1. JENNIFER K. BANKS
10151 Donerail Way #205 (919) 995-9719
Raleigh, NC 27617 jhardygraham@yahoo.com
SUMMARY OF QUALIFICATIONS
Experienced in areas of Sales & Use and Income Tax, to include compliance and audit. Excellent analytical
experience developed through managing accounts receivables, tax account reconciliations, budget analysis,
and audit research. Strong interpersonal skills and negotiating skills developed by working with diverse
groups ranging from external and internal customers. Solutions oriented with an eye towards bottom line
results.
WORK EXPERIENCE
SENSUS USA INC, Raleigh, NC
Fixed Asset and Sales and Use Tax Accountant October 2011-Present
Ensure that efforts to address its tax responsibilities associated with its sales and purchases comply with the
state and local jurisdictions and the prime for fixed asset tracking and accounting.
Prime for tracking, capitalizing and depreciation of Fixed Assets
Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and
transmit tax liability information to outsourced service provider and assist as required for
questions, notices and audits.
Identify opportunities to maximize tax refunds and to minimize tax payments
Prime for gathering fixed asset data and processing Property Tax Returns
Process Month End Close Journal Entries for Sales Tax, Capitalization and Depreciation
Document internal information request and associated responses
TIME WARNER CABLE, Charlotte, NC
Sr. Transaction Tax Accountant – Audit 2010-2011
Ensure that efforts to address its federal and multi-state and local transactional fee and tax responsibilities
associated with its sales and purchases comply with the state and local jurisdictions and the field work
associated with sales and use tax audits to which I assist are conducted accurately, timely and favorably to
Time Warner Cable.
Conduct quarterly audit of customer invoices to validate rate and federal fees are in compliance
with FCC and States
Identify opportunities to maximize tax refunds and to minimize tax payments
Work with auditors to document audit plan, sampling method, and to understand information
request and availability of information.
Document information request and associated responses.
Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders,
exemption certificates, contracts etc. and compile/organize/maintain supporting documentation.
Engage customers to review and prove use tax payments, provide exemption certificates, or to
provide other information to minimize audit liability.
http://www.linkedin.com/in/jenniferbanks05
2. JENNIFER K. BANKS
10151 Donerail Way #205 (919) 995-9719
Raleigh, NC 27617 jhardygraham@yahoo.com
NORTEL NETWORKS INC., Raleigh, NC
Sr. Tax Analyst – Audit 2007-2010
Ensure that the field work associated with sales and use tax audits to which I am assigned are conducted
accurately, timely and favorably to Nortel.
Identify opportunities to maximize tax refunds and to minimize tax payments
Work with auditors to document audit plan, sampling method, and to understand information
request and availability of information.
Document information request and associated responses.
Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders,
exemption certificates, contracts etc. and compile/organize/maintain supporting documentation.
Engage customers to review and prove use tax payments, provide exemption certificates, or to
provide other information to minimize audit liability.
Sr. Tax Analyst – Sales & Use Tax 2005-2007
Prime for sales and use tax compliance, tax system process changes, liaison between control and tax team
in reconciling tax accounts.
Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and
transmit to outsourced service provider and assist as required for questions, notices and audits.
Review reports provided by outsourced service provider prior to and after return filing to ensure
completeness, accuracy and timeliness.
Coordinate w/Control to resolve tax discrepancies among billing systems & G/L; coordinate to
prepare required JE for ME close process.
Obtain/Maintain Sales and Use Tax exemption certificates.
Assist with billing inquires related to sales tax and assist in resolving disputes.
Maintain tax decision maker for product and customer sales/use tax exemptions and exceptions.
System administrator for STARS, Sabrix and BRIO tax tools.
Research and coordinate response to vendor requests for exemption certificates or audit assistance.
Tax Analyst – SALT 2003-2005
Prepare State Income/Franchise Tax returns.
Track state refunds/payments for biweekly cash flow forecast and monthly reconciliations.
Respond to notices and assist in additional projects.
Finance A/R – Accounts Receivable Specialist 1999-2003
Managed customer accounts payment status and aging data.
http://www.linkedin.com/in/jenniferbanks05
3. JENNIFER K. BANKS
10151 Donerail Way #205 (919) 995-9719
Raleigh, NC 27617 jhardygraham@yahoo.com
Analyzed monthly cash forecast, account aging trend and claim statistics.
Initiated contact with customer to facilitate account payment or claim notification.
Responsible for the timely resolution of customer issues and complaints.
Maintained and display high level of customer services.
IOC Sales Operations – Regional Sales Analyst 1998-1999
Produced weekly forecasting reports for IOC region.
Forecasted monthly revenue targets and margins.
Liaison between Marketing and Finance group.
Coordinated annual sales support conference.
Prepared customer presentation packages.
EDUCATION AND TRAINING
BS in Finance, North Carolina Agricultural and Technical State University, Greensboro, NC
System Skills - In Source, Oracle, SAP, Vertex, SABRIX, RIA Research Tool, Microsoft Office
(PowerPoint, Word, Excel, Access, and Outlook), Quicken, Nortel specific systems (Planitax, BRIO,
STARS, Sabrix)
http://www.linkedin.com/in/jenniferbanks05