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System Traps and Opportunities 
Sydney Limited WIP Society 
Jason Yip 
j.c.yip@computer.org 
http://jchyip.blogspot.com 
@jchyip
How do you fix this? 
“Australia’s youth unemployment rate 
of 27.2 per cent is the highest since 
the 1990s, up from a low of 16.6 per 
cent just before the global financial 
crisis in 2008.” 
http://www.abc.net.au/news/2014-11-17/youth-unemployment-a-key-challenge-as-boomers-retire/5896202
System structures that produce 
common patterns of problematic 
behavior are called “archetypes”
We tend to blame the problems 
caused by archetypes on particular 
actors or events instead of 
underlying system structure
Interventions assuming the problem 
is due to individual actors or events 
(e.g., blaming, disciplining, specific 
policies, etc.) do not fix structural 
problems -- hence “System Trap”
Policy resistance
The advantage of a balancing 
feedback loop structure is that not 
much changes, despite external 
forces on the system
The disadvantage of a balancing 
feedback loop structure is that not 
much changes, despite external 
forces on the system
War on Drugs 
Increased risk 
of supplying 
Increased price 
of drugs 
More drugs 
supplied 
Increased 
profitability of 
drugs
Policy resistance happens because 
actors in the system have their own 
goals. 
If one actor pushes the system in one 
direction, the others will pull it back.
Solutions to Policy Resistance 
1. Overpower it 
2. Let go (aka de-escalate) 
3. Harmonise goals
Tragedy of the Commons
“...individuals acting independently and 
rationally according to one’s self-interest, 
behave contrary to the whole group’s long-term 
best interests by depleting some 
common resource.” 
http://en.wikipedia. 
org/wiki/Tragedy_of_the_commons
The Tragedy of the Commons 
“As a rational being, each herdsman seeks to maximize his gain. Explicitly or 
implicitly, more or less consciously, he asks, “What is the utility to me of 
adding on more animal to my herd?” This utility has one negative and one 
positive component. 
1) The positive component is a function of the increment of one animal. 
Since the herdsman receives all the proceeds from the sale of the 
additional animal, the positive utility is nearly +1. 
2) The negative component is a function of the additional overgrazing 
created by one more animal. Since, however, the effects of overgrazing 
are shared by all the herdsman, the negative utility for any particular 
decision-making herdsman is only a fraction of -1.” 
http://www.garretthardinsociety.org/articles/art_tragedy_of_the_commons.html
+1 +1 
- 0.0...1 - 0.0...1
Examples 
● Overfishing 
● Overpopulation 
● Climate change
“The tragedy of the commons arises from 
missing (or too long delayed) feedback 
from the resource to the growth of the users 
of that resource.” 
Donella H. Meadows. Thinking in Systems: A 
Primer (p. 117). Kindle Edition.
Solutions to Tragedy of the Commons 
1. Educate and exhort 
2. Privatise the commons 
3. Regulate the commons
1. Define clear group boundaries 
2. Match rules governing use of common goods to 
local needs and conditions 
3. Ensure that those affected by the rules can 
participate in modifying the rules 
4. Make sure the rule-making rights of community 
members are respected by outside authorities 
5. Develop a system, carried out by community 
members, for monitoring members’ behaviour 
6. Use graduated sanctions for rule violators 
7. Provide accessible, low-cost means for dispute 
resolution 
8. Build responsibility for governing the common 
resource in nested tiers from the lowest level 
up to the entire interconnected system 
http://www.onthecommons.org/magazine/elinor-ostroms-8-principles-managing-commmons
Drift to low performance
We tend to believe 
bad news more 
than good news 
We believe our current 
performance is worse 
than it actually is 
We adjust our performance 
goal based on our perceived 
current state 
Our actual performance 
gets worse 
We adjust our corrective 
action based on our 
performance goal
Solutions to Drift to Low Performance 
1. Keep standards absolute, regardless of 
performance 
2. Set goals based on the best 
performances of the past, instead of 
the worst (aka positive deviance)
Escalation
Examples 
● Arms race 
● Price war
http://www.leader-values.com/article.php?aid=247
Solutions to Escalation 
1. Unilateral disarmament 
2. Negotiate disarmament 
3. Don’t get caught up in this in the first 
place
Success to the Successful
“If the winners of a competition are 
systematically rewarded with the means 
to win again, a reinforcing feedback loop 
is created by which, if it is allowed to proceed 
uninhibited, the winners eventually take 
all, while the losers are eliminated. 
Donella H. Meadows. Thinking in Systems: A 
Primer (p. 130). Kindle Edition.”
Competitive Exclusion Principle 
“...two species competing for the same 
resource cannot coexist at constant 
population values, if other ecological factors 
remain constant.” 
http://en.wikipedia. 
org/wiki/Competitive_exclusion_principle
“The rich get richer...”
Solutions to Success to the Successful 
1. Diversification to other sectors 
2. Policies to level the playing field 
3. Policies to ensure rewards do not bias the 
next round of competition
Shifting the Burden to the Intervenor
An intervention is a system trap if it 
undermines the original capacity of 
the system to maintain itself and 
therefore increases dependence on 
the intervenor.
This is what is meant by Shifting 
the Burden to the Intervenor 
“Give a man a fish and you feed him 
for a day; teach a man to fish and you 
feed him for a lifetime”
Solutions to Shifting the Burden to the Intervenor 
1. Withdrawal (painful) 
2. Intervene in such a way as to strengthen 
the ability of the system to shoulder its 
own burdens 
a. Why are the natural correction mechanisms 
failing? 
b. How can obstacles to their success be removed? 
c. How can mechanisms for their success be made 
more effective?
Rule Beating (aka cheating)
“Wherever there are rules, there is 
likely to be rule beating.” 
Donella H. Meadows. Thinking in 
Systems: A Primer (p. 136). Kindle 
Edition.
Solutions to Rule Beating 
1. Stamp out self-organisation… and hope 
that it doesn’t create even more cheating 
2. Improve rules to support self-organisation
Seeking the Wrong Goal
“If the goal is defined badly, if it doesn't 
measure what it's supposed to measure, if it 
doesn't reflect the real welfare of the system, 
then the system can't possibly produce a 
desirable result.” 
Donella H. Meadows. Thinking in Systems: A 
Primer (p. 138). Kindle Edition.
Examples 
● National security: amount of money spent 
on the military 
● Good education: amount of money spent 
on students, performance on standardised 
tests 
● Family planning: number of IUDs 
implanted 
● National success: GDP
Solutions to Seeking the Wrong Goal 
● Change your indicators and goals 
● Don’t confuse effort with result
Thoughts? Questions?
Pictures 
● https://flic.kr/p/7xz1XT 
● https://flic.kr/p/6QWKE2 
● https://flic.kr/p/ci4muE

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System Traps and Opportunities

  • 1. System Traps and Opportunities Sydney Limited WIP Society Jason Yip j.c.yip@computer.org http://jchyip.blogspot.com @jchyip
  • 2.
  • 3. How do you fix this? “Australia’s youth unemployment rate of 27.2 per cent is the highest since the 1990s, up from a low of 16.6 per cent just before the global financial crisis in 2008.” http://www.abc.net.au/news/2014-11-17/youth-unemployment-a-key-challenge-as-boomers-retire/5896202
  • 4. System structures that produce common patterns of problematic behavior are called “archetypes”
  • 5. We tend to blame the problems caused by archetypes on particular actors or events instead of underlying system structure
  • 6. Interventions assuming the problem is due to individual actors or events (e.g., blaming, disciplining, specific policies, etc.) do not fix structural problems -- hence “System Trap”
  • 8. The advantage of a balancing feedback loop structure is that not much changes, despite external forces on the system
  • 9. The disadvantage of a balancing feedback loop structure is that not much changes, despite external forces on the system
  • 10. War on Drugs Increased risk of supplying Increased price of drugs More drugs supplied Increased profitability of drugs
  • 11. Policy resistance happens because actors in the system have their own goals. If one actor pushes the system in one direction, the others will pull it back.
  • 12. Solutions to Policy Resistance 1. Overpower it 2. Let go (aka de-escalate) 3. Harmonise goals
  • 13. Tragedy of the Commons
  • 14. “...individuals acting independently and rationally according to one’s self-interest, behave contrary to the whole group’s long-term best interests by depleting some common resource.” http://en.wikipedia. org/wiki/Tragedy_of_the_commons
  • 15. The Tragedy of the Commons “As a rational being, each herdsman seeks to maximize his gain. Explicitly or implicitly, more or less consciously, he asks, “What is the utility to me of adding on more animal to my herd?” This utility has one negative and one positive component. 1) The positive component is a function of the increment of one animal. Since the herdsman receives all the proceeds from the sale of the additional animal, the positive utility is nearly +1. 2) The negative component is a function of the additional overgrazing created by one more animal. Since, however, the effects of overgrazing are shared by all the herdsman, the negative utility for any particular decision-making herdsman is only a fraction of -1.” http://www.garretthardinsociety.org/articles/art_tragedy_of_the_commons.html
  • 16. +1 +1 - 0.0...1 - 0.0...1
  • 17. Examples ● Overfishing ● Overpopulation ● Climate change
  • 18. “The tragedy of the commons arises from missing (or too long delayed) feedback from the resource to the growth of the users of that resource.” Donella H. Meadows. Thinking in Systems: A Primer (p. 117). Kindle Edition.
  • 19. Solutions to Tragedy of the Commons 1. Educate and exhort 2. Privatise the commons 3. Regulate the commons
  • 20. 1. Define clear group boundaries 2. Match rules governing use of common goods to local needs and conditions 3. Ensure that those affected by the rules can participate in modifying the rules 4. Make sure the rule-making rights of community members are respected by outside authorities 5. Develop a system, carried out by community members, for monitoring members’ behaviour 6. Use graduated sanctions for rule violators 7. Provide accessible, low-cost means for dispute resolution 8. Build responsibility for governing the common resource in nested tiers from the lowest level up to the entire interconnected system http://www.onthecommons.org/magazine/elinor-ostroms-8-principles-managing-commmons
  • 21. Drift to low performance
  • 22. We tend to believe bad news more than good news We believe our current performance is worse than it actually is We adjust our performance goal based on our perceived current state Our actual performance gets worse We adjust our corrective action based on our performance goal
  • 23. Solutions to Drift to Low Performance 1. Keep standards absolute, regardless of performance 2. Set goals based on the best performances of the past, instead of the worst (aka positive deviance)
  • 25. Examples ● Arms race ● Price war
  • 27. Solutions to Escalation 1. Unilateral disarmament 2. Negotiate disarmament 3. Don’t get caught up in this in the first place
  • 28. Success to the Successful
  • 29. “If the winners of a competition are systematically rewarded with the means to win again, a reinforcing feedback loop is created by which, if it is allowed to proceed uninhibited, the winners eventually take all, while the losers are eliminated. Donella H. Meadows. Thinking in Systems: A Primer (p. 130). Kindle Edition.”
  • 30. Competitive Exclusion Principle “...two species competing for the same resource cannot coexist at constant population values, if other ecological factors remain constant.” http://en.wikipedia. org/wiki/Competitive_exclusion_principle
  • 31. “The rich get richer...”
  • 32. Solutions to Success to the Successful 1. Diversification to other sectors 2. Policies to level the playing field 3. Policies to ensure rewards do not bias the next round of competition
  • 33. Shifting the Burden to the Intervenor
  • 34. An intervention is a system trap if it undermines the original capacity of the system to maintain itself and therefore increases dependence on the intervenor.
  • 35. This is what is meant by Shifting the Burden to the Intervenor “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime”
  • 36. Solutions to Shifting the Burden to the Intervenor 1. Withdrawal (painful) 2. Intervene in such a way as to strengthen the ability of the system to shoulder its own burdens a. Why are the natural correction mechanisms failing? b. How can obstacles to their success be removed? c. How can mechanisms for their success be made more effective?
  • 37. Rule Beating (aka cheating)
  • 38. “Wherever there are rules, there is likely to be rule beating.” Donella H. Meadows. Thinking in Systems: A Primer (p. 136). Kindle Edition.
  • 39.
  • 40. Solutions to Rule Beating 1. Stamp out self-organisation… and hope that it doesn’t create even more cheating 2. Improve rules to support self-organisation
  • 42. “If the goal is defined badly, if it doesn't measure what it's supposed to measure, if it doesn't reflect the real welfare of the system, then the system can't possibly produce a desirable result.” Donella H. Meadows. Thinking in Systems: A Primer (p. 138). Kindle Edition.
  • 43. Examples ● National security: amount of money spent on the military ● Good education: amount of money spent on students, performance on standardised tests ● Family planning: number of IUDs implanted ● National success: GDP
  • 44. Solutions to Seeking the Wrong Goal ● Change your indicators and goals ● Don’t confuse effort with result
  • 46. Pictures ● https://flic.kr/p/7xz1XT ● https://flic.kr/p/6QWKE2 ● https://flic.kr/p/ci4muE