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Brand Co-creation
The mindset of Belgian managers & customers




                                     iVOX – research facilitators
                                                 October 2010
                Bert Hendrickx – Wouter Samyn – Yoeri Callebaut
Research Project
• 126 marketing / insights managers
• 500 Belgian customers*
• Their mindset about brand co-creation




             * Surveyed during september via the iVOX online panel
The voice of the customers
       45%                   54%                 46%
  “my brand can still      “I am loyal to    “my brand can still
develop products I want”    my brands”      improve its products
                                                   a lot”
The voice of the customers
   50%                   66%
“I regularly have
                    “I’d like to share my        63%
                      ideas for brand       “I want to cooperate
 ideas for brand       improvement”          with my brand on a
  improvement”                                  regular base”
The managers’ mindset
How connected are you with your customer?
                                            Will they meet?
Contact our team for the full report

                                                   sales@ivox.be

                                                   +32 16 22 62 14

                                                   Engelsplein 35/01.01
                                                   3000 Leuven - Belgium

                                                   @ivox_be
  Watch us on YouTube                              Slideshare.net/ivox_be




                 www.ivoxtools.com – www.ivox.be

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Brand Co-creation: the mindset of Belgian managers & customers

  • 1. Brand Co-creation The mindset of Belgian managers & customers iVOX – research facilitators October 2010 Bert Hendrickx – Wouter Samyn – Yoeri Callebaut
  • 2. Research Project • 126 marketing / insights managers • 500 Belgian customers* • Their mindset about brand co-creation * Surveyed during september via the iVOX online panel
  • 3. The voice of the customers 45% 54% 46% “my brand can still “I am loyal to “my brand can still develop products I want” my brands” improve its products a lot”
  • 4. The voice of the customers 50% 66% “I regularly have “I’d like to share my 63% ideas for brand “I want to cooperate ideas for brand improvement” with my brand on a improvement” regular base”
  • 6. How connected are you with your customer? Will they meet?
  • 7. Contact our team for the full report sales@ivox.be +32 16 22 62 14 Engelsplein 35/01.01 3000 Leuven - Belgium @ivox_be Watch us on YouTube Slideshare.net/ivox_be www.ivoxtools.com – www.ivox.be