1. Jagdish, e-commerce Manager
09790794482
Experience Summary
I have an overall of 15 years of experience in the Information Technology Industry. As part of my
assignments, I have taken up responsibilities as Project Manager/Service Delivery Manager, Technical
Lead and consultant in application development, reengineering and support projects, leading various
projects end to end across SDLC phases. My experience in technologies includes ASP.NET 3.5, C# 3.5,
UML, SQL Server 2005, and I have good functional understanding in the financial services and retail
sectors.
I have excellent interpersonal and communication skills and worked closely with various customers
across various geographies maintaining high level of customer satisfaction.
Key customers include JPMC, Dun & Bradstreet, ASDA, Walmart, Staples Inc, TKMAXX Inc, Halifax Bank
of Scotland, Lloyds Banking Group and Royal & Sun Alliance across various geographical locations in
UK, US, China and India.
Work Summary:
Experience in handling large e-commerce and Market Site Programs in Retail and Banking domain
Experience in Business Development in Retail e-commerce and Consumer Goods
Education and Certifications
Master of Computer Applications, Madras University
Microsoft Certified Professional in web-based technologies – ASP.NET
Certified Scrum Master
Cognizant Certified in Retail Level 0
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2. Jagdish, e-commerce Manager
09790794482
Technical Skills
Operating systems Windows NT, 2000, 2003, XP and LINUX
Languages C# 3.5, Java, C++, C
Technologies ASPX, AJAX, JQUERY, Azure Cloud, WCSF, SCSF, Enterprise Library 4.0,
Unity, Servlet, JSP, Drupal, PHP and XML
Databases MS SQL Server 2005 & Sybase System 11
Application/Web servers
Middleware and Tools
IIS, Apache & JRUN 4.0
MTS & MSMQ, NUNIT, FxCOP2.6 and NANT
Build Tools Cruise Control, NANT
Configuration
Management Tools
Visual Source Safe, PVCS
Other Utilities Enterprise Architect (UML modeling tool), MS Visio and MS Project
Other Skills
Functional e-commerce, Retail, Mortgage Banking, Employee Equity and Retail
Banking
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4. Jagdish, e-commerce Manager
09790794482
Employment History
Cognizant Technology Solutions Mar-2006 till date
Caritor India Jul-2005 to Mar 2006
Cognizant Technology Solutions Apr 2000 to May 2005
DELIVERY EXPERIENCE
Estee Lauder (June 2014 - Till Date)
Program Manager
• Played the role of offshore Program Manager and Managed e-com and m-com accelerated rollout
• Managed CoreSites(Non-Ecommerce Marketing Sites)
Highlights:
• Delivered more than 50 eCommerce sites for MAC, Estee Lauder, BobbyBrown, Aveda and Lamer
brands across multiple regions and languages
• Rollout 4 Parallel Sites per month
• Involved in several business development activities and proactive proposals for Estee Lauder Online
• Managed Revenue of 10 Million USD
Team Size: 56
ASDA and Walmart(Oct 2011 - May 2014)
Project Manager
• Played onsite manager role managing cloud based applications
• Managed delivery / implementation from offshore, interface directly with customers from offshore
Highlights:
• Part of a winning proposal (AZURE CLOUD), initiated many proactive proposals including SNE fro
ASDA(Store Number Expansion) and part of many development and support proposals.
• Delivered 30+ applications that are LIVE in production successfully
• Managed Revenue of 4.5M USD and exceeded the target set
Team Size: 45
Lloyds Banking Group (Jan -2011 to date)
Project Manager - ADM, Credit Management, GroupIT Integration Program
• Managing coordinated delivery / implementation of integrated [Lloyds, HAL and BOS] systems within
Credit Management Platform. Successfully implemented Group Integrated Data warehouse [GrID],
supported 4 cycles of Critical Business Testing [CBT] and supported live runs post implementation.
Worked closely with customers from offshore
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5. Jagdish, e-commerce Manager
09790794482
• Skills practiced: Planning, scheduling, monitoring, highlight risk, and project status reporting.
Operations including budget, invoice, revenue forecast and ESA operations.
• Team Size: 27
HBOS WHVAI (Jan -2008 to Dec 2010)
Release Manager - ADM, Wholesale High Value & Internet platform
• Managing releases from onsite and offshore for various applications among channels, product
servicing, account servicing, customer servicing, ecommerce and corporate online applications
• Skills practiced: Stake holder management, planning release(end to end), provide technical solution,
architecting, designing, multi level security implementation, web service security enhancements,
parallel build for multiple releases and framework enhancements
• Team Size: 30
HBOS Employee Equity Solutions (Mar -2007 to Dec 2007)
Project Manager – Employee Equity Solutions - EES
• Managing the project from onsite on implementation of various employee equity plans and products
• Skills practiced: Estimation using redeem methodology, project tracking, budgeting and day to day
operations
• Team Size: 3
HBOS Retail (Mar -2006 to Feb 2007)
Technical Lead - ADM, Retail
• Technical lead responsible for delivery from offshore for Service Manager/ Account Manager
application
• Skills practiced: Design, test based development using ASP.NET 2.0 and C#2.0, code review, POC,
project delivery, integration and technical training
• Team Size: 12
Staples Inc – US (Dec -2005 to Mar 2006)
Technical Lead – Retail, Stores
• Technical lead responsible for delivery from offshore for Staples Rewards Program, Easy
Shopper(Touch Screen Based) to increase sales by providing rewards to customers on swipe at the
personalized kiosk in the store
• Skills practiced: Design, development using Oracle 9i, LINUX, TOMCAT and Java Application,
scaling, performance tuning and project delivery
• Team Size: 08
PREVIOUS DELIVERY EXPERIENCE HIGHLIGHTS
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6. Jagdish, e-commerce Manager
09790794482
TKMAXX - UK (Jul 2005 to Dec 2005)
Technical Lead – Retail, stores logistics and traffic control
• Technical lead responsible for delivery from offshore for TKMAXX Inc(leading off price of United
Kingdom) to provide centralized visibility of store runs and manage traffic activities at the logistics
centers
• Skills practiced: Design using Rational Rose, development using ASP.NET, C#, SQL Server 2000 and
project delivery
• Team Size: 7, Location: Chennai
JP Morgan Chase - US (Sept 2003 to May 2005)
Project Lead – Mortgage, home finance underwriting system
• Project lead responsible for delivery from onsite and offshore for JPMC, mortgage division for
underwriting systems, credit interface, loan originating system, home equity and work bench
applications
• Skills practiced: Estimations(FP, WBS), Design, development using VB.NET, ASP.NET, Sybase
System 11, MQ Series, MTS and project delivery
• Team Size: 6, Location: US, India
• Managed scope creep, Change Controls and Risks; Set high quality standards and project goals
Dun & Bradstreet & Royal & Sun Alliances – UK & US (April 2000 to Aug 2003)
Developer/Module Lead – IME, Credit Risk Assessment
• Developer responsible for delivery from offshore for D&B and RSA customers. Worked in credit risk
projects including, EWOW(Phase 1 and Phase 2), UPIK, eRAM applications and RSA-CA
• Skills practiced: Design and development using Java, JDK 2.0, JSP, Servlets, JRUN, XML, Java
Script,
• Team Size: 30
Cognizant Confidential Page 6 of 6
7. Jagdish, e-commerce Manager
09790794482
TKMAXX - UK (Jul 2005 to Dec 2005)
Technical Lead – Retail, stores logistics and traffic control
• Technical lead responsible for delivery from offshore for TKMAXX Inc(leading off price of United
Kingdom) to provide centralized visibility of store runs and manage traffic activities at the logistics
centers
• Skills practiced: Design using Rational Rose, development using ASP.NET, C#, SQL Server 2000 and
project delivery
• Team Size: 7, Location: Chennai
JP Morgan Chase - US (Sept 2003 to May 2005)
Project Lead – Mortgage, home finance underwriting system
• Project lead responsible for delivery from onsite and offshore for JPMC, mortgage division for
underwriting systems, credit interface, loan originating system, home equity and work bench
applications
• Skills practiced: Estimations(FP, WBS), Design, development using VB.NET, ASP.NET, Sybase
System 11, MQ Series, MTS and project delivery
• Team Size: 6, Location: US, India
• Managed scope creep, Change Controls and Risks; Set high quality standards and project goals
Dun & Bradstreet & Royal & Sun Alliances – UK & US (April 2000 to Aug 2003)
Developer/Module Lead – IME, Credit Risk Assessment
• Developer responsible for delivery from offshore for D&B and RSA customers. Worked in credit risk
projects including, EWOW(Phase 1 and Phase 2), UPIK, eRAM applications and RSA-CA
• Skills practiced: Design and development using Java, JDK 2.0, JSP, Servlets, JRUN, XML, Java
Script,
• Team Size: 30
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