!

© 2013 PSC Group, LLC!
Historical Innovations
!

1"

Sustain Life!

© 2013 PSC Group, LLC!

Food, Light, Water,
Energy, Sanitation!
Historical Innovations
!

2"
1"

Scale of Life!

Materials,
Communication,
Transportation!

Sustain Life!

Food, Light, Wa...
Historical Innovations
!
3" Quality of Life!
2"
1"

Medicine, Commerce,
Freedom!

Scale of Life!

Materials,
Communication...
Who is this?
!

© 2013 PSC Group, LLC!
Innovation…
!

© 2013 PSC Group, LLC!
Innovation…
!

© 2013 PSC Group, LLC!
True Innovation
!

© 2013 PSC Group, LLC!
Who is this?
!

© 2013 PSC Group, LLC!
Clayton Christensen
!
!  Sustaining

Technology

Incremental Change!
!  Disruptive

Technology

unrefined, limited appeal, ...
!

May 2013!
© 2013 PSC Group, LLC!
✔!
✔!
✔!
✔!

!

May 2013!
© 2013 PSC Group, LLC!
!

1"

2"
TIMING!

© 2013 PSC Group, LLC!

RELEVANCE!

3"
VELOCITY!

4"
VALUE!
1"

© 2013 PSC Group, LLC!
1"

!

© 2013 PSC Group, LLC!
© 2013 PSC Group, LLC!
1"

© 2013 PSC Group, LLC!
1"

How do you build"

MOMENTUM
!
!  Understand
!  Plan

the cycles – timing is essential!

when business is slow!

!  Pla...
1"

How do you build"

MOMENTUM
!
!  Understand

the cycles – timing is essential!

!  Plan when business is slow!
Separat...
2"

Who Knew?!

© 2013 PSC Group, LLC!
2"

© 2013 PSC Group, LLC!

A Faster
Horse or….!
2"

Justify This!
!

© 2013 PSC Group, LLC!
2"

Think & Listen
!

© 2013 PSC Group, LLC!
2"

© 2013 PSC Group, LLC!

Consider
Implications!
2"

Right TIME, Right PLACE, Right PERSON!
Technology alone does not provide context!
CONTEXT is the product of!
Environme...
2"

© 2013 PSC Group, LLC!
2"
Accounts Receivable Clerk!

Customer!
!

Inside Sales - Quoting!
© 2013 PSC Group, LLC!
2"

Present information in
the CONTEXT of a
business process!
© 2013 PSC Group, LLC!
3" All Efficient Systems/Processes

want Matching Velocities
!

© 2013 PSC Group, LLC!
3"

© 2013 PSC Group, LLC!

The Pace of Business is
Incredibly Fast
3"

It’s all about

WISDOM!
The VELOCITY
predicting the
of Information is Increasing!
Future!
KNOWLEDGE!
!

INFORMATION! f...
3"

!
© 2013 PSC Group, LLC!
3"

© 2013 PSC Group, LLC!

Don’t let Precision"
Slow You Down
!
3"
Information
Velocity !
is a function
of
ACCURACY,
CONTEXT!
and !
DELIVERY!

© 2013 PSC Group, LLC!
4"

Time is Money
!

- how can I do more of what
makes me money faster!
- how can I spend less to do
the same thing or how...
4"

Time is Money
!

- how can I do more of what
makes me money faster!
- how can I spend less to do
the same thing or how...
4"

!

!
© 2013 PSC Group, LLC!

!

!

!
4"

!

!
© 2013 PSC Group, LLC!

!
4"

© 2013 PSC Group, LLC!

In-Race Adjustments
!
4"
!  A

simple business process is running a race!

!  A

simple metric is the distance x(t) you cover!

!  To

measure s...
4"

!

!
© 2013 PSC Group, LLC!
4"

The focus should be on the
business processes"
NOT the Technology!
!  Do

you have a written inventory of key
business...
4"

Split-Times
are the Key to
Productivity!

© 2013 PSC Group, LLC!
!

© 2013 PSC Group, LLC!
!

1"

2"
TIMING!

© 2013 PSC Group, LLC!

RELEVANCE!

3"
VELOCITY!

4"
VALUE!
1"

TIMING!

Separate Business Analysis from Project Execution!!

2"

RELEVANCE!

Present Information in the CONTEXT of a ...
!

© 2013 PSC Group, LLC!
Strategic Technologies for

1) 
2) 
3) 
4) 

© 2013 PSC Group, LLC!

5) 

Cloud/Client Architecture
!

6) 

Mobile Apps an...
Strategic Technologies for

1) 
2) 
3) 
4) 

© 2013 PSC Group, LLC!

5) 

Cloud/Client Architecture
!

6) 

Mobile Apps an...
!
!

© 2013 PSC Group, LLC!
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How to Leverage Disruptive Technologies to Increase Business Productivity

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Many organizations are investing in emerging or disruptive technologies for customer engagement, metrics/ROI, marketing, HR, and collaboration, just to name a few. However, the challenge is that many do so without a clear indication as to the strategy and ROI they wish to achieve.
In this session, attendees will be provided with a framework that they can use to make sure they are achieving a solid ROI through their investments.

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How to Leverage Disruptive Technologies to Increase Business Productivity

  1. 1. ! © 2013 PSC Group, LLC!
  2. 2. Historical Innovations ! 1" Sustain Life! © 2013 PSC Group, LLC! Food, Light, Water, Energy, Sanitation!
  3. 3. Historical Innovations ! 2" 1" Scale of Life! Materials, Communication, Transportation! Sustain Life! Food, Light, Water, Energy, Sanitation! © 2013 PSC Group, LLC!
  4. 4. Historical Innovations ! 3" Quality of Life! 2" 1" Medicine, Commerce, Freedom! Scale of Life! Materials, Communication, Transportation! Sustain Life! Food, Light, Water, Energy, Sanitation! © 2013 PSC Group, LLC!
  5. 5. Who is this? ! © 2013 PSC Group, LLC!
  6. 6. Innovation… ! © 2013 PSC Group, LLC!
  7. 7. Innovation… ! © 2013 PSC Group, LLC!
  8. 8. True Innovation ! © 2013 PSC Group, LLC!
  9. 9. Who is this? ! © 2013 PSC Group, LLC!
  10. 10. Clayton Christensen ! !  Sustaining Technology Incremental Change! !  Disruptive Technology unrefined, limited appeal, buggy, UNEXPECTED, the “fringe” value! !  Disruptive Innovation Not chaotic – a replacement Risky – requires change Does not initially have mass appeal! © 2013 PSC Group, LLC!
  11. 11. ! May 2013! © 2013 PSC Group, LLC!
  12. 12. ✔! ✔! ✔! ✔! ! May 2013! © 2013 PSC Group, LLC!
  13. 13. ! 1" 2" TIMING! © 2013 PSC Group, LLC! RELEVANCE! 3" VELOCITY! 4" VALUE!
  14. 14. 1" © 2013 PSC Group, LLC!
  15. 15. 1" ! © 2013 PSC Group, LLC!
  16. 16. © 2013 PSC Group, LLC!
  17. 17. 1" © 2013 PSC Group, LLC!
  18. 18. 1" How do you build" MOMENTUM ! !  Understand !  Plan the cycles – timing is essential! when business is slow! !  Plant ideas/concepts/projects to harvest! !  Prepare !  Harvest for the eventual upturn! when people digest ideas and funding is available! © 2013 PSC Group, LLC!
  19. 19. 1" How do you build" MOMENTUM ! !  Understand the cycles – timing is essential! !  Plan when business is slow! Separate Business Analysis! from Project Execution!! !  Plant ideas/concepts/projects to harvest! !  Prepare !  Harvest for the eventual upturn! when people digest ideas and funding is available! © 2013 PSC Group, LLC!
  20. 20. 2" Who Knew?! © 2013 PSC Group, LLC!
  21. 21. 2" © 2013 PSC Group, LLC! A Faster Horse or….!
  22. 22. 2" Justify This! ! © 2013 PSC Group, LLC!
  23. 23. 2" Think & Listen ! © 2013 PSC Group, LLC!
  24. 24. 2" © 2013 PSC Group, LLC! Consider Implications!
  25. 25. 2" Right TIME, Right PLACE, Right PERSON! Technology alone does not provide context! CONTEXT is the product of! Environment & Information! © 2010 PSC Group, LLC! © 2013 PSC Group, LLC!
  26. 26. 2" © 2013 PSC Group, LLC!
  27. 27. 2" Accounts Receivable Clerk! Customer! ! Inside Sales - Quoting! © 2013 PSC Group, LLC!
  28. 28. 2" Present information in the CONTEXT of a business process! © 2013 PSC Group, LLC!
  29. 29. 3" All Efficient Systems/Processes want Matching Velocities ! © 2013 PSC Group, LLC!
  30. 30. 3" © 2013 PSC Group, LLC! The Pace of Business is Incredibly Fast
  31. 31. 3" It’s all about WISDOM! The VELOCITY predicting the of Information is Increasing! Future! KNOWLEDGE! ! INFORMATION! facilitates consumption! CONTEXT Observing the Present! processing the Past! DELIVERY method favors speed! © 2013 PSC Group, LLC!
  32. 32. 3" ! © 2013 PSC Group, LLC!
  33. 33. 3" © 2013 PSC Group, LLC! Don’t let Precision" Slow You Down !
  34. 34. 3" Information Velocity ! is a function of ACCURACY, CONTEXT! and ! DELIVERY! © 2013 PSC Group, LLC!
  35. 35. 4" Time is Money ! - how can I do more of what makes me money faster! - how can I spend less to do the same thing or how can I grow my company and keep my costs growing at a slower rate.! © 2013 PSC Group, LLC!
  36. 36. 4" Time is Money ! - how can I do more of what makes me money faster! - how can I spend less to do the same thing or how can I grow my company and keep my costs growing at a slower rate.! © 2013 PSC Group, LLC!
  37. 37. 4" ! ! © 2013 PSC Group, LLC! ! ! !
  38. 38. 4" ! ! © 2013 PSC Group, LLC! !
  39. 39. 4" © 2013 PSC Group, LLC! In-Race Adjustments !
  40. 40. 4" !  A simple business process is running a race! !  A simple metric is the distance x(t) you cover! !  To measure success you need to know your position at time t! !  In order to improve you need to know distance and time… which gives you velocity v(t) = x/ t! !  And if you take that one step further you get acceleration a(t) = v/ t! !  This is great because changes in acceleration are an early warning system – Predictive Analytics! ! WARNING! ! ! Calculus Content © 2013 PSC Group, LLC!
  41. 41. 4" ! ! © 2013 PSC Group, LLC!
  42. 42. 4" The focus should be on the business processes" NOT the Technology! !  Do you have a written inventory of key business processes?! !  Do you know expected completion times?! !  Do you collect any split-times?! !  Do you benchmark against others?! !  Do you benchmark internally?! © 2013 PSC Group, LLC!
  43. 43. 4" Split-Times are the Key to Productivity! © 2013 PSC Group, LLC!
  44. 44. ! © 2013 PSC Group, LLC!
  45. 45. ! 1" 2" TIMING! © 2013 PSC Group, LLC! RELEVANCE! 3" VELOCITY! 4" VALUE!
  46. 46. 1" TIMING! Separate Business Analysis from Project Execution!! 2" RELEVANCE! Present Information in the CONTEXT of a Business Process! 3" VELOCITY! Information Velocity is a function of Accuracy, Context and Delivery! 4" VALUE! Split-Times are the Key to Productivity! © 2013 PSC Group, LLC!
  47. 47. ! © 2013 PSC Group, LLC!
  48. 48. Strategic Technologies for 1)  2)  3)  4)  © 2013 PSC Group, LLC! 5)  Cloud/Client Architecture ! 6)  Mobile Apps and Applications! The Era of Personal Cloud! 7)  The Internet of Everything! Software Defined Anything! 8)  Web-Scale IT! 9)  Smart Machines! Mobile Device Diversity and Management! Hybrid Cloud and IT as Service Broker! 10)  3-D Printing!
  49. 49. Strategic Technologies for 1)  2)  3)  4)  © 2013 PSC Group, LLC! 5)  Cloud/Client Architecture ! 6)  Mobile Apps and Applications! The Era of Personal Cloud! 7)  The Internet of Everything! Software Defined Anything! 8)  Web-Scale IT! 9)  Smart Machines! Mobile Device Diversity and Management! Hybrid Cloud and IT as Service Broker! 10)  3-D Printing!
  50. 50. ! ! © 2013 PSC Group, LLC!

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