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In replying to the postings, you are to critically evaluate all of
the following for at least two main postings:
Are the explanations of the roles of each of the five components
listed above clear, complete and accurate? If not, explain.
Is there a clear relationship between each of the five
components described and the hospital billing system?
Provide at least one addition to one of the component
descriptions (identify another person, organizational
component, process, data element, or aspect of technology)
The hospital billing system is a complex tool utilized to provide
accurate accounts of patient services. The fundamentals of
which address the people using the system, components,
processes, data/information and technology. When properly
used the billing system is an effective tool for the procurement
of financial obligations for services rendered, but when
accessed in the wrong way it has the ability to hurt the hospital,
patients, employees or all of the above.
People:
Any person in contact with a patient is potentially one who
uses the billing system and subsequently any person in contact
with patients, whether direct or indirect, are responsible for
billing. Doctors, nurses, pharmacists and secretaries are
responsible for ensuring that charges are properly submitted for
billing, while indirect patient services such as EVS and food
service costs are built into the cost of hospitalization. Everyone
involved in the usage of the billing system, as well as the
patients, are affected by the system. Missed charges related to
patient care can cause a financial deficit and negatively impact
the staff in ways such as missed raises and poor working
conditions. Extra and wrong charges can cost the patient extra
money as well.
Organizational Components
: All departments use the billing system in a hospital. Central
Electronic Health Records can be accessed across the hospital
ensuring that charges are properly entered and ultimately
submitted to the insurance companies for reimbursement. For
example when a patient leaves a unit for a procedure or test,
technicians can access the EHR to enter charges, which all
members of the health team can access. This spreads the
accountability across all members of the health care team.
Processes:
Data entry is the primary process in which all users of the
billing system are engaged. Without the entry of data into the
hospitals EHR, charges cannot be determined and therefore
revenue for the hospital can be lost.
Data/Information:
Many data elements are important in the billing system but the
top 5 are: Patient identification, patient demographic
information(billing address, contact info), insurance
information, dates of service/services rendered and service
providers identification. Without these key elements there is a
potential for missed revenue and lack of payment.
Technology:
Technology is now the backbone of medical billing. With the
addition of the EHR in the 1960s, data entry became
streamlined and more easily accessible than the previous paper
filing and faxing of records. It is expected that the EHR and
billing system be secure and the utilization of an EHR does not
come without its risks. Security breeches, although rare in this
day and age, can occur in a hospital putting the patients at risk
of identity theft. It is also expected that technology operates
seamlessly and without interruption. Temporary interruptions
in technology are expected on occasion for upgrades but as a
whole, healthcare professionals expect the technology to
operate and rely on this technology to properly perform their
jobs.
References:
Are Hospital Billing Practices Unethical? Chargemaster Still
Used To Boost Revenue. (2017).
Medical Ethics Advisor
,
33
(6), 1–3. Retrieved from
http://search.ebscohost.com.ezproxy.umuc.edu/
login.aspx?direct=true&db=ccm&AN=123350952&site=eds-
live&scope=site
High Cost of Billing and Collections: EHRs not helping. (2018).
Health Care Collector: The Monthly Newsletter for Health Care
Collectors
,
31
(11), 1–11. Retrieved from
http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?direct
=true&db=heh&AN=128629383&site=eds-live&scope=site
Erna Permanasari Adhistya, Fauziati Silmi, & Kartika Candri
Argi. (2018). Development of a Web-Based Convergent
Hospital Billing System.
MATEC Web of Conferences
, 02001.
https://doi-
org.ezproxy.umuc.edu/10.1051/matecconf/201824802001
Pryor, C. (2005). The Hospital Billing and Collections Flap: It’s
Not OverYet.
Journal of Health Care Compliance
,
7
(3), 25–30. Retrieved from
http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?
direct=true&db=heh&AN=17044963&site=eds-live&scope=site

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In replying to the postings, you are to critically evaluate all of t

  • 1. In replying to the postings, you are to critically evaluate all of the following for at least two main postings: Are the explanations of the roles of each of the five components listed above clear, complete and accurate? If not, explain. Is there a clear relationship between each of the five components described and the hospital billing system? Provide at least one addition to one of the component descriptions (identify another person, organizational component, process, data element, or aspect of technology) The hospital billing system is a complex tool utilized to provide accurate accounts of patient services. The fundamentals of which address the people using the system, components, processes, data/information and technology. When properly used the billing system is an effective tool for the procurement of financial obligations for services rendered, but when accessed in the wrong way it has the ability to hurt the hospital, patients, employees or all of the above. People: Any person in contact with a patient is potentially one who uses the billing system and subsequently any person in contact with patients, whether direct or indirect, are responsible for billing. Doctors, nurses, pharmacists and secretaries are responsible for ensuring that charges are properly submitted for billing, while indirect patient services such as EVS and food service costs are built into the cost of hospitalization. Everyone involved in the usage of the billing system, as well as the
  • 2. patients, are affected by the system. Missed charges related to patient care can cause a financial deficit and negatively impact the staff in ways such as missed raises and poor working conditions. Extra and wrong charges can cost the patient extra money as well. Organizational Components : All departments use the billing system in a hospital. Central Electronic Health Records can be accessed across the hospital ensuring that charges are properly entered and ultimately submitted to the insurance companies for reimbursement. For example when a patient leaves a unit for a procedure or test, technicians can access the EHR to enter charges, which all members of the health team can access. This spreads the accountability across all members of the health care team. Processes: Data entry is the primary process in which all users of the billing system are engaged. Without the entry of data into the hospitals EHR, charges cannot be determined and therefore revenue for the hospital can be lost. Data/Information: Many data elements are important in the billing system but the top 5 are: Patient identification, patient demographic information(billing address, contact info), insurance information, dates of service/services rendered and service providers identification. Without these key elements there is a potential for missed revenue and lack of payment. Technology: Technology is now the backbone of medical billing. With the addition of the EHR in the 1960s, data entry became streamlined and more easily accessible than the previous paper filing and faxing of records. It is expected that the EHR and billing system be secure and the utilization of an EHR does not
  • 3. come without its risks. Security breeches, although rare in this day and age, can occur in a hospital putting the patients at risk of identity theft. It is also expected that technology operates seamlessly and without interruption. Temporary interruptions in technology are expected on occasion for upgrades but as a whole, healthcare professionals expect the technology to operate and rely on this technology to properly perform their jobs. References: Are Hospital Billing Practices Unethical? Chargemaster Still Used To Boost Revenue. (2017). Medical Ethics Advisor , 33 (6), 1–3. Retrieved from http://search.ebscohost.com.ezproxy.umuc.edu/ login.aspx?direct=true&db=ccm&AN=123350952&site=eds- live&scope=site High Cost of Billing and Collections: EHRs not helping. (2018). Health Care Collector: The Monthly Newsletter for Health Care Collectors , 31 (11), 1–11. Retrieved from http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?direct =true&db=heh&AN=128629383&site=eds-live&scope=site Erna Permanasari Adhistya, Fauziati Silmi, & Kartika Candri Argi. (2018). Development of a Web-Based Convergent Hospital Billing System. MATEC Web of Conferences , 02001.
  • 4. https://doi- org.ezproxy.umuc.edu/10.1051/matecconf/201824802001 Pryor, C. (2005). The Hospital Billing and Collections Flap: It’s Not OverYet. Journal of Health Care Compliance , 7 (3), 25–30. Retrieved from http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx? direct=true&db=heh&AN=17044963&site=eds-live&scope=site