4. go/socialmedia
The COE combines employee empowerment with
accountability and enthusiasm with strategic alignment
Social Media Policy
• Mandatory for all employees
• Balances the needs of the company with those of the
communities we seek to influence and our employees
• Adheres to FTC (Federal Trade Commission) guidelines
• BlackBerry takes violations very seriously
Training
• Equips employees with a solid understanding of social media
policy and the skills you need to succeed using social media
• Transparency and authenticity
• Do not respond to: Press, negative criticism, sensational
posts, investment community, corporate/legal issues, service
outages, leaked product news, partnerships, product/service
issues
The Centre of Excellence & the Social Media Policy