1. IBN ZOHR UNIVERSITY
FACULTY OF LETTERS
SOCIOLOGY DEPARTMENT
Introduction to General English
S2/ G1
Instructor: Khadija GOUALI
khadijagouali@gmail.com
Facebook: Khadijah Gouali

2. Course content
 Functional English:
- Greetings and introductions
- Asking for opinion.
- Expressing opinion.
- Expressing agreement and disagreement
- Asking for and giving advice.
- Making and responding to apologies.
- Making and responding to requests.

3. Making and responding to
apologies

5. Apologizing
• To apologize is to tell someone that you are
sorry for having done something that has
caused him inconvenience or unhappiness.

6. Example Dialogues
• Jane: I'm very sorry for stepping on your foot!
• Marry: Don't worry about it. It's very crowded
on this bus.
• Fatima: I'm sorry. I didn't mean to keep your
book so long.
• Ahmed: No problem. I won’t need it until next
semester.

7. Example Dialogues
• Jane: I'm very sorry for stepping on your foot!
• Marry: Don't worry about it. It's very
crowded on this bus.
• Fatima: I'm sorry. I didn't mean to keep your
book so long.
• Ahmed: No problem. I won’t need it until next
semester.

8. Making and responding to apologies
Making apologies:
• I do apologize for...
• I must apologize for...
• I apologize for...
• I'd like to apologize for...
• I am so sorry for...
• I shouldn't have...
• It's all my fault.
• I'm ashamed of...
• Please, forgive me for...
• Excuse me for ...
• I'm terribly sorry for...
• Pardon me for this...
• Please, forgive me for my....
• Please, accept my apologies for..
Accepting apologies:
• That's all right.
• Never mind.
• Don't apologize.
• It doesn't matter.
• Don't worry about it.
• Don't mention it.
• That's OK.
• I quite understand.
• You couldn't help it.
• Forget about it.
• Don't worry about it.
• No harm done.

9. Let’s practise
• Make a dialogue on one of these situations using the
expressions of making and responding to apology:
 You had a meeting with your friend but you came
late.
 You lost your temper and shouted at your friend.
 Your teacher asked you to do homework but you
forgot.

10. Making requests.
• When you ask someone to do something for
you, or ask if you can do something, it's
important to sound polite.

11. Example Dialogues
• Father: Tom, can you pass me the salt, please?
• Son: of course dad! Here it is.
• Teacher: would you mind opening that
window?
• Student: Certainly.

12. Example Dialogues
• Father: Tom, can you pass me the salt, please?
• Son: of course dad! Here it is.
• Teacher: would you mind opening that
window?
• Student: Certainly, teacher!

13. Expressions of request
Requesting
• Will/Would/Can/Could you please…
• Do you mind …?
• Do you think you could…?
• Do you think it would be possible
to...?
• Would it be possible for you to…?
• Would there be any possibility of…
• Would you be so kind as to…?
• Would you be kind enough to…?
• Would you mind (V+ing) …?
• Can/could you... for me, please?
• Could you possibly…
• I’d appreciate it if you could…
• Can/Could I ask you to…?
• I’d like you to please…
Accepting Requests
• Sure, I’d be glad/happy to…
• Of course/Certainly.
• No problem.
• Sure. Just a moment

14. Examples
• Would it be possible for you to bring us some
water, please?
• Would you mind telling me your name?
• Could you please speak a little louder?
• I’d appreciate it if you could turn off the TV?

15. Let’s practise!
Read the situations and make the requests.
1. You want to borrow your friend’s camera.
2. You didn’t hear what your classmate’s said. You want
her to say it again.
3. You can’t hear what your sister is saying because of
the radio. You want her to turn it down.
4. You haven’t finished your essay. You want to give it to
your teacher a day late.
5. You need to use your colleague’s computer.
6. Your friend asks you to go to the cinema with her. You
can’t tell her until tomorrow.
7. You want to your friend to turn the light on

16. Best of luck