5. Transitional theory
6. Charismatic theory
7.Democratic theory
8.Lassies-faire theory

17. 4.Conflict
1.Types of conflict
 Colleagues on the same level of management
 A manager and s subordinate
 Interpersonal conflict
 Intra-group conflict
 Intergroup conflict
 Inter-organizational conflict
2.Causes of conflict
 Miscommunication
 Personality clashes
 Different values
 Unfair treatment
 Discrimination

18. 5.Teamwork
1.Effective Team
Joint action by a group to complete a given
task
 Has a clear task and deadline
 Has necessary skills
 Has common desire to accomplish their goals
 Respect one other’s skills
 Show mutual respects and trust
 Support one another

19. Introduction to Learning
outcome:4
1. The human resource activities
 Human resource planning
 Job analysis
 Recruitment
 Selection
 Interviewing
 Orientation
 Placement
 remuneration
2.Legislational on the human resource
 Labour relational Act
 Basic condition of employment
 Employment Equity Act
 Skills Development Act

20. 3. Industrial relational (IR)
 IR is the process through which employers
and employees interact, and through
which they regulate conflict in workplace.
 IR deals with relationships with works and
their unions.
 Industrial relational also looks at the rights
of workers.

21. 4.Trade unions
 Roles and function of trade unions
Improve working conditions
Encourage decision making process
Prevent retrenchment
Ensure fairness among workers
 Function
Represent workers
Lobbying
Collective bargaining
Support gender equality
Access pension and provident funds