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Alternative and Social Media


                         John Gross
                    Account Director
                               HMH
                          @johngee
Paid



              Earned



              Owned
Traditional
 Approach
Paid media
Earned
Owned
Evolution
               Paid



              Earned



              Owned
Traditional
 Approach
Paid Media
Owned – Old Spice
• 3-days, over 180 video responses
• Custom messaging to key influencers
  – Huffington Post, Apollo Ohno, Alyssa Milano,
    Gizmodo, Ellen Degeneres, Starbucks, even the
    Chicago Blackhawks
  – Even facilitated an engagement
Earned – Old Spice
• Day 1 – Nearly 6 million views (more than Obama’s
  victory speech)
• Day 2 – had 8 of the 11 most popular videos online
• After first week, over 40 million views
• Old Spice channel became all time most viewed
  channel
Results – Old Spice
•   Facebook fan interaction – up 800%
•   Website traffic – up 300%
•   In the last 3 months sales – up 55%
•   In the last month sales – up 107%
•   Old Spice is now the #1 body wash brand for
    men
Earned - Evolution
• PR campaign
• Possibly integrated with other
  communications, but generally separate
• Focused list of media contacts nurtured over
  time
• Primarily out-bound
Earned - Evolution
• Critical component of overall communication
  strategy. So it must:
  – Enhance the brand experience
  – Be appropriate messaging for the medium and
    what your audience will give you credit for
• Remember:
  – Far greater number of influencers
  – Most important, now a 2-way conversation
Earned - Evolution
• Objectives can range from
  – Pushing company messaging
  – Customer service
     • company based
     • consumer-directed (forums)
  – Consumer research
  – R&D
Operational Challenges
•   Incorporating into existing structures
•   Dedicating full-time resources
•   Overall value of efforts still unclear
•   Requires measure of risk tolerance
Australia Tourism Board
• Create interest in Great Barrier Reef
• Global campaign on classified budget



So how ….
Australia Tourism Board
Australia Tourism Board
• 1.4 million applicants
• www.islandreefjob.com - 4 million hits/hr on
  the first day of the campaign
• More hits in the UK than Google
• 35,000 video applicants from over 200
  countries
• Media coverage valued at over $80 million
Groupon
Groupon
• Launched in ‘08, struggled to sell soccer tix in
  Chicago
• Kept working on their owned media, their
  product, refining and honing
• Focused on building their database
• First 10-12 months, grew exclusively through
  WOM (earned)
• Only recently expanded to paid media
Groupon
• First national deal, with Gap, this August
  – $11 million in sales in one day
• Valued at over $1 billion
• Recently expanded into Japan and Russia
• Still expends extensive resources in owned
  and earned media
Mobile
• SMS


• Mobile ads




• 2D codes
Resources/Reading
http://www.slideshare.net/ignitiongroup/agency-25-selection-of-key-slides

www.mashable.com

www.techcrunch.com

http://www.smartbrief.com/aaaa/

Critical Read
http://www.fastcompany.com/magazine/151/mayhem-on-madison-avenue.html

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