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2. Dictionary:
Psychometrics (n)
‘The branch of psychology that deals with the design,
administration, and interpretation of quantitative tests for the
measurement of psychological variables such as intelligence,
aptitude, and personality traits.’
3. What is a psychometric test?
A test is a standardized procedure for sampling behavior and describing it using scores or categories
Most tests are predictive of some non-test behavior of interest
Most tests are norm-referenced = they describe the behavior in terms of norms, test results gathered from a large group of subjects (the standardization sample)
Some tests are criterion-referenced = the objective is to see if the subject can attain some pre-specified criterion.
Psychometrics: An intro
4. A brief history
Testing for proficiency dates back to 2200 B.C.,
when the Chinese emperor used grueling tests to
assess fitness for office
Psychometrics: An intro
5. Francis Galton
Modern psychometrics dates to Sir Francis Galton
(1822-1911), Charles Darwin’s cousin
Psychometrics: An intro
• Interested in (in fact, obsessed with)
individual differences and their distribution
• 1884-1890: Tested 17,000 individuals on
height, weight, sizes of accessible body parts,
+ behavior: hand strength, visual acuity, RT
etc
• Demonstrated that objective tests could
provide meaningful scores
6. James Cattell
James Cattell (studied with Wundt & Galton) first
used the term ‘mental test’in 1890
Psychometrics: An intro
• His tests were in the ‘brass instruments’ tradition of
Galton
• mostly motor and acuity tests
• Founded ‘Psychological Review’(1897)
7. Alfred Binet
Goodenough (1949): The Galtonian approach was like “inferring
the nature of genius from the the nature of stupidity or the
qualities of water from those of….hydrogen and oxygen”.
Psychometrics: An intro
• Alfred Binet (1905) introduced the first modern
intelligence test, which directly tested higher
psychological processes (real abilities & practical
judgments)
• i.e. picture naming, rhyme production, weight
ordering, question answering, word definition.
• Also motivated IQ (Stern, 1914): mental ‘age’ divided
by chronological age
8. Why are Psychometric test
used?
Predict job performance better than most other single
selection methods
Tests give objective information about candidates
Measuring potential rather than attainment
Free from cultural bias
9. The rise of psychometrics
Lewis Terman (1916) produced a major revision of Binet’s scale
Robert Yerkes (1919) convinced the US government to test 1.75 million army recruits
Post WWI: Factor analysis emerged, making other aptitude and personality tests possible
Psychometrics: An intro
10. Methods
On-line
Paper Based
Exam conditions
Accuracy and speed
Marked against appropriate Norm group
Reached required level
11. Results
Normal distribution
Percentile – you are better than X% in norm group
T-Score – allows them to combine sores across tests
Weighting – depends upon requirements of role
12. 2 + 2 = ?
“Numeracy tests are
useless; they test
nothing.”
(Manchester student)
13. AGR Survey
92% of employers considered
psychometric testing to be
a useful or very useful aid
to the recruitment process.
(Association of Graduate
Recruiters survey)
14. The main types of tests
Intelligence tests: Assess intelligence
Aptitude tests: Assess capability
Achievement tests: Assess degree of accomplishment
Creativity tests: Assess capacity for novelty
Personality tests: Assess traits
Interest inventories: Assess preferences for activities
Behavioral tests: Measure behaviors and their
antecedents/consequences
Neuropsychological tests: Measure cognitive, sensory,
perceptual, or motor functions
Psychometrics: An intro
15. The 10 most commonly used
tests1.) Wechsler Intelligence Scale for Children (WISC)
2.) Bender Visual-Motor Gestalt Test
3.) Wechsler Adult Intelligence Scale (WAIS)
4.) Minnesota Multiphasic Personality Inventory (MMPI)
5.) Rorschach Ink Blot Test
6.) Thematic Apperception Test (TAT)
7.) Sentence Completion
8.) Goodenough Draw-A-Person Test
9.) House-Tree-Person Test
10.) Stanford-Binet Intelligence Scale
From Brown & McGuire, 1976
Psychometrics: An intro
16. Psychometric Tests used in
Recruitment
1. Ability or Aptitude Tests
Verbal
Numerical
Logical
2. Personality or Interest
Inventories
17. Why do employers use tests?
To identify key abilities or
personalities
To support other selection tools
18. Selection Tools
Tests are usually part of the selection process
together with:
application forms and CVs
interviews
group exercises
presentations
19. Selection Methods -
Advantages
Application Forms...
good for checking facts, demonstrating written
communication skills
Interviews...
good for oral communication skills, quickness of
thought, personality
Psychometric Tests...
good for measuring candidates’ abilities/personality
against objective criteria (and other candidates)
20. Selection Methods –
Disadvantages
Application Forms....
measures ability to fill in form - not to do the
job
Interviews...
intensely subjective, they might not like the
look of you
Psychometric Tests
no good for seeing how an individual works with
others
21. Characteristics of Tests
Ability or Aptitude Tests
Under exam conditions
Usually timed
Right and wrong answers
Unusual to finish all questions
Results compared with norm group
23. Complete the following sentence with the appropriate pair of
words below
Answer - A, B, C, D or E (Time allowed 20 seconds)
Early….………..of hearing loss is …….….….by the fact
that the other senses are able to compensate for
moderate amounts of loss, so that people frequently
do not know that their hearing is imperfect.
A. discovery & indicated
B. development & prevented
C. detection & complicated
D. treatment & facilitated
E. incidence & corrected
27. The driving time for a 100 mile trip from Townsville to Cityville was
two and a half hours. The return trip was made by the same route
but
at an average speed that was 50% faster. What was the total
amount of driving time for the entire round trip? (Time allowed 1
minute)
A 3hrs 45 minutes
B 4hrs 10 minutes
C 4hrs 16 minutes
D 4hrs 45 minutes
E 6hrs 15 minutes
28. Answer B
1st
trip 100 miles in 2 hours 30 minutes = 40mph
2nd
trip 50% faster = 60mph
100 miles at 60 mph = 1 hours = 1 hour 40 minutes⅔
2 hours 30 minutes + 1 hour 40 minutes = 4hours 10 minutes
Next specimen question
29. In the example given below, you will find a logical sequence of five boxes. Your task is to
decide which of the boxes in the bottom row completes this sequence. To give your
answer, select one of the boxes marked A to E. (Time allowed 30 seconds)
) [+ ) [
+
+) [
+
) [ ) [+
A B C D E
) [+ ( [
+
+
) [ ) [
+
+( [
31. In the example given below, you will find a logical sequence of five boxes.
Your task is to decide which of the boxes in the bottom row completes this
sequence.
To give your answer, select one of the boxes marked A to E.
(Time allowed 30 seconds)
A B C D E
33. Characteristics of Tests
Personality or Interest Inventories
Not usually timed
No right and wrong answers
Contain internal checks for inconsistent
answers
Results in the form of a profile should be
shared with candidate
34. Personality or Interest Inventories
Example question
Mark the statement most (M) like
you and the one least (L) like you
a) I don’t feel that time is wasted on planning
b) I feel uneasy in the company of unconventional people
c) If I’m annoyed with someone I don’t show it
35. Personality or Interest Inventories
Example question
Pick the statement that best describes you
from each pair
a) I try very hard
b) I put everything in its place
a) I want to be exciting
b) I want to be successful
a) I like to try new things
b) I’d rather not work on my own
36. How to prepare
Practise as much as possible
Become familiar with test conditions
Brush up basic maths - percentages, ratios, etc
Use reference books in the Careers Service
Use examples and practice tests on SHL & others’ websites
https://thepsychometricworld.com/training-and-certifications/p
Profiling for Success – On-line tests licensed for Manchester
students; free of charge.
37. CVs and Covering Letters
The purpose of theThe purpose of the
CV is......CV is......
......to get an
interview
38. The Market
It is very competitive
An organisation might receive up to
100 applications per vacancy
Typically, only about 10% to 15% gain
an interview
You don’t get a second chance
39. C.V. Facts
or the myth of the perfect C.V.
C.V.s should be _ pages long
C.V.s should be in chronological order
C.V.s should include referees’ names and addresses
C.V.s should include - date of birth
nationality
sex
marital status
C.V.s take days to write and minutes to read
41. Task no: 1 - Self Assessment
What have you got to offer ?
Education
Work Experience
Activities and Interests
42. Task no: 1 - Self Assessment
What have you got to offer ?
Education
Seminars
Presentations
Work Experience
Camp America
Waiter, local restaurant
Activities and Interests
Secretary - Badminton club
Travel
43. Task no: 1 - Self Assessment
What have you got to offer ?
Education
Seminars - presentation skills, working in a
team, influencing others
Work Experience
Camp America - taking responsibility, patience,
tact, sensitivity, creativity,
leadership
Activities and Interests
Secretary, organising, persuading,
Badminton club- motivating, numeracy
45. Use strong words
Words like: created, started, managed, designed,
devised...
NOT ‘My project was a study of local theatres’
BUT ‘ I organised an extensive survey of student
use of local theatres. I arranged interviews with
students, analysed the results and presented the
information to my tutor
46. And ……Quantify
‘ I organised an extensive survey of
student use of local theatres,
involving over 1000 questionnaires.
I arranged interviews with 80
students, analysed the results using
Microsoft Excel and presented the
information to my tutor’
47. Stress personal involvement
and results
NOT ‘We organised a charity fund raising event’
BUT ‘I was responsible for the publicity for a fund raising event which involved
negotiating advertising with local companies and arranging posters on campus.
We managed to raise £1000 for charity and over 800 students attended’.
48. Task no: 2 - What does the
employer want ?
Employers recruit against specific criteria
These are usually set out in brochures or on their websites
All require appropriate personal qualities
It is not enough to claim certain skills, you must provide the evidence
49. Key Skills Requested By Graduate
Recruiters
Business focus, Drive and resilience, Task management, Career motivation,
Leadership, Building relationships, Problem Solving, Making an Impact
Communication, Teamwork and collaboration, Adaptability, Creative problem solving,
Drive to achieve, Customer focus, Trustworthiness, Taking ownership, Passion for
Business
Customer focus, Achieving, Influencing, Thinking, Collaboration & Teamwork, Team
Leadership, Self Management, Confidence, Commercial Awareness
Problem solving, Achieving results, Communicating and influencing, Leadership, Drive
and motivation, Building relationships
Analytical Ability, Problem-solving skills, Communication skills, Interpersonal skills,
Generic business awareness
KPMG - The Co-operative - HSBC - Cancer Research UK - IBM
50. Key Skills Requested By
Graduate Recruiters
.
IBM
Communication, Teamwork and collaboration. Adaptability, Creative problem solving,
Drive to achieve, Customer focus, Trustworthiness, Taking ownership, Passion for Business
The Co-operative
Customer focus, Achieving, Influencing, Thinking, Collaboration & Teamwork
Team Leadership, Self Management, Confidence, Commercial Awareness
KPMG
Business focus, Drive and resilience, Task management, Career motivation, Leadership,
Building relationships, Problem Solving, Making an Impact
Cancer Research UK
Problem solving, Achieving results
Leadership. Drive and motivation, Communicating & influencing, Building relationships
HSBC
Analytical ability, problem-solving skills, communication and interpersonal skills and some
generic business awareness.
51. Core skills employers look for
Communication skills
Organising ability
Problem-solving
Working in a team
Drive and initiative
Taking responsibility
Working under pressure
53. When to use a C.V.
When you are asked to !
When they say ‘apply in writing’
For speculative applications
When networking
54. Covering letters
This is your trailer to the main feature
One page, A4, quality paper
Should include two major themes:
- Why you want the job (and organisation)
- Why you are suitable
55. Covering letters
Write to a named individual, if possible
Tell employer what you are applying for (and where you
saw it advertised)
Be positive
Emphasise your USPs, don’t simply copy CV
End letter with spirit of expectation
56. CV’s
SPELL CHECKER – A WARNING
I like my new spell checker.
It came with my PC.
It plainly marques four my revue,
Mistakes I can not sea.
I’ve run these verses threw it,
I’m sure your please two no.
It’s letter perfect in its weigh,
My checker tolled me sew.
57. Previous applications…
“I enjoy practicing marital arts”
“At secondary school I was a prefix”
“In my spare time I enjoy hiding my horse”
“I loathe filling in applications so much that I’ll give you details at the
interview”
“Special skills: Thyping”
“Thank you for your consideration. Hope to hear from you shorty”
“I have worked in the pubic sector……”
58. Previous applications…
“I am someone who knows my own destiny, but I have no definite long term plans”
“I am a conscious individual”
“I have excellent memory skills, good analytical skills, excellent memory skills”
Reason for leaving last job.
“They insisted that all employees get to work by 8.45 every morning. I
could not work under those conditions.”
Problems faced:
“I had no support so I compiled a letter to the client using trial and
error.”
Influencing people:
“Recently my flatmates came to ask about whether the heating should
59. Previous applications…
“Being a Virgoan, my sense of assertiveness and resilience
has prompted me to continue with my ambition to be a
solicitor in a major city law firm.
I am also a seventh generation descendant of a Chinese
princess and a Sulawesian warrior, which makes me both
an amiable and energetic person”
61. YOU SHOULD KNOW…
50% of those
interviewed are
rejected at the first
round, so …
First impressions count!
61
62. INTERVIEW CONCERNS
How should I dress
Arrival / greeting
Taking items into the interview
How should I sit
To gesture or not to gesture
Difficult questions - (later)
62
63. YOU NEVER GET A SECOND CHANCE TO
MAKE A FIRST IMPRESSION
“I travelled down to London for an important interview.
The train was a little late so I just had enough time to get
to the building and rush in.
The interview seemed to go well and I felt confident until
I visited the washroom on the way out.
I had been reading the newspaper on the train and in my
nervous sweaty state the newsprint must have rubbed
off onto my hands
It was now all over my face!”
Chemistry Graduate
63
64. YOU NEVER GET A SECOND CHANCE TO MAKE A
FIRST IMPRESSION - (CONTINUED)
“One of my colleagues once found her
interviewee asleep in the foyer. Getting
enough sleep may be an important part of
interview preparation, but this was taking
it too far!
On top of that the candidate demonstrated a
sleepy laid back attitude throughout the
interview, which didn’t go down very well
either.”
Geraldine Lyons - Mars
64
65. WHAT AN INTERVIEW IS ..
A conversation with a purpose
Adult
Two way
Science no, emotional yes
65
66. WHAT AN INTERVIEW ISN’T
A scheme to
humiliate you
An
interrogation
Perfect
66
67. DIFFERENT TYPES OF
INTERVIEW
One to one
Panel
Sequential
Telephone
Conventional chronological
Behavioural
Situational
Combination of all of the above
67
68. STRUCTURED INTERVIEWS
Behavioural: Describe a time when
you’ve ‘gone the extra mile’ in your
dealings with another person
Situational: You have just arrived at a
clients office, only to discover you
have left all of your notes back at the
office what would you do?
69. DIFFICULT QUESTIONS
Before the interview consider the
following:-
Personality
The job
The company/ competition
Your achievements and skills / work
experience
Your strengths
Your weaknesses
Your questions
70. WHAT EMPLOYERS WANT
Know what the employer wants
Usually easy to identify
Brochures, ads, presentations, company
website.
Do your homework – many applicants
don’t… Emphasis on Attitude as well as
Aptitude
Being clever is not enough
Employers look for characteristics which
define you as somebody they want
71. THE PATH TO SUCCESS
Know yourself
What can you offer an employer?
Give a rounded view: Education / Work Experience/Activities
& Interests
Assess critical incidents and identify what you have
learned, the skills you developed
Focus on knowledge, skills, abilities and RESULTS
Have specific examples in mind: EVIDENCE
72. WORK EXPERIENCE
“One candidate, when asked what she
found challenging about her previous
work experience, said that working
in a fast food restaurant had taught
her to ‘work with stupid people with
stupid problems.’
I did not really feel she had the
patience to deal with the average
lay client
Sally Marsden
Pannone & Partners - Solicitors
73. THE COMPETITION
“ I was being interviewed for a job on the
Daily Express.
I rashly claimed that the paper was ‘unlike
the Sun, because only morons work for
the Sun.’
At which point one interviewer turned to
the other and said; ‘it’s been almost a
year since we worked there hasn’t it?’”
English Graduate
74. WHAT’S THE QUESTION?
Interviewer: “Who would
you most like to have dinner
with; either living or dead.”
Applicant: “ Preferably
someone living.”
75. SUMMARY
Prepare for success
Practice with a friend
Don’t underestimate the importance of first
impressions
Don’t panic
They would like to give you the job
Leave a good impression
Be positive, enthusiastic, natural,
honest, happy
77. Who is in the know ? –
a look at the job market
Adverts
Agencies / Headhunters
Contacts
Internal moves
& promotions
64%
22%
8%
6%
78. Creative Job Research
What is Networking?
A way of asking for help
Information & advice
A key way to find jobs or leads for jobs
People do it all the time
Getting a decent plumber / builder
Getting help with an IT problem
79. Networking
Most people want to help...
Most people like to be asked for their advice.. a sign of recognition
One good turn deserves another...you may be in a position to help them –
your views / comments etc
80. Creative Information Hunting
Networking leads to success....
Its all about being proactive …Contact
organisations you are interested in and
arrange to speak to them or meet with
employers who visit campus and pick their
brains
Try it. It works.
It takes time to succeed.....but once set up
this skill can be developed and serve you well
for years
81. Networking:
Good things to ask
How did you get into this occupation?
What attracted you to this occupation?
What is the progression of jobs from entry level to more
senior positions?
What is a typical day like for you?
What skills, abilities and attitude do you need to be
successful in this occupation?
What changes do you see in this field in the next few years?
How does your organisation tend to recruit?
Do they ever take people for voluntary projects?
82. Everyone has Contacts
Friends / relatives / neighbours
Other students
Tutors
Work colleagues
Employers - recruitment events, presentations, insight courses, mentoring
programmes, careers consultants!
But I don’t know anyone ...
83. What the Careers Service offers
Guidance appointments
• Advice on CVs & applications
• Talks
• Insight courses
• Careers Fairs
• Mock Interviews
• Practice psychometric tests
• Mentoring
• Blogs
• facebook
• Resource centre
• Graduate directories and take away information
• Vacancy service and lots more………..