Week 2 The Managers Changing Work Environment & Ethical Responsibility 3 Sks

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Week 2 The Managers Changing Work Environment & Ethical Responsibility 3 Sks

  1. 1. THE MANAGER’S CHANGING WORK ENVIRONMENT & ETHICAL RESPONSIBILITIES : DOING THE RIGHT THING Week 2 Prepared by Management Department | www.unimedia.ac.id | man@unimedia.ac.id
  2. 2. THE COMMUNITY OF STAKEHOLDERS INSIDE THE ORGANIZATION www.unimedia.ac.id
  3. 3. An employee owned company www.unimedia.ac.id
  4. 4. http://web.bisnis.com/edisi-cetak/edisi-minggu/manajemen/1id46596.html www.unimedia.ac.id
  5. 5. INTERNAL STAKEHOLDERS ? 1. EMPLOYEES 3. BOARD OF DIRECTORS www.unimedia.ac.id
  6. 6. TASK ENVIRONMENT : Person/organization that provides supplies (raw materials, services, equipment, labor, Those who pay to use an organization’s energy) to other organization good and services People or organization that compete for People or organization that compete for customes and resources customes and resources www.unimedia.ac.id
  7. 7. TAKE CARE OF CUSTOMER www.unimedia.ac.id
  8. 8. AT&T CUSTOMER CARE www.unimedia.ac.id
  9. 9. Regulatory agencies that stablish ground Those who pay to use an organization’s rules under which organizations may good and services operate Groups whose members try to influence specific issues LOCAL COMMUNITIES MASS MEDIA www.unimedia.ac.id
  10. 10. GENERAL ENVIRONMENT : General economic conditions and trends – unemployment, inflation, interest rates, SOCIOCULTURAL FORCES : economic growth – that effect an organization’s performance TECHNOLOGICAL FORCESS : T www.unimedia.ac.id
  11. 11. TECHNOLOGY www.unimedia.ac.id
  12. 12. MOBILE TECHNOLOGY www.unimedia.ac.id
  13. 13. DEMOGRAPHIC FORCES : POLITICAL-LEGAL FORCES : Changes in the economic, political, legal, and technological global system that may affect an organization www.unimedia.ac.id
  14. 14. Defining ethics & values ETHICS right and wrong that influence behavior. Standar of VALUES underlying beliefs and attitudes Relatively permanent and deeply held that help determine a person behavior VALUES SYSTEM Pattern of values withing organization. www.unimedia.ac.id
  15. 15. 4 approach to deciding ethical dilemmas UTILITARIAN INDIVIDUAL MORAL-RIGHTS JUSTICE APPROACH APPROACH APPROACH APPROACH www.unimedia.ac.id
  16. 16. How do people learn ethics Schools bear some responsibility for behavior of executives. If you are making systematic errors in the [business] world, you have to go back to the schools and ask, “ what you are teaching? ” – Fred J. Evans, dean of College of Business and Economics at California State University at Northridge – SURVEY OF 5,000 UNDERGRADUATES FOUND THAT : 26% of business major admitted to serious cheating on exams, and 54% admitted to cheating on written assignments. www.unimedia.ac.id
  17. 17. Kohlberg’s Theories Guided by internal values POSTCONVENTIONAL Level 3 : Follows expectations of others Level 2 : CONVENTIONAL Follows rule Level 1 : PROCONVENTIONAL www.unimedia.ac.id
  18. 18. How organization can promote ethics top managers of a strong ethical climate 1. Support by Ethics codes & training programs 2. Code of ethics consists of a formal written set of ethical standards guiding an organization’s actions Rewarding ethical behavior protecting whistleblowers behavior: 3. Whistleblower is an employee who reports organizational misconduct to the public. www.unimedia.ac.id
  19. 19. Social Responsibility manager’s duty to take actions Social responsibility is a that will benefit the interests of society as well as of the organization. IS SOCIAL RESPONSIBILITY WORTHWHILE? Against social responsibility For Social responsibility www.unimedia.ac.id
  20. 20. www.unimedia.ac.id
  21. 21. 4 Managerial Approach OBSTRUCTIONIST DEFENSIVE ACCOMODATIVE PROACTIVE MANAGERS MANAGERS MANAGER MANAGER www.unimedia.ac.id
  22. 22. www.unimedia.ac.id
  23. 23. The idea of blended value: measuring both economic & social benefit All investment are understood to operate simultaneously in both economic and social realms 2 TYPES OF SOCIAL RESPONSIBILITY Sustainability: 1. the business of green Philanthropy: 2. “Not dying rich” www.unimedia.ac.id
  24. 24. GOOD PAY OFF HOW DOES BEING ? CUSTOMERS EFFECT ON 1. SALES GROWTH EFFECT ON 3. PROFIT EFFECT ON 7. www.unimedia.ac.id
  25. 25. The new diversified workforce all the ways people are unlike and alike Diversity represents – the differences and similarities in age, gender, race, religion, ethicity, sexual orientation, capabilities, and socioeconomic background. www.unimedia.ac.id
  26. 26. DIVERSITY WHEEL www.unimedia.ac.id
  27. 27. Trends in workplace diversity Mismatches between education & workforce EDUCATIONAL LEVELS In US, one out of six Americans has phisical or mental DIFFERENT PHISICAL & disability. MENTAL ABILITIES Gays & Lesbian become more visible SEXUAL ORIENTATION More people of color in the workforce RACE & ETHNICITY More women working GENDER More older people in workplace AGE www.unimedia.ac.id
  28. 28. Source: http://www.slapupsidethehead.com/wp-content/media/2006/10/defend_marriage_coalition.jpg www.unimedia.ac.id
  29. 29. LET HIM BE PART OF US ... !! www.unimedia.ac.id
  30. 30. Barriers to diversity BARRIERS NO. 1. STEREOTYPES & PREJUDICES 2. FEAR OF REVERSE DISCRIMINATION 3. RESISTANCE TO DIVERSITY PROGRAM PRIOROTIES 4. UNSUPPORRTIVE SOCIAL ATMOSPHERE 5. LACK OF SUPPORT FOR FAMILY DEMAND 6. LACK OF SUPPORT FOR CAREER-BUILDING STEPS www.unimedia.ac.id
  31. 31. Download : www.natriumz.wordpress.com thank you www.unimedia.ac.id

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