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INFM-600: Information Environments 
Day 1: Introduction, Syllabus & Answering the Question— 
What is Information? 
Dr. Jessica Vitak | Module 1 1
Class Overview 
INFM-600 is a core class 
• What’s that mean? 
What should you expect to get out of the class (macro level)? 
How is the class going to be structured (micro level)? 
What resources will you have available throughout the semester? 
• iSchool: Student Services Office (Room 4110; open 8:30-4:30) 
• Library: Guide for Grad Students, Skills Guide, Librarian Subject 
Specialists (currently no “information studies” specialist, but specialists in 
a lot of areas, including data management) 
• English Editing for International Graduate Students (EEIGS) 
• Canvas 2
3 
600 603 
Information 
Technology 
User Analysis 
Organizations 
Management 
605 612
How did we get here? 
The rise of the Information Society 
Information society: When the gathering, organizing, 
production, and distribution of information becomes the 
predominant economic activity. 
• U.S. as information society (% of total economy): 
 1900: 10% 1950: 30% Today: > 50% 
 20% growth predicted in information sector in this decade 
• Industrial Revolution of 19th century fueled information growth 
(see Beniger’s The Control Revolution and interactive infographic) 
Braman’s (1993) Developmental Stages of the Information 
Society: 
1. Electrification of communication 
2. Convergence of technologies 
3. Harmonization of information systems 
Evolution of “networked society” 
4
• Growth in information supplied to public by media: (source) 
• 1960: 98 minutes available per minute consumed 
• 2005: 20,000 minutes available per minute consumed 
• 2014: ? 
5
How much information was 
generated online every minute 
6 
(data from various sites in 2011 & 2012)
Potential outcomes of all this information 
Information Overload: one has so much information that it 
becomes difficult to set priorities or make decisions 
7
Potential outcomes of all this information 
Information Overload: one has so much information that it 
becomes difficult to set priorities or make decisions 
• The Tyranny of Choice (Economist) 
“Free choice is the basis on which markets work, driving 
competition and generating economic growth. It is the 
cornerstone of liberal democracy. The 20th century bears the 
scars of too many failed experiments in which people had no 
choice. But amid all the dizzying possibilities, a nagging question 
lurks: is so much extra choice unambiguously a good thing?” 
• “stress of information acquisition” 
Managing Information: 
• In organizations 
• In your life 
8
What is information? 
Is the better question, what isn’t information? 
Buckland (1991): 
• Information as process 
• Information as knowledge 
• Information as thing 
9
Types of Information 
Data 
Text and documents 
Objects 
Events 
Buckland (1991) notes that “everything is, or might as well be, 
information” (p. 356). 
10
Information is Situational 
Information that is important today may not be 
important tomorrow 
Information that is important to you may not be 
important to someone else 
Determining whether something qualifies as 
information requires some degree of consensus 
Consensus can change over time 
11
What is information, anyway? 
12 
Data 
Definition: Simple 
observations of states 
of the world 
 Easily structured 
 Easily captured on 
machines 
 Often quantified 
 Easily transferred 
Information Knowledge 
Increasing complexity / Increasing human involvement 
See Davenport (1997) Information Ecology, page 9
13 
011101110110010101101100011000110 
110111101101101011001010010000001 
110100011011110010000001101001011 
011100110011001101111011100100110 
110101100001011101000110100101101 
111011011100010000001100101011011 
100111011001101001011100100110111 
101101110011011010110010101101110 
0111010001110011
Data, Information & Knowledge 
14 
Data 
Definition: Simple 
observations of states 
of the world 
 Easily structured 
 Easily captured on 
machines 
 Often quantified 
 Easily transferred 
Information 
Definition: Data endowed 
with relevance and 
purpose 
 Requires unit of analysis 
 Need consensus on 
meaning 
 Human mediation 
necessary 
 Harder to transfer 
See Davenport (1997) Information Ecology, page 9 
Knowledge 
Increasing complexity / Increasing human involvement
15
Data, Information & Knowledge 
16 
Data 
Definition: Simple 
observations of states 
of the world 
 Easily structured 
 Easily captured on 
machines 
 Often quantified 
 Easily transferred 
Information 
Definition: Data endowed 
with relevance and 
purpose 
 Requires unit of analysis 
 Need consensus on 
meaning 
 Human mediation 
necessary 
 Harder to transfer 
See Davenport (1997) Information Ecology, page 9 
Knowledge 
Definition: Valuable 
information from the human 
mind; includes reflection, 
synthesis, context 
 Hard to structure 
 Difficult to capture on 
machines 
 Often tacit 
 Most difficult to transfer 
Increasing complexity / Increasing human involvement

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INFM600 Module 1 lecture

  • 1. INFM-600: Information Environments Day 1: Introduction, Syllabus & Answering the Question— What is Information? Dr. Jessica Vitak | Module 1 1
  • 2. Class Overview INFM-600 is a core class • What’s that mean? What should you expect to get out of the class (macro level)? How is the class going to be structured (micro level)? What resources will you have available throughout the semester? • iSchool: Student Services Office (Room 4110; open 8:30-4:30) • Library: Guide for Grad Students, Skills Guide, Librarian Subject Specialists (currently no “information studies” specialist, but specialists in a lot of areas, including data management) • English Editing for International Graduate Students (EEIGS) • Canvas 2
  • 3. 3 600 603 Information Technology User Analysis Organizations Management 605 612
  • 4. How did we get here? The rise of the Information Society Information society: When the gathering, organizing, production, and distribution of information becomes the predominant economic activity. • U.S. as information society (% of total economy):  1900: 10% 1950: 30% Today: > 50%  20% growth predicted in information sector in this decade • Industrial Revolution of 19th century fueled information growth (see Beniger’s The Control Revolution and interactive infographic) Braman’s (1993) Developmental Stages of the Information Society: 1. Electrification of communication 2. Convergence of technologies 3. Harmonization of information systems Evolution of “networked society” 4
  • 5. • Growth in information supplied to public by media: (source) • 1960: 98 minutes available per minute consumed • 2005: 20,000 minutes available per minute consumed • 2014: ? 5
  • 6. How much information was generated online every minute 6 (data from various sites in 2011 & 2012)
  • 7. Potential outcomes of all this information Information Overload: one has so much information that it becomes difficult to set priorities or make decisions 7
  • 8. Potential outcomes of all this information Information Overload: one has so much information that it becomes difficult to set priorities or make decisions • The Tyranny of Choice (Economist) “Free choice is the basis on which markets work, driving competition and generating economic growth. It is the cornerstone of liberal democracy. The 20th century bears the scars of too many failed experiments in which people had no choice. But amid all the dizzying possibilities, a nagging question lurks: is so much extra choice unambiguously a good thing?” • “stress of information acquisition” Managing Information: • In organizations • In your life 8
  • 9. What is information? Is the better question, what isn’t information? Buckland (1991): • Information as process • Information as knowledge • Information as thing 9
  • 10. Types of Information Data Text and documents Objects Events Buckland (1991) notes that “everything is, or might as well be, information” (p. 356). 10
  • 11. Information is Situational Information that is important today may not be important tomorrow Information that is important to you may not be important to someone else Determining whether something qualifies as information requires some degree of consensus Consensus can change over time 11
  • 12. What is information, anyway? 12 Data Definition: Simple observations of states of the world  Easily structured  Easily captured on machines  Often quantified  Easily transferred Information Knowledge Increasing complexity / Increasing human involvement See Davenport (1997) Information Ecology, page 9
  • 13. 13 011101110110010101101100011000110 110111101101101011001010010000001 110100011011110010000001101001011 011100110011001101111011100100110 110101100001011101000110100101101 111011011100010000001100101011011 100111011001101001011100100110111 101101110011011010110010101101110 0111010001110011
  • 14. Data, Information & Knowledge 14 Data Definition: Simple observations of states of the world  Easily structured  Easily captured on machines  Often quantified  Easily transferred Information Definition: Data endowed with relevance and purpose  Requires unit of analysis  Need consensus on meaning  Human mediation necessary  Harder to transfer See Davenport (1997) Information Ecology, page 9 Knowledge Increasing complexity / Increasing human involvement
  • 15. 15
  • 16. Data, Information & Knowledge 16 Data Definition: Simple observations of states of the world  Easily structured  Easily captured on machines  Often quantified  Easily transferred Information Definition: Data endowed with relevance and purpose  Requires unit of analysis  Need consensus on meaning  Human mediation necessary  Harder to transfer See Davenport (1997) Information Ecology, page 9 Knowledge Definition: Valuable information from the human mind; includes reflection, synthesis, context  Hard to structure  Difficult to capture on machines  Often tacit  Most difficult to transfer Increasing complexity / Increasing human involvement

Editor's Notes

  1. These courses provide a foundation of skills and knowledge related to information, technology, user analysis, and management. They also serve as opportunities for you to determine what aspects (or aspects) of information management you find most interesting and useful. INFM600 Information Environments INFM603 Information Technology and Organizational Context INFM605 Users and Use Context INFM612 Management of Information Programs and Services