Agility and Productivity: How to Leverage Mobility and Cloud Computing for Business Benefit

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Cloud Computing and Enterprise Mobility represent a huge opportunity for IT leaders to provide significant value to the extended enterprise and its users. But where do hype and reality meet?

In this session, attendees will learn:

* Where cloud computing fits and where it does not fit
* The intersection of cloud and mobility
* The different patterns of current enterprise adoption (e.g. Private vs. Public)
* The differences between Software-as-a- Service (SaaS), Platform-as-a-Service (PaaS) and
* How can we leverage these technologies/processes to make IT more valuable to the business?

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Agility and Productivity: How to Leverage Mobility and Cloud Computing for Business Benefit

  1. 1. © 2011 PSC Group, LLC
  2. 2. © 2011 PSC Group, LLC
  3. 3. Let’s understand what about Cloud & Mobility is good for IT AND the business © 2011 PSC Group, LLC
  4. 4. 2010© 2011 PSC Group, LLC
  5. 5. IT is too Expensive 2010© 2011 PSC Group, LLC
  6. 6. The Internet My computer is slow Crashed! 2010© 2011 PSC Group, LLC
  7. 7. What do I have no idea you guys what you are do all day? saying 2010© 2011 PSC Group, LLC
  8. 8. Pace of Change Why doesn’t this work on I need it my iPhone 7! NOW! 2010© 2011 PSC Group, LLC
  9. 9. © 2011 PSC Group, LLC
  10. 10. Businesses are working with less staff and are under tremendous pressure to be as efficient as possible… even as activity increases. © 2011 PSC Group, LLC
  11. 11. Product lifecycles are ever shorter, inventory is leaner, competition drives the need to respond quicker. Ubiquitous connectivity and lack of planning foster a rushed environment. © 2011 PSC Group, LLC
  12. 12. Mistakes of over- commoditizing are showing signs of pain, but the need to obtain valued products/services at competitive prices remain. How many call centers are moving back to the US? © 2011 PSC Group, LLC
  13. 13. Failure at a business and personal level is a tremendous fear. Companies are risk-averse and need overwhelming proof before any project is justified. © 2011 PSC Group, LLC
  14. 14. Work is being done at home, in the car, at Starbucks, on vacation. Reports are being delivered via iPhone and SMS. Information needs to be relative to where I am and what I’m doing for it to be useful. © 2011 PSC Group, LLC
  15. 15. There isn’t much cost cutting left to do. Even though we are still not in growth mode all that is left to do is prepare for it. This is a HUGE opportunity for companies that prepare in advance. © 2011 PSC Group, LLC
  16. 16. People are jaded. Nobody wants to be sold anything. People gravitate toward pragmatic and transparently obvious solutions. The days of the sell-job are over. It’s Joe Friday – just the facts ma’am. © 2011 PSC Group, LLC
  17. 17. People are jaded. Nobody wants to be sold anything. People gravitate toward pragmatic and transparently obvious solutions. The days of the sell-job are over. It’s Joe Friday – just the facts ma’am. © 2011 PSC Group, LLC
  18. 18. It’s no longer acceptable to deliver something that isn’t pretty or polished. B2B & internal apps. are under Design and Usability scrutiny. Consumer products are setting expectations for business solutions. © 2011 PSC Group, LLC
  19. 19. © 2011 PSC Group, LLC
  20. 20. It’s all about WISDOM predicting the KNOWLEDGE Future INFORMATION The VELOCITY Observing the Present of Information is Increasing processing the Past © 2011 PSC Group, LLC
  21. 21. © 2011 PSC Group, LLC
  22. 22. AGILITY © 2011 PSC Group, LLC
  23. 23. AGILITY © 2011 PSC Group, LLC
  24. 24. AGILITY © 2011 PSC Group, LLC
  25. 25. AGILITY © 2011 PSC Group, LLC
  26. 26. v  Spending your time in the right places and on the right things v  Providing information to your customers in a timely manner v  Responding to your customers’ needs in a timely manner v  Providing information to your customers at the RIGHT time © 2011 PSC Group, LLC
  27. 27. v  Spending your time in the right places and on the right things v  Providing information to your customers in a AGILITY = f (TIME timely manner x (location, information, etc.)) v  Responding to your customers’ needs in a timely manner v  Providing information to your customers at the RIGHT time © 2011 PSC Group, LLC
  28. 28. PRODUCTIVITY © 2011 PSC Group, LLC
  29. 29. PRODUCTIVITY © 2011 PSC Group, LLC
  30. 30. PRODUCTIVITY © 2011 PSC Group, LLC
  31. 31. PRODUCTIVITY © 2011 PSC Group, LLC
  32. 32. PRODUCTIVITY © 2011 PSC Group, LLC
  33. 33. PRODUCTIVITY © 2011 PSC Group, LLC
  34. 34. © 2011 PSC Group, LLC
  35. 35. FOCUS Only do what ONLY you can do Get IT Done! Do NOT confuse Activity for Achievement It’s all about TIME Business Velocity + Half-Life of Information Rampant Consumerism Intuitive usability is no longer nice to have © 2011 PSC Group, LLC
  36. 36. Who’s doing this? © 2011 PSC Group, LLC
  37. 37. © 2011 PSC Group, LLC
  38. 38. © 2011 PSC Group, LLC
  39. 39. © 2011 PSC Group, LLC
  40. 40. © 2011 PSC Group, LLC
  41. 41. © 2011 PSC Group, LLC
  42. 42. Who’s doing this? v  B2B Services Organization: Using Open Source , Agile and extensive UX to deliver customer applications that are highly contextual and interactive. v  B2B Field Service Organization: Extensive process and UX design to create the next generation field-service business applications. v  Consumer Product Company: Using iPhone application to provide a better product experience. © 2011 PSC Group, LLC
  43. 43. Opportunity Cost Where could I better spend scarce resources Sunk Cost What’s done is done – NO RETURNS Incremental Value How does this decision get me one step Time Value of Money Intuitive usability is no longer nice to have © 2011 PSC Group, LLC
  44. 44. © 2011 PSC Group, LLC
  45. 45. v  When you want…. v  And you don’t… ‣  Instant On/Off ‣  Need to touch it ‣  Linear Scalability ‣  Need to scale ‣  Prefer Expense vs. Capital ‣  Need to stay current ‣  Not a critical business value add ‣  Need more storage ‣  Skills not in house ‣  Want to affect staffing ‣  Jettison upgrade projects ‣  Have better things to do ‣  Focus on Value ‣  Need more time in the day © 2011 PSC Group, LLC
  46. 46. Linear vs. Step Spending 30 25 20 15 Linear Step 10 Real 5 0 © 2011 PSC Group, LLC
  47. 47. A Private Cloud is just Outsourcing Infrastructure © 2011 PSC Group, LLC
  48. 48. © 2011 PSC Group, LLC
  49. 49. © 2011 PSC Group, LLC
  50. 50. © 2011 PSC Group, LLC
  51. 51. © 2011 PSC Group, LLC
  52. 52. PaaS Cloud Computing Virtualization SaaS Low Support Models Predictable Sustainability © 2011 PSC Group, LLC 2010
  53. 53. © 2011 PSC Group, LLC
  54. 54. FOCUS Only do what ONLY you can do Get IT Done! Do NOT confuse Activity for Achievement It’s all about TIME Business Velocity + Half-Life of Information Rampant Consumerism Intuitive usability is no longer nice to have © 2011 PSC Group, LLC
  55. 55. © 2011 PSC Group, LLC
  56. 56. Strategic Technologies for 1)  Cloud Computing 6)  Social Analytics 2)  Mobile Applications & 7)  Context– Aware Media Tablets Computing 3)  Social Communications 8)  Storage Class Memory & Collaboration 9)  Ubiquitous Computing 4)  Video 10)  Fabric-Based 5)  Next Generation Infrastructure & Analytics Computers © 2011 PSC Group, LLC
  57. 57. Strategic Technologies for 1)  Media Tablets and 5)  App Stores and Beyond Marketplaces 2)  Mobile-Centric 6)  Next-Generation Analytics Applications and 7)  Big Data ***** Interfaces 8)  In-Memory Computing 3)  Contextual and Social User Experience 9)  Extreme Low-Energy Servers 4)  Internet of Things 10)  Cloud Computing © 2011 PSC Group, LLC
  58. 58. OVERVIEW CIO Project Evaluator If you wish to learn more about This simple tool can help you quantify the risk profile of a given project. It is not intended to be used as an innovative & practical ways to absolute scoring mechanism – if it is it will not work for you. What this tool can be used for - very effectively - is the leverage technology - contact us: evaluation of incremental or comparative risk between your project alternatives. In time, this tool can also be used PSC Group, LLC to see if your average risk profile is migrating lower or higher. This can be indicative of changing business Jim Vaselopulos conditions that are favorable or require attention from a political perspective. Perhaps the most useful application jimv@psclistens.com of this tool is how it can be used to verify that you are entering each project having considered the fundamentals. 847.517.7200 In this way, you can ensure that you are having the proper business dialogue at the onset of each investment. www.psclistens.com 2009 WORKSHEET CIOprojeval.revA CIO Project Evaluator What is this Project’s PROJECT NAME Risk Profile? effective executives focus only on tasks that move their company forward; everything else can wait! 10 The project has a significant ROI 10 No defined objectives for a win Positives (+) Negatives (-) 10 It helps grow the business 10 No supportive business sponsor 10x 10x 10 Is budgeted for success 10 Addresses a symptom not a cause 5 It helps the company scale profitably 5 Limited impact to line of business 5x 5x !"#$"%#& (%!#)*+*,-)(.)/01-)2*3-4/ A?% 3.0% :#$"% -.% *)&/% 2./)% &;.0-% 5 It lowers business risk (interruption) 5 Requires cultural change for adoption #.<&D<)% S% ,/&(D(&*% :&3$% -.% !"#$%#$%&%#()%*#+*)%,#(-./#&*%-"&-%,*.-$%.0-%-")%$-&1&/1%)(..2#(%(3(*)%450**%6&/7)-85)&/%6&/7)-9%#%&%:&3%-"&-%"&$%;))%/)()#<)1%:)**=%%%!")%#1)&%")/)%#$%-.%0$)%-"#$%1#&>/&2%-.%,*.-%.0-%/)&1#*3% 2x 2x &((),-)1%,&+)/$%#%-")%-3,#(&*%;0$#)$$%(3(*)%#%./1)/%-.%#**0$-/&-)%:")%#-%#$%;)$-%-.%#<)$-%#%()/-&#%-3,)$%.?%,/.@)(-$=% % %A-%$".0*1%;)%.-)1%-"&-%-")%1#&>/&2%A$%.-%-.%$(&*)%#%-"&-%-")%50**% *)<)/&>)%-)(".*.>3%T%(.-&(-%0$U% 5 Does not require rollout or re-training 5 Duration > stability of business process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t helps retain key employees/assets 2 Can not quantify success 1x 1x .?%&<&#*&;*)%/)$.0/()$=%%A-%#$%".,)1%-"&-%-"#$%1#&>/&2%:#**%")*,%?.$-)/%;)+)/%1#$(0$$#.$%:#-"%-")%;0$#)$$%/)>&/1#>%#<)$-2)-%(.$#1)/&D.$%&-%&%D2)%:")%-")3%:#**%3#)*1%2)&#>?0*%("&>)=% YZ[=][=[^__% :::=,$(*#$-)$=(.2% 2 Business process is well understood 2 Unrealistic expectations anywhere 2 Is using proven technology 2 No time/budget for POC or discovery - RISK PROFILE 1 Lowers IT costs 1 It’s work outside your comfort zone 1 Is mandated or for compliance 1 Using newer technology © 2008 Copyright PSC Group, LLC http://www.psclistens.com Based on the designs of David Seah 1 Good for morale 1 Getting there will be unpleasant http://www.davidseah.com 2009 WORKSHEET CIOprojeval.revA CIO Project Evaluator What is this Project’s PROJECT NAME Risk Profile? effective executives focus only on tasks that move their company forward; everything else can wait! 10 The project has a significant ROI 10 No defined objectives for a win Positives (+) Negatives (-) 10 It helps grow the business 10 No supportive business sponsor 10x 10x 10 Is budgeted for success 10 Addresses a symptom not a cause 5 It helps the company scale profitably 5 Limited impact to line of business 5x 5x 5 It lowers business risk (interruption) 5 Requires cultural change for adoption 2x 2x 5 Does not require rollout or re-training 5 Duration > stability of business process 2 It helps retain key employees/assets 2 Can not quantify success 1x 1x 2 Business process is well understood 2 Unrealistic expectations anywhere 2 Is using proven technology 2 No time/budget for POC or discovery - RISK PROFILE `%^__a%bIc%d/.0,Q%GGc% 1 Lowers IT costs 1 It’s work outside your comfort zone 1 Is mandated or for compliance 1 Using newer technology © 2008 Copyright PSC Group, LLC http://www.psclistens.com Based on the designs of David Seah 1 Good for morale 1 Getting there will be unpleasant http://www.davidseah.com© 2011 PSC Group, LLC
  59. 59. © 2011 PSC Group, LLC

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