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Creating Event Engagement


Jessica L. Levin, MBA, CMP


                     #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Learning Objectives

•  Understand that there is no magic formula
      for social technology 	

	

•  Learn about technology that will enhance the
      attendee experience 	

	

•  Experience the process of creating a
      strategic plan for integrating social
      technology into an event	

                         #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Keeping it Interactive



      #MPI = Twitter hashtag	

  @Jessicalevin = My Twitter name	

                 	

          WiFi = Embassy	

      Password = Successful	

                 #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
What Does Engagement Mean to You?	





               #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Engaged.                                        (ěn-gājd')  


 

 

 

 
        #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
The Terms of
  Engagement
Emotion.
        Entertainment.
Education.
           Exposure.
        #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Organizer	

                                               Attendee	





                                                            Sponsor	

 Speaker	



               #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Clients	
  




Members	
                                                     Media	
  




               Organizer	
  



Sponsors	
                                                 Compe<<on	
  




                   Speakers	
  

               #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
•    Content



                     =
•    Connections                                                Tools 	

•    Co-creation                                                 of 	

•    Communication                                           Engagement	

•    Collaboration
•    Comfort
                 #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Content

•     Blogs	

•     Video	

•     Presentations	

•     Photography	

•     Webinars	

•     Webcast/Live Streaming	

•     QR Codes	

•     Print	

	

                         #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
#MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Crea<ng	
  QR	
  Codes	
  

•    Bit.ly
•    Zxing.appspot.com
•    Qrstuff.com (bulk codes)
•    Trakqr.com (dynamic)




                        #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Uses	
  of	
  QR	
  Codes	
  

•    Business Cards
•    Name Badges
•    Trade Show Collateral/Web
•    SMS Messaging
•    Phone Calls
•    Email Lists



                                #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Accessing	
  QR	
  Codes	
  

•  i-Nigma - iPhone, Android
•  Red Laser - iPhone, Android

•  QuickMark - iPhone, Android
•  QR Droid - Android

•  ScanLife - iPhone, Android, Blackberry
•  QR Code Scanner - Blackberry

                        #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Connection/Communication

• Social Media	

• Social Location	

• Social Buying	

• Hybrid Events	




                       #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Twitter Hashtags

•  Reference tag
•  Depicted by #
•  Establish a hashtag for your
   event or organization.
•  Communicate hashtag on all
   materials.
•  “Backchannel”
•  Collect Twitter handles.
•  Handles on badges.



                      #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Engagement Tool: Twitter Display

•    TwitterFall
•    Wiffitti
•    Tweet Wall Pro
•    Visible Tweets

                                                                  Make sure you know WHY
                                                                   you’re displaying tweets!




                      #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Twitter and Speakers




               #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Twitter for Events Checklist

•    Establish a hashtag.	

•    Communicate hashtag on all materials.	

•    Collect Twitter handles and put on badges.	

•    Host, sponsor, participate in, or (at least) listen to
     relevant TweetChats.	

•    Use promotional codes.	

•    CrowdSource Ideas/Content.	

•    Aggregate content.	

•    ID leaders/Social Reporters.	

•    Answer questions/concerns.	

                          #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
#MPI	
  	
  	
  	
  	
  @jessicalevin	
  
#MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Collaboration/Communication

                                                 •  Tele/Video Conferencing	

                                                                         •  Mobile Applications	

                                                                                       •  Polling	

      Over	
  300,000	
  
      mobile	
  apps	
  in	
                                                   •  Social Gaming	

      the	
  last	
  three	
  
           years!	
  




                                 #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Mobile Apps for Events




       #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Benefits
•    Paper-­‐light	
  
•    Quick	
  Access	
  to	
  Info	
  
•    Sponsorship	
  Opportuni<es	
  
•    Social	
  Interac<on	
  
•    Q&A	
  
•    Customer	
  Service	
  
•    Concierge	
  


                           #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
PollEverywhere




                 #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
Comfort

•  Adult Learning Principles (Program Design)	

•  Room Set	

•  Power, Seating, WiFi	

                                              “Brain	
  Rule	
  #4:	
  

•  Tech Moderators 	

                                            We	
  Don’t	
  Pay	
  APen<on	
  
                                                                   to	
  Boring	
  Things”	
  –	
  
                                                                          Brain	
  Rules	
  
•  Email, Direct Mail	

                                                 John	
  Medina	
  


•  Contests	

	

                      #MPI	
  	
  	
  	
  	
  @jessicalevin	
  
The Conversation Doesn’t
               End Here

               Jessica L. Levin, MBA, CMP
              President and Chief Connector
             Seven Degrees Communications
                      @jessicalevin
            www.linkedin.com/in/jessicalevin
       jlevin@sevendegreescommunications.com
                      908-912-4418
	
  
	
  




                  #MPI	
  	
  	
  	
  	
  @jessicalevin	
  

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Creating Event Engagement

  • 1. Creating Event Engagement Jessica L. Levin, MBA, CMP #MPI          @jessicalevin  
  • 2. Learning Objectives •  Understand that there is no magic formula for social technology •  Learn about technology that will enhance the attendee experience •  Experience the process of creating a strategic plan for integrating social technology into an event #MPI          @jessicalevin  
  • 3. Keeping it Interactive #MPI = Twitter hashtag @Jessicalevin = My Twitter name WiFi = Embassy Password = Successful #MPI          @jessicalevin  
  • 4. What Does Engagement Mean to You? #MPI          @jessicalevin  
  • 5. Engaged. (ěn-gājd')           #MPI          @jessicalevin  
  • 6. The Terms of Engagement Emotion. Entertainment. Education. Exposure. #MPI          @jessicalevin  
  • 7. Organizer Attendee Sponsor Speaker #MPI          @jessicalevin  
  • 8. Clients   Members   Media   Organizer   Sponsors   Compe<<on   Speakers   #MPI          @jessicalevin  
  • 9. •  Content = •  Connections Tools •  Co-creation of •  Communication Engagement •  Collaboration •  Comfort #MPI          @jessicalevin  
  • 10. Content •  Blogs •  Video •  Presentations •  Photography •  Webinars •  Webcast/Live Streaming •  QR Codes •  Print #MPI          @jessicalevin  
  • 11. #MPI          @jessicalevin  
  • 12. Crea<ng  QR  Codes   •  Bit.ly •  Zxing.appspot.com •  Qrstuff.com (bulk codes) •  Trakqr.com (dynamic) #MPI          @jessicalevin  
  • 13. Uses  of  QR  Codes   •  Business Cards •  Name Badges •  Trade Show Collateral/Web •  SMS Messaging •  Phone Calls •  Email Lists #MPI          @jessicalevin  
  • 14. Accessing  QR  Codes   •  i-Nigma - iPhone, Android •  Red Laser - iPhone, Android •  QuickMark - iPhone, Android •  QR Droid - Android •  ScanLife - iPhone, Android, Blackberry •  QR Code Scanner - Blackberry #MPI          @jessicalevin  
  • 15. Connection/Communication • Social Media • Social Location • Social Buying • Hybrid Events #MPI          @jessicalevin  
  • 16. Twitter Hashtags •  Reference tag •  Depicted by # •  Establish a hashtag for your event or organization. •  Communicate hashtag on all materials. •  “Backchannel” •  Collect Twitter handles. •  Handles on badges. #MPI          @jessicalevin  
  • 17. Engagement Tool: Twitter Display •  TwitterFall •  Wiffitti •  Tweet Wall Pro •  Visible Tweets Make sure you know WHY you’re displaying tweets! #MPI          @jessicalevin  
  • 18. Twitter and Speakers #MPI          @jessicalevin  
  • 19. Twitter for Events Checklist •  Establish a hashtag. •  Communicate hashtag on all materials. •  Collect Twitter handles and put on badges. •  Host, sponsor, participate in, or (at least) listen to relevant TweetChats. •  Use promotional codes. •  CrowdSource Ideas/Content. •  Aggregate content. •  ID leaders/Social Reporters. •  Answer questions/concerns. #MPI          @jessicalevin  
  • 20. #MPI          @jessicalevin  
  • 21. #MPI          @jessicalevin  
  • 22. Collaboration/Communication •  Tele/Video Conferencing •  Mobile Applications •  Polling Over  300,000   mobile  apps  in   •  Social Gaming the  last  three   years!   #MPI          @jessicalevin  
  • 23. Mobile Apps for Events #MPI          @jessicalevin  
  • 24. Benefits •  Paper-­‐light   •  Quick  Access  to  Info   •  Sponsorship  Opportuni<es   •  Social  Interac<on   •  Q&A   •  Customer  Service   •  Concierge   #MPI          @jessicalevin  
  • 25. PollEverywhere #MPI          @jessicalevin  
  • 26. Comfort •  Adult Learning Principles (Program Design) •  Room Set •  Power, Seating, WiFi “Brain  Rule  #4:   •  Tech Moderators We  Don’t  Pay  APen<on   to  Boring  Things”  –   Brain  Rules   •  Email, Direct Mail John  Medina   •  Contests #MPI          @jessicalevin  
  • 27. The Conversation Doesn’t End Here Jessica L. Levin, MBA, CMP President and Chief Connector Seven Degrees Communications @jessicalevin www.linkedin.com/in/jessicalevin jlevin@sevendegreescommunications.com 908-912-4418     #MPI          @jessicalevin