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Collaborate Business Fusion
Christoph Beyer Business Development Manager EMEA, Cisco
Dr. Adolf Kohl CTO, Bulpros
May 23rd 2014
Firing up business applications with APIs
Cisco Confidential 2© 2014 Cisco and/or its affiliates. All rights reserved.
Changes:
Buying Decisions for Collaboration
Cisco Confidential 3© 2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 4© 2014 Cisco and/or its affiliates. All rights reserved.
Business Collaboration Fusion Addressable Market
 ERP: Market Leader
 CRM: No.2 Market Leader
 User: 250.000.000
 User: 66% penetration
 Adoption: 80% Fortune 500
 Share: 39% more than 2nd
ARE RANKED #1 @
Connections
Connections
Cisco Confidential 5© 2014 Cisco and/or its affiliates. All rights reserved.
Connections
Cisco Confidential 6© 2014 Cisco and/or its affiliates. All rights reserved.
Use Jabborate to
 Optimize Resource Utilization
 Accelerate Transaction Completion
 Increase Notification Precision
 Improve Contact Success
 Speed up Information Delivery and
Enhance Collaboration Effectiveness
Cisco Confidential 7© 2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 8© 2014 Cisco and/or its affiliates. All rights reserved.
Jabborate Overview
Collaboration
Endpoints
Cisco
Collaboration
Infrastructure
External
Applications
IBM Connections
Technical Overview
User: The end-user downloads Cisco’s Web Communicator plugin once and gets
access to Instant Messaging, Audio and Video calls, as well as Presence.
Admin: Jabborate communicates with IBM Connections for the user data and
Cisco’s UCM/UP to establish real-time communications within a browser.
Microsoft SharePoint
Technical Overview
User: The end-user downloads Cisco’s Web Communicator plugin once and gets
access to Instant Messaging, Audio and Video calls, as well as Presence.
Admin: Jabborate communicates with SharePoint for the user data and Cisco’s
UCM/UP to establish real-time communications within a browser.
SAP
Technical Overview
User: The end-user downloads Cisco’s Web Communicator plugin once and gets
access to Instant Messaging, Audio and Video calls, as well as Presence.
Admin: Jabborate resides within the NetWeaver portal, communication to SAP for
the user data and to Cisco’s UCM/UP to establish real-time communications.
Unique Offering
• Differentiation
• Seamless user experience, in all productive
systems;
• Integration of 3rd parties, by using Jabber guest.
• Based on Standards
• Using Cisco API make the maintenance easy;
• Host application's integration enabled 3rd party
standards
• Simple
• Clear documented installation guides provided;
• Packed solutions facilitating easy installation;
• Third level support, to engage if needed.
• Well documented
• Trainings and documentations;
• Information and presentation materials.
Cisco Confidential 14© 2014 Cisco and/or its affiliates. All rights reserved.
Data Center & Network
E2E Collaboration: IMP, Voice, Web-Video Meeting
The Customer Receives a Clear Structured Infrastructure
Standard SDK & APIs
Standard Plugins Customer Plugins
Web Enabled APPs
ERP
Ana-
lytics
CRM
SCM
Portals
ECM
Inven-
tory
Mgt. Social
BPM
Cisco Confidential 15© 2014 Cisco and/or its affiliates. All rights reserved.
… a Transition from a non Convergent Service Model
Data Center & Network
E2E Collaboration: IMP, Voice, Web-Video Meeting
Standard SDK & APIs
Standard Plugins Customer Plugins
Web Enabled APPs
ERP
Ana-
lytics
CRM
SCM
Portals
ECM
Inven-
tory
Mgt. Social
BPM
Application
Management
Infrastructure
Management
Cisco Confidential 16© 2014 Cisco and/or its affiliates. All rights reserved.
….to an Integrated Services Orchestration
Integrated
Service Management
Infrastructure
Management
Application
Management
PublicHybridPrivate Inter-
Cloud
Integrated
Cloud & Service
Orchestration
Cisco Confidential 17© 2014 Cisco and/or its affiliates. All rights reserved.
In a Nutshell
 Add Value to users by seamless
Cisco Collaboration Integration
 Increase business productivity;
use seamless collaboration
where it is needed
 Simplification of Management
and Orchestration Models
Cisco Confidential 18© 2014 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 19© 2014 Cisco and/or its affiliates. All rights reserved.

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Firing up business apps through collaboration APIs

  • 1. Collaborate Business Fusion Christoph Beyer Business Development Manager EMEA, Cisco Dr. Adolf Kohl CTO, Bulpros May 23rd 2014 Firing up business applications with APIs
  • 2. Cisco Confidential 2© 2014 Cisco and/or its affiliates. All rights reserved. Changes: Buying Decisions for Collaboration
  • 3. Cisco Confidential 3© 2014 Cisco and/or its affiliates. All rights reserved.
  • 4. Cisco Confidential 4© 2014 Cisco and/or its affiliates. All rights reserved. Business Collaboration Fusion Addressable Market  ERP: Market Leader  CRM: No.2 Market Leader  User: 250.000.000  User: 66% penetration  Adoption: 80% Fortune 500  Share: 39% more than 2nd ARE RANKED #1 @ Connections Connections
  • 5. Cisco Confidential 5© 2014 Cisco and/or its affiliates. All rights reserved. Connections
  • 6. Cisco Confidential 6© 2014 Cisco and/or its affiliates. All rights reserved. Use Jabborate to  Optimize Resource Utilization  Accelerate Transaction Completion  Increase Notification Precision  Improve Contact Success  Speed up Information Delivery and Enhance Collaboration Effectiveness
  • 7. Cisco Confidential 7© 2014 Cisco and/or its affiliates. All rights reserved.
  • 8. Cisco Confidential 8© 2014 Cisco and/or its affiliates. All rights reserved.
  • 10. IBM Connections Technical Overview User: The end-user downloads Cisco’s Web Communicator plugin once and gets access to Instant Messaging, Audio and Video calls, as well as Presence. Admin: Jabborate communicates with IBM Connections for the user data and Cisco’s UCM/UP to establish real-time communications within a browser.
  • 11. Microsoft SharePoint Technical Overview User: The end-user downloads Cisco’s Web Communicator plugin once and gets access to Instant Messaging, Audio and Video calls, as well as Presence. Admin: Jabborate communicates with SharePoint for the user data and Cisco’s UCM/UP to establish real-time communications within a browser.
  • 12. SAP Technical Overview User: The end-user downloads Cisco’s Web Communicator plugin once and gets access to Instant Messaging, Audio and Video calls, as well as Presence. Admin: Jabborate resides within the NetWeaver portal, communication to SAP for the user data and to Cisco’s UCM/UP to establish real-time communications.
  • 13. Unique Offering • Differentiation • Seamless user experience, in all productive systems; • Integration of 3rd parties, by using Jabber guest. • Based on Standards • Using Cisco API make the maintenance easy; • Host application's integration enabled 3rd party standards • Simple • Clear documented installation guides provided; • Packed solutions facilitating easy installation; • Third level support, to engage if needed. • Well documented • Trainings and documentations; • Information and presentation materials.
  • 14. Cisco Confidential 14© 2014 Cisco and/or its affiliates. All rights reserved. Data Center & Network E2E Collaboration: IMP, Voice, Web-Video Meeting The Customer Receives a Clear Structured Infrastructure Standard SDK & APIs Standard Plugins Customer Plugins Web Enabled APPs ERP Ana- lytics CRM SCM Portals ECM Inven- tory Mgt. Social BPM
  • 15. Cisco Confidential 15© 2014 Cisco and/or its affiliates. All rights reserved. … a Transition from a non Convergent Service Model Data Center & Network E2E Collaboration: IMP, Voice, Web-Video Meeting Standard SDK & APIs Standard Plugins Customer Plugins Web Enabled APPs ERP Ana- lytics CRM SCM Portals ECM Inven- tory Mgt. Social BPM Application Management Infrastructure Management
  • 16. Cisco Confidential 16© 2014 Cisco and/or its affiliates. All rights reserved. ….to an Integrated Services Orchestration Integrated Service Management Infrastructure Management Application Management PublicHybridPrivate Inter- Cloud Integrated Cloud & Service Orchestration
  • 17. Cisco Confidential 17© 2014 Cisco and/or its affiliates. All rights reserved. In a Nutshell  Add Value to users by seamless Cisco Collaboration Integration  Increase business productivity; use seamless collaboration where it is needed  Simplification of Management and Orchestration Models
  • 18. Cisco Confidential 18© 2014 Cisco and/or its affiliates. All rights reserved.
  • 19. Cisco Confidential 19© 2014 Cisco and/or its affiliates. All rights reserved.