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Using MediaWiki IBIS Conversation Extension

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Using MediaWiki IBIS Conversation Extension

  1. 1. A Brief User’s Guide Jack Park Latest: 20100905 © 2010 Jack Park; License: http://creativecommons.org/licenses/by/3.0/
  2. 2. “Dialogue Mapping™ is a proven method for building shared understanding and shared commitment. If you deal with wicked problems, that's a capability you are going to need.”—Jeff Conklin* *http://www.cognexus.org/
  3. 3.  What is an IBIS Conversation?  IBIS Conversation Basics  Basic Node Types  Various views of IBIS conversations  Starting a Conversation  Participating in a Conversation  Conversation Best-Practices
  4. 4.  IBIS = Issue-based Information Systems  Created for solving Wicked Problems  Structured conversation  Wicked Problem:  Highly complex  Many world views, passionate beliefs  No obvious known solution(s)  Frequently don’t know what the right question(s) to ask are  Requires lots of conversations  Collect and organize—structure—those conversations
  5. 5.  IBIS Extension for MediaWiki  Install to facilitate IBIS Conversations  To participate  Must be logged in  Must be willing to participate in thoughtful ways  Must be willing to listen deeply to what others are saying
  6. 6.  IBIS collects and organizes conversations in tree structures  IBIS conversations are structured collections of nodes:  Maps to collect conversations  Questions to describe issues or ask questions  Answers to take positions when answering a question  Pro nodes to support a position  Con nodes to refute a position
  7. 7.  Click on the new conversation tab  Describe the conversation  Click Save
  8. 8.  Now ready to add nodes  Click the response link
  9. 9.  Select Node Type  Ask the question (end with a ? )  Explain with details  Click Save
  10. 10.  Select Node Type  Answer the question  Add details  Click Save
  11. 11.  Goals for any conversation  Collect and structure questions, ideas, and arguments about a particular situation  Maximize the amount of signal (beneficial information)  Minimize the amount of noise (useless conversation)  Maintain the integrity of the social setting  No personal attacks in arguments
  12. 12.  An IBIS Conversation be:  Like a chat room where people want to get to know each other better  Like a design room where people are collecting design ideas  Like a situation room where people are trying to organize information resources about some situation  Like a debate room where arguments are collected and structured for varieties of purposes  A Single IBIS Conversation cannot be all of the above
  13. 13.  The purpose of any node in a conversation is to provide a root node for further conversations about one topic  A question should be about one topic  Each answer node to a question should cover one topic  Example:  Question: “what are the known causes of climate change?”  Answer : “ CO2, Methane, and Waterfalls cause climate change”  Reasons that answer is a poor one:  We might agree with the first two topics—no further dialogue needed  We might disagree with the third topic captured in that single answer.  By breaking that one answer into three separate nodes, we gain the opportunity to treat each topic individually, as if it is the beginning of a new conversation
  14. 14.  Goals to keep signals high and noise low call for care in forming arguments  Example arguments:  “I disagree”  The only information conveyed is that someone disagrees. A conversation benefits when everybody learns why there is a disagreement  “I disagree because…”  Possibly a valuable argument, but that will depend upon the nature of what follows because  e.g.: “because I read it in the newspaper” further begs the credibility of the argument  e.g.: “because (Smith, 2007, p-34) argues that…” is liable to convey beneficial information to the conversation

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