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DELIVERING RIGHT SOLUTIONS AT RIGHT TIME
Organization Profile   2011


VISION

To create an excellent performance unit in the IT
industry with advanced technological solutions,
thus exposing our client to reliable and flexible
product, which will install continuous growth and
prosperity in their respective field.

MISSION

FNT increases the performance of clients by
analyzing, creating, implementing and managing
Information      Technology       solutions   with   a
consistently high standard, through the path of
new technology which helps us to earn their trust
and preference.

PHILOSOPHY

The business philosophy of the company is to lay emphasis on Human Values and Personal
Relations. FNT soft tech meets ‘Delivering Right Solutions Right Time' .Great stress is laid on
proper communication, transparency and human relations, which form an integral part of the
corporate culture. At FNT, we not only develop products but we develop relationships.


We at FNT believe in teamwork. With every new day the quest for acquiring new competencies
continues. Forever searching, experimenting, innovating, learning, moving ahead with our
sincere efforts and dedication, shaping the future, and challenging our competencies to create
new opportunities, is a never-ending process in the company.




FNT Software Solutions, Bangalore
Delivering Right Solution At Right Time                                           Page 2
Organization Profile   2011




                                          The globally accepted Rational Unified Process is
                                          followed.
                                          Develop responsive requirements that provide cost-
                                          effective solutions to our client needs.

                                          Deploy the correct combination of people and
                                          products to deliver value-added services and solutions
                                          to our client.

                                          Our motto is to import our services with a high
                                          standard of quality.

                                          We always keep mind on the business needs and

DELIVERING                                techniques.

  RIGHT                                   We will be in touch with you during the whole life
                                          cycle of project. This make the things transparent
SOLUTIONS                                 that we are doing work on common tasks or
    AT                                    requirements
  RIGHT                                   Formed by a team of young and enterprising IT

   TIME                                   professionals, FNT SOFT TECH aims at blending the
                                          knowledge and skills to provide results that match
                                          your requirements
                                          At FNT SOFT TECH, we believe in listening, analyzing,
                                          advising, and implementing new projects and
                                          concepts to effectively solve complex information.
                                          Hire Software Developers to improve product “go to
                                          market” strategies.




FNT Software Solutions, Bangalore
Delivering Right Solution At Right Time                                              Page 3
Organization Profile   2011



ABOUT OUR ORGANIZATION

FNT Software Solutions is located in Bangalore, the Garden City of India, promoted, managed
and maintained by a group of talented IT professionals. Our organization has been striving to
meet the never ending needs of IT markets, since 2008. The IT technologies and trends have
been finely tuned by the company to suit the fast paced demands of the clients with an
updated research facility and equipped production system supported by the best trained and
experienced man power skills and resources present in the industry.

Our organization is being one among the largest breed of IT solution providers in the country,
concentrating in time valued renewable sources of software production with reliable research
concepts. This enables us to provide our customers with trend setting high end systems which
can take on any competition in the IT market in terms of Delivery, User Interface, Performance,
and Safe and Secure integrity, validation and requirement flexibility in the most economical
fashion.




FNT Software Solutions, Bangalore
Delivering Right Solution At Right Time                                           Page 4
Organization Profile   2011




ABOUT US


The company is a young, dynamic and progressing
software research and development center with
dedicated staff structures. The company has
established itself in the field within a short span of
time by developing a good inventory of generic IT
products.


Our research facility has enabled us to take our clients’ needs, wants and demands to next level
with modern and convenient technologies available currently. We train you to enhance their
knowledge at the corporate level. Our on campus training unit is coordinated by proven names
of the industry.


The production department of the company has a good and happy client list in the creamy
layers of medium sect customers like hospitals, hotels, retail and distribution groups, shopping
centers, and educational institutions. The currently commissioned projects belong to client
server database and remote execution software for some highly reputed international
conglomerates in construction sectors.


The company is divided into four departments


                 Software design and development center (FNT-SDC).
                 Service of ITES Technology – BPO Process (FNT-SIT)




FNT Software Solutions, Bangalore
Delivering Right Solution At Right Time                                           Page 5
Organization Profile    2011


TECHNOLOGY EXPERTISE IN OPEN SOURCE, .NET, EMBEDDED, RIA

FNT, a premier web development company provides you a complete range of solutions facing
the ever growing client’s needs and requirements and market challenges. We give you Internet
& Intranet solutions that are reliable, scalable and highly customized as per your needs. FNT
uses the best web technologies for your customized web development and optimization. The
processes involved are highly professional and can assure you appreciable success. The
developers working at FNT are definitely the best top experts in their area. All of them have a
master degree in Computer Science and Information technology, and many of them have
successfully passed Microsoft and Brain bench certification tests. Check out our Portfolio of
completed projects and have a glance at the diversity of tools and technologies we have
worked with. We want our clients to be successful, and our goal is to improve their business
through introduction of new software technologies with high quality and standard. With a wide
range of experience in new and radical technologies, along with the ability to apply it in the real
time development, we provide effective and efficient business solutions to our customers to
meet their business challenges effectively.


OUR TECHNICAL SKILL S& STRENGTH

Technologies we use for Development of Custom Software

OPEN SOURCE TECHNOLOGIES

FNT developers have deep roots in Open Source development. Technologies we use for
development of custom software are as follows.


MICROSOFT .NET TECHNOLOGIES

FNT helps companies to design, develop and integrate business solutions by using .Net
technology. FNT‘s .NET team develops and delivers comprehensive solutions utilizing the full
range of .NET functionalities.




FNT Software Solutions, Bangalore
Delivering Right Solution At Right Time                                              Page 6

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Fnt software company profile

  • 2. Organization Profile 2011 VISION To create an excellent performance unit in the IT industry with advanced technological solutions, thus exposing our client to reliable and flexible product, which will install continuous growth and prosperity in their respective field. MISSION FNT increases the performance of clients by analyzing, creating, implementing and managing Information Technology solutions with a consistently high standard, through the path of new technology which helps us to earn their trust and preference. PHILOSOPHY The business philosophy of the company is to lay emphasis on Human Values and Personal Relations. FNT soft tech meets ‘Delivering Right Solutions Right Time' .Great stress is laid on proper communication, transparency and human relations, which form an integral part of the corporate culture. At FNT, we not only develop products but we develop relationships. We at FNT believe in teamwork. With every new day the quest for acquiring new competencies continues. Forever searching, experimenting, innovating, learning, moving ahead with our sincere efforts and dedication, shaping the future, and challenging our competencies to create new opportunities, is a never-ending process in the company. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 2
  • 3. Organization Profile 2011 The globally accepted Rational Unified Process is followed. Develop responsive requirements that provide cost- effective solutions to our client needs. Deploy the correct combination of people and products to deliver value-added services and solutions to our client. Our motto is to import our services with a high standard of quality. We always keep mind on the business needs and DELIVERING techniques. RIGHT We will be in touch with you during the whole life cycle of project. This make the things transparent SOLUTIONS that we are doing work on common tasks or AT requirements RIGHT Formed by a team of young and enterprising IT TIME professionals, FNT SOFT TECH aims at blending the knowledge and skills to provide results that match your requirements At FNT SOFT TECH, we believe in listening, analyzing, advising, and implementing new projects and concepts to effectively solve complex information. Hire Software Developers to improve product “go to market” strategies. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 3
  • 4. Organization Profile 2011 ABOUT OUR ORGANIZATION FNT Software Solutions is located in Bangalore, the Garden City of India, promoted, managed and maintained by a group of talented IT professionals. Our organization has been striving to meet the never ending needs of IT markets, since 2008. The IT technologies and trends have been finely tuned by the company to suit the fast paced demands of the clients with an updated research facility and equipped production system supported by the best trained and experienced man power skills and resources present in the industry. Our organization is being one among the largest breed of IT solution providers in the country, concentrating in time valued renewable sources of software production with reliable research concepts. This enables us to provide our customers with trend setting high end systems which can take on any competition in the IT market in terms of Delivery, User Interface, Performance, and Safe and Secure integrity, validation and requirement flexibility in the most economical fashion. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 4
  • 5. Organization Profile 2011 ABOUT US The company is a young, dynamic and progressing software research and development center with dedicated staff structures. The company has established itself in the field within a short span of time by developing a good inventory of generic IT products. Our research facility has enabled us to take our clients’ needs, wants and demands to next level with modern and convenient technologies available currently. We train you to enhance their knowledge at the corporate level. Our on campus training unit is coordinated by proven names of the industry. The production department of the company has a good and happy client list in the creamy layers of medium sect customers like hospitals, hotels, retail and distribution groups, shopping centers, and educational institutions. The currently commissioned projects belong to client server database and remote execution software for some highly reputed international conglomerates in construction sectors. The company is divided into four departments Software design and development center (FNT-SDC). Service of ITES Technology – BPO Process (FNT-SIT) FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 5
  • 6. Organization Profile 2011 TECHNOLOGY EXPERTISE IN OPEN SOURCE, .NET, EMBEDDED, RIA FNT, a premier web development company provides you a complete range of solutions facing the ever growing client’s needs and requirements and market challenges. We give you Internet & Intranet solutions that are reliable, scalable and highly customized as per your needs. FNT uses the best web technologies for your customized web development and optimization. The processes involved are highly professional and can assure you appreciable success. The developers working at FNT are definitely the best top experts in their area. All of them have a master degree in Computer Science and Information technology, and many of them have successfully passed Microsoft and Brain bench certification tests. Check out our Portfolio of completed projects and have a glance at the diversity of tools and technologies we have worked with. We want our clients to be successful, and our goal is to improve their business through introduction of new software technologies with high quality and standard. With a wide range of experience in new and radical technologies, along with the ability to apply it in the real time development, we provide effective and efficient business solutions to our customers to meet their business challenges effectively. OUR TECHNICAL SKILL S& STRENGTH Technologies we use for Development of Custom Software OPEN SOURCE TECHNOLOGIES FNT developers have deep roots in Open Source development. Technologies we use for development of custom software are as follows. MICROSOFT .NET TECHNOLOGIES FNT helps companies to design, develop and integrate business solutions by using .Net technology. FNT‘s .NET team develops and delivers comprehensive solutions utilizing the full range of .NET functionalities. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 6
  • 7. Organization Profile 2011 JAVA TECHNOLOGIES SOFTWARE APPLICATION DEVELOPMENT FNT helps companies to design, develop and integrate business solutions through Java technology. FNT‘s Java team develops and delivers comprehensive solutions utilizing the full range of Java functionalities. RICH WEB APPLICATIONS Users expect rich interaction and high performance for browser-based applications, and we know how to deliver. Whether you are using Microsoft .Net, LAMP (Linux, Apache, , PHP), or Ruby on Rails , our staff can develop user interface in Flex, Open Laszlo, AJAX technologies for building rich interactive web applications. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 7
  • 8. Organization Profile 2011 ORGANISATIONAL DEPARTMENTS SOFTWARE DESIGN AND DEVELOPMENT DEPARTMENT (FNT-SDC) “Electronic–Distributor and Reseller Network Administration” The project titled “Electronic–Distributor and Reseller Network Administration” is a simple e-Commerce application. The developed system covers the scope of the traditional system by means of taking online enquires to the company through the Reseller - Distributor Network without violating the channel policies wherein the online system adopted has increased the overall scope of the entire network by means of increased sales. The top executives of the company are kept informed about the progress of the products movements at each stage, such that there is a tab as to whether the products are dispatched or received by the reseller. Technologies: Technology : Visual Studios 2005 Application Platform : ASP.Net and .Net Framework 2.0 Programming Language : C# Back End : SQL server 2000 Operating System : Microsoft Windows Server 2003 SCREEN SHOTS OF THE PRODUCTS FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 8
  • 9. Organization Profile 2011 ”Online Movie Reservation System ” This is an online web site on which user as well as theatre owner can register themselves, can use this site to update movies in theatre and can search for particular location of theatre and can book tickets for a particular movie. Also theatre authorities can check the ticket numbers for valid users. Technologies: Operating system : WindowNT Server Languages : Visual Basic Scripts : VB Script, JavaScript Tools : Visual InterDev, Microsoft Transaction Server (MTS) Web Server : Internet Information Server (IIS 4.0) Databases : MS Access, MS SQL Server SCREEN SHOT OF THE PRODUCT FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 9
  • 10. Organization Profile 2011 “Online Customer Care Product” The online customer care project is a vital component. Customer can be in touch with the Online Customer Care Desk 24x7. They can have the user-friendly interfaces to post requests, know about their request statuses and also about the previous solutions given to the requests. The Home Page contains Links not only for Home, Contact Us, Etc, but also for ‘Login- For-Employee’, ‘Post-a-Query’, ‘Previous-Solutions’ and ‘Query-Status’ which must be redirected to their respective pages (via authorization check wherever required). A click on Post Query link redirects you to the Post a query page where the insertion of the query along with name of the customer who posted the query, contact no, etc will be done in the respective tables. Technologies: Technology : Visual Studios 2005 Application Platform : ASP.Net and .Net Framework 2.0 Programming Language : C# Back End : SQL server 2000 Operating System : Microsoft Windows Server 2003 SCREEN SHOT OF THE PRODUCT FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 10
  • 11. Organization Profile 2011 “Hospital Management” This Hospital Management System is a system provides a better help to the hospital staffs and doctors to look after their business. It also reduces the problems in the existing systems like patient details entry (whether inpatients or outpatients) and managing the payments of the doctors to the patients. By this we are making the entire system more effective with reduced cost. Technologies: Operating system : WindowNT Server Languages : .Net Scripts : VB Script Tools : Visual InterDev, Microsoft Transaction Server (MTS), Com. Web Server : Internet Information Server (IIS 4.0) Databases : MS Access, MS SQL Server SCREEN SHOT OF THE PRODUCT FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 11
  • 12. Organization Profile 2011 “Tax Control Management System” At present the queuing phenomenon always appears in the tax service hall, since the tax service window has a heavier load to manage the tax. The implementation of the tax self- service system can provide convenient and efficient self-service for the taxpayer; it can improve and optimize the quality of the tax service; so can reduce the queuing time. The tax self-service system plays the role of cutting off the apex and filling up the valley. On the whole, it distributes the quantity of the business operations, and it reduces the pressure in managing the tax in peak time. It decreases the queuing phenomenon effectively and thus the system plays the role of cutting off the apex. In this paper, the architecture, the software and hardware design methods of the tax self-service system are proposed. Technologies: Technology : Visual Studios 2005 Application Platform : ASP.Net and .Net Framework 2.0 Programming Language : C# Back End : SQL server 2000 Operating System : Microsoft Windows Server 2003 SCREEN SHOT OF THE PRODUCT FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 12
  • 13. Organization Profile 2011 “Intelligent Doctor” The objective of this document is to provide doctor with a kit which contains tools (Software tools) which will provide ease in handling their patients. This software helps the doctors to have a complete record of their patients. It also helps the patients in contacting their doctors through online whenever required. There is a special feature of ALERTS to the doctor, which gives him/her information as per their daily schedule (appointments). It also provides a feature of setting priority for the emergency. A special package is provided to the doctors based on their Specialization ex. Ophthalmologists, Gynecologists, pediatricians, General Physicians etc. Technologies: Operating system : Window NT Server Languages : .Net Scripts : VB Script, JavaScript Tools : Visual InterDev, Microsoft Transaction Server (MTS), Com. Web Server : Internet Information Server (IIS 4.0) Databases : MS SQL Server SCREEN SHOT OF THE PRODUCT FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 13
  • 14. Organization Profile 2011 SERVICES ON ITES TECHNOLOGYS –BPO (FNT-SIT) FNT is a leading global provider of business process outsourcing services. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. FNT provides services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing and business research and analytics. We into ITES customer service and support, emerging as a factor that gives the needed edge to a company, we at FNT SOFTTECH introduces ourselves as a leading, high quality, Business and Knowledge Process Outsourcing Company. FNT leverages its Rightshoring approach that is best suited to our clients business. We offer the benefit of our global delivery model across India class centers and over 100 employees across India. This model allows us to meet the needs of our clients in a timely, efficient and cost effective way. Founded in 2008, FNT has quickly risen to the top of the BPO and contact center industry and built a reputation for high quality service and proven results. Our world class Process Excellence / Operational Excellence capability has been consistently recognized by our clients and industry associations. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 14
  • 15. Organization Profile 2011 SERVICES We provide a comprehensive range of business process outsourcing (BPO) services across the customer lifecycle Customer Acquisition Customer Care Transaction Processing Accounts Receivable Management Business Research & Analytics Customer Acquisition A key factor for the growth of any business is the acquisition of new customers and the retention of existing clients. While customer acquisition is a key goal, it poses challenges, including potentially high marketing costs and efforts needed to close a sale. Companies, regardless of size and geography are looking to: Expand their customer base Minimize costs and customer acquisition lead times improve customer relationships by creating effective loyalty programs FNT offers customized end to end customer acquisition solutions that address the Banking and Financial Services, Telecommunications and Media and Healthcare industries. Application processing Order management Customer surveys Inbound telesales Account activation Data verification Cross-sell and Up-sell Origination Policy verification programs Funding Sales verification Direct marketing New policy processing Provider verification Data mining Mailroom activities Membership and provider enrollment FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 15
  • 16. Organization Profile 2011 Customer Care In an intensely competitive marketplace products can become commodities and services the true differentiators. Managing and exceeding customer expectations by providing services while reining in costs is a real challenge for companies worldwide. In a hyper competitive environment, global organizations are striving to: Improve customer service quality Improve customer retention Ensure security of customer data and information Manage customer service expectations and costs We offers customized and comprehensive customer care solutions to the Banking and Financial Services, Telecommunications and Media and Healthcare industries. Transaction Processing Improving operational effectiveness in order to increase customer satisfaction levels is high on the agenda of all global corporations. Therefore, streamlining and managing business processes cost effectively is an important priority. To achieve this, organizations must: Automate work-flows and make them more flexible Re-engineer processes Manage data sensitivity and security Improve throughput times FNT assists clients in meeting these goals by offering a range of services including back office outsourcing, back office processing, document management, mailroom services and transaction processing services. Our team offers customized end to end back office outsourcing solutions to the Banking and Financial Services, Telecommunications and Media and Healthcare sectors. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 16
  • 17. Organization Profile 2011 Automating Workflows Improving Throughput Re-Engineering Process Managing Data Sensitivity and Security Document Document Processing Transcription Setup Management Services And Customer Interaction Mailroom operations Data verification Processing voice based Document scanning Data coding interactions Document indexing Data entry E-mail and web based Data reporting entry Data conversion Transaction setup Data research And Analysis Accounts Receivable Management We have demonstrated expertise in anchoring billing and collection processes for Fortune 100 clients. Our Collections practice features: Focus on performance and compliance to deliver exceptional results that positively impact client bottom lines Expertise across diverse businesses, customers and products including Banking and Financial Services, Telecommunications and Media and Healthcare Collection agents supported by a qualified operations leadership and process excellence teams FNT strategies to drive collections results include: Initial data scrub and scoring Multi-channeled telephony Customizable collections letters Skip tracing FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 17
  • 18. Organization Profile 2011 Post-Charge Off Collections Our strategy ensures FNT contacts and collects from the highest percentage of customers, translating to the greatest return and highest value for our clients. Pre-Charge Off Collections FNT’s pre-charge off programs assist our clients in minimizing write-offs. Our programs can be implemented in a first party or third party model and help our clients proactively manage their delinquent portfolios. Early Stage Delinquency Calls Although most organizations realize the importance of contacting customers early in the delinquency cycle, not all have the resources necessary to sustain consistent and cost-effective collection treatment. FNT provides a customized customer service approach to contacting customers and mitigating the threat of a write-off. Our pre-charge off and post-charge off programs deliver benefits to clients including: Increased response rates from delinquent customers Increased payments as a result of our multi-channeled collection strategy Demonstrated ability to set-up extended payment plans, therefore mitigating write-offs Maximizing economic performance through reduced costs and write-offs Business Research & Analytics Market, customer and competitive intelligence are imperative to create the right business strategy and essential in today’s business environment. To sustain and improve their market position, companies need to: Track and analyze market trends, improve their understanding of customer needs and pain-points Derive insights from market information which help in strategic decision making FNT offers integrated business research and analytics solutions through its subsidiary, Pipal Research, a leading knowledge process outsourcing (KPO) company, including financial FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 18
  • 19. Organization Profile 2011 performance measurements to financial institutions. It gathers information from a range of reliable sources using advanced information management tools, multiple databases and sophisticated methodologies such as Knowledge Scope. FNT offers customized end to end business research and analytics solutions Understanding Market Trends Knowledge Management Competitive Intelligence Understanding Customer Needs Investment Corporate Quantitative Knowledge Support Research Intelligence Analytics Company Strategic Costumer Pitch book and profiling planning insights document creation Industrial support Economic Corporate library analysis & Competitive predictive service technical intelligence modeling Documentation stock Operations Multivariate management Fixed income decision support problem solving Quick answer and credit Scorecard service analysis creation and Valuation and management modeling Overview FNT ranks amongst India’s fastest growing BPO companies. We are constantly on the lookout for the right talent across various levels and operational expertise. The FNT brand is built around a core of professionalism, meritocracy and innovation.FNT is managed by an experienced team drawn from across industries and cultures. Employees can look forward to career growth and working for a growing global company. We offer roles across functional and operational areas in several verticals ranging from Financial Services to Telecommunications and Media to Healthcare. Whether you are looking to grow in client operations or specialize in a vertical domain, we offer the resources; training and knowledge that can help you achieve your career aspirations.FNT is an equal opportunity employer. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 19
  • 20. Organization Profile 2011 CONCLUSION Why us? Our organization has a dedicated research and development units. We are capable to give best solutions to all our clients based on the current technologies. With this system our service will be highly economical in development pattern conserving time and money without compromising a quality of international standard. The training unit of the company embedded with high definition of human resources and infrastructure. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 20
  • 21. Organization Profile 2011 CONTACT US Corporate Office: No.2621, 3rd floor, 27th main, HSR Layout, Sector 1, (Above Axis bank), Bangalore - 560 041. Office : 080-65700972 Ring Us : +91 8951249618 , +91 8867744109 E-mail : enquiries@fntsofttech.com Website : www.fntsofttech.com FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 21