The document provides a hypothetical job interview scenario for an operations manager position. It suggests asking questions related to people management, such as how the candidate would set goals for employees and provide feedback. Appropriate answers would involve setting SMART goals, holding regular team meetings and reviews, and encouraging open communication. These types of questions and answers are appropriate because the operations manager role requires guiding employees and ensuring smooth operations through interaction and relationship building.

1. Using an example hypothetical job, suggest some potential types of interview questions you
might ask in the context of interviewing someone for this job. Moreover, please also provide
specific examples of the types of questions you propose asking. Additionally, why would you
ask these types of questions and what would be considered appropriate or inappropriate answers
to the example questions you proposed? Lastly, why would specific answers be appropriate or
inappropriate? (class is human resource management)
Solution
Job : Operations Manager
I will ask questions related to people management as the role involves work handling the same
I will ask following questions:
Appropriate answers:
I will ensure that I set SMART (Simple, Measurable, Accurate, Realistic and Time bound) goal
for the employees. I will carry out regular discussion and team meeting so as to support them. I
will take the team out dinner or lunch on accomplishment of goal. Also, the individual
performance appraisal will be directly linked to work which will help to drive efficiency
I will have quarterly review with team members as it is very crucial to give feedback at the right
time. It will also them to nourish and improve over time. I will encourage open communication
and will seek feedback from subordinates to improve the process and make it productive.
These types of questions are important as Operations Manager responsibility is to ensure the
overall work is carried out smoothly. It involves lot of interaction with people on the shop floor
and area managers to guide them on day to day operation.
The specific answers are appropriate as it encourages high level of commitment and
involvement. Also, having open communication is very important to build relationship. In case,
manager doesn't have frequent performance appraisal, it will not help subordinates to know and
understand the requirement from them in detail.