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5 key distinctions
to guide your
social media efforts
16 May 2013
Toronto Board of Trade
5 key distinctions
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creating vs. Curating Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
Social media without a strategy
is like having a map and
compass but no destination.
People donโ€™t buy what you do,
they buy why you do it.
~ Simon Sinek
Why
How
What
5 key distinctions
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creating vs. Curating Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
Paid vs. Owned vs. Earned
The in๏ฌ‚uence economy
Currency
Assets
โ€œEarned mediaโ€
Goodwill
=
=
=
Networked people
and content
Transactions
Social capital
Your network
Before After
The long tail
โ€ข Content drives traf๏ฌc
โ€ข Traf๏ฌc accumulates over time
โ€ข Head equals long tail
3 days 3 years
5 key distinctions
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creating vs. Curating Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
We are all publishers
โ€ข We have new competitors โ€“!the ๏ฌnancial
media are competing with us for the
attention of our market.
โ€ข We must adapt our marketing โ€“ mass
media strategies produce diminishing
returns.
โ€ข We must become creators and curators of
GREAT content.
Samples of great content
marketing in ๏ฌnancial services
Amex OPEN Forum
Sun Lifeโ€™s Brighter Life
โ€ข Discover, add context and
share
โ€ข Be a reporter
โ€ข Create signal among the
noise in a crowded
information landscape
Curate remarkable content
to build your brand
5 key distinctions
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creating vs. Curating Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
Build personal brands
Personal is professional.
Relationships
are grounded in
personality.
Personal brand is what
people say about you
when you leave the room.
โ€“ Jeff Bezos, Founder, Amazon.com
In other words, what you tell people
about your brand matters less than
what they tell each other.
5 key distinctions
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creating vs. Curating Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
Not everything
that counts can be
counted and not
everything that
can be counted
counts.
Social media ROI
โ€ข Must take a long-term view
โ€ข Measure returns in terms of reputation,
brand, retention, share of wallet AND new
business
โ€ข Focus on what youโ€™re GIVING to social, not
only what youโ€™re GETTING out of it
The 5 key distinctions...
โ€ข Tactics vs. Strategy
โ€ข Paid vs. Owned vs. Earned Media
โ€ข Creation vs. Curation Content
โ€ข Personal vs. Professional Brand
โ€ข Giving vs. Getting
...are tied to
5 key take-aways
โ€ข Develop your strategy
โ€ข Build social capital
โ€ข Create and curate remarkable content
โ€ข Weave personality into your brand
โ€ข Focus on giving, not just getting
People do business with people
they know, like and trust.
jay@palter.ca
780-868-8433
Copyright 2013 Jay Palter. All rights reserved.
Not for reproduction or distribution without written consent.
JayPalter.ca
twitter.com/jaypalter
www.linkedin.com/in/jaypalter

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5 Distinctions to Guide your Social Media Efforts

  • 1. 5 key distinctions to guide your social media efforts 16 May 2013 Toronto Board of Trade
  • 2. 5 key distinctions โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creating vs. Curating Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 3. Social media without a strategy is like having a map and compass but no destination.
  • 4.
  • 5. People donโ€™t buy what you do, they buy why you do it. ~ Simon Sinek Why How What
  • 6. 5 key distinctions โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creating vs. Curating Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 7. Paid vs. Owned vs. Earned
  • 8. The in๏ฌ‚uence economy Currency Assets โ€œEarned mediaโ€ Goodwill = = = Networked people and content Transactions Social capital
  • 10. The long tail โ€ข Content drives traf๏ฌc โ€ข Traf๏ฌc accumulates over time โ€ข Head equals long tail 3 days 3 years
  • 11. 5 key distinctions โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creating vs. Curating Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 12. We are all publishers โ€ข We have new competitors โ€“!the ๏ฌnancial media are competing with us for the attention of our market. โ€ข We must adapt our marketing โ€“ mass media strategies produce diminishing returns. โ€ข We must become creators and curators of GREAT content.
  • 13. Samples of great content marketing in ๏ฌnancial services Amex OPEN Forum Sun Lifeโ€™s Brighter Life
  • 14. โ€ข Discover, add context and share โ€ข Be a reporter โ€ข Create signal among the noise in a crowded information landscape Curate remarkable content to build your brand
  • 15. 5 key distinctions โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creating vs. Curating Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 16. Build personal brands Personal is professional. Relationships are grounded in personality.
  • 17. Personal brand is what people say about you when you leave the room. โ€“ Jeff Bezos, Founder, Amazon.com In other words, what you tell people about your brand matters less than what they tell each other.
  • 18. 5 key distinctions โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creating vs. Curating Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 19. Not everything that counts can be counted and not everything that can be counted counts.
  • 20. Social media ROI โ€ข Must take a long-term view โ€ข Measure returns in terms of reputation, brand, retention, share of wallet AND new business โ€ข Focus on what youโ€™re GIVING to social, not only what youโ€™re GETTING out of it
  • 21. The 5 key distinctions... โ€ข Tactics vs. Strategy โ€ข Paid vs. Owned vs. Earned Media โ€ข Creation vs. Curation Content โ€ข Personal vs. Professional Brand โ€ข Giving vs. Getting
  • 22. ...are tied to 5 key take-aways โ€ข Develop your strategy โ€ข Build social capital โ€ข Create and curate remarkable content โ€ข Weave personality into your brand โ€ข Focus on giving, not just getting
  • 23. People do business with people they know, like and trust.
  • 24. jay@palter.ca 780-868-8433 Copyright 2013 Jay Palter. All rights reserved. Not for reproduction or distribution without written consent. JayPalter.ca twitter.com/jaypalter www.linkedin.com/in/jaypalter