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JENNIFER K. BANKS
10151 Donerail Way #205                                                    (919) 995-9719
Raleigh, NC 27617                                                          jhardygraham@yahoo.com


                                  SUMMARY OF QUALIFICATIONS
Experienced in areas of Sales & Use and Income Tax, to include compliance and audit. Excellent analytical
experience developed through managing accounts receivables, tax account reconciliations, budget analysis,
and audit research. Strong interpersonal skills and negotiating skills developed by working with diverse
groups ranging from external and internal customers. Solutions oriented with an eye towards bottom line
results.

                                           WORK EXPERIENCE


SENSUS USA INC, Raleigh, NC
Fixed Asset and Sales and Use Tax Accountant                                          October 2011-Present
Ensure that efforts to address its tax responsibilities associated with its sales and purchases comply with the
state and local jurisdictions and the prime for fixed asset tracking and accounting.

        Prime for tracking, capitalizing and depreciation of Fixed Assets

        Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and
        transmit tax liability information to outsourced service provider and assist as required for
        questions, notices and audits.

        Identify opportunities to maximize tax refunds and to minimize tax payments

        Prime for gathering fixed asset data and processing Property Tax Returns

        Process Month End Close Journal Entries for Sales Tax, Capitalization and Depreciation

        Document internal information request and associated responses


TIME WARNER CABLE, Charlotte, NC
Sr. Transaction Tax Accountant – Audit                                                         2010-2011
Ensure that efforts to address its federal and multi-state and local transactional fee and tax responsibilities
associated with its sales and purchases comply with the state and local jurisdictions and the field work
associated with sales and use tax audits to which I assist are conducted accurately, timely and favorably to
Time Warner Cable.

        Conduct quarterly audit of customer invoices to validate rate and federal fees are in compliance
        with FCC and States

        Identify opportunities to maximize tax refunds and to minimize tax payments

        Work with auditors to document audit plan, sampling method, and to understand information
        request and availability of information.

        Document information request and associated responses.

        Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders,
        exemption certificates, contracts etc. and compile/organize/maintain supporting documentation.

        Engage customers to review and prove use tax payments, provide exemption certificates, or to
        provide other information to minimize audit liability.


                               http://www.linkedin.com/in/jenniferbanks05
JENNIFER K. BANKS
10151 Donerail Way #205                                                    (919) 995-9719
Raleigh, NC 27617                                                          jhardygraham@yahoo.com


NORTEL NETWORKS INC., Raleigh, NC
Sr. Tax Analyst – Audit                                                                    2007-2010
Ensure that the field work associated with sales and use tax audits to which I am assigned are conducted
accurately, timely and favorably to Nortel.

        Identify opportunities to maximize tax refunds and to minimize tax payments

        Work with auditors to document audit plan, sampling method, and to understand information
        request and availability of information.

        Document information request and associated responses.

        Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders,
        exemption certificates, contracts etc. and compile/organize/maintain supporting documentation.

        Engage customers to review and prove use tax payments, provide exemption certificates, or to
        provide other information to minimize audit liability.


Sr. Tax Analyst – Sales & Use Tax                                                        2005-2007
Prime for sales and use tax compliance, tax system process changes, liaison between control and tax team
in reconciling tax accounts.

        Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and
        transmit to outsourced service provider and assist as required for questions, notices and audits.

        Review reports provided by outsourced service provider prior to and after return filing to ensure
        completeness, accuracy and timeliness.

        Coordinate w/Control to resolve tax discrepancies among billing systems & G/L; coordinate to
        prepare required JE for ME close process.

        Obtain/Maintain Sales and Use Tax exemption certificates.

        Assist with billing inquires related to sales tax and assist in resolving disputes.

        Maintain tax decision maker for product and customer sales/use tax exemptions and exceptions.

        System administrator for STARS, Sabrix and BRIO tax tools.

      Research and coordinate response to vendor requests for exemption certificates or audit assistance.
Tax Analyst – SALT                                                                     2003-2005

        Prepare State Income/Franchise Tax returns.


        Track state refunds/payments for biweekly cash flow forecast and monthly reconciliations.

        Respond to notices and assist in additional projects.

Finance A/R – Accounts Receivable Specialist                                                  1999-2003

        Managed customer accounts payment status and aging data.
                               http://www.linkedin.com/in/jenniferbanks05
JENNIFER K. BANKS
10151 Donerail Way #205                                                 (919) 995-9719
Raleigh, NC 27617                                                       jhardygraham@yahoo.com


       Analyzed monthly cash forecast, account aging trend and claim statistics.

       Initiated contact with customer to facilitate account payment or claim notification.

       Responsible for the timely resolution of customer issues and complaints.

       Maintained and display high level of customer services.

IOC Sales Operations – Regional Sales Analyst                                             1998-1999

       Produced weekly forecasting reports for IOC region.

       Forecasted monthly revenue targets and margins.

       Liaison between Marketing and Finance group.

       Coordinated annual sales support conference.

       Prepared customer presentation packages.

                                   EDUCATION AND TRAINING
BS in Finance, North Carolina Agricultural and Technical State University, Greensboro, NC

System Skills - In Source, Oracle, SAP, Vertex, SABRIX, RIA Research Tool, Microsoft Office
(PowerPoint, Word, Excel, Access, and Outlook), Quicken, Nortel specific systems (Planitax, BRIO,
STARS, Sabrix)




                             http://www.linkedin.com/in/jenniferbanks05

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Sales and Use Tax Accountant - Jennifer Banks

  • 1. JENNIFER K. BANKS 10151 Donerail Way #205 (919) 995-9719 Raleigh, NC 27617 jhardygraham@yahoo.com SUMMARY OF QUALIFICATIONS Experienced in areas of Sales & Use and Income Tax, to include compliance and audit. Excellent analytical experience developed through managing accounts receivables, tax account reconciliations, budget analysis, and audit research. Strong interpersonal skills and negotiating skills developed by working with diverse groups ranging from external and internal customers. Solutions oriented with an eye towards bottom line results. WORK EXPERIENCE SENSUS USA INC, Raleigh, NC Fixed Asset and Sales and Use Tax Accountant October 2011-Present Ensure that efforts to address its tax responsibilities associated with its sales and purchases comply with the state and local jurisdictions and the prime for fixed asset tracking and accounting. Prime for tracking, capitalizing and depreciation of Fixed Assets Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and transmit tax liability information to outsourced service provider and assist as required for questions, notices and audits. Identify opportunities to maximize tax refunds and to minimize tax payments Prime for gathering fixed asset data and processing Property Tax Returns Process Month End Close Journal Entries for Sales Tax, Capitalization and Depreciation Document internal information request and associated responses TIME WARNER CABLE, Charlotte, NC Sr. Transaction Tax Accountant – Audit 2010-2011 Ensure that efforts to address its federal and multi-state and local transactional fee and tax responsibilities associated with its sales and purchases comply with the state and local jurisdictions and the field work associated with sales and use tax audits to which I assist are conducted accurately, timely and favorably to Time Warner Cable. Conduct quarterly audit of customer invoices to validate rate and federal fees are in compliance with FCC and States Identify opportunities to maximize tax refunds and to minimize tax payments Work with auditors to document audit plan, sampling method, and to understand information request and availability of information. Document information request and associated responses. Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders, exemption certificates, contracts etc. and compile/organize/maintain supporting documentation. Engage customers to review and prove use tax payments, provide exemption certificates, or to provide other information to minimize audit liability. http://www.linkedin.com/in/jenniferbanks05
  • 2. JENNIFER K. BANKS 10151 Donerail Way #205 (919) 995-9719 Raleigh, NC 27617 jhardygraham@yahoo.com NORTEL NETWORKS INC., Raleigh, NC Sr. Tax Analyst – Audit 2007-2010 Ensure that the field work associated with sales and use tax audits to which I am assigned are conducted accurately, timely and favorably to Nortel. Identify opportunities to maximize tax refunds and to minimize tax payments Work with auditors to document audit plan, sampling method, and to understand information request and availability of information. Document information request and associated responses. Effect efficient retrieval and analysis of transaction data, including invoices, purchase orders, exemption certificates, contracts etc. and compile/organize/maintain supporting documentation. Engage customers to review and prove use tax payments, provide exemption certificates, or to provide other information to minimize audit liability. Sr. Tax Analyst – Sales & Use Tax 2005-2007 Prime for sales and use tax compliance, tax system process changes, liaison between control and tax team in reconciling tax accounts. Accumulate and analyze all data and reports required to prepare State Sales & Use Tax Returns and transmit to outsourced service provider and assist as required for questions, notices and audits. Review reports provided by outsourced service provider prior to and after return filing to ensure completeness, accuracy and timeliness. Coordinate w/Control to resolve tax discrepancies among billing systems & G/L; coordinate to prepare required JE for ME close process. Obtain/Maintain Sales and Use Tax exemption certificates. Assist with billing inquires related to sales tax and assist in resolving disputes. Maintain tax decision maker for product and customer sales/use tax exemptions and exceptions. System administrator for STARS, Sabrix and BRIO tax tools. Research and coordinate response to vendor requests for exemption certificates or audit assistance. Tax Analyst – SALT 2003-2005 Prepare State Income/Franchise Tax returns. Track state refunds/payments for biweekly cash flow forecast and monthly reconciliations. Respond to notices and assist in additional projects. Finance A/R – Accounts Receivable Specialist 1999-2003 Managed customer accounts payment status and aging data. http://www.linkedin.com/in/jenniferbanks05
  • 3. JENNIFER K. BANKS 10151 Donerail Way #205 (919) 995-9719 Raleigh, NC 27617 jhardygraham@yahoo.com Analyzed monthly cash forecast, account aging trend and claim statistics. Initiated contact with customer to facilitate account payment or claim notification. Responsible for the timely resolution of customer issues and complaints. Maintained and display high level of customer services. IOC Sales Operations – Regional Sales Analyst 1998-1999 Produced weekly forecasting reports for IOC region. Forecasted monthly revenue targets and margins. Liaison between Marketing and Finance group. Coordinated annual sales support conference. Prepared customer presentation packages. EDUCATION AND TRAINING BS in Finance, North Carolina Agricultural and Technical State University, Greensboro, NC System Skills - In Source, Oracle, SAP, Vertex, SABRIX, RIA Research Tool, Microsoft Office (PowerPoint, Word, Excel, Access, and Outlook), Quicken, Nortel specific systems (Planitax, BRIO, STARS, Sabrix) http://www.linkedin.com/in/jenniferbanks05