Globalinx Mobi is a mobile virtual network operator (MVNO) that offers prepaid cellular plans on major nationwide networks without contracts. They provide competitively priced unlimited talk, text, and data plans at significantly lower monthly rates than major carriers. Their plans are simple to understand with flexible options based on customers' needs. They also offer value-added services like device financing and protection. Globalinx Mobi aims to save customers $50-60 per month compared to major carriers by eliminating phone subsidies and contracts.
2. Agenda
• What is Mobi?
• Why wireless?
• Plans
• Devices
• Value added
services
• Selling points
• Support/
Questions
3. What is Mobi?
• MVNO (Mobile Virtual Network Operator)
• Prepaid cellular
• Nationwide footprint with 3G and 4G
coverage
• Simple, easy to understand pricing
• No contracts
6. Why wireless?
Postpaid Mobi
• Carrier pays ~ $250
phone subsidy
• 2-year agreement to re-
coup money
• Early termination fee
• Popular phones
• New phone every 2
years
• Higher monthly ser-
vice fees
• No phone subsidy
• Customer pays for phone
upfront, BYOD or via PayPal
• No contract
• No early termination fee
• Popular phones
• New phone when you want
• Lower monthly service fees
7. Plans
• Competitively priced plans
• Simple, easy to understand pricing
• Flexible options based upon
customers needs
• Mi-Fi and wireless cards
8. Unlimited Talk
• $34.95* per month ($44.95 for Verizon)
• Not available with AT&T
• Unlimited voice calling in the US
• Unlimited portal access
• Targeted at people who don’t text or use data
services, emergency phones, seniors, or
people who just like to communicate the old-
fashioned way!
*Plus taxes and surcharges
9. Unlimited Talk and Text
• $44.95* per month
• Only available on AT&T
• Unlimited calling and texting in the US
• Unlimited portal access
• Simple, easy to use phones
• Targeted at people who use a lot of voice or text
messages on a monthly basis. No data access on
this plan.
*Plus taxes and surcharges
10. Unlimited Talk & Text + 2.5 GB
• $44.95* per month ($54.95 for Verizon)
• Available with Sprint, T-Mobile and Verizon
• Unlimited calling and texting in the US
• Unlimited portal access
• Simple, easy to use phones
• Targeted at lighter data usage
• Very competitive, with recent aggressive plans
from carriers
*Plus taxes and surcharges
11. Unlimited Talk, Text + 5GB
• $59.95* per month ($69.95 for Verizon)
• Available with Sprint, T-Mobile and Verizon
• All the voice minutes, text messages and 5 GB
worth of data
• 3G and 4G coverage (where available)
• Simple, easy to use phones
• Targeted to the person who is always on the go and
in touch via email, apps, text, etc.
*Plus taxes and surcharges
12. NEW! Share Plans
• Plans include unlimited voice minutes and SMS
• Customer selects how much data they want for
their account
• Available with GSM-T and CDMA-S
• Primary plan carries data for the account
• Up to 5 lines per account
• Each line billed separately
• Today, requires 2 separate orders
13. NEW! Share Plans
• 1st plan determines available data
– 5 GB for $75
– 10 GB for $115
– 20 GB for $215
• Price includes 1st line of service
• Additional lines billed at $15 per line
15. Devices
• Always changing
• Wide range
– Basic feature phone
• Samsung M400 for $49.95
– Mid range
• Sony Xperia (multiple models)
– High end
• iPhone to Samsung Galaxy
– BYOD
16. iPhones
• Available for new purchase on GSM-A
and GSM-T networks
• Working on iPhones for Sprint
• Not available with Verizon
17. BYOD
Bring Your Own Device
• Available on all networks
• Each carrier has their own rules
18. BYOD: AT&T or T-Mobile
• Any unlocked GSM device
• Purchase a SIM card on
the appropriate network
for the device
• No charge for the SIM cards
• Requires an unlocked GSM phone
19. BYOD: Verizon
• No iPhones
• Must be a Verizon phone that is not
currently active with Verizon
• For Device, select “Already Have An
Approved Device?”
20. BYOD: Sprint
New rules starting February 2015
• Device not reported as lost or stolen
• Associated Sprint account is in good standing
• Any associated Service Agreement, Installment
Billing Agreement, or Lease Agreement
(including payment of any end-of-lease
purchase option amount) has been fulfilled
21. Value Added Services
Device Financing (optional)
• PayPal Credit (BillMeLater)
• Special financing options
(e.g., 6 months no interest)
• Pay on your terms
• No annual fee
• Used all over the web
22. Value Added Services
GLOBALINX Premium Home Phone
Service for $9.95 per month
• After activation of Mobi service, customers will
receive a promo code via email
• Enter it during GLOBALINX signup process to
receive discount
23. Value Added Services
Device Protection
• Mobi has partnered with GoCare
• Well known device protection provider
• “A” rating with BBB
• Covers both new and used devices
– Water damage, drops, unlimited claims
• $8.95 per month or $69 per year; $50 deductible
25. Value Added Services
Mobi Wallet Account
• Available on all networks
• Works like a calling card
• Enables functionality not included in calling plan:
– SMS ($0.05 per message)
– MMS ($0.05 per message)
– Data ($0.05 per MB)
– International calling (rate varies by country)
26. Selling Points
Mobi vs. Verizon
• Mobi Unlimited Talk, Text + 5GB: $59.95/month
• Verizon More Everything 5 GB: $120/month
• Savings = $60.05 per month
– Annual Savings = $720.60
– 2-year Savings = $1441.20
27. Selling Points
Mobi vs. AT&T
• Mobi Unlimited Talk, Text + 5GB: $59.95/month
• AT&T Mobile Share Value Plan, 4GB: $110/month
• Savings = $50.05 per month
– Annual Savings = $600.60
– 2-year Savings = $1201.20
28. Selling Points
• Postpaid carrier phone subsidy of $200
to $300
• 2-year savings
– Verizon: $1441.20 ($60.05 per month)
– AT&T: $1201.20 ($50.05 per month)
• Breakeven point is 6 months or less
29. Selling Points
• No contracts
• Upgrade your phone whenever you want
• ~ $50 to $60 savings per month
• Unlimited plans
• Carrier selection
• National footprints
• Home phone add-on for $9.95 per month
30. Questions to Ask
• What cellular carrier are you with?
• Are you happy with your service?
• How much do you pay per month?
• When is your contract up?
31. Questions to Ask
• Do you plan on changing carriers?
(If yes, what carrier are you going to?)
• If you could choose which network you
wanted, not have a contract and save on
your monthly service, is that something
you would be interested in?
32. Open Items and Updates
AT&T MMS and Group Text on iPhones
• MMS cannot be sent or received to other non-
iPhones
• Working with Apple to become “Approved
Authorized Dealer”
• Will enable more access into devices to
change currently locked settings
33. Open Items and Updates
Short code blocking with T-Mobile
• Escalated to carrier
• They’re researching why this is randomly
happening
34. Open Items and Updates
Activation error messaging
• Working with each carrier to get every possible
error code
• Making a customer friendly description so the
customer knows why activation fails
(invalid device, wrong IMEI or ESN)
35. Open Items and Updates
Verizon 4G
• Not currently available
• Restricts BYOD options