SMS and QMS

1. SMS and QMS integration
as viewed by a Russian air operator
Annual Business Aviation Safety Conference
29-30 November 2018, Cologne, Germany

2. WHO ARE WE?
2
26 years in business aviation market
IS-BAO Stage III certification
Russian Government Quality Award winner
“Sapphire Pegasus. Business Aviation Award” winner in “Business Jet Operator”
nomination
EASA Part M Subpart G Approval Certificate
Bermuda OTAR Part 39 Subpart F Authorization
Four (4) aircraft registries – Ireland, Switzerland,
Bermuda and Russia

3. MANAGEMENT SYSTEMS
3
Two systems in place – one head at the top
SMS
ICAO Annex 19
QMS
ISO 9001:2015

4. IDENTICAL COMPONENTS OF TWO MANAGEMENT SYSTEMS
4
Lack of integration = conflict of interest
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5. BACKGROUND FOR INTEGRATION OF MANAGEMENT SYSTEMS
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It is impossible to achieve high efficiency of two living systems existing separately
ICAO
IATA
IBAC
EASA

6. SMS AND QMS COMPLEMENT ONE ANOTHER
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Integration of management systems will provide a synergistic effect
1 + 1 = 2?
3!

7. SMS OR QMS – WHICH ONE SHOULD SERVE AS FOUNDATION?
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Safety First!

8. SMS – BASIS FOR BUILDING IMS
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A strong foundation is the key to a stable developing system
Safety policy and objectives Safety risk management
Safety assurance Safety promotion

9. BENEFITS OF IMS UNIFIED POLICY
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The unified policy of IMS is an effective tool for
achieving desired goals of the Airline
In terms of safety and quality management, the integrated policy of IMS allows us to:

10. 10
The united Safety and Quality Board is the heart of IMS
The united Board for conquering complex decisions allows us to:
BENEFITS OF UNITED BOARD FOR DECISION MAKING

11. 11
Less paper – easier to work!
Creation of the integrated document management system for safety and quality
allows us to:
BENEFITS OF INTEGRATED DOCUMENT MANAGEMENT SYSTEM

12. 12
The Integrated Management System improves efficiency of risk management
Creation of the integrated Risk Management System (RMS) allows us to:
BENEFITS OF INTEGRATED RISK MANAGEMENT SYSTEM

13. 13
IMS – consolidated principles, methods, tools, control
Creation of the integrated process management system within the framework of IMS
allows the Airline to:
BENEFITS OF INTEGRATED PROCESS MANAGEMENT SYSTEM

14. 14
Statistically, 60% of voluntary reports are related to safety issues, and
40% of reports concern quality issues
Creation of the harmonized system for promoting safety and quality issues allows the
Airline to:
BENEFITS OF INTEGRATED SAFETY PROMOTION

15. OUR SUGGESTIONS
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Safety = Quality