Train BB&T Tellers on Apple Pay

CASE SCENARIO
BB&T Corporation, headquartered in Winston-Salem, North
Carolina, is among the nation’s top financial holding
companies, with $186 billion in assets. Its bank subsidiaries
operate approximately 1,800 financial centers in twelve states
and Washington, D.C. BB&T’s operating strategy distinguishes
it from other financial holding companies. BB&T’s banking
subsidiaries are organized as a group of community banks, each
with a regional president, which allows decisions to be made
locally, close to the client. This also makes BB&T’s client
service more responsive, reliable, and empathetic. Typically,
the bank tellers’ tasks include:
· Balancing currency, coin, and checks in cash drawers at the
end of each shift, and calculating daily transactions using
computers, calculators, or adding machines
· Cashing checks and paying out money after verifying that
signatures are correct, that written and numerical amounts
agree, and that accounts have sufficient funds
· Receiving checks and cash for deposit, verifying amounts, and
checking the accuracy of deposit slips
· Examining checks for endorsements and to verify other
information such as dates, bank names, identification of the
persons receiving payments, and the legality of the documents
· Entering customers’ transactions into computers to record
transactions and issue computer-generated receipts
· Counting currency, coins, and checks received, either by hand
or using a currency-counting machine, to prepare them for
deposit or shipment to branch banks or the Federal Reserve
Bank
· Preparing and verifying cashier’s checks
· Sorting and filing deposit slips and checks
· Ordering a supply of cash to meet daily needs
· Receiving and counting daily inventories of cash drafts and
travelers’ checks

Recently, Apple introduced Apple Pay, which allows customers
to make credit card purchases or pay bills using contactless
payment technology and unique security features. Customers
can use their iPhones, Apple Watches, or iPads to make
payments and purchases in a simple, secure, and private way.
You can learn more about Apple Pay at www.apple.com/apple-
pay. Describe the methods or combination of methods you
would recommend to train BB&T’s tellers on Apple Pay. Justify
your choice of methods.
Helpful Resources
Apple Inc. (2019, March 28). Merchant training for Apple Pay.
Retrieved from https://support.apple.com/en-us/HT205752
Apple Inc. (2019, May 13). About Apple Pay. Retrieved from
https://support.apple.com/en-us/HT201469
Apple Inc. (2019, June 11). Set up Apple Pay. Retrieved from
https://support.apple.com/en-us/HT204506
BB&T. (n.d.). Apple Pay. Retrieved from
https://www.bbt.com/online-access/account-services/apple-
pay.html
Running head: CHILD WELFARE NEEDS ASSESSMENT
1
CHILD WELFARE NEEDS ASSESSMENT
2

Child Welfare Needs Assessment
Student name:
Institution Affiliation:
Date:
The following major steps would be required for the child
welfare needs assessment to complete the project. These
include:
Step 1: Brainstorming and Planning
First of all, I will consider gathering all the concern key
stakeholders who will tend to serve as the task force for the
needs assessment regarding the child welfare project. In
context, the group will include individuals in service delivery
staff, leadership, consumers as well as volunteers. During the
gathering, I will create questionnaires whereby I will be asking
questions relating to various factors such as duration,
frequency, scope severity and perceptions the project will take
and aim (Cummings, 2016). Based on brainstorming, I will
initiate validated methods like Modified Delphi Technique that
is a simple meeting facilitation technique to give every
participant an equal chance to contribute their voices as well as
ideas regarding the concern project.
Step 2: Guiding Documents
I will collect and gather feedback that directly comes from the
concern task force where then I will analyze. Thereafter, I will
use the analyzed data to come up with concrete solutions to act

as the guideline documents for the entire child welfare needs
assessment. Besides, I will ensure that the documents are well
attached and published in a comprehensive manner for both task
force and stakeholders involved to clearly read and understand.
Step 3: secondary data collection
In step three, I will utilize the existing sources in formulating
relevant information concerning the child welfare project.
Moreover, I will use the secondary data or information to
support the project’s questions in regards to my surveys,
interviews and focus groups. Further, I will conduct an in-depth
research on the available literatures for an effective
understanding on research evidence state relating to the
subjective area associating to the child welfare project (Child
Welfare Strategy Group).
Step 4: Primary data collection
I will also utilize both methods of collecting primary data
including qualitative and quantitative methods which will help
me in collecting direct information concerning the child welfare
project from the people I will be serving. Some of the primary
data sources I will initiate include electronic or written surveys,
moderated focus groups and key informant interviews.
Step 5: Data analysis
With all data required for the project, I will tend to use both
qualitative and quantitative analysis to verify the results.
During the analyzing, I will seek help from a statistician who
will help to predict the outcomes of the results and to determine
whether the data collected are valid and relevant to the project.
Stakeholders
Some of the most significant stakeholders that I will prefer
to include in the child welfare project include the government
and the financial institutions. As a reason, it is evident that the
project requires a heavy amount of capital to fund it to its
completion. As such, the government and financial institutions
will act as the funding sources as their contributions towards
the t project will assist the organization to successfully
complete the project without interference that may arise as a

result of lack of adequate funds for the project sustainability
(Stones, 2006). Furthermore, as Stone and colleagues (2006)
suggest, I will call upon partnerships with the same goals and
objectives to work together and sharing ideas relevant to the
project. In addition, I will, also involves the community
concerned to offer the first hand information regarding the
challenges facing their children in day to day activities.
Stakeholder survey
Question 1: Please provide an indication of which program will
be utilized during the project implementation
Justification: Some of the programs to be used include
Baltimore, GA, Jacksonville, FA, and Gwinnett Programs, GA
Question 2: Identify which role you will play
Justification: Referral agency
Question 3: How frequencies do you have interactions with NTF
Justification: Weekly
Question 4: Which knowledge do you have in relation to your
profession?
Justification: Working with NTF in demonstrating an overall
children and families’ needs knowledge
Question 5: who will you engage in your project?
Justification: The community’s families will be engaged in the
project where respect will be maintained to all the members.
Question 6: how will you offer your support?
Justification: all the stakeholders concerned will be given a
chance to offer their ideas and the relevant one will be
supported in respect to their expertise areas.
Question 7: what will be your workforce timeline?
Justification: all the concerned members are easily accessible
and tend to respond to phone calls whenever they are needed.
Question 8: significant of the services to be offered
Justification: all the services to be offered are be focused on
addressing the identified needs and requirements for the
community.
Question 9: which things are been done so well in the project?
Justification: showing and demonstrating an honest interest

regarding the well-being as well as safety of all children
especially those in need of help.
Question 10: please show us how we can efficiently improve
Justification: increasing the number of families that are in need
of the services concerning child welfare.
References
Child Welfare Strategy Group. (2016). Retrieved from
https://www.aecf.org/work/child-welfare/child-welfare-strategy-
group//
Cummings, S., Bridgman, T., & Brown, K. G. (2016).
Unfreezing change as three steps: Rethinking Kurt Lewin’s
legacy for change management. Human relations, 69(1), 33-60.
Stone, S., D'andrade, A., & Austin, M. (2006). Educational
services for children in foster care: Common and contrasting
perspectives of child welfare and education stakeholders.Journal
of Public Child Welfare, 1(2), 53-70.

Running head: CHILD WELFARE
1
CHILD WELFARE
6
Child welfare
Student name:
Institution:
Course:
Professor:
Date:
Annie E. Casey Foundation
It is often crucial for Annie E. Casey Foundations to first
consider the feasibility of the project through detailed research
before establishing such organizations. One of the most
significant ways of acquiring and evaluating in-depth study for

the organizations is the conduction of SWOT analysis. In
context, the report tends to have an examination of the present
weaknesses and strengths to encounter with the venture.
Moreover, the report tends to entail potential threats as well as
opportunities associating with child welfare projects.
SWOT ANALYSIS
Strengths of the Annie E. Casey Foundation
Strength of an organization is the portion of SWOT
analysis with discussion relating to the services offered by the
organization. One of the essential strength of the organization
includes its effective foundation. In essence, the organization
has been built on the basis of robust foundations styles that are
aligned with the situations or conditions found in child welfare
projects. The organization has a proper means and strategic
plans of selecting only qualified employees within its different
departments thereby making the organization to have efficiency
in running its operations. In other words, it has adequate and
effective workforce system with required talents for leadership
who can drive different activities towards the right direction as
well as coordinating with each other in achieving the
organization’s goals and objectives. Secondly, leadership is
among the strengths for the organization that has enabled the
organization to operate steady. Substantially, the organization’s
leaders are well equipped with skills relating to child safety and
well-being of children within societies. As such, they are people
with capabilities of offering cancelling to parents on how well
they should raise their children to become essential elements for
the growth and development of their communities in future.
Besides, the organization has applied different types of
leadership theories to its management system where before
recruiting individuals, the management ensures the recruiters
have necessary skills regarding the approaches. Thirdly, the
way of the organization to align its operations with
organizational theories is also strength for its growth and
development. Contingency theory is one of the styles the
organization applies to its management system. Based on the

method, the leaders can effectively strike a balance between the
behaviors, context as well as needs and wants of the
organization’s stakeholders. With their skills on child welfare
leadership, they are also able to assess the requirements and
needs of all children while at the same time providing primary
education to parents within different communities on parenting.
Moreover, the organization’s employees are people who were
born with individual business’s qualities. In essence, the
management has ensured its leader's selection relies on people
with necessary internal attributes in regards to leadership such
as confidence, charisma, social skills, and intelligence. These
sorts of conditions are not learned instead according to the
“Great Man” theory; they are qualities which an individual is
often born with.
Weaknesses of the Annie E. Casey Foundation
It is essential for organizations to consider their potential
weaknesses for preparation and avoidance of vital challenges
that may incur to their operations. One of the substantial
shortcomings of the organization is having insufficient
resources to make it possible for the child welfare project
(Cummings, 2016). In essence, most children in need tend to
face primary challenges, such as having an inadequate food
supply, shelter, and clothing. Moreover, the organization mostly
includes children with no parents or guardians to take
responsibilities on them and with limited or lack of
opportunities of growing to something they might be wishing.
Thereby, they end up being disconnected from healthy lives that
other children tend to enjoy. The organization also has an
insufficient workforce to ensure all activities within the
organization’s facilities works appropriately. In essence, the
lack of enough employees may lead to some important events to
be left incomplete. There is a need for the organizations to
consider hiring more employees to ensure all the essentials for
the children are catered for and the organization’s operations
and activities run smoothly. Besides, another weakness is the
costs and procedures of obtaining a license for the

organization’s process, including expenses relating to
compliance with the entire local, state, and federal authorities
are exorbitant. Also, the organization will require regular
maintenance, which includes the costs associating with repairs,
painting, furniture replacement, and other significant supplies.
In general, the organization cannot sustain the entire operation
on its own, and it requires support from other recognized
organizations, including the support from the government
agencies.
Opportunities of the Annie E. Casey Foundation
There are vast numbers of potential opportunities
associating with the project of child welfare plan, and they can
be of excitement. In essence, such organizations to help the
needy will always get help from various departments, including
the government. As such, the organization will rely on the funds
provided by such departments to grow and develop, thereby
being able to accumulate as more children as possible. Also,
due to the funds, the organization will get an opportunity to
ease the difficulties of employing more workers in different
departments to ensure all operations run smoothly as it would
be intended. Further, there are high chances of the government
to share its significant programs meant for helping children
well-being through partnering with the organization. Such
opportunities can help the organization in accomplishing its
important goals and objectives of ensuring all children have
access to being taken care of and fulfillment of their
fundamental needs.
Threats of the Annie E. Casey Foundation
Every organization working has its factors that tend to
offer threats to its daily operations. The Annie E. Casey
Foundation is not of any exceptions as it has potential risks
that, together with its weaknesses, may provide significant
challenges to its services if not considerations are taken. One of
the significant threats includes the lawsuits associating with
children cases. Necessarily, there are many cases relating to
children disappearance, and when they are brought to the

organization’s facilities, circumstances may arise regarding the
illegal adoption of children (Whittaker, 2017). Besides,
accommodating such children is a responsibility that the
management should take into account since any form of damage
of harm to any of the children will be held accountable for the
organization at large. Also, due to high competition, the
organization may incur if the strategic plan fails to push
through. Obviously, a large amount that was used to start the
organization may be at risk of vanishing in case the
organization’s strategic plan will not be successfully
implemented.
Environmental scanning
Most importantly, it is essential to conduct a meeting with
all the organization’s stakeholders, including the entire
employees and the community which the organization will be
operating from. All the stakeholders will be allowed to offer
information about the condition of the environment in the
working areas and their thoughts on how well things are going
to be handled to ensure operations run positively. Besides, the
parents with insufficient funds to raise children will be allowed
to offer their views and state the significant obstacles that tend
to face them when raising their children.
Internal and external condition that might impact the strategic
plan implementation
One of the internal factors that may impact the strategic
plan implementation includes the organization workforce. In
essence, the outcome of the operations within the organization
highly depends on its employees’ effort. As such, it is essential
for the management to first consider the needs of its employees
and to ensure their work conditions or environment to sustain
their efforts. Another crucial factor to impact the strategic plan
implementation has inadequate funds from within needed to
complete the project. Most strategic plans of many
organizations tend to fail as a result of lacking enough capital

for implementation (Chamberlain, 2016). To minimize such
impacts, the management should ensure all the needs of their
employees are met, and the environmental conditions relating to
their workplace are sustainable and conducive.
The main external factor that may impact the
organization’s strategic plan implementation is competition.
Necessarily, there are many similar organizations to support
children welfare. Such organizations may be having strong
foundations, thereby attracting more big organizations and the
government to direct their funds to them, thus neglecting the
organization funds to grow and develop it and implementing its
strategic plan. As a solution, the organization should come up
with a well comprehensive strategy and showcase or notify big
organizations to attract them to the organization’s strategic
plan. Besides, the management should send inquiries to the
government agencies for funding the structure of the
organization.
References
Chamberlain, P., Feldman, S. W., Wulczyn, F., Saldana, L.,
& Forgatch, M. (2016). Implementation and evaluation of
linked parenting models in a large urban child welfare
system. Child abuse & neglect, 53, 27-39
legacy for change management. Human relations, 69(1), 33-60
Whittaker, J. K. (2017). The child welfare challenge: Policy,
practice, and research. Routledge.
Running head: FUNDAMENTAL ASSESSMENT CHILD

WELFARE UNIVERSAL ORGANIZATION
Capstone Project Part I
Alexis Lowe
Professor Marnie Carroll
HUMN 6660: Social Change, Leadership, and Advocacy for
Human Service Professionals
Walden University
June 16, 2019
Part 1
The Core Values of the Universal Child Care Organization
The universal child welfare value is the intervening ethical end
aimed by the entire characteristics of the child welfare part of
the practice. Also, it is a source integration of general basic
values of social work because, for children, liberty comprises of
the likelihood to grow as well as build up without harm as well
as exploitation. The justice of children includes right to basic
needs along with nurturance. Moreover, a child does not request

to be produced, therefore it is children birthright. Additionally,
these privileges are present for the reason that children, similar
to adults, are also human beings having intrinsic as well as
irreducible value. As a final point, if we do possess some
selfless obligation to fellow individuals, it is particularly likely
for children because we are the ones who create them to be,
reliant on us, they are weak, as well as they lack power and
influence.
Another important core value of the universal child welfare
organization is known as transparency. through the Universal
Child Welfare Organization is allowing the character of human
service professionals to walk before them, and use their heart to
speak boldly, clearly and with confidence on the societal issue
of child welfare. Each year, more than thirty billion dollars is
spent on a federal, state and local level in order to stimulate the
well-being of vulnerable children and their families. However,
with the core value of transparency involved in this nonprofit
organization, we are able to promote ongoing quality
improvement in child welfare. Even with the core value of
transparency, there comes some sort of accountability within the
child protection system; as the more we increase transparency in
our child protection system the more aware the public is about
what is taking place in a day-to-day child protection work, the
less likely issues within the system will be overlooked until yet
another tragedy takes place.
To contribute to the well-being of the people, groups, families,
and global communities, the child welfare agency has formed
numerous policy and norms to direct practiced activity, for
instance, the application of change theory which will be applied
by altering the performance of foster care as well as policies
employed to foster care along with the community’s opinion of
foster children. Also, it shall start with providing the problems
to be transformed to the related parties as well as influencing
them to create a way for a change in the manner foster children
are treated.
What is its mission?

The mission of the Child welfare is to protect, promote, and
improve the protection, wellbeing as well as the healthy growth
of children in addition to families; making certain the re-
establishment of the children’s dignity, families as well as
communities at large. Significantly, it is aligned with the core
values of the agency as it aims for the wellbeing of the child
and society in general. Furthermore, it portrays social change by
checking on the healthy growth of the child who will be
tomorrow agent of change to family and society.
Here Lies their Vision into Child Welfare
The vision of the agency is to protect the family in the form of a
unit, securing the marriage as well as the youngsters inside the
family. Also, to address social necessitates of people and
society through providing of expert social work administrations.
Moreover, according to Whittaker, (2017) explain that it will
eliminate child abuse, sexual orientation and enabling
individuals to get awareness from networks through the
introduction of limit building and mindfulness projects and
formative ventures. Furthermore, it will advocate for parents
rights to contain unconditional care as well as contact to their
real children. Since the vision scope comprises of generic
strategy, it shall promote advocacy, social change as well as
good leadership in the society.
Potential Key Stakeholders
Following, Stone, D'andrade, and Austin (2006) claim that the
first stakeholder is the child family as it is internal; the
objective is to give power to them so that the general family
takes the protection of the child as their responsibility in child
and family services reviews. Moreover, collaborating with
external community stakeholders assists to make a community
for child welfare, so as during the time the agency requires to
support it acquires, for instance, government and finances
institutions may aid during child abuse, neglect and abandon
cases or passing away.
Furthermore, Stone and colleagues (2006) suggest that
partnerships, in addition, shall strengthen external stakeholders

it fosters fundamental, efficient referrals of families for further
services. Moreover, cooperative case organization with different
service providers such as the family, plus its network will
create required new programs, information gathering as well as
services needed in the agency.
Reference
Running Head: DEVELOPING STRATEGIC GOALS CHILD
WELFARE 1
DEVELOPING STRATEGIC GOALS CHILD WELFARE
Lowe
Week 7 Assignment: Developing Strategic Goals for Child
Welfare
Alexis Lowe

Walden University
June 14th, 2019
The manner in which I carry out different activities is as a
result of my strategic goals. The goals have been able to control
my way of doing different activities in my organization.
However, some of my strategic goals include:
· Come up with new machines
· Increasing children’s satisfaction
· Gaining market position
As far as coming up with new machines is concerned, it will
enable me to attract a large number of customers from different
parts of the country. It is as a result of the new machines
whereby the business will be able to increase the number of
people served within a given period of time. (Jenson, 2018)
For the purposes of ensuring that the new machines are used in
an effective manner, I will be able to employ a group of
specialists which will help in ensuring that the quality skills are
introduced in the organization.
I will again ensure that I am focused in ensuring that the
satisfaction of the children in the business is enhanced. This
will play important roles in ensuring that the business addresses
the available competition in the best way possible. The
satisfaction of the children’s needs will enable the business to
gain market position therefore increasing the profits made at a
given period of time.
The issues of globalization might end up affecting my strategic
goals both positively and negatively. However, the right

measures will be taken to ensure that the issues of globalization
are addressed in a way that will bring about positive effects to
the organization. (McGuire, 2018)
I will therefore form alliances with the other competing
companies in the market so as to ensure that the children are
provided with quality goods and services. The opportunities
experienced as a result of the alliances include:
· Increased number of customers in the business
· Improved profit making
· Low employees’ turnover
On the other hand, the alliances are important due to the fact
that they will increase the number of customers in the business.
This will be brought about by the availability of man power in
the organization therefore making it easy for the marketing and
the advertisement of the products to be carried out accordingly.
For the purposes of implementing the coming up with new
machines I will use strategies such as employment of skilled
employees and the motivation of the existing employees so as to
increase their innovation. For me to implement the satisfaction
of the children’s needs, I will therefore use strategies such as
listening to their complaints and ensuring that the gaps in the
market are filled. Finally, I will implement the gaining of the
market position goal by identifying the gaps in the market as
well as listening to the children’s complaints. (Strand, 2018)
The general manager will therefore be responsible for the
monitoring and the execution of the strategic plan. However, I
will address the accountability in the organization by ensuring
that the leaders are encouraged to play their roles accordingly.
This will lead to reduction of the losses in the organization.
For the monitoring and the execution of the activities in the
strategic plan, the general manager will be responsible. Again,
the supervisors will be responsible for ensuring that the
employees carry out their tasks accordingly. On the other hand,
I will track the employees’ accountability by ensuring that their
performance is managed in an effective manner.
The clients and the stakeholders will play important roles in

ensuring that accountability is enhanced. The clients will be
required to report the cases of the incompetence of the
employees. For the clients and the stakeholders to be able to
play an effective role in the accountability of the organization, I
will come up with a motivation plan. This will play significant
roles in encouraging them to report the cases of the leaders who
are not accountable. (Strand, 2018)
References
Jenson, J. M., & Hawkins, J. D. (2018). Ensure healthy
development for all youth. Grand challenges for social work and
society, 18-35.
McGuire, L., Rizzo, M. T., Killen, M., & Rutland, A. (2018).
The development of intergroup resource allocation: The role of
cooperative and competitive in-group norms. Developmental
psychology, 54(8), 1499.
Strand, V. C. (2018). Introduction: Developing trauma sensitive
child welfare systems. In Trauma responsive child welfare
systems (pp. 3-11). Springer, Cham.
Strand, V. C., & Sprang, G. (Eds.). (2018). Trauma Responsive
Child Welfare Systems. Springer.
Running Head: CHILD WELFARE CAPSTONE PROJECT
Running head: CHILD WELFARE CAPSTONE PROJECT
Lowe

Week 10 Project: Child Welfare Capstone Project
Alexis Lowe
Humn 6660: Social Change, Leadership, and Advocacy for
Human and Social Service Professionals
Walden University
August 4th, 2019
The Core Values of the Annie E. Casey Child Welfare
Foundation Organization
The Annie E. Casey Foundation child welfare value is the
intervening ethical end aimed by the entire characteristics of the
child welfare part of the practice. Also, it is a source of

integration of general basic values of social work because, for
children, liberty comprises of the likelihood to grow as well as
build up without harm as well as exploitation. The justice of
children includes right to basic needs along with nurturance.
Moreover, a child does not request to be produced, therefore it
is children birthright. Additionally, these privileges are present
for the reason that children, similar to adults, are also human
beings having intrinsic as well as irreducible value. As a final
point, if we do possess some selfless obligation to fellow
individuals, it is particularly likely for children because we are
the ones who create them to be, reliant on us, they are weak, as
well as they lack power and influence.
Another important core value of the universal child welfare
organization is known as transparency. through the Universal
Child Welfare Organization is allowing the character of human
service professionals to walk before them, and use their heart to
speak boldly, clearly and with confidence on the societal issue
of child welfare. Each year, more than thirty billion dollars is
spent on a federal, state and local level in order to stimulate the
well-being of vulnerable children and their families. However,
with the core value of transparency involved in this nonprofit
organization, we are able to promote ongoing quality
improvement in child welfare. Even with the core value of
transparency, there comes some sort of accountability within the
child protection system; as the more we increase transparency in
our child protection system the more aware the public is about
what is taking place in a day-to-day child protection work, the
less likely issues within the system will be overlooked until yet
another tragedy takes place.
To contribute to the well-being of the people, groups, families,
and global communities, the child welfare agency has formed
numerous policy and norms to direct practiced activity, for
instance, the application of change theory which will be applied
by altering the performance of foster care as well as policies
employed to foster care along with the community’s opinion of
foster children. Also, it shall start with providing the problems

to be transformed to the related parties as well as influencing
them to create a way for a change in the manner in which foster
children are treated.
What is its mission?
The mission of the Child welfare is to protect, promote, and
improve the protection, wellbeing as well as the healthy growth
of children in addition to families; making certain the re-
establishment of the children’s dignity, families as well as
communities at large. Significantly, it is aligned with the core
values of the agency as it aims for the wellbeing of the child
and society in general. Furthermore, it portrays social change by
checking on the healthy growth of the child who will be
tomorrow's agent of change to family and society.
Here Lies their Vision into Child Welfare
The vision of the agency is to protect the family in the form of a
unit, securing the marriage as well as the youngsters inside the
family. Also, to address social needs of people and society
through providing of expert social work administration.
Moreover, according to Whittaker, (2017) explain that it will
eliminate child abuse, sexual orientation and enabling
individuals to get awareness from networks through the
introduction of limit building and mindfulness projects and
formative ventures. Furthermore, it will advocate for parents
rights to contain unconditional care as well as contact to their
real children. Since the vision scope comprises of generic
strategy, it shall promote advocacy, social change as well as
good leadership in the society.
Potential Key Stakeholders
According to the text of Strand (2018) many child welfare
agencies should come to understand and know that they can not
achieve any outcomes of safety, permanency or even well-being
for the child’s best interests by performing along. In engaging
potential key stakeholders, non profit organizations such as the
Annie E. Casey do not bear the responsibility for child
protection alone, but together as a team. Thus, for human and
social service professionals in order to meet the needs of

families and children it goes beyond the capability of one
agency as the child welfare system is twice as big as any child
welfare agency.
However, following the text of Stone, D'andrade, and Austin
(2006) claims that the first stakeholder is the child family as it
is internal; the objective is to give power to them so that the
general family takes the protection of the child as their
responsibility in child and family services reviews. Moreover,
collaborating with external community stakeholders assists to
make a community for child welfare, so as during the time the
agency requires to support it acquires, for instance, government
and finances institutions may aid during child abuse, neglect
and abandon cases or passing away. Furthermore, Stone and
colleagues (2006) suggest that partnerships, in addition, shall
strengthen external stakeholders it fosters fundamental, efficient
referrals of families for further services. Moreover, cooperative
case organization with different service providers such as the
family, plus its network will create required new programs,
information gathering as well as services needed in the agency.
And what about the youth themselves? According to the text of
() youth have or will become involved within the child welfare
system have a greater insight involving the many challenges and
barriers affecting them; yet, many non profit organizations do
not partake them in the decision-making process or policy
making conversations. These youth are able to promote social
change, leadership and advocacy as they have the opportunity to
examine the system firsthand and develop or even implement a
nationwide campaign towards reform. Lastly, how can we forget
about the judges who have all the decision-making power to
determine whether or not a child needs to be removed from their
home. Judges involved in juvenile court proceedings within the
child welfare system are also good potential stakeholders who
have the capability to take on the leadership role into improving
court processes and even encouraging collaboration among
systems and stakeholders to ensure the well-being of these
children placed into the system.

In providing thorough and efficient assessment tools or
strategies for caregivers, parents and even foster parents help
practitioners gather enough information needed to determine
proper interventions that will prevent maltreatment, strengthen
family functioning and increase family stability. These sorts of
needs assessment conducted for the purpose of child welfare
helps human and social service professionals identify potential
safety concerns, risks, strengths and resources necessary for the
best response stemming for the child, parent and the whole
family. Thus, steps I would take to conduct a needs assessment
would include:
Step 1: Brainstorming and Planning
First of all, I will consider gathering all the concern key
stakeholders who will tend to serve as the task force for the
needs assessment regarding the child welfare project. In
context, the group will include individuals in service delivery
staff, leadership, consumers as well as volunteers. During the
gathering, I will create questionnaires whereby I will be asking
questions relating to various factors such as duration,
frequency, scope severity and perceptions the project will take
and aim (Cummings, 2016). Based on brainstorming, I will
initiate validated methods like Modified Delphi Technique that
is a simple meeting facilitation technique to give every
participant an equal chance to contribute their voices as well as
ideas regarding the concern project.
Step 2: Guiding Documents
I will collect and gather feedback that directly comes from the
concern task force where then I will analyze. Thereafter, I will
use the analyzed data to come up with concrete solutions to act
as the guideline documents for the entire child welfare needs
assessment. Besides, I will ensure that the documents are well
attached and published in a comprehensive manner for both task
force and stakeholders involved to clearly read and understand.
Step 3: secondary data collection
In step three, I will utilize the existing sources in formulating

relevant information concerning the child welfare project.
Moreover, I will use the secondary data or information to
support the project’s questions in regards to my surveys,
interviews and focus groups. Further, I will conduct an in-depth
research on the available literature for an effective
understanding on research evidence state relating to the
subjective area associating to the child welfare project (Child
Welfare Strategy Group).
Step 4: Primary data collection
I will also utilize both methods of collecting primary data
including qualitative and quantitative methods which will help
me in collecting direct information concerning the child welfare
project from the people I will be serving. Some of the primary
data sources I will initiate include electronic or written surveys,
moderated focus groups and key informant interviews.
Step 5: Data analysis
With all data required for the project, I will tend to use both
qualitative and quantitative analysis to verify the results.
During the analyzing, I will seek help from a statistician who
will help to predict the outcomes of the results and to determine
whether the data collected are valid and relevant to the project.
Step 6: Gathering data through focus groups
In utilizing a community focus group comes in to addition to
administering surveys. These focus groups will involve both
adoptive, foster and kinship parents even including a few older
youth in adoption, foster care or kinship care. The focus group
will discuss things learned from the surveys to address barriers
and informal supports that these families may be gettings from
other parents or youth in similar situations. These focus groups
will seek to answer questions of (1) challenges they face when
attempting to meet the child’s needs, services they used that
they thought were not helpful to them on an individual basis or
for the family as a whole or the services they needed but had no
access to.
Stakeholders
Some of the most significant stakeholders that I will prefer

to include in the child welfare project include the government
and the financial institutions. As a reason, it is evident that the
project requires a heavy amount of capital to fund it to its
completion. As such, the government and financial institutions
will act as the funding sources as their contributions towards
the project will assist the organization to successfully complete
the project without interference that may arise as a result of
lack of adequate funds for the project sustainability (Stones,
2006). Furthermore, as Stone and colleagues (2006) suggest, I
will call upon partnerships with the same goals and objectives
to work together and sharing ideas relevant to the project. In
addition, I will also involves the community concerned to offer
the first hand information regarding the challenges facing their
children in day to day activities.
Stakeholder Survey
Question 1: Are children’s and parent’s self-identified needs
incorporated into case plans?
Justification: How effective is the State or nonprofit
organization in ensuring each child has a timely written case
plan that involves the child’s parent as some programs to be
used include Baltimore, GA, Jacksonville, FL and Gwinnett
Programs.
Question 2: Identify which role you will play
Justification: Referral agency
Question 3: Evaluate the effectiveness of the six month reviews
in promoting timely achievement of permanency for all children
in foster care. Identify their strengths and barriers to
effectiveness.
Justification: Periodic reviews helps to ensure children placed
into foster homes are comfortable in their new homes and their
needs are being met. Periodic reviews helps the professional
establish the improvement children have made once being
placed into a home examining their well-being, safety and
stability into a new home for a long time.

Question 4: Who will engage in our project?
Justification: The community’s families will be engaged in the
project where respect will be maintained to all members
Question 5: What will be your workforce timeline?
Justification: All concerned members are easily accessible and
tend to respond to phone calls, text or email whenever possible.
Question 6: Significant of the services to be offered
Justification: All the services to be offered are to be focused on
addressing the identified needs and requirements for the
community.
Question 7: Which things are been done so well in the project?
Justification: Showing and demonstrating an honest interest
regarding the well-being as well as safety of all children
especially those in need of help.
Question 8: please show us how we can efficiently improve
Justification: increasing the number of families that are in need
of the services concerning child welfare.
Question 9: Explain how decisions are made not to file a TPR
and what the TPR policy is when no adoptive placement has
been identified.
Justification: How effective is the State in filing for termination
of parental rights (TPR) when a child has been in foster care for
fifteen to twenty-two months and has yet to be adopted or
reunifie back with family. ‘
Question 10: Evaluate the effectiveness of the ways foster
parents, pre-adoptive parents and relative caregivers are given
an opportunity to be heard.
Justification: Foster parents, pre-adoptive parents and relative
caregivers have their rights and play an integral role in the
child’s well-being, thus helping the judge form the right
decision in placing the child in a safe loving home where the
child’s needs are being met.
Annie E. Casey Foundation
It is often crucial for Annie E. Casey Foundations to first
consider the feasibility of the project through detailed research
before establishing such organizations. One of the most

significant ways of acquiring and evaluating in-depth study for
the organizations is the conduction of SWOT analysis. In
context, the report tends to have an examination of the present
weaknesses and strengths to encounter with the venture.
Moreover, the report tends to entail potential threats as well as
opportunities associated with child welfare projects.
SWOT ANALYSIS
Strengths of the Annie E. Casey Foundation
Strength of an organization is the portion of SWOT
analysis with discussion relating to the services offered by the
organization. One of the essential strengths of the organization
includes its effective foundation. In essence, the organization
has been built on the basis of robust foundations styles that are
aligned with the situations or conditions found in child welfare
projects. The organization has a proper means and strategic
plans of selecting only qualified employees within its different
departments thereby making the organization to have efficiency
in running its operations. In other words, it has adequate and
effective workforce system with required talents for leadership
who can drive different activities towards the right direction as
well as coordinating with each other in achieving the
organization’s goals and objectives. Secondly, leadership is
among the strengths for the organization that has enabled the
organization to operate steady. Substantially, the organization’s
leaders are well equipped with skills relating to child safety and
well-being of children within societies. As such, they are people
with capabilities of offering counselling to parents on how well
they should raise their children to become essential elements for
the growth and development of their communities in the future.
Besides, the organization has applied different types of
leadership theories to its management system where before
recruiting individuals, the management ensures the recruiters
have necessary skills regarding the approaches. Thirdly, the
way of the organization to align its operations with
organizational theories is also strength for its growth and
development. Contingency theory is one of the styles the

organization applies to its management system. Based on the
method, the leaders can effectively strike a balance between the
behaviors, context as well as needs and wants of the
organization’s stakeholders. With their skills on child welfare
leadership, they are also able to assess the requirements and
needs of all children while at the same time providing primary
education to parents within different communities on parenting.
Moreover, the organization’s employees are people who were
born with individual business’s qualities. In essence, the
management has ensured its leader's selection relies on people
with necessary internal attributes in regards to leadership such
as confidence, charisma, social skills, and intelligence. These
sorts of conditions are not learned instead according to the
“Great Man” theory; they are qualities which an individual is
born with.
Weaknesses of the Annie E. Casey Foundation
It is essential for organizations to consider their potential
weaknesses for preparation and avoidance of vital challenges
that may incur to their operations. One of the substantial
shortcomings of the organization is having insufficient
resources to make it possible for the child welfare project
(Cummings, 2016). In essence, most children in need tend to
face primary challenges, such as having an inadequate food
supply, shelter, and clothing. Moreover, the organization mostly
includes children with no parents or guardians to take
responsibilities on them and with limited or lack of
opportunities of growing to something they might be wishing.
Thereby, they end up being disconnected from healthy lives that
other children tend to enjoy. The organization also has an
insufficient workforce to ensure all activities within the
organization’s facilities works appropriately. In essence, the
lack of enough employees may lead to some important events to
be left incomplete. There is a need for the organizations to
consider hiring more employees to ensure all the essentials for
the children are catered for and the organization’s operations
and activities run smoothly. Besides, another weakness is the

costs and procedures of obtaining a license for the
organization’s process, including expenses relating to
compliance with the entire local, state, and federal authorities
are exorbitant. Also, the organization will require regular
maintenance, which includes the costs associated with repairs,
painting, furniture replacement, and other significant supplies.
In general, the organization cannot sustain the entire operation
on its own, and it requires support from other recognized
organizations, including the support from the government
agencies.
Opportunities of the Annie E. Casey Foundation
There are vast numbers of potential opportunities
associated with the project of child welfare plan, and they can
be of excitement. In essence, such organizations to help the
needy will always get help from various departments, including
the government. As such, the organization will rely on the funds
provided by such departments to grow and develop, thereby
being able to accumulate as many children as possible. Also,
due to the funds, the organization will get an opportunity to
ease the difficulties of employing more workers in different
departments to ensure all operations run smoothly as it would
be intended. Further, there are high chances of the government
to share its significant programs meant for helping children
well-being through partnering with the organization. Such
opportunities can help the organization in accomplishing its
important goals and objectives of ensuring all children have
access to being taken care of and fulfillment of their
fundamental needs.
Threats of the Annie E. Casey Foundation
Every organization working has its factors that tend to
offer threats to its daily operations. The Annie E. Casey
Foundation is not of any exceptions as it has potential risks
that, together with its weaknesses, may provide significant
challenges to its services if not considerations are taken. One of
the significant threats includes the lawsuits associating with
children cases. Necessarily, there are many cases relating to

children's disappearance, and when they are brought to the
organization’s facilities, circumstances may arise regarding the
illegal adoption of children (Whittaker, 2017). Besides,
accommodating such children is a responsibility that the
management should take into account since any form of damage
of harm to any of the children will be held accountable for the
organization at large. Also, due to high competition, the
organization may incur if the strategic plan fails to push
through. Obviously, a large amount that was used to start the
organization may be at risk of vanishing in case the
organization’s strategic plan will not be successfully
implemented.
Environmental scanning
Most importantly, it is essential to conduct a meeting with
all the organization’s stakeholders, including the entire
employees and the community which the organization will be
operating from. All the stakeholders will be allowed to offer
information about the condition of the environment in the
working areas and their thoughts on how well things are going
to be handled to ensure operations run positively. Besides, the
parents with insufficient funds to raise children will be allowed
to offer their views and state the significant obstacles that tend
to face them when raising their children.
Internal and external condition that might impact the strategic
plan implementation
One of the internal factors that may impact the strategic
plan implementation includes the organization workforce. In
essence, the outcome of the operations within the organization
highly depends on its employees’ effort. As such, it is essential
for the management to first consider the needs of its employees
and to ensure their work conditions or environment to sustain
their efforts. Another crucial factor to impact the strategic plan
implementation has inadequate funds from within needed to
complete the project. Most strategic plans of many
organizations tend to fail as a result of lacking enough capital
for implementation (Chamberlain, 2016). To minimize such

impacts, the management should ensure all the needs of their
employees are met, and the environmental conditions relating to
their workplace are sustainable and conducive.
The main external factor that may impact the
organization’s strategic plan implementation is competition.
Necessarily, there are many similar organizations to support
children welfare. Such organizations may be having strong
foundations, thereby attracting more big organizations and the
government to direct their funds to them, thus neglecting the
organization funds to grow and develop it and implementing its
strategic plan. As a solution, the organization should come up
with a comprehensive strategy and showcase or notify big
organizations to attract them to the organization’s strategic
plan. Besides, the management should send inquiries to the
government agencies for funding the structure of the
organization.
Part IV: The Technicals
The manner in which I carry out different activities is as a
result of my strategic goals. The goals have been able to control
my way of doing different activities in my organization.
However, some of my strategic goals include:
· Come up with new machines
· Increasing children’s satisfaction
· Gaining market position
As far as coming up with new machines is concerned, it will
enable me to attract a large number of customers from different
parts of the country. It is as a result of the new machines
whereby the business will be able to increase the number of
people served within a given period of time. (Jenson, 2018)
For the purposes of ensuring that the new machines are used in
an effective manner, I will be able to employ a group of
specialists which will help in ensuring that the quality skills are
introduced in the organization.
I will again ensure that I am focused on ensuring that the
satisfaction of the children in the business is enhanced. This
will play important roles in ensuring that the business addresses

the available competition in the best way possible. The
satisfaction of the children’s needs will enable the business to
gain market position therefore increasing the profits made at a
given period of time.
The issues of globalization might end up affecting my strategic
goals both positively and negatively. However, the right
measures will be taken to ensure that the issues of globalization
are addressed in a way that will bring about positive effects to
the organization. (McGuire, 2018)
I will therefore form alliances with the other competing
companies in the market so as to ensure that the children are
provided with quality goods and services. The opportunities
experienced as a result of alliances include:
· Increased number of customers in the business
· Improved profit making
· Low employees’ turnover
On the other hand, the alliances are important due to the fact
that they will increase the number of customers in the business.
This will be brought about by the availability of man power in
the organization therefore making it easy for the marketing and
advertisement of the products to be carried out accordingly.
For the purposes of implementing the coming up with new
machines I will use strategies such as employment of skilled
employees and the motivation of the existing employees so as to
increase their innovation. For me to implement the satisfaction
of the children’s needs, I will therefore use strategies such as
listening to their complaints and ensuring that the gaps in the
market are filled. Finally, I will implement the gaining of the
market position goal by identifying the gaps in the market as
well as listening to the children’s complaints. (Strand, 2018)
The general manager will therefore be responsible for the
monitoring and the execution of the strategic plan. However, I
will address the accountability in the organization by ensuring
that the leaders are encouraged to play their roles accordingly.
This will lead to a reduction of the losses in the organization.
For the monitoring and the execution of the activities in the

strategic plan, the general manager will be responsible. Again,
the supervisors will be responsible for ensuring that the
employees carry out their tasks accordingly. On the other hand,
I will track the employees’ accountability by ensuring that their
performance is managed in an effective manner.
The clients and stakeholders will play important roles in
ensuring that accountability is enhanced. The clients will be
required to report the cases of the incompetence of the
employees. For the clients and stakeholders to be able to play
an effective role in the accountability of the organization, I will
come up with a motivation plan. This will play significant roles
in encouraging them to report the cases of the leaders who are
not accountable (Strand, 2018.
Moreover, risk-adjusting the service population to reflect the
developmental differences in children entering child welfare is
an important element of sound measurement. Differentiating the
outcomes for children based on their age at entry controls for
developmental differences in the service population that affect
the type and timing of system outcomes. Therefore, four
indicators that would signify success with regard to the
strategic plan would include:
1. Safety Indicators: Child safety is a top priority for the child
welfare system. Thus, the safety indicators would be examined
and measured with three factors from maltreatment recurrence
(the rate in which children experience maltreatment following
the initial investigation of maltreatment, maltreatment in out-
home care (the rate at which children experience maltreatment
while placed in foster care) and reentry to foster care (the rate
at which children experience placement into foster care
subsequent to reunification with their parents.
2. Permanency Indicators: In reunifying children with their
parents or finding them adoptive homes as quickly as possible,
these second indicator can be observed during different time
periods and by using the date from the U.S. Department of
Health and Human Services that will demonstrate a sizable
portion of children are not waiting long in out-of-home foster

care to be adopted, thus children are being placed in homes
where they are generating good permanency or placement
stability.
3. Well-Being Indicators: Well-being indicators of physical
health, mental health and education problems should be
measured as children enter and exit the child welfare system to
assess their issues upon entering and exiting the child welfare
system to see how much the child has benefited from the
services or resources offered to them. As according to the text
of Chernoff et al., (1994) children entering the child welfare
system appear to have a number of physical health problems,
repeated a grade or received SED services; However, enhancing
child and family well-being should be a major goal of the child
welfare system, especially when children come into the child
welfare system with a variety of problems and it makes it hard
for professionals to determine if the child improved or have
been exacerbated by experiences in out-of-home care. Thus,
families have enhanced capacity to provide for their children’s
needs and children receive the appropriate services to meet
educational needs.
4. Administrative Indicators: Administrative indicators will be
measured on the indidence of abuse or neglect in foster care
measuring the percentage of children in foster care during the
period under review that have been the subject of indicated
maltreatment for a foster parent or facility staff during a six
month period.
Part V. Action Plans for Child Welfare
The action plan on how to execute the stated strategic plan in
four years. The strategic plans included the introduction of the
new machine in order to attract new customers, introduction or
improvised children production in order to increase children's
satisfaction and increase the client coverage. The new machines
will equip the employees with new skills and the urge for
innovation. Gaining of market position was also a strategic
plan that was stated. In stating the action plan, there should be
an indication of how the goals will be achieved and the people

responsible for the plans. In creation of more machines, the
resources must be stated clearly in terms of funding. The
original machines must also be outlined and how the newly
intended machines will improve the work output.
In increasing children satisfaction, the features on the new
products must be clearly stated and how they will work better
compared to the already existing goods. Besides that, there
might be emerging side effects both positive and negative which
should be clearly understood. In the move to globalize the
market as a strategic plan, the moves must be stated and the
resources required. During the action plan, there must be
supervisors and clearly written reports that will lead to an
organized way of working and the supervisors will be
responsible for giving directions on what to be done.
In plans established in child welfare needs improvement should
be complete current and clear must explain the changes that will
occur when used to displace the already existing mode of
business operation. Moreover, the plan should include the ideas
that were gathered during brainstorming and planning during
child welfare needs assessment. There were various secondary
and primary data that were collected through various methods
and they contain a detailed information on the previous
performance of the company. The data also contains the
analyzed information about the competition received by the
company from other companies. The guiding document are
important in the action plans since it contains the information
on stakeholders and the shares own across the company.
The stakeholder survey acts as a great guide to establish the
division or roles and the programs to be utilized during the
running of the action plan. The challenges facing children must
also be put into consideration as a way of ensuring the action
plan favor every potential customer across the market.
In conclusion, a strategic action plan is very important
expecting of ensuring that the stated goal of the company is
executed step by step. The section plan is important since it will
always create a reference point so that in case of any mistake,

it's easy to fix. The plan also gives a blueprint of how and who
will be responsible for the process. Therefore, during the
process of creating the plan, it is imperative the the previous
research done should be visited.
References
Chamberlain, P., Feldman, S. W., Wulczyn, F., Saldana, L.,
& Forgatch, M. (2016). Implementation and evaluation of
linked parenting models in a large urban child welfare
system. Child abuse & neglect, 53, 27-39
Child Welfare Strategy Group. (2016). Retrieved from
https://www.aecf.org/work/child-welfare/child-welfare-strategy-
group//
legacy for change management. Human relations, 69(1), 33-60.
García-Sánchez, I. M., & Lorenzo, J. M. P. (2009). Decisive
factors in the creation and execution of municipal action plans
in the field of sustainable development in the European
Union. Journal of Cleaner Production, 17(11), 1039-1051.
Jenson, J. M., & Hawkins, J. D. (2018). Ensure healthy
development for all youth. Grand challenges for social work and
society, 18-35.
McGuire, L., Rizzo, M. T., Killen, M., & Rutland, A. (2018).
The development of intergroup resource allocation: The role of
cooperative and competitive in-group norms. Developmental
psychology, 54(8), 1499.
Strand, V. C. (2018). Introduction: Developing trauma sensitive
child welfare systems. In Trauma responsive child welfare

systems (pp. 3-11). Springer, Cham.
Strand, V. C., & Sprang, G. (Eds.). (2018). Trauma Responsive
Child Welfare Systems. Springer.
Young, R. M. (1999, February). Notes on the use of plan
structures in the creation of interactive plot. In AAAI fall
symposium on narrative intelligence (pp. 164-167).

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