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POSITIONING YOUR ORGANISATION TO ATTRACT AND RETAIN TOP TALENT Case Study of CNI’s Journey Kenny Ong CNI Holdings Berhad
Contents: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background & Philosophy The anchor for all decisions
Before we start… ,[object Object],[object Object],[object Object],[object Object]
About: CNI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A. Background & Philosophy Principles Background & Implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background: The Four Desperates 1. Desperate Competition 2. Desperate Consumer 3. Desperate Achievers 4. Desperate Changes
The 51.28% Theory ,[object Object],[object Object],[object Object]
Philosophy Ultimate Objective of Marketing:  “ Get more people, to buy more things, more frequently, at higher prices.” Sergio Zyman “ Retention and Loyalty are useless if No Conversion is happening.”
Philosophy “ Retention and Loyalty are useless if No Conversion is happening.” “ Retention and Loyalty are useless if No  Performance  is happening.”
Philosophy ,[object Object],[object Object],[object Object],[object Object],[object Object]
Philosophy ,[object Object],HBR March/April 1996
A. Background & Philosophy Principles HR Philosophy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Positioning Retain, Remove, Refuse
Positioning ,[object Object],[object Object]
Positioning ,[object Object],[object Object],[object Object]
Attraction & Retention Plans Target. Experience. Bingo
Targeting: Identify and Attract ,[object Object], : A Talent for others does not mean a Talent for you
CNI’s Talent Profile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Targeting: Identify and Attract Group I (Talent Pool) ,[object Object],2 3 4 5 PERFORMANCE 2 3 4 5 POTENTIAL
Targeting: Identify and Attract Group I (Talent Pool) Group II (   Potential) Group III (   Performance) Group IV (Counseling) 2 3 4 5 2 3 4 5 PERFORMANCE POTENTIAL ,[object Object]
**Additional Categories ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Targeting: Identify and Attract Retention Experience Swing Ex Oppose
Attract ,[object Object],[object Object]
Attract ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attract: HR and Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Retention 1: Experience ,[object Object],Solution Strategy:  Talent Management Plan
Loyalty 1: Experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Loyalty 2: Swing ,[object Object],Solution Strategy:  Improve your Q12, or Try Your Best, or Live with It
Loyalty 1: Experience ,[object Object],Philosophy OJT, Mentoring, Big-5, LP, PDP, SDP, Projects,  P/P Grid, SP Table, PDP, Premium,  Q12,  C&B , ACDP, SCL, Transfers, Events, Recognition  P/P Grid, Q12, PA, SDP, SP Selection Development Motivation Evaluation
Strategy: C&B ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Loyalty 2: Swing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dangers of Direct Incentives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Try Your Best… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues, Mistakes, and Lessons If at first you don’t succeed, don’t try skydiving
Issues and Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues and Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mistakes and Lessons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mistakes and Lessons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More problems we faced ,[object Object],[object Object],[object Object],[object Object],[object Object]
Start Up & Summary The end of the Beginning
For Starting Up… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object]
Thank You.  soft copy of slides:   http://totallyunrelatedrandomanddebatable.blogspot.com/

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