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An Introduction to Business Essay
An Introduction to Business
Business plays a major role within our society. It is a creative and competitive activity that
continuously contributes to the shaping of our society. By satisfying the needs and wants people
cannot satisfy themselves, businesses improve the quality of life for people and create a higher
standard of living.
It is a way for individuals to provide goods and services to consumers, and at the same time, produce
a profit for themselves. Businesses are not only important because they provide goods and services
for consumers, but they also improve the economy and increase jobs for people within society
which is an additional fact producing a higher standard of living. To measure our societies standard of
...show more content...
International trade deficits occur when a nation imports more then it exports. The Decline of
Smokestack America is when there is a change from an industrial to a post–industrial economy.
Finally, the conservation of energy is so that there are a sufficient amount of natural resources
necessary to produce goods. General economic growth or stagnation also has an important influence
on business within our society. Many factors can affect it's condition, such as war, new inventions
and technology, political assassinations, the discovery of physical and natural resources, labor
negotiations, government action, and many others. When the economy is strong and the demand is
high, businesses can prosper. Regardless of how great the economy may become, businesses still
must compete with other firms for scarce raw materials and labor.
A businesses environment creates many opportunities as well as problems for prospering businesses.
The environment determines what a business can do by shaping and channeling its development.
Businesses function within an environment by allowing entrepreneurs to raise capital and create
profits freely. The supply of money available within a business as well as the economic stability
through times of growth and recession have strong effects on businesses. Not only is the physical
environment, including natural resources, pollution and energy as discussed previously, important,
but many other
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Essay about Human Resource Management
I.INTRODUCTION
People are the key to business success. However nowadays of business this is often neglected and
people are seen to be a necessary expense. A successful business does not just rely on a person's
power instead it involves continuous effective teamwork and communication. Storey (1995) defines
that human resource management is an individual approach to employment management which seeks
to achieve competitive advantage through the strategic deployment of a highly committed and
capable workforce, using an integrated array of cultural, structural and personnel techniques.
II.THE ROLE OF HUMAN RESOURCE MANAGEMENT
Human resource management involves several of practices such as recruitment/resourcing,
administration, selection,...show more content...
It is necessary for human resource management to have a proper human resource planning. "Human
resource planning involves planning that assure a firm's needs for employees", says Madura. She
also includes that human resource planning consists of three tasks which are forecasting staffing
needs, job analysis (Madura, 2007). Recruiting and selecting the right employee is not enough. There
is a necessity to provide continuous training and development to the employees to be more
productive and efficient. With great training, it enables the employees to be more innovative,
creative, motivated and thus increase their working performance. Training can be through various
types such as on the job training, off the job training, job rotation and scholarships.
Human capital management plays an important role in the recruitment process. It is essential for
hiring, managing, training high performing employees. Human capital management is important for
hiring the right talent, orienting him/her to the organization, making a new employee feel
comfortable, training employees in order to constantly upgrade their skills, retaining employees and
making employees self sufficient and prepare them for adverse conditions.
III.APPRECIATE THE EMPLOYEES
A manager must recognize the employees with knowledge and skills and encourage them to use
their abilities. Organization and managers should recognize their successful business which this
success depends on human capital and

Essay about How To Be A Good Employee
Being a good employee is essential in today's world, especially in these tough economic times
when there are many seeking work. Consequently, it is important to keep in mind that no
employee is irreplaceable. While hearing many complain these days about his or her job, one
just needs to look around and be thankful that they have the means in which to survive and are
able to work. There are many who are not only unemployed, but also unable to perform due to
illness or a disability. Sometimes when a person is feeling in a mood to complain, they may need to
sit back, relax and take a look around in order to appreciate what they have, and learn how to be a
good employee.
Being a good employee means caring about your job and your company. In...show more content...
Staying to finish the job or at least reach a stopping point will not be that much of a delay. If it is
impossible to stay later, then you should plan your day more effectively
Do not call in sick unless you are, or take for granted that you can call in a vacation day
spontaneously. Vacations and personal time should be scheduled. When you are out, your job is
delegated to others, and having to take on unexpected responsibilities without being prepared can
affect production or productivity, as well cause stress and conflict among others.
Be that employee who, when someone asks you to do something, will feel confident that the job will
be done, and done right, without a doubt. Dependability goes a long way in the workforce, and
having the reputation of being the employee that everyone can count on is a compliment.
*Be respectful
This means to respect others as you would want them to respect you. If you ask someone for help
and they concur, do not steal the credit for their work. On the other hand, if what they helped you
with is unintentionally wrong, do not blame them or yell at them, as they were only trying to help
you out. Never cut someone else down in front of others, yell at them or point out their bad qualities.
Do not gossip, or fall in to the trap of one who does. Gossip can destroy a person and ruin their
career, and is something that is easy to fall in to.
*Use time wisely
Plan your day, have an agenda of things to

Essay about My Work Experience
My Work Experience
I went on work experience for a week in June at Natwest Bank in Bakewell. Natwest is part of a
larger organisation called the Royal Bank of Scotland Group. The Royal Bank of Scotland bought
Natwest in March 2000 for ВЈ21 billion which was the biggest take–over in British banking history.
Natwest is a national company and very well known so I felt quite privileged to work for them.
Also the Bakewell branch was of a very high standard of service from the checks they get every
month as I was shown the data of this when I went to visit them. From working in a banking
environment I learnt a lot about how banking works and what goes on behind closed doors of the
public, which was...show more content...
I worked with many different people, such as the manager, cashier, client interviewer and the
receptionist. The people I worked with were very helpful and kind to me helping me in every way
they could. The manager was especially kind to me and made me feel welcome and part of the bank
as soon as I arrived.
I think a made a helpful contribution to the bank and always did what I was asked to do without
any hesitation and no complaints. I enjoyed doing every task I was set and especially when I was
set to audit the bank's appearance over the week I was there, by filling in the "Topbox Service" in.
It made me feel as if I was helping the bank and that they trusted me to give me this responsibility. I
learnt about how a bank runs and learnt many new skills at me placement and these were:
В· How to use a photocopier
В· How to use a fax machine
В· How to cashier
В· How to use the Natwest computer system
В· What accounts could be given to people
В· How the alarms works
В· How to fill in a stationary and printed order form
В· How to key in Cash exchange forms into the Natwest computer
В· How to fill the ATM up
В· How to count and bag

Essay On Startups
Elearning For Startups: Accelerate Learning For Your Crew, Propagate Success For Your Company
More than half of all startups fail within the first few years of operation, with the primary causes
being lack of knowledge and lack of experience. If you're a small business owner or even a larger,
well–financed startup, these statistics are terrifying. You pour your heart, soul, time and most of
your money into a company that has this constant dark cloud of "likely to fail" hanging over it.
That kind of pressure is grueling and it doesn't make for a very productive work environment. What
if you could take the lack of knowledge and experience out of the equation for your business; thus,
giving it a remarkable edge. What if you could infuse your...show more content...
How do you anticipate the future and therefore, prepare for it? If you can't predict markets,
consumer trends and supply chain challenges, how can you keep a business running? When should
you scale and how fast should it happen? To scale or not to scale is a major hurdle for most startups
and one that can cost them everything if they don't get it right.
These and other soul–searching questions should give you a good idea of what you're lacking in
terms of experience and education and provide the platform for learning in the near future. These
are pivotal questions you don't want to look back on with the answer "If only I knew then what I
know now". Know it now, to avoid many of the costly mistakes startups trip over.
Organize Your Resources
The budget for most startups isn't usually very large, but your need for education is; therefore, it's
important to prioritize current spending and only allocate resources to projects that will propel the
company forward. Elearning can save you needed funds in a number of ways:
Travel: Even if your training facility is local, the expenses involved in transportation are
considerable. Facilities And Instructors: With in–house corporate elearning, you won't be burdened
by the price tags for renting space and hiring instructors. Employee productivity: While your people
are traveling to and from training and while that training is underway, you're still paying them

Essay about My Work Experience
My Work Experience
When I was told that I would be doing my work experience at Belleview nursing home, working
with old sick people I found that it was a very daunting prospect. After my first day there, that had all
changed.
I made my way to work on Monday 6th of June by the service bus at 8.30am to be at my workplace
by 9.00am. The thought of meeting new people and trying to act mature in an environment I was
not sure of scared me. I got to Belleview nursing home and suddenly felt all my worries diminish
within ten minutes of meeting my newfound work colleagues. The matron, Myra Symes, welcomed
me with a smile and made me feel part of the team immediately. I was informed of my duties and
...show more content...
One particular patient, Lizzie, who was 97 and looked very sad, and confused, due to her dementia,
thinking that she was still at home during the war and thought she was a sixteen year old girl. I
thought of how she must have felt, having the mind of a sixteen year old but the body of a ninety
seven year old. She made me feel sad for her but feeling sorry for the patients doesn't help in the
caring profession. Therefore I had to focus on the job I was there to do.
As my week progressed at the nursing home, so did my capabilities I grew more confident in the
tasks I was being asked to perform. I was beginning to feel part of the team. Getting to know my
work mates on a daily basis made me feel that any problems I would be facing with the patients
would be quickly diminished by simply asking for help on anything I wasn't sure of.
I began helping with the bathing, dressing, feeding and aiding them with their toilet needs.
Although the patients were old not all of them were ill, therefore they needed exercise and
showing them exercise videos where we all joined in. This made it a fun time for them, thus
making their day much more bearable. My days here were passing quickly in the workplace as the
patients kept me busy. They all had different and special

Essay On Customer Support
Standard of Customer Support
While you are comparing websites to buy accessories by Plantronics, be sure that you are opting
for an option which offers high quality customer support. You can check the standard of customer
support easily before you select the website. There are multiple ways to do this. For instance, you
can send a query through email and check the time span in which the response has been provided.
Other than that, check the standard of support provided. Has the email been replied in the time
frame committed? Has the query been entertained in the correct manner? Is the support team
showing a high level of commitment? These are some of the many queries that need to be present in
your mind when you are checking the level of...show more content...
For this purpose, he would send an email explaining the query that he has. If the support team is
efficient, a prompt reply to the customer would be sent which would help him in taking a quick
decision about buying the headset. On the other hand, if the response is delayed, the customer would
have to wait for making the decision. Reputed websites have efficient support teams so that the
customers can be helped in timely manner.
Communicate about the time frame required to deliver
This is one of the key steps of buying accessories which would affect your decision. If you have
finalized 3 to 4 websites, hold a proper discussion with each of them regarding the time that would
be required to deliver the headset. Some websites have lengthy time spans for delivering. You
should check your urgency level and then compare it with the delivery time needed. If you do not
have a high level of urgency, you should ignore a website that requires a long span to deliver the
headset.
As a customer, you should check the steps taken by a particular website to deliver the accessory.
Ensure that the selected website takes the necessary protective steps to deliver the product. You
should also check whether the website is charging additional sums of money to deliver the product.
Before you go finalize the website, go through the terms and conditions given online.
Filter out the best website
Once you have gone through all the websites which you have

Customer Service Essay examples
Companies are misguided nowadays by the notion that customers depend on them, when the truth of
the matter is that companies are dependent on those customers. Customer satisfaction and customer
loyalty is now essential for a business or company to survive. So what is the difference between
customer satisfaction and customer loyalty and how to companies and or business achieve this? Also
when you have difficult customers how do you achieve customer satisfaction?
It's essential that companies or businesses today listen to their customers. No company or business
today can afford to disregard the importance of customer satisfaction and loyalty. Aren't they the
same thing? No, they are absolutely not and they are enormously...show more content...
Customer loyalty is much harder to obtain that customer service satisfaction. The most important
first step is to satisfy the customer by meeting their expectations. Customers only give a company
one chance and if they aren't satisfied they will not do business with that company again, as well
as tell others of their experience. The next step would be to exceed the customer's expectations. If a
business goes above and beyond to assist the customer they begin to build loyalty. The next step is
to truly surprise the customer. In order to dominate the marketplace the company must find a way to
make them selves stand out with their product or service, accompanied with phenomenal customer
service. Once this has been done customer satisfaction and loyalty will be gained. "Acquiring a new
customer can cost four or five times more than keeping a current customer" (Bestmark, 2013). So it's
essential to keep the current customer's happy and coming back for more.
Some of the ways that businesses can build loyalty would be by offering loyalty programs,
Interacting with customers, surveys, creating institutional ties, and personalized marketing. Another
way to build loyalty is to treat your employees so well that they treat your customers well. If you
have happy employees they will treat your customers happy. "The link between satisfaction and
loyalty however is not proportional" (Kotler, Keller, 2009, p71), so businesses must

An Essay On Business Trip
Business Trip Definition Business trip is a trip for work or business purposes or a journey made
somewhere and back again for business purposes in one's working capacity. Benefit of Traveling
For Business 1. Finding a new destination In the business world you definitely have a goal to find
new places and interaction with new people then you will find new goals to make your company
better. 2. Experiencing New Places Business travel spends most of our time on business. But, on a
business trip, we can enjoy a leisurely journey, and can enjoy food and sights during business trips.
Instead of a boring business trip, you get a chance to immerse yourself in the culture of the place
you visit. 3. Meet New People When traveling on business, we...show more content...
Make it Fun Even if you aren't headed to a beachside city ormajor metropolis , work trips don't have
to be total snooze–fests. Every destination, no matter how small, has something to keep you and your
co–workers entertained. 5. Keep Smiling Ask any experienced traveler for tips, and they'll
probably mention the benefits of having a positive attitude. Flight cancelled? Accidentally reserve
a Smart Car instead of a rental van? Instead of having a meltdown, try to calmly look for ways to
solve the problem . Anticipate that there might be a few delays or uncomfortable moments during
your journey, and resolve not to let them get to you. Attitudes are infectious, and a good one or a
bad one can set the tone for everyone on your trip. Plus, not only will your positive attitude impress
your co–workers, it'll increase your chances of getting an upgrade. Thing You Must Carry On Your
Business Trip 1. Business Card Business cards are very important when we meet with other people
on a business flight. Prepare enough business cards so we do not run out of business cards when
conducting business

Essay about Organizational Theory
1) ORGANISATIONAL THEORY
Organisational theory is designed to understand the nature of the organisations. By which
organizations can evaluate its overall business by putting the right structure and operate in different
ways. Organisational theory also helps us understand how processes such as change and decision
making can be managed. It deals with different structures and cultures such as large organizations
have different structures and cultures than small ones, and the manufacturing organisations operate
in a different way than those in the service sector.
(Burton & Obel, pp. 11 to 12)
2) ORGANISATIONAL DESIGN
Organization Design is a formal, guided process for integrating the people, information and
technology of an...show more content...
Members of an organisation soon come to sense the particular culture of an organisation. Culture is
one of those terms that's difficult to express distinctly, but everyone knows it when they sense it. For
example, the culture of a large, for–profit corporation is quite different than that of a hospital which
is quite different that that of a university. You can tell the culture of an organisation by looking at the
arrangement of furniture, what they brag about, what members wear, etc. –– similar to what you can
use to get a feeling about someone's personality.
(Burton & Obel, p. 104)
5) ORGANISATIONAL CHANGE
Typically, the concept of organisational change is in regard to organisation change, as opposed to
smaller changes such as adding a new person, modifying a program, etc. Examples of
organisation–wide change might include a change in mission, restructuring operations (e.g.,
restructuring to self–managed teams, layoffs, etc.), new technologies, mergers, major collaborations,
"rightsising", new programs such as Total Quality Management, re–engineering, etc. Some experts
refer to organisational transformation. Often this term designates a fundamental and radical
reorientation in the way the organisation operates.
(Burton & Obel, p. 13)
6) RELATIONSHIPS AMONG THEM
In today's business environment, without having proper design, structure and culture a business
cannot survive and also it should have the capability in changing its business environment affected

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