1. Providing quality
temporary, temp-to-hire
and direct hire staffing
since 1987
Office Services
Technical TM
Professional
Skilled Trades
Light Industrial
WEST www.areatemps.com
14801 Detroit Avenue
Lakewood
216-227-8200
EAST
6391 Mayfield Road
Mayfield Heights
440-646-1333
SOUTH
5805 Pearl Road
Parma
440-842-2100
CORPORATE OFFICES
1228 Euclid Avenue
Cleveland

2. Recruiting quality applicants
Our applicant centers cover Northeastern Ohio
Visit our website at areatemps.com
WEST EAST
14801 Detroit Avenue 6391 Mayfield Road
Lakewood Mayfield Heights
216-227-8200 440-646-1333
SOUTH
5805 Pearl Road
Parma
440-842-2100 DOWNTOWN
1228 Euclid Avenue
Cleveland
1-866-995-JOBS
W ith four locations in the Greater Cleveland area, the Area
Temps team is ready to meet your company’s requirements for
TM
office services, technical, professional, trades and light industrial
temporary, temp-to-hire and direct hire employees.
We understand the importance of matching qualified workers to
your company’s exact skill requirements.
2 AREATEMPS RECRUITINGAPPLICANTS

3. Recruiting quality applicants
With an extensive marketing campaign and our personal interview process
Visit our website at areatemps.com
A rea Temps is among the largest recruitment
advertisers in Cleveland, with dozens of classified
listings on our website, in local newspapers, and on
various job boards each week. Our ads are featured
prominently on Cleveland.com, and we recruit new local
candidates each day from recognized job boards like
CareerBuilder and Monster.com.
U nlike most staffing services, our applicants must complete a
comprehensive, personal interview process. In addition to skill
requirements, our recruiters are trained to look for candidates with
a positive attitude, flexibility, good communication skills and a
willingness to learn. Of the over 1,500 applicants who are
screened each month, only those who meet these standards are
hired and registered in the City Search database.
careerbu lder.com
TM
CareerBoard. com
Local Jobs. Local Talent. ndeed
one search. all jobs.
Your account representative will work as a
team with our inside staffing specialists to provide CLEVELAND.COM
personalized service. Daily and weekly quality
Everything Cleveland
checks insure your continued satisfaction.
TM
AREATEMPS RECRUITINGAPPLICANTS 3

4. Recruiting quality applicants
Candidates are networked across the region
Visit our website at areatemps.com
AREA TEMPS
AREA TEMPS
DOWNTOWN CLEVELAND
Area Professionals
LAKEWOOD AREA TEMPS
AREA TEMPS
216-227-8200 are a temps
MAYFIELD HTS
440-646-1333
S e ch
AREA TEMPS
PARMA
440-842-2100
A ll Area Temps offices share applicant information through TM
our exclusive City Search network, so we can guarantee that
you receive the best candidate in the system...not just the
best in one location. With over 20 recruiters in Greater
Cleveland contributing to our inventory, the network contains
over 80,000 local applicants!
4 AREATEMPS RECRUITINGAPPLICANTS

5. Screening for the best qualified candidate
Using skill-specific interviewing and testing procedures
Visit our website at areatemps.com
Skill Specific Interview Sheet for
Accounting Clerk
MIG Welding Secretary, Executive Web Page Designer Honing Machine
Page 1
Accounting, Cost
Start with your most recent experience, then work back
through at least the past 5 years.
Secretary, General Word Processing HVAC Service/Repair
Accounting General
Check any welding processes you have performed and rate your experience on a scale of 1-10.
Rating 1-10 Rating 1-10 Rating 1-10
Batch Maker Industrial Fabric Sewer
Accounting, Tax
ð Brazing
ð Carbon-arc welding
ð HeliarcÒ welding
ð Innershield welding
ð Resistance welding
ð Robotic welding Bolt-Making Machine Inspector
ð Dual shield welding ð MIG welding ð Shield metal arc welding
Accounts Payable
ð Electric resistance welding
ð Electro gas welding
ð Oxy-Acetylene welding
ð Oxyhydrogen torch
ð Stick (arc) welding
ð Submerged arc welding
Boring Machine Inventory Control
Accounts Receivable
ð Flux-cored arc welding
ð Gas welding
ð Pipe welding
ð Plasma arc welding
ð TIG welding
ð Welder-fitter Brake Press Ironworker
Administrative Assistant
ð Other:
Broaching Machine Lab Technician
Advertising assistant
What metals have you welded? Note the thicknesses (in inches, fractions or gauges).
Burning Machine Lapping Machine
Bank Teller
ð Aluminum
Thickness
ð Cast iron
Thickness
ð Inconel alloys
Thickness
ð Sheet metal
Thickness
CAD Operator Mechanic, Diesel/Gas
Billing Clerk
ð Brass
ð Bronze
ð Copper
ð Hardened steel
Carpenter Mechanical Assembly
Bookkeeper Mechanical Maintenance
ð Carbon ð Other
Skill Specific Interview Sheet for Chucking Machine
Administrative Assistant
Cashier What were the end products of the welding Check all items in which you have actual work experience.
CNC/NC Machine Metallurgical Tester
ADMINISTRATIVE EXPERIENCE SPECIFIC EXPERIENCE (cont’) DEPARTMENTS WORKED IN
Collections Coordinate office services ............
Coordinate special projects ..........
Schedule appointments...................
Schedule meeting rooms ................
Construction Worker Milling Machine
Engineering .....................................
Human Resources………….. ........
Create systems procedures .......... Schedule meetings.......................... Information technology ...................
Customer Service Develop record keeping syst .........
Evaluate HR requirements. ...........
Screen visitors ................................
Send out mail ..................................
Crane Operator Millwright
Legal ...............................................
Order department............................
Format graphs........................... Shorthand ....................................... Payroll .............................................
Data Entry
Check any machinery you have used to fabr
Format records ..........................
Format reports ..........................
Spreadsheet software.....................
Supervise clerical workers .............. Deburring Machine Mold Maker
Production.......................................
Promotions......................................
Format tables............................ Take meeting minutes ..................... Public Relations...............................
Database Administrator
ð Band saw
ð Brake press
ð Drill press
ð Grinder
Forms control............................
Maintain petty cash fund .............
Special events planning ...............
Take telephone orders .....................
Transcription/Dictaphone ................
Transfer calls manually....................
Die Maker/Repair Painter, House
Quality Control ................................
Receiving ........................................
Research/Design .............................
ð Burning machine ð Jigs/fixtures
Desktop Publisher
ð Cutting torch ð Plasma cutter Work with budget/acct. ...............
Work with payroll dept ................
Work with purchasing dept ..........
SKILL/PROFICIENCY TEST
Update daily schedules ...................
UPS.................................................
SCORE: ___________%
Voice mail .......................................
Die Setter Painter, Spray/Industrial
Sales/Marketing..............................
Shipping..........................................
Workers Compensation...................
Dictaphone Work with records control............
SPECIFIC EXPERIENCE
DOCUMENTS PRODUCED
Billing/Invoices................................
Dispatcher
INDUSTRY EXPERIENCE Pattern Maker
Accounting......................................
Executive Assistant Administrative mgmt support........
Administer tests ........................
Answer phones .........................
Briefs ..............................................
Contracts ........................................
Correspondence .............................. Prove It! Builder
Display for Welding Pipe Fitter
Automotive .....................................
Banking...........................................
Construction.................................... X
Arrange sales appointments ......... Desktop publishing.......................... Financial..........................................
File Clerk Arrange travel itineraries..............
Close office ..............................
Letters.............................................
Memos............................................
Drill Press Stick Welding
Question 1
Plasma CutterTest
Government ....................................
Hospital...........................................
Leave
Collating .................................. Prepare agendas ............................. Insurance ........................................
General Office Clerk Compile reports .........................
Copying ...................................
Proposals ........................................
Reports ...........................................
Driver, CDL Plastic Injection Machine
Legal ...............................................
Manufacturing.................................
Customer service ....................... Next Question
Medical ...........................................
What is the purpose of the flux coating
Graphic Artist Data entry, alpha........................
Data entry, numeric ....................
OFFICE EQUIPMENT USED
Calculator........................................ Driver, no CDL Plastic Molder
Mortgage ........................................
Real estate ......................................
on an electrode?
Desktop publishing ..................... Computer (Mac).............................. Restaurant.......................................
Health Care Worker Your Response
Plastic/Rubber Set-Up
Dictation ..................................
Dispatching ..............................
Distribute mail...........................
Computer (PC) ................................
Copier volume .................................
Dictaphone......................................
EDM
Retail...............................................
Salon...............................................
Schools ...........................................
Insurance Faxing .....................................
FedEx......................................
Filing.......................................
Fax machine....................................
Multi-line phone system..................
Paging systems...............................
Electrician Plater
Transportation .................................
Utilities............................................
Wholesale .......................................
Internet Researcher Greet walk-in traffic ....................
Handle complaints......................
Internet research........................
Postage scale..................................
Scanners.........................................
Typewriter.......................................
A Produce neutral gas Assembly Plumber
Electro-Mechanical
Legal Clerk Invoicing ..................................
Issue applications ......................
Maintain records/files .................
Voice mail .......................................
DEPARTMENTS WORKED IN
B Shield theAssembly atmosphere Printer
Electronic weld from the
Secretary, Legal
Open mail................................. Accounting/Bookkeeping ................
Loan Processor Open office ...............................
Paging .....................................
Advertising......................................
Collections ...................................... C Purify the Technician
Electronic electrode metal
SKILL/PROFICIENCY TEST Production Control Clerk
Plan company functions............... Customer service ............................
Mail Room Clerk Secretary, Medical
Relief receptionist ......................
Research background material........
Employee benefits...........................
D All ofLathe
SCORE: ___________%
Engine the above Punch Press
Marketing Secretary, Technical Engineering Assistant Quality Control Tech
Medical Biller Social Services Fabricator Prove It!
Reamer Machine Kenexa
Medical Records Clerk Switchboard Operator Food Service Roofer
Medical Transcriber Teacher/Education Forger Saw Operator, Production
Office Manager Telemarketing Forklift/Tow Motor Screw Machine
We have identified and created supplemental interview TM
outlines for over 100 specific skills, which guide our inside
staffing specialists through a comprehensive interview
process. Our on-line Prove ItTM testing software confirms that
candidates are qualified for the positions they are assigned.
AREATEMPS SCREENINGCANDIDATES 5

6. Screening for the best qualified candidate
Background checks are performed at the customer’s request
Visit our website at areatemps.com
For many companies, background screening is an
important step in the hiring process. To meet your
company’s standards, Area Temps can provide
employment verifications, drug screening, criminal
background checks, credit checks and motor
vehicle reports at no additional charge.
A rea Temps screens all job applicants before the
interview process begins, and will not hire anyone
who has been convicted of a violent felony. At your
request, we can also provide a comprehensive
criminal background check, which includes a Social
Security Number trace and residence history.
INTELLIGENCE BY DESIGN
Reports are provided through Asurint, a state-of-the-art employment screening
service headquartered in Cleveland, Ohio. Their web-based information
systems provide instant national screening for faster turnaround time.
TM
Area Temps relies upon the services of various reference checking services. Therefore,
Customer agrees to hold Area Temps harmless for errors or omissions in reports provided
by these services. Customers should understand that State and Federal laws pertaining to
Defamation of Character and various Privacy Acts have also restricted our ability to obtain
personal character references, which can be subject to change at any time.
6 AREATEMPS SCREENINGCANDIDATES

7. Screening for the best qualified candidate
Area Temps employees are held to higher performance standards
Visit our website at areatemps.com
6 Completion Pledge
“By failing to complete an assignment as agreed, you will damage the
professional reputation of Area Temps and harm a valuable business relationship
with our client; therefore, you are liable for $500 IN DAMAGES if you fail to
complete an assignment as agreed, without two weeks written notice.
Assignments of less than two weeks duration must be worked in their entirety.
“In addition, should you fail to complete an assignment as agreed, without
providing two weeks written notice, the hourly rate of any final outstanding wages
due will be reduced to the current federal MINIMUM WAGE.”
6 “Do Not Use” List
We have eliminated repeat offenders. If an Area Temps
employee is terminated, he/she is placed on our DNU (Do Not
Use) List, permanently removed from the City Search network,
and cannot be placed again.
6 Grounds for Termination
? Unexcused absence ? Misuse of a customer’s equipment
? Unexcused tardiness ? Walking off an assignment
? Insubordination ? Failure to return to work as agreed
? Uncooperative attitude ? Theft
? Refusing to follow instructions
? Use of drugs or alcohol
? Poor quality of work
? Poor quantity of work
TM
AREATEMPS SCREENINGCANDIDATES 7

8. Screening for the best qualified candidate
Attendance is a top priority
Visit our website at areatemps.com
We value your input!
For Office Use Only
Customers OFFICIAL AREA TEMPS TIMESHEET
AND CUSTOMER SERVICE AGREEMENT
have the opportunity to rate our INSTRUCTIONS:
1. Use a separate copy of this timesheet for each assignment and each week worked.
candidate’s on-the-job performance 2.
3.
4.
Complete all required fields in the Employee Section and sign at the X.
Ask your on-the-job supervisor to complete and sign the Customer Section.
Make two photocopies of the timesheet, leaving one with the customer and keeping one for your records.
on each weekly time sheet. 5. Mail or hand deliver the original to any Area Temps office.
EMPLOYEE COMPLETES THIS SECTION CUSTOMER COMPLETES THIS SECTION
WEEK-ENDING DATE* COMPANY WHERE YOU WORKED (REQUIRED)* ACHIEVEMENT CLUB PERFORMANCE RATING
(Sunday)
ACHIEVEMENT CLUB PERFORMANCE RATING
Please help us encourage higher performance standards and show your appreciation
The PDQ Performance rating DATE TIME
STARTED
TIME
FINISHED
LESS
LUNCH
HOURS
HOURS
WORKED
WORKED
for our employee’s hard work by checking (3) the appropriate boxes below. Our
employee can earn valuable incentives when you participate.
PLEASE RATE THIS EMPLOYEE’S...
PLEASE RATE THIS EMPLOYEE’S... ABOVE
ABOVE STANDARD
STANDARD BELOW
BELOW
MON Productivity
= Productivity TUES Dependability
WED
P
Quality
= Dependability THUR AM
ST ERE * ADDITIONAL REMARKS
ADDITIONAL REMARKS
FRI
H
= Quality SAT
SUN AS A CUSTOMER OF AREA TEMPS, I UNDERSTAND THAT EMPLOYEES OF AREA TEMPS MUST COMPLETE A
MINIMUM OF 120 WORKING DAYS ON ASSIGNMENT WITH A CUSTOMER, BEFORE THEY ARE ELIGIBLE TO WORK
FALSIFICATION OF HOURS IS A CRIMINAL OFFENSE. TOTAL DIRECTLY (OR INDIRECTLY) FOR THAT CUSTOMER. I ALSO UNDERSTAND THAT EMPLOYEES OF AREA TEMPS MAY
NOT BE TRANSFERRED TO THE PAYROLL OF ANOTHER TEMPORARY SERVICE TO WORK FOR THE SAME CUSTOMER
VIOLATORS WILL BE PROSECUTED. HOURS NEAREST 1/4 HOUR TO WHICH THEY WERE ASSIGNED BY AREA TEMPS.
EMPLOYEE LAST NAME (PLEASE PRINT) FIRST MIDDLE INIT I CERTIFY THAT THIS AREA TEMPS EMPLOYEE WORKED THE HOURS LISTED AND AGREE TO THE TERMS AND
CONDITION ON PAGE TWO OF THIS DOCUMENT.
LAST 4 DIGITS OF YOUR SOCIAL SECURITY NUMBER* (MUST HAVE TO PROCESS PAYROLL) COMPANY NAME TOTAL
HOURS NEAREST 1/4 HOUR
No messages to report at this time. CUSTOMER NAME (PLEASE PRINT)
Home
ARE YOU RETURNING TO THIS ASSIGNMENT?
YES NO STAMP
HERE
IF NO, PLEASE CONTACT AREA TEMPS
Applicant Records
Anthony M Ballard
Anthony M.LIST CHANGE OF ADDRESS HERE
Ballard
EMPLOYEE ADDRESS (STREET, APT NO. OR PO BOX)
Primary Skills
CUSTOMER
SIGNATURE X AUTHORIZATION/APPROVAL FOR REMITTANCE/PAYMENT
*
289-76-5432 (216) 555-9435
CITY STATE Shipping & Receiving
ZIP CODE
* Customer validation stamp required for Technical/Industrial division only
Please provide your email address if you would like a copy of this timesheet
Lakewood 44107 Warehouse Inventory to be emailed to you for your records.
SEARCH
Driver, CDL
289-76-5432 AS AN EMPLOYEE OF AREA TEMPS, I UNDERSTAND THAT I MUST COMPLETE A MINIMUM OF 120 WORKING DAYS
WITH THE CUSTOMER TO WHICH I AM ASSIGNED BEFORE I AM ELIGIBLE TO ACCEPT ANY POSITION WITH THAT
CUSTOMER EMAIL ADDRESS (PLEASE PRINT)
Main Applicant Screen Secondary Skills
CUSTOMER, SHOULD SUCH A POSITION BE OFFERED. I ALSO UNDERSTAND THAT I MAY NOT TRANSFER TO THE
PAYROLL OF ANOTHER TEMPORARY SERVICE TO WORK FOR THE SAME CUSTOMER TO WHICH I WAS ASSIGNED BY
AREA TEMPS.
Status: Available
Applicant Demographics I AGREE TO THE TERMS AND CONDITION ON PAGE TWO OF THIS DOCUMENT.
Forklift/Tow Motor TRIED & PROVEN ATTENDANCE RATING
Available Date: 12/21/09 AREA TEMPS HAS MADE ATTENDANCE A TOP PRIORITY. EACH EMPLOYEE IS AUTOMATICALLY RATED ON THEIR
Applicant Comments
EMPLOYEE
Car Available
SIGNATURE X Inspector
Inventory Control
RELIABILITY, PUNCTUALITY AND ATTENDANCE. OUR EMPLOYEES KNOW THAT THOSE WITH THE HIGHEST RATING
ARE ASSIGNED FIRST, AND THEY STRIVE TO IMPROVE THEIR AVERAGE BY SHOWING UP ON TIME, EVERY DAY, AND
BY FULLY COMPLETING EACH ASSIGNMENT.
View Part-Time Only INSTRUCTIONS FOR PROCESSING YOUR PAY
Assignment History
Comments GROUNDS FOR TERMINATION
Student/Teacher WE MUST HAVE YOUR TIMESHEET BY 5 p.m. ON MONDAY AREA TEMPS IS PROUD OF OUR REPUTATION FOR QUALITY. WE WILL IMMEDIATELY TERMINATE ANY EMPLOYEE FOR
IT IS THE EMPLOYEE’S RESPONSIBILITY TO MAKE SURE YOUR TIMESHEET IS RECEIVED IN Quality Confirmed THE FOLLOWING REASONS:
09/29/09: THE AREA TEMPS OFFICE
Steel Toe Boots ON MONDAY, IF YOU WISH TO RECEIVE YOUR PAY THE FOLLOWING FRIDAY.
BY 5 p.m. IF AVAILABLE AT THE WORK ! UNEXCUSED ABSENTEEISM OR TARDINESS
Refused SITE, WE WILL ACCEPT TIMESHEETS EMAILED OR FAXED TO OUR OFFICE BY THE CUSTOMER. Confirmed
09/28/09: Start THEY MUST BE
! INSUBORDINATION OR UNCOOPERATIVE ATTITUDE
Assignment History Work Boots 09/25/09: Applicant assigned to All Star Warehousing
CLEARLY IDENTIFIED BY THE COMPANY’S EMAIL ADDRESS OR FAX NUMBER. FOR BEST RESULTS, WE RECOMMEND
THAT YOU DROP OFF YOUR TIMESHEET AT ANY AREA TEMPS LOCATION. ! USE OF DRUGS OR ALCOHOL ON THE JOB
09/24/09: Background check in progress
! POOR QUALITY OR QUANTITY OF WORK
RECEIVING YOUR PAY VIA 09/23/09: Spoke to Tony about a !new assignmentCUSTOMER’S EQUIPMENT OR SUPPLIES
DIRECT DEPOSIT
Skill Maintenance IF Proven RAPID! PAYCARD, YOUR FUNDS WILL
YOU ON THE FOLLOWING
THEFT OR MISUSE OF A
Tried &FRIDAY.ARE USING THERating:CALL 1-888-RAPID14 BE DEPOSITED BY 3 P.M. starting next week. JWLDISCHARGED EMPLOYEE IS IDENTIFIED IN OUR APPLICANT DATABASE, WILL NOT QUALIFY FOR
Registered Location(s) FOR CUSTOMER ASSISTANCE, (1-888-727-4314). A
Background Checks 07 Lakewood Tech
100% DEPOSIT TO YOURWHILE WE CONFIRMACCOUNT TAKES EFFECT AFTER TWO PAY CYCLES. YOU WILL BE
DIRECT Excellent
ISSUED A PAPER CHECK
PERSONAL BANK
YOUR ACCOUNT INFORMATION. MAILED CHECKS ARE SUBJECT
UNEMPLOYMENT BENEFITS, AND CAN NEVER BE REASSIGNED BY ANOTHER AREA TEMPS LOCATION IN THE
FUTURE.
TO POSTAL DELIVERY SERVICE.
PDQ Rating:
Update Current 073AT-1009
Exceptional Skills
Assignment
Application Tech Skill Sheet Tech Shipping & Receiving Warehouse Inventory
Technical RESUME Background Check
Employee Personnel File
Our Tried & Proven Rating automatically tracks an TM
employee’s punctuality and attendance record.
Employees with the highest ratings are the first to be
considered for each assignment.
8 AREATEMPS SCREENINGCANDIDATES

9. Retaining our best employees
Our benefit package compares favorably to most local companies
Visit our website at areatemps.com
Area Temps assumes the cost of a
full benefit package which includes...
6 One week of paid vacation
...after 1,300 hours
6 Paid holidays
...after 900 hours
6 Major Medical health insurance
...is available at low group rates
6 401(k) retirement plan
...after 1 year of service, (selected locations)
6 Employee credit union
...for low cost financial services
6 Child care assistance
...for working parents
6 PDQ Rating
...qualifiers are awarded prizes for
Productivity, Dependability & Quality work
6 Employee recognition
...for exceptional on-the-job performance and
perfect attendance records
6 Free computer training centers
...at all suburban locations
6 Continuing Education program
...for skill improvement through video
training courses
6 Free college tuition credits
...accumulate two tuition credits for each 40
hours worked
6 Cash bonuses
...for new employee referrals
6 Employee discounts TM
...on merchandise, travel and other
entertainment
AREATEMPS RETAININGEMPLOYEES 9

10. Retaining our best employees
For their security and convenience, we offer these special services
Visit our website at areatemps.com
6 Photo ID Cards
...provide secure identification for access to your facility
or for check-cashing purposes.
6 Local Payroll Services
...are provided by Ahola Corporation. This Cleveland-
based company guarantees rapid payroll processing and
personalized service.
6 Weekly Payroll Processing
...means quick turn-around time! Employees receive their pay on the Friday
immediately following the week they were on assignment.
6 Direct Deposit
...of their pay to either a personal bank account or to the RAPID!TM PayCard
provides safe and convenient access to their funds, eliminating the need for our
employees to pick up their paychecks or pay expensive check-cashing fees.
6 Gasoline and RTA vouchers
...may be purchased by any employee through a
convenient payroll deduction program, in advance of
their assignment.
6 Required safety equipment
...is also available through a payroll deduction
program. Whether your company requires steel-toed
shoes, work boots or other safety gear, our employees
will report to their assignment ready to work.
TM
10 AREATEMPS RETAININGEMPLOYEES

11. Emphasizing customer service
You can expect immediate results from our inside staffing specialists
Visit our website at areatemps.com
Our unconditional guarantee
Area Temps unconditionally guarantees that our
employees are qualified to perform the duties for which
they are assigned and that the work will be performed in
an acceptable, businesslike manner. Upon notice from the
customer within the first eight (8) hours of employment, all
charges for unsatisfactory work will be canceled.
Other special services
.............. 6 Temps on Call
30
...are working in our training centers throughout the
business day, ready to report to work for your
emergency staffing needs. Please note that Area
Temps has a minimum assignment length of 4 hours.
MINUTES
...................... 6 Voice broadcast alerts
...allow us to fill your volume orders quickly!
or less Automated calls go out to all available candidates in
our network who match your skill requirements,
When you need an immediate response, count generating call backs from your immediately
on Area Temps’ 30-minute guarantee! Once surrounding area.
you place your order, we will get back to you
within 30 minutes with the name of our referral 6 Applicant E-mail alerts
or an update on the current status of your order. ...keep us in contact with the most qualified
candidates in our network. Skilled applicants who
are not on current assignment are regularly notified
of available positions that meet their specific skill set.
6 Customer E-mail alerts
...are tailored to your company’s specific skill
requirements and will advise you when a qualified
candidate who meets your needs is recruited or
becomes available in our City Search network.
6 For shift requirements
...notify your account rep of your company’s after-
hours needs and we will provide you with
contact information, for a 24/7 customer
service solution.
TM
AREATEMPS CUSTOMERSERVICE 11

12. Emphasizing customer service
A variety of special services are available to our valued customers
Visit our website at areatemps.com
6 Custom Billing
Customized Billing
...is available should your company need a special report or specific
invoice format.
6
6 Group/On-Line Time Sheets
...consolidate all our employees’ weekly hours on one convenient
form, which can be faxed to our office for payroll processing.
Or, you can forward the hours via email with our online time sheet.
6 Electronic Time Clocks
...featuring badge-based or biometric devices to report
attendance are available where multiple employees are
assigned, and will allow them to punch in and out for more
exact usage tracking.
6
6 On-Site Coordinators
...will be provided for high volume customers who wish to
have someone from Area Temps on-site to supervise the
temporary staff. Let us handle everything!
6
6 Direct Deposit Payroll
...is provided via the RAPID! paycard, or to the employee’s
personal bank account, so the temporary workers assigned
to your company do not have to pick up their paychecks.
TM
For your convenience, we accept
Visa, MasterCard and American Express
12 AREATEMPS CUSTOMERSERVICE

13. Emphasizing customer service
Our comprehensive insurance coverage protects your company
Visit our website at areatemps.com
6 Worker’s Compensation/Employers’ Liability
Area Temps is a self-insured employer for Worker’s Compensation, as approved by the Ohio Bureau of
Worker’s Compensation.
Insurer: Area Temps, Inc.
Risk No: SI-4076
Term: March 1, 1994 and renewed annually
6 Business Owner’s/General Liability
A general liability policy is available to provide protection from injury claims and property damage.*
Insurer: Philadelphia Insurance Companies
Policy No. PHSD426186
Coverages: $1,000,000 each occurrence and $3,000,000 aggregate
Term: June 11, 2009 and renewed annually
6 Errors and Omission/Professional Liability
(Office Services and Professional Divisions only)
6 Your company is covered against loss of money or other property which is sustained as the result of any negligent
acts or omissions on the part of an office services or professional employee of Area Temps.*
Insurer: Philadelphia Insurance Companies
Policy No: PHSD426186
Coverages: $1,000,000 per claim and $1,000,000 aggregate
Term: April 9, 2010 and renewed annually
6 Employee Services Dishonesty Policy
This policy covers losses incurred as a result of any fraudulent or dishonest act by an employee of Area Temps.
Insurer: Travelers Casualty and Surety Company
Policy No: 105227982
Coverages: $25,000 per claim and $25,000 aggregate
Term: February 5, 2009 and renewed annually
6 Commercial Umbrella Policy
Providing an extra layer of liability protection over and above the limits set by the other policies.
Insurer: Philadelphia Insurance Companies
Policy No: PHUB274086
Coverages: $1,000,000 each occurrence and $1,000,000 aggregate
Term: June 11, 2009 and renewed annually
TM
* Temporaries on individual assignment at your facility are considered to be under the customer’s
care, custody and control and, therefore, in some instances the customer’s liability insurance
policy would be primary. The above summary is subject to the actual insurance policies terms,
conditions and exclusions.
AREATEMPS CUSTOMERSERVICE 13

14. Emphasizing customer service
We guarantee your satisfaction in a wide range of skilled positions
Visit our website at areatemps.com
Secretarial Production Machining Engineering
Administrative Assistant CNC Operators/Set-Up Design Engineer
Executive Secretary Bolt-making Machine Mechanical Engineer
Legal Secretary Boring Machine Electronic Engineer
Medical Secretary Brake Press Electrical Engineer
General Secretary Broaching Machine Civil/Structural Engineer
Dictaphone Burning Machine Architectural Engineer
Transcriptionist Chucking Machine Chemical/Process Engineer
Computer Services Cold Header QC/QA Engineer
Desktop Publishing Deburring Machine Industrial Engineer
Graphic Artist Drill Press Manufacturing Engineer
Database Administration EDM Facilities Engineer
Web Page Designer Engine Lathe Plant Engineer
Internet Researcher Gear-making Machine Industrial Management
General Office Grinding Machine Foreman
Receptionist Honing Machine Maintenance Supervisor
Medical Receptionist Industrial Fabric Sewer Plant Manager
Switchboard Operator Lapping Machine Production Scheduler
General Office Milling Machine QA/QC Supervisor
Data Entry Plasma Cutter Warehouse Supervisor
Typist Plastic Injection Machine Expeditor
Statistical Typist Plastic Extrusion Machine CAE/CAD/CAM
File Clerk Production Saw Engineering
Mail Room Clerk Punch Press Drafting
Collator Reamer Machine Designer
Legal Screw Machine Technician
Paralegal Shear/Slitter Information Technology
Legal Clerk Stamping Machine Computer Operator
Tapping Machine Computer Repair Technician
Medical
Threading Machine Programmer/Analyst
Medical Biller
Turret Lathe Web Developer
Medical Records Clerk
Medical Transcriber
Trades Application Developer
Medical Coder Carpenter Systems Analyst
Medical Scheduler Plumber Project Manager
Electrician Systems Engineer
Accounting Painter Network Engineer
Bookkeeper Pipe Fitter
Accounts Payable Other
Construction Worker Scientist
Accounts Receivable Mechanical Maintenance
Payroll Clerk Chemist
Millwright Metallurgical Technician
Billing Clerk
Light Industrial Estimator
Collections
Skilled Assembly Electronic Technician
Accounting Clerk
MIG/TIG/ARC Welder Service Technician
Accountant
Fabricator Lab Technician
Marketing Services Tool/Die/Mold Maker Printer
Customer Service Plater
Telemarketing Foundry Worker
Salesperson Forklift Operator
Retail Sales Crane Operator
Cashier Quality Control Inspector
Call Center Shipping & Receiving TM
Reservationist Warehouse Inventory
Other CDL Drivers
Leasing Consultant General Labor
Loan Processor General Machine Operator
Title Clerk Spot Welder
Bank Clerk Housekeeping
Purchasing Janitorial Maintenance
14 AREATEMPS CUSTOMERSERVICE

15. Special Features
Reduce risk & increase flexibility – temp-to-hire and direct hire options
Visit our website at areatemps.com
”
According to Temp-to-Hire is the most effective way
a recent study to maximize your person-to-job fit.
by the U.S. Many customers of Area Temps, who traditionally enjoy the benefits of a flexible
Department workforce, also find a hidden value in our temp-to-hire program. “Try before you
buy” is an effective way to evaluate potential permanent employees. And it can be
of Labor, the a real savings, too! When you
cost of hiring take one of our referrals onto
your permanent payroll, not How much does your employee turnover cost?
the wrong person only do you already know that Orientation Programs
is between they are a good fit, you also Workshops and Seminars
One-on-One Training
save both time and money by Required Overtime
70% and 200% eliminating the need to
TRAINING
of that person’s advertise, recruit, interview, COSTS
SEPARATION
COSTS
evaluate and reference check a Administrative & Record-Keeping
annual salary.
” series of potential candidates.
INDIRECT
Separation Pay & Expenses
Exit Interview
Unemployment Costs
Ask about our Temp-to-Perm Discount.* Volume customers
COSTS
are eligible to receive a credit on our minimum working day REPLACEMENT Customer Service Disruption
requirement, based on the number of employees currently on COSTS Loss of Morale
Loss of Experience
assignment with your company. Loss of Continuity
Burnout among Remaining Staff
* Customers of Area Temps are eligible to take our employee onto their “Corporate Memory”
permanent payroll after the employee has completed a minimum of 120
working days on assignment. For more details, ask your account Communicating Job Opening
representative for a copy of our Temp-to-Perm Policy. Selection Interviews
Pre-Employment Testing
Recruitment Agency Fees
Candidate Relocation Costs
And now, Area Temps can also be your source
if you are looking for direct hire referrals
Area Temps can also assist with your permanent staffing needs. Through our continuous advertising and
screening process, we have built a database containing over 80,000 local candidates.
We give you access to this exclusive applicant resource, and make the process of
hiring efficient and risk-free. You eliminate the time-consuming task of reviewing
resumes, pre-screening and checking references. One call to our office and we’ll
have a selection of qualified candidates at your office, prepared to interview.
We can even arrange a working interview, to give you and the candidate an
opportunity to get to know one another, and to find
out if the position would be a good fit. If the TM
placement doesn’t work out, our 60-day guarantee
means you’ll only be billed a daily fee for the time
the employee was actually on the job.
Ask your account representative for more
information about our moderate direct hire fee
structure and satisfaction guarantee.
AREATEMPS SPECIALFEATURES 15

16. Special Features
Customers are welcome to use our training and on-line testing services
Visit our website at areatemps.com
Now you can skill test
your potential new hires,
or set up training sessions
for your permanent staff
...all available on-line and
for no additional charge!
Testing is available for over
100 software packages, including
most Microsoft, Adobe, Corel, Lotus,
and Macintosh products, as well as
most generally accepted accounting
and CAD programs.
In addition to software, we provide
testing in other specific clerical, Tutorials are
financial, health care, legal, industrial, available for these
and technical/IT skills, including... packages...
Grammar & Spelling Reading Blueprints
Data Entry Industrial Math Microsoft Access
Typing & Punctuation Warehousing Microsoft Excel
Telephone Etiquette Shipping & Receiving
Kenexa Prove It!
Electronics Internet Explorer
Bookkeeping Electrical Engineering Microsoft Office Integration
Accounts Payable Mechanical Engineering
Accounts Receivable Assembly and Machining Microsoft Outlook
Payroll Quality Assurance Microsoft PowerPoint
Accounting Carpentry
Financial Analysis Welding Microsoft Windows
Metalworking Microsoft Word
Medical Assistant Tools & Fasteners
Medical Receptionist Injection Molding Peachtree Accounting
Medical Billing Quickbooks
Claims Processing Programming
Medical Terminology Client-Server Applications
Data Communications
Legal Assistant Data Modeling
Paralegal Data Warehousing
Court Reporting E Commerce
HTML Developers
Call Center Skills Help Desk TM
Outbound Sales Network Administration
Inbound Sales Telecommunications
Plus many more skills.
Ask us about the packages you need.
16 AREATEMPS SPECIALFEATURES

17. Special Features
On-site video training provided at no additional charge
Visit our website at areatemps.com
With exclusive pre-assignment video training,
our employees know the job before they start!
Eliminate the hidden costs of training and re-training with Area Temps’
exclusive on-site video training program.
Temps eo Does your assignment involve repetitive work? Our camera crew will visit
Area g Vid your facility and film an employee actually performing the various tasks.
Do you have a standard orientation program for new employees?
n
Traini Recording it to video is another way to use this program effectively.
Once our employee has accepted your assignment, but before they
actually report to work, they will watch your company’s video at one of our
conveniently located Area Temps offices. With a clear understanding of
what is expected, they’ll have a much better chance of getting the job
done right the first time!
6 This FREE program is
available to any customer
of Area Temps.
6 Each video is customized
to your company’s exact
training requirements.
6 Knowing what to expect
will significantly reduce
employee turnover.
6 We’ll also provide your HR department
with a copy, so they can use our video
for internal staffing. Let potential hires
see what your job entails before they
accept the position.
TM
AREATEMPS SPECIALFEATURES 17