Welcome to Prisma!
This is the new and improved gateway for job submission to the Education Center Print Shop.
After adding the printer “Prisma” to your workstation,(instructions for manually adding a printer can be
found in the Knowledge Base of the KACE work order system (ServiceDesk.gpisd.org)) all you have
to do to send a job to the Education Center Print Shop is simply choose the Prisma printer when you
Do not choose any special options on this page – simply click OK and the Prisma Work Order system
will start IE and automatically connect you to the work order system.
The first time you submit a ticket you will see the following screen:
Fill out the profile screen.
Enter in either your grade level or subject or area of the building
ONLY enter your campus – this is the building where your job will be delivered
Do NOT leave this blank and please use your campus extension/phone number
Enter in your GPISD email
Place a check in the “Notify me by email when the order is ready”
When completed your page should look something like this:
Click OK (You only have to enter your profile the first time you submit a job. After that, the system will
remember your profile and automatically take you to the job ticket screen)
A job ticket will appear – complete all the sections with the specifics of your jobs requirements:
The system will submit your job and show you a screen where you can track the status of your order:
If you want to check on your order status, simply open IE and go to the following site:
It’s that simple.
To check the status of your orders bookmark the Print Shop site or go to: