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Conflict at work Dr. Joe O’Mahoney 07906133649
Learning Objectives ,[object Object],[object Object],[object Object],07906133649
The Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
1. Case-study 07906133649
Gate Gourmet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
The Walk-out ,[object Object],[object Object],[object Object],[object Object]
Secondary Picketing ,[object Object],[object Object],[object Object],[object Object],07906133649
The Outcome ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Questions ,[object Object],[object Object],[object Object],07906133649
2. Theories of Conflict 07906133649
Types of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Unitarism ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Pluralism ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Radical ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
3. Is conflict bad for organisations? 07906133649
The utility of conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Is conflict bad for profit? Level of Intergroup Conflict Probable Impact on Organization Organization Characterized By Level of Organizational Performance Low or none Slow adaptation to environment Few changes  Little stimulation of ideas Apathy Stagnation Low Dysfunctional Situation  I Situation  II Optimal Functional Positive movement toward goals Innovation and change Search for problem solutions Creativity and quick adaptation to environmental changes High Disruption  Interference with activities Coordination difficulties Chaos Low Dysfunctional High Situation  III Mary-Jo Hatch (2000) Organization Theory (Interactionist Theory)
4. Is Conflict Inevitable? 07906133649
The Wider Corporate Agenda ,[object Object],Digby Jones – Director General of the CBI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Controlling Conflict  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],07906133649
Thank you 07906133649
History of trade unions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Eisenhowever, 1961 ,[object Object],[object Object],[object Object]

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Presentation Conflict

  • 1. Conflict at work Dr. Joe O’Mahoney 07906133649
  • 2.
  • 3.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. 2. Theories of Conflict 07906133649
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. 3. Is conflict bad for organisations? 07906133649
  • 16.
  • 17. Is conflict bad for profit? Level of Intergroup Conflict Probable Impact on Organization Organization Characterized By Level of Organizational Performance Low or none Slow adaptation to environment Few changes Little stimulation of ideas Apathy Stagnation Low Dysfunctional Situation I Situation II Optimal Functional Positive movement toward goals Innovation and change Search for problem solutions Creativity and quick adaptation to environmental changes High Disruption Interference with activities Coordination difficulties Chaos Low Dysfunctional High Situation III Mary-Jo Hatch (2000) Organization Theory (Interactionist Theory)
  • 18. 4. Is Conflict Inevitable? 07906133649
  • 19.
  • 20.
  • 22.
  • 23.