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CASES

SOCRATOS AS A SOLUTION
INTERACTIVE GOVERNANCE
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
HOW DOES SOCRATOS WORK: Back Office

Login & Password

CONTEXT
Probl...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
SOCRATOS BACK OFFICE: 11 EASY STEPS

CONTEXT
Problem
solution
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
CLIENT &
SECTOR

 Government


Local, provincial, federal

Problem...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
Socratos & iVOX: A solution…
 Optimalize dialogue between stakehold...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE


Solution = set up online research infrastructure for own use by
a...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE

CONTEXT
Problem
setting

Survey

Field work

Online
monitoring

Rep...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
How it works
iVOX => Online Research Facilitator

Indigov => Researc...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE

 Starting from 2.500
€ 2.500 excl. VAT /
year

Us if Socratos
(1) ...
CASE: GOVERNMENT / AUTHORITIES
INTERACTIVE GOVERNANCE
 Contacts with government / authorities => Ability to sell similar ...
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I vox business cases interactive government

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I vox business cases interactive government

  1. 1. CASES SOCRATOS AS A SOLUTION INTERACTIVE GOVERNANCE
  2. 2. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE HOW DOES SOCRATOS WORK: Back Office Login & Password CONTEXT Problem solution User friendly main overview of department’s surveys (completed & executed or in development)
  3. 3. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE SOCRATOS BACK OFFICE: 11 EASY STEPS CONTEXT Problem solution
  4. 4. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE CLIENT & SECTOR  Government  Local, provincial, federal Problem setting:  Government in continuous need for input & feedback:   CONTEXT Problem setting Concerning current and planned policies Internally from own staff as well as external from various stakeholder groups  However: no research infrastructure at their disposal  Moreover: research & data collection outsourcing usually too expensive (outsourcing, budget cuts, …)  Result: Lots of ad hoc research => limited to no value added for long term policy and decision making  Lack of research experience but increasing level of knowledge and ‘competences’ available
  5. 5. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE Socratos & iVOX: A solution…  Optimalize dialogue between stakeholder groups and government by systematically collecting data: input 1 feedback alike  At a low cost  With sufficient detail, meaning and implications => conclusions / decisions CONTEXT Problem solution  With a mimimal workload for local and other governments  For towns, cities, provinces…as well as official organisations to:  Know and understand the opinions of civilians, companies and organisations / associations about various topics  Ensure optimal governance and the development of correct effective, desired and efficïent policies in many domains (decisions)
  6. 6. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE  Solution = set up online research infrastructure for own use by authorities : 1. Put required instruments at disposition for continuous & ad hoc online research / polls A. Socratos internet solution B. training plan for staff / users 2. CONTEXT Problem setting Provide access to online research & knowledge portal A. secure internet connection B. offer standardised research products & services C. Integrated possibilities for needs-tailored setup and research 3. Access to MyGov online research panel of Indigov  À la carte choices for authorities  Economies of scale thanks to central offer via provinces 6
  7. 7. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE CONTEXT Problem setting Survey Field work Online monitoring Reporting Full facilitation from set-up and fieldwork to complete dataset & reporting
  8. 8. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE How it works iVOX => Online Research Facilitator Indigov => Research Institute Socratos Projectmanagement Socratos • Management & access to IT infrastructure • Technical information & helpdesk • My Gov panel • Recruitment panelmembers in cöop. with mediapartners • Panel management • Starters kit for provinces & cities / towns • Training • Research Portal • Integrated needs-tailored solutions • Consultancy solutions PROVINCE •Main contract party & license holder Socratos => economies of scale •Logistics & Infrastructure for training sessions •Service provider: communication towards cities / towns City X City Y City Z Orders à la carte Orders à la carte Orders à la carte
  9. 9. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE  Starting from 2.500 € 2.500 excl. VAT / year Us if Socratos (1) Yearly license fee Tarif excl. VAT € 1.000 (2) Pric use Socratos Pricing  Economies of scale by working together with provinces providing ‘umbrella’ platform => Package of 5.000 completes € 1.500 Package of 10.000 completes € 3.000 Package of 15.000 completes € 4.500 Package of 25.000 completes € 7.500 Training – 2d / year Included Online research portal  50% discount to commercial tarifs Access Order extra standard products My Gov panel Included - 20% -15%
  10. 10. CASE: GOVERNMENT / AUTHORITIES INTERACTIVE GOVERNANCE  Contacts with government / authorities => Ability to sell similar services  Even without large panel existing already (not needed)  Client database  Even win-win deal possible IBOPE  City Marketing (especially São Paulo)  Civilians, companies, TOURISTS?  Upsell towards IBOPE’s current business (provide assistance, e.g. street interviewers for tourists  Software as a service to governments / authorities (all levels)  Provide them continuous research possibilities otherwhise not possible SPECIFICS TO RETAIN  Meet a unique need  Clear deployment plan  Competitive pricing

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