You Decide Case Study The Vancouver Symphony Orchestra Scenario Scenario/Summary Faced with declining attendance (subscription and single ticket), a large deficit and a sluggish economy, you along with three executives of the Vancouver Symphony Orchestra (VSO) ponder the results of an audience survey. Background information and survey questionnaire can be found at the end of Chapter 18 CASE III-I The Vancouver Symphony Orchestra (Pages 464-470). Your Role/Assignment You are in charge of preparing a memo for the Board of Directors analyzing how to best build ticket sales for the remaining 4 months of the season. You Decide Back to Top You Decide Scenario Your Role Key Players Assignment Scenario Faced with declining attendance (subscription and single ticket), a large deficit and a "sluggish" economy, you along with three executives of the Vancouver Symphony Orchestra (VSO) ponder the results of an audience survey. Background information and Survey questionnaire can be found at the end of Chapter 18 CASE III-I The Vancouver Symphony Orchestra. Additional survey information is in Document Sharing and under the assignment link. Your Role You are in charge of preparing a memo for the Board of Directors analyzing how to best build ticket sales for the remaining four months of the season. Key Players Ed Oscapella Board Chair Jane Corbett Marketing Chair E. Douglas Hughes Co-Chair Assignment Given the scenario, your role and the information provided by the key players involved, it is time for you to make a decision.  If you are finished reviewing this scenario, close this window and return to this week's You Decide item, in your course window, to complete the activity for this scenario.  You can return and review this scenario again at any time. Activity Activity Back to Top Write a three- to five-page Report to the Board of Directors addressing the following questions. · What management questions are you hoping to resolve and how did the data help? · What decisions did you make? · What are the strengths and weaknesses of this market research project? · What trade-offs have been made? · Explain any sampling bias? · What issues would you address in future surveys and studies? Your Role You are in charge of preparing a memo for the Board of Directors analyzing how to best build ticket sales for the remaining four months of the season. Key Players Ed Oscapella Board Chair We've got to do something, and do it fast, to get out of this difficult situation. Time is running out for the season. I think we should really stress to the board our most important recommendation based on the results as given. I just don't know what it is. Jane Corbett Marketing Chair From my point of view, I've got to find out who wants what: Do subscribers want something different than nonsubscribers? If so, what is it? We've got all this information that needs analyzing and I'm hoping it will be useful in marketing the rest of the season. Whatever we decide it mus.

1. You Decide Case Study
The Vancouver Symphony Orchestra
Scenario
Scenario/Summary
Faced with declining attendance (subscription and single
ticket), a large deficit and a sluggish economy, you along with
three executives of the Vancouver Symphony Orchestra (VSO)
ponder the results of an audience survey.
Background information and survey questionnaire can be found
at the end of Chapter 18 CASE III-I The Vancouver Symphony
Orchestra (Pages 464-470).
Your Role/Assignment
You are in charge of preparing a memo for the Board of
Directors analyzing how to best build ticket sales for the
remaining 4 months of the season.
You Decide
Back to Top
You Decide
Scenario
Your Role
Key Players
Assignment
Scenario
Faced with declining attendance (subscription and single
ticket), a large deficit and a "sluggish" economy, you along
with three executives of the Vancouver Symphony Orchestra
(VSO) ponder the results of an audience survey. Background
information and Survey questionnaire can be found at the end of
Chapter 18 CASE III-I The Vancouver Symphony Orchestra.
Additional survey information is in Document Sharing and
under the assignment link.
Your Role

2. You are in charge of preparing a memo for the Board of
Directors analyzing how to best build ticket sales for the
remaining four months of the season.
Key Players
Ed Oscapella
Board Chair
Jane Corbett
Marketing Chair
E. Douglas Hughes
Co-Chair
Assignment
Given the scenario, your role and the information provided by
the key players involved, it is time for you to make a decision.
If you are finished reviewing this scenario, close this window
and return to this week's You Decide item, in your course
window, to complete the activity for this scenario.
You can return and review this scenario again at any time.
Activity
Activity
Back to Top
Write a three- to five-page Report to the Board of Directors
addressing the following questions.
· What management questions are you hoping to resolve and
how did the data help?
· What decisions did you make?
· What are the strengths and weaknesses of this market research
project?
· What trade-offs have been made?
· Explain any sampling bias?
· What issues would you address in future surveys and studies?

3. Your Role
You are in charge of preparing a memo for the Board of
Directors analyzing how to best build ticket sales for the
remaining four months of the season.
Key Players
Ed Oscapella
Board Chair
We've got to do something, and do it fast, to get out of this
difficult situation. Time is running out for the season. I think
we should really stress to the board our most important
recommendation based on the results as given. I just don't know
what it is.
Jane Corbett
Marketing Chair
From my point of view, I've got to find out who wants what: Do
subscribers want something different than nonsubscribers? If so,
what is it? We've got all this information that needs analyzing
and I'm hoping it will be useful in marketing the rest of the
season. Whatever we decide it must specific and actionable.
E. Douglas Hughes
Co-Chair
I've got to decide on an appropriate theme or themes to
communicate to the segments we go after. We've got to give the
printers sufficient lead time to get our brochures out, so I need
to know what to focus on in the promotion.
Assignment : ignment
Given the scenario, your role and the information provided by
the key players involved, it is time for you to make a decision.
If you are finished reviewing this scenario, close this window
and return to this week's You Decide item, in your course
window, to complete the activity for this scenario.

4. You can return and review this scenario again at any time.
Category
Points
%
Description
APA Formatting/Grammar
25
25
Proper usage of APA formatting and free of grammatical errors
Concepts from Text
50
50
Adequate inclusion of key concepts from the text
Application
25
25
Answers all of the previously mentioned questions adequately.
Total
100
100
A quality paper will meet or exceed all of the above
requirements.
Probation and Parole7
Running head: Probation and Parole

5. Probation and Parole
Kevin Brown
Allied American University
Author Note
This paper was prepared for Probation and Parole, Module
7 Check Your Understanding taught by Camile Armstead.
Directions: Respond to the following questions using complete
sentences. Your answer should be at least 1 paragraph in length,
which must be composed of three to five sentences.
How do risks/needs classification schemes serve as caseload
management tools?
The risks/needs classification schemes are essential caseload
management tools. The caseload manager will use these
schemes in order to determine the best method for allocating
resources to different offenders/cases. The schemes will help
the caseload manager in determining which offender requires
more resources based on his greater needs and greater risk
potential. The utilization of these schemes in the management
of cases is critical in reducing offender recidivism and
guaranteeing public safety.
How do the problems of parolees differ from those of
probationers?
Parole and probation are alternative methods to incarceration.
Parolees and probationers suffer similar numerous problems

6. when trying to adjust to life after punishment. However, there
are also major differences in some of the problems that people
in these two categories face. For instance, it is easier for
probationers than it is for parolees to get a job. Employers will
often shun a potential employee who has been to jail despite the
fact that he might be on parole. Furthermore, housing facilities
are easier to access for probationers than for parolees.
In P/P, how does assigning offenders on the basis of workload
differ from assigning offenders on the basis of caseload?
Assigning offenders on the basis of workload differs from
assigning them based on caseload because workload assignment
will be dependent on the amount of time that each case will
require. On the other hand, caseload assignment will be
dependent on the number of offenders assigned to an officer
during a specific period.
What are the advantages of incorporating geographic
considerations in assigning cases to probation/parole caseloads?
Geographic considerations are important when assigning cases
to caseloads because they will factor in the specific missions of
the agencies, offender populations in a jurisdiction as well as
the size of the jurisdiction. In addition, having a geographical
cluster makes it easier for the P/P agencies to check up on the
probationers and parolees. A geographical cluster will also
provide the agency with a better understanding of the
environment that the offender lives in. This understanding will
prove useful when gauging the offender’s risk of violation or
recidivism. Additionally, accommodating geographical
consideration will also save the agency time while saving the
government money.
What are the advantages and disadvantages of specialized
caseloads in probation/parole?

7. Specialized caseloads ensure that juvenile sex offenders are not
sent to other generalized caseloads because their offences are
very sensitive. They might not be treated with the same care in
general caseloads than they would experience in specialized
caseloads. Specialized caseloads also ensure that there is
consistency in the supervision and management of juvenile sex
offenders in the system. The caseloads also ensure that there is
an established protocol that agencies follow when working with
the juvenile offenders. Major disadvantages of specialized
caseloads include that they are impractical in rural settings and
that they can be a major source of stress on financial resources
in times of scarcity. What are the items usually emphasized in
the initial interview with a probationer/parolee?
Past behavior is often emphasized in the initial interview, as it
can be an indicator to how often the offender engages in
criminal endeavors. In addition, the interviewer will also focus
on the offender’s family and developmental history, his mental
health, familial and marital relationships, drug and alcohol
abuse, as well as finances.
Explain how the relationship between employment and
recidivism need not be causal.
The relationship between employment and recidivism is often
very complicated. Obviously, holding down a job can
significantly reduce the chances of recidivism for an individual.
However, simply giving an individual a job does not
automatically guarantee that the individual will no longer
engage in criminal activities. The reason behind this is the fact
that the offenders have different needs. There is no employment
model that can fit all criminal offenders. Some people might go
back to crime because they lack an income while others will do
it because they possess anti-social thinking.
Why do definitions of unemployment present difficulties?

8. The lack of a clear definition of unemployment is problematic
in that it becomes difficult to classify individuals with different
levels of work. There is no way to quantify what level of work
or idle state can be described as unemployment and which one
cannot.
What is the purpose of a mock job fair?
A mock job fair provides the offenders who are about to get out
of jail the opportunity to see how actual job interviews are
conducted. The offenders get to understand the intricacies of
interviews and prepare them for future job interviews.
How does a preliminary probation violation hearing differ from
a revocation hearing?
A revocation hearing occurs when a probation officer discovers
and reports a probation violation. If it is discovered that indeed
probation was violated, then the judge will revoke the
probationer’s probation. A preliminary probation violation
hearing occurs within seven days of a probationer’s arrest. The
hearing is held to determine if there is probable cause to believe
that the probationer violated certain conditions of probation.
What did the Supreme Court determine in the case of Gagnon v.
Scarpelli?
In the case of Gagnon v. Scarpelli, the Supreme Court
determined that Scarpelli should be released because he was not
given a preliminary revocation hearing before the revocation of
his probation sentence. The Court determined that a
probationer’s sentence could only be revoked after the
conduction of a preliminary revocation hearing and a final
revocation hearing.
What led probation agencies to use violation of supervision
management strategies?
Probation agencies began using the violation of supervision

9. management strategies to deter the incarceration of clients who
are in violation of conditions of supervision. The adoption of
these strategies was largely due to the realization that violations
of both parole and probation contribute significantly to prison
overcrowding.
13. Why do probationers and parolees have a diminished
expectation of privacy?
The offenders have a diminished expectation of privacy than
ordinary citizens because they are deemed deviants to the order
of society. Thus, they and their residence can be subject to
arbitrary searches without the officer needing a search warrant.
14. What is meant by a liberty interest?
Liberty interest can be defined as a concept that
necessitates due process procedures if there is potential of
freedom infringement arising from government action.
15. What are the differences between probation violation
procedures and parole violation procedures?
With probation violation procedures, a violation of
probation will result in a hearing on whether the probation
should be revoked or not. The offender does not have the right
to a jury trial or a speedy trial. In addition, the standard of
proof is lower in a probation hearing than in a criminal trial. A
judge will listen to probation violation hearings.
Parole violation procedures require that the parolee be
given a probable cause hearing within 10 days of arrest as well
as a hearing within 30 days. The parole violation hearing is
referred to as a Morrissey hearing. A parole board will listen to
the parole hearing procedures.
16. What has the Supreme Court decided with respect to the

10. rights of a parolee accused of violating parole?
The Supreme Court decided that a parolee has the right to
due process of the law before he can be taken to jail for
violating his parole. The rights under the due process include
the right to defend him in front of the parole board to convince
the members that he did not commit the violation or that the
violation was not so egregious as to warrant his return to prison.
He also has the right to a hearing and the right to hear any
evidence presented against him.
17. What are the pros and cons of restitution and charging
offenders fees in probation or parole?
An advantage of restitution and charging the offenders is
that the State reclaims part of the money it spent in
incarcerating and rehabilitating the offenders. In other words,
the State is able to recover some of the resources it utilized in
keeping the offenders safe, monitoring them, and giving them
food and a bed (in the case of parolees). Restitution can also
help the aggrieved parties recover some of the losses incurred
because of the destructive nature of the actions of the
probationers and parolees.
One major disadvantage with restitution and charging
offenders’ fees is the fact that most of them will not be able to
afford the fees. Jobs are hard to come by when one has a record
and the additional fees might make life unbearable for most of
them. Many will become recidivists due to either the stress or
the lack of income to pay the fees or both. The fees are simply a
way of increasing the number of debtors in the country. In
addition, many states do not allow the offenders to vote until
they have finished paying off these costs. This means that
majority of these offenders will not get an opportunity to vote
in the foreseeable future. They will not feel like a part of the
society thereby increasing the chances of recidivist activities.

11. 18. What is the philosophy behind restorative justice?
The premise behind restorative justice is that the needs/
requirements of the offenders should also be considered
alongside the needs/requirements of the victims.
19. How is restorative justice accomplished?
Restorative justice is accomplished by encouraging the
victims to take an active role in the healing process while also
encouraging the offenders to take responsibility for what they
have done by attempting to repair any harm caused by their
actions. They can do this through community service, returning
stolen property, and making an apology.
20. What are the characteristics of "broken windows" P/P
supervision?
The broken windows stipulate that the sight of abandoned
run-down cars and graffiti filled walls can lead people to be
despondent and they resort to crime due to the disorderliness. In
the same way, if offenders are left to their own means and are
not made to feel a part of the community, they may resort back
into crime. Thus, the ‘broken windows’ P/P supervision helps
bring the community into the matters of supervision. This is
carried out by giving the offenders the opportunity to work
within the community to ensure that they can be accepted back
into the society faster. This is better than castigating them and
making them feel like they do not belong.