I-Bytes Insurance Industry

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I-Bytes
Insurance
January Edition 2020
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Table of Contents
1. Financial, M & A Updates..................................................................................................................................1
2. Solution Updates................................................................................................................................................12
3. Rewards and Recognition Updates..................................................................................................................15
4. Customer Success Updates...............................................................................................................................23
5. Partnership Ecosystem Updates......................................................................................................................24
6. Miscellaneous Updates.....................................................................................................................................29
7. Event Updates...................................................................................................................................................35

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Financial, M & A Updates
Insurance Industry

Financial, M&A Updates
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Chubb Makes Equity Investment in African Trade Insurance Agency
Chubb and the African Trade Insurance Agency (ATI) announced that Chubb has
made a $10 million equity investment in ATI. Chubb is the first global property and
casualty insurance company to become a shareholder in Africa's leading multilateral
political risk and credit insurer. Chubb is the world's largest publicly traded
property and casualty insurance company, with operations in 54 countries and
territories. The company, which is AA rated by Standard & Poor's, is a leading
underwriter of political risk insurance and reinsurance through two of its
businesses, Sovereign Risk, a specialty underwriter based in Bermuda, and Chubb
Global Markets, its London market division. ATI supports trade and investment in
African member states by providing comprehensive risk solutions, such as political
risk and credit insurance products. Established by treaty in 2001, ATI's shareholders
currently include 16 African nations and 10 institutional members. Headquartered
in Nairobi, ATI is Africa's leading multilateral political risk and credit insurer (rated
A/Stable S&P and A3/Stable Moody's). ATI currently counts 16 African nations
and 10 institutional members as shareholders. Established by treaty in 2001, ATI
supports trade and investment in African member state nations by providing
comprehensive risk solutions such as political risk and credit insurance products.
On average, ATI currently supports trade and investments in its member states
equivalent to between 1 and 2% of GDP annually.
Executive Commentary
"Insurers play a crucial role in helping to drive growth and infrastructure
improvements in the developing world," said Chairman and Chief Executive
Officer of Chubb. "With Chubb's longstanding expertise in political risk and
credit underwriting, we see our investment in ATI further advancing their
important mission to promote investment, trade and economic growth
throughout Africa."
Description
1

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Apollo and Athene (Bermuda) Close the Acquisition of GE Capital’s PK AirFinance
Debt Business
2
Apollo Global Management, Inc.; Athene Holding Ltd.; and GE Capital, the financial services arm of GE announced they have closed their previously
announced transaction for Apollo and Athene to purchase PK AirFinance, an aviation lending business, from GECAS, GE Capital’s Aviation Services unit. In
connection with this transaction, Apollo has acquired the PK AirFinance aircraft lending platform and Athene has acquired PK AirFinance’s existing portfolio of
loans. PK AirFinance is a leading aircraft lending business that serves airlines, aircraft traders, lessors, investors and financial institutions globally with loans to
borrowers in more than 40 countries. Substantially all of the $3.6 billion of PK AirFinance financing receivables that were held for sale in the second quarter of
2019 are being sold in the transaction, at a premium to book value. Financial details of the transaction are not being disclosed, although today’s close represents
receipt by GE of more than 90% of agreed proceeds. The transfer of the remaining portion of the business is deferred pending certain regulatory and other
conditions and is expected to be completed in the first half of 2020. Athene, through its subsidiaries, is a leading retirement services company that issues,
reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. The
products offered by Athene include:
• Retail fixed, fixed indexed and index-linked annuity products;
• Reinsurance arrangements with third-party annuity providers; and
• Institutional products, such as funding agreements and group annuity contracts related to pension risk transfers.
Athene had total assets of $144.2 billion as of September 30, 2019. Athene's principal subsidiaries include Athene Annuity & Life Assurance Company, a
Delaware-domiciled insurance company, Athene Annuity and Life Company, an Iowa-domiciled insurance company, Athene Annuity & Life Assurance
Company of New York, a New York-domiciled insurance company and Athene Life Re Ltd., a Bermuda-domiciled reinsurer.
Description

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AXA (France) has completed the acquisition of the remaining 50% stake in AXA
Tianping
3
AXA announced that it has completed the acquisition of the remaining 50% stake* in AXA Tianping
Property & Casualty Insurance Company Ltd from its domestic shareholders*, becoming the largest
100% foreign-owned P&C insurer in the Chinese market. Total cash consideration for the acquisition of
the 50% stake amounted to RMB 4.6 billion* (or Euro 590 million*). The completion of the transaction
follows the fulfilment of customary closing conditions, including the receipt of regulatory approvals.
AXA Tianping will be fully consolidated in AXA Group’s financial statements from the date of closing of
this transaction.
Description

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Genworth (USA) Completes Sale of its Stake in Genworth MI Canada Inc. to
Brookfield Business Partners
4
Genworth Financial, Inc. announced the closing of the sale of its majority stake in Genworth MI Canada Inc. to Brookfield Business
Partners. As previously disclosed, the purchase price was CAD$48.86 per share, reflecting a total transaction value of approximately
CAD$2.4 billion. The purchase price was subject to certain adjustments, including Genworth Canada's payment of a special dividend in
October 2019 to Genworth. The net cash proceeds, including the aggregate amount of the special dividend paid in October 2019 and
adjustments for foreign exchange, fees and expenses, were approximately USD$1.8 billion. In connection with but prior to the closing,
Genworth completed an internal reorganization whereby Genworth contributed 100% of its ownership interest in Genworth Mortgage
Holdings, Inc. (GMHI) to Genworth Holdings, Inc. (Genworth Holdings). As a result of this contribution, Genworth Holdings now owns
100% of GMHI, which owns 100% of the issued and outstanding voting securities of Genworth's U.S. mortgage insurance companies,
including Genworth Mortgage Insurance Corporation. Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 insurance holding
company committed to helping families achieve the dream of homeownership and address the financial challenges of aging through its
leadership positions in mortgage insurance and long term care insurance. Headquartered in Richmond, Virginia, Genworth traces its roots
back to 1871 and became a public company in 2004.
Description

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Genworth (USA) and Oceanwide Extend Merger Agreement
Genworth Financial, Inc. and China Oceanwide Holdings Group Co. Ltd (Oceanwide)
announced they have agreed to a 13th waiver and agreement of each party's right to
terminate the previously announced merger agreement. The 13th waiver and agreement
extends the previous deadline of December 31, 2019 to no later than March 31, 2020. The
13th Waiver also provides termination rights for Oceanwide to the extent that regulators
subsequently impose materially adverse conditions on the transaction. In addition, the
waiver provides that the parties will mutually agree upon a closing date after the receipt of
all required regulatory approvals. In the event Genworth and Oceanwide cannot agree on a
closing date following receipt of all regulatory approvals, each party has the right to
terminate the merger agreement. Although the Genworth-Oceanwide transaction had
previously received all necessary approvals from U.S. regulators, the parties recently
provided supplementary information to certain regulators to reflect the Genworth Canada
disposition and the passage of time since their prior approvals. The approval of the New
York Department of Financial Services (NYDFS) expired earlier in the year and the parties
are in discussions with the NYDFS to secure an appropriate reapproval. Fannie Mae and
Freddie Mac also will need to reapprove the Oceanwide transaction, while other regulators
are currently reviewing the supplemental information to determine whether it has any
impact on their existing approvals.
"The extension allows significant additional time for regulators to complete their
review of updated information including the recent sale of our Canadian mortgage
insurance business, and for the NYDFS to review the results of our New York
subsidiary's annual assumption and margin reviews, which they have linked to their
re-approval of the transaction," said President and CEO of Genworth Financial. "We
continue to believe the transaction with Oceanwide provides the best, most certain
value for Genworth stockholders."
Description
5

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iA Financial Group (Canada) to establish leading position in the U.S.
vehicle warranty market with the acquisition of IAS
iA Financial Corporation Inc., the holding company of iA
Financial Group, announced that it has entered an agreement to
acquire the American company IAS Parent Holdings, Inc. and its
subsidiaries (collectively “IAS”). The agreed purchase price is
US$720 million. Based in Austin, Texas, IAS is one of the largest
independent providers of solutions in the U.S. vehicle warranty
market with more than 600 employees and over 35 years of
history. IAS provides a comprehensive portfolio of vehicle
warranties and related software and services sold through one of
the industry’s broadest and most diverse distribution networks
consisting of over 4,300 dealers in all fifty states. This acquisition
is highly complementary to the Company’s existing warranty
operations in the U.S. with respect to product suite, distribution
networks, and geographic scope. The synergies from the combined
operations will create a true centre of excellence in dealer services
that will provide a platform for future growth.
“This transaction leverages the expertise and experience in
dealer services that iA Financial Group has built over the last
20+ years in Canada and more recently in the U.S. through the
acquisition of Dealers Assurance Company in 2018. The U.S.
market for extended auto warranties, valued at almost US$39
billion, is highly-fragmented and provides significant
opportunity for organic growth and consolidation. Our
investment in IAS will enable us to be a best-in-class provider
of vehicle warranty products and services,” said, President and
Chief Executive Officer of iA Financial Group.
Description
6

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King Wai Group and Manulife (Canada) agree on acquisition of Manulife’s
Thailand businesses
7
King Wai Group Public Company Limited and Manulife Financial Asia Limited announced that the parties have entered into an agreement
for the acquisition of Manulife’s life insurance and asset management businesses in Thailand. The transaction was signed today subject to
regulatory approvals. This transaction builds upon the 2018 acquisition by KWG of a general insurer in Thailand (now known as King Wai
Insurance Public Company Limited), allowing KWG to enter Thailand’s burgeoning insurance market. As part of KWG’s drive to digitize
and reinforce its mission to be a technology-driven business, the acquisition of Manulife’s Thailand businesses enables KWG to expand
their insurance offering to include the Kingdom of Thailand’s growing life insurance and asset management markets, which will result in a
more comprehensive offering to its customers. King Wai Group (KWG) is an Asia leading conglomerate with customer-centric core values
and contribution to social sustainability. KWG's core businesses cover property development, financial services, e-commerce and supply
chain, through its global operations in China Mainland, China Hong Kong, ASEAN and EU countries. With the customer wellbeing in
mind, the Group's property development projects in China Mainland have achieved national and global green building awards. The Group
will continue to bring world-class development projects and quality products to customers globally, and contribute to the prosperity and
sustainability in local society.
Description

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Munich Re (Germany) Agrees to Buy Manhattan Skyscraper
Munich Re Group, advised by MEAG, has agreed to acquire the 330
Madison Avenue building in New York City. The 39 story high-rise
dates from 1963 and was designed by Ely Jacques Kahn, one of the
fathers of the New York City skyline. It was renovated in 2012,
including a new glass curtainwall façade, lobby, and updated systems
that achieved LEED Gold certification. The building is located
adjacent to Grand Central Station near the New York Public Library
and Bryant Park in the heart of midtown Manhattan. The area around
Grand Central is undergoing a resurgence on account of its excellent
access to public transit and recent rezoning for increased density. The
appeal of the location is underscored by spectacular new projects in
the neighborhood, such as the new, 1,401 ft. One Vanderbilt directly
across the street and plans to build a new JP Morgan building. 330
Madison Avenue features 852,000 sq.ft. of Class A space that is 95%
leased to prominent tenants, among them Guggenheim Partners, JLL,
and HSBC.
Managing director of MEAG: “This investment is attractive for us
for a variety of reasons. We are glad to invest in the United States,
given the US share of Munich Re’s insurance portfolio. The
overall American real estate market is also currently
outperforming continental Europe – and especially midtown
Manhattan is really unique in the world in terms of status and
prospects. Moreover, the fact that we will successfully close a
transaction of this scale in such a short time underscores our
agility in highly-competitive, global markets.”
Description
8

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Sun Life (Canada) to Acquire Majority Stake in InfraRed Capital Partners
9
Sun Life Financial Inc. announced that it intends to acquire a majority stake in InfraRed Capital Partners ("InfraRed"), a global
infrastructure and real estate investment manager. InfraRed advises institutional and pooled fund clients on approximately US$12 billion
(C$16 billion) in assets under management as of September 30, 2019. InfraRed is headquartered in London, U.K. and has more than 175
partners and staff. InfraRed will form part of SLC Management, Sun Life's alternatives asset management business. The acquisition is
integral to Sun Life's strategy of broadening its asset management pillar by extending the capabilities of SLC Management to the benefit of
existing and prospective clients. Sun Life will acquire an 80% interest in InfraRed for consideration that includes a closing payment of £300
million (approximately US$390 million, C$515 million). InfraRed's owners will have a put option to sell their remaining interest to Sun
Life approximately four years from the closing and Sun Life will have the option to call any remaining interest approximately five years
from the closing. As part of the transaction, Sun Life has committed to co-invest US$400 million (approximately C$530 million), including
general account investments, to support the launch of new InfraRed investment solutions. This co-investment provides alignment between
Sun Life and SLC Management's clients. The transaction is expected to close during the first half of 2020, subject to receipt of regulatory
approvals and satisfaction of customary closing conditions.
Description

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Swiss Re (Switzerland) agrees to sell ReAssure to Phoenix Group
Swiss Re announced an agreement to sell its subsidiary ReAssure Group plc to
Phoenix Group Holdings plc. As part of the agreement, which values ReAssure at
GBP 3.25 billion, Swiss Re will receive a cash payment of GBP 1.2 billion, shares
in Phoenix representing a 13% to 17% stake and be entitled to a seat on its Board of
Directors. ReAssure’s minority shareholder, MS&AD Insurance Group Holdings
Inc, will receive shares in Phoenix representing an 11% to 15% stake. The
respective number of shares Swiss Re and MS&AD receive will depend on
Phoenix’s share price at closing of the sale, while the total shareholding of both
companies is fixed at approximately 28%. The transaction will reinforce Phoenix’s
position as Europe’s largest life and pensions consolidator with GBP 329 billion of
assets under administration and more than 14.1 million policies1, giving it an
enhanced platform to pursue further growth opportunities. As part of the
transaction, Swiss Re will reacquire the 25% stake in ReAssure currently held by
MS&AD. The consideration for this purchase will be Phoenix shares with value of
up to GBP 1.0 billion at signing. This represents a GBP 0.1 billion premium to
MS&AD’s cost base for its holding in ReAssure.
Swiss Re’s Group CEO, said: “We believe this transaction maximises long-term
value for Swiss Re shareholders. Swiss Re’s goal has been to deconsolidate
ReAssure, and we are pleased to have found a strong buyer for the business.
The strategic rationale for the combination of the businesses is compelling, and
we look forward to working together with Phoenix and to sharing the financial
benefits of the combination.“
Description
10

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OMERS to Invest in RiverStone UK
Fairfax Financial Holdings Limited and OMERS, the pension plan for Ontario’s
municipal employees, are pleased to announce that they have entered into an agreement
pursuant to which OMERS will acquire a 40% interest in Fairfax’s UK run-off group,
RiverStone UK. The transaction gives RiverStone UK the joint operational expertise of
Fairfax and OMERS and the flexibility to raise inexpensive capital, while enabling
Fairfax to focus on significant premium growth in the ongoing insurance and
reinsurance businesses. The investment provides RiverStone UK with additional
flexibility to raise capital at historically low rates in Europe in order to
opportunistically pursue UK run-off transactions. The cash purchase price for the
RiverStone UK investment of at least US$560 million, subject to certain book value
adjustments at closing, will result in Fairfax recording a gain of approximately US$280
million before tax (an increase in book value per basic share of Fairfax of
approximately US$10 before tax on a pro forma basis). Upon completion of the
transaction, Fairfax will deconsolidate the UK run-off group and apply the equity
method of accounting for its remaining interest. Fairfax may further monetize its
remaining interest in UK run-off in the future although the company also retains the
flexibility to repurchase its interest over time.
“The acquisition of RiverStone UK advances our strategy to make investments that
can generate sustainable, stable income and growth,” said Executive Vice President
and Global Head of OMERS Capital Markets. “We are excited to work with Fairfax
to maximize the value of this asset for our members.”
Description
11

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Solutions Updates
Insurance Industry

Solution Updates
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Chubb (Switzerland) Introduces First-of-Its-Kind Financial Institution Fidelity Bond
to Address Unique Risks Faced by Asset Managers
12
Solution Description
Chubb has introduced a new fidelity insurance solution, the Financial Institution Bond for Asset Managers, to address the unique range of
risks faced by today's asset managers. This new financial fidelity bond provides modernized coverage for a range of risks that can result in
loss of customer capital. These types of risks often stem from fraudulent activities of employees, computer hacking and impersonation of
executives, clients, and counterparties. Chubb designed its new fidelity bond in response to the changing risks associated with
advancements in technology used by advisers to manage assets. According to a 2017 PwC report on the future of the asset and wealth
management industry, assets under management globally are expected to exceed $145 trillion by 2025. According to The Financial Crimes
Enforcement Network, since 2016, there have been more than $9 billion in possible losses affecting U.S. financial institutions and their
customers as a result of business email compromise schemes. Chubb's new Financial Institution Bond for Asset Managers solution provides
an extra layer of protection for exposures that may not be covered under existing policies, including:
• financial loss resulting from unauthorized access to the firm's computer systems by hackers, including the use of malware and viruses;
• unauthorized access to a firm's network, including mobile applications and customer web portals;
• the transfer of the firm's capital or its customers' capital through fraudulent instructions over the Internet, email or telephone; and,
• impersonation of an employee or known vendor that causes the firm's funds to be fraudulently transferred by an authorized employee.

Solution Updates
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The Hartford (USA) Enhances Cyber Service Offerings With The Addition Of Two
New Partnerships
13
The Hartford has expanded the range of services designed to protect customers from the costly risk of cyber-attacks. The new additions
to The Hartford Cyber Center include detection of digital risk exposure across the dark web from Terbium Labs®, as well as a custom
product that uses BlackBerry’s CylancePROTECT® artificial intelligence (AI) and machine-learning software to safeguard business
infrastructure. Terbium Labs’ complimentary dark web scan provides The Hartford’s customers with a preview of exposure across the
dark web, allowing them to detect potential leaks of sensitive information. The offering includes actionable insights in a custom report
containing:
• Analysis of an organization’s recent third-party data breach exposure; and
• A list of an organization’s employee accounts most at risk for account takeover, impersonation or phishing.
CylancePROTECT provides a tailored high-efficacy endpoint security platform through a licensing partnership with Verizon Managed
Security Services (MSS) for The Hartford’s customers that includes:
• Artificial Intelligence (AI) and machine-learning to detect widespread security threats including ransomware;
• Identification and blocking of known and unknown malware before it gets inside the network; and
• Installation, monitoring, and alert response expertly managed through Verizon MSS.

Solution Updates
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iA (Canada) Wealth launches hybrid digital advice platform iA WealthAssist
14
iA Wealth, iA Financial Group’s wealth management division, has announced the launch of iA WealthAssist, a hybrid advice platform
designed for today’s digitally oriented investor. iA WealthAssist combines the services of an investment advisor with an online
self-serve platform. With iA WealthAssist, investors select goals, create a risk profile and put their plans into action with a
professionally managed portfolio, all with the comfort of knowing that an investment advisor is there to guide and assist them at every
stage of their lifelong financial journey. iA WealthAssist was developed by Invisor Financial Inc. in collaboration with iA Wealth.
Acquired earlier this year by iA Financial Group, Invisor is an industry-leading digital wealth management services provider with a
distinguished track record of developing best-in-class digital wealth management solutions. iA WealthAssist will initially be available
to select clients of Industrial Alliance Securities Inc., with broader availability across iA Wealth expected at a future date. iA Wealth is
the wealth management division of iA Financial Group. iA Wealth provides a full range of financial advisory and wealth management
services to Canadian investors though iA Securities Inc., Investia Financial Services Inc. and FundEX Investments Inc. iA Wealth’s
investment fund manufacturing arm, IA Clarington Investments Inc., offers a wide range of products, including actively managed
mutual funds, managed portfolio solutions, Active ETF Series and socially responsible investments. iA Wealth strives to be the leader
in creating and preserving wealth for individual Canadians working with independent advisors.

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Rewards & Recognition Updates
Insurance Industry

R & R Updates
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Aflac (USA) No. 17 on LATINA Style's List of 50 Best Companies for Latinas to
Work for in the US
15
Aflac, a leader in supplemental insurance sales at U.S. worksites, announced that the company has once again been honored by
LATINA Style as one of the 50 Best Companies for Latinas to Work for in the United States, landing at No. 17 on the prestigious list.
This marks the 20th year that Aflac has been recognized in the 22-year history of the LATINA Style 50 Report. According to LATINA
Style, the report reflects on programs Latinas are looking for when seeking job opportunities. Aflac's workforce comprises 67% women
and nearly 40% ethnic minorities, including several Latinas serving as vice presidents. Catherine Hernandez-Blades, the company's
chief communications and environmental, social and governance officer, is the 2018 LATINA Style Corporate Executive of the Year.
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its
subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or
injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to
focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan,
where it insures 1 in 4 households. Through its trailblazing One Day PaySM initiative in the United States, for eligible claims, Aflac
can process, approve and electronically send funds to claimants for quick access to cash in just one business day. For 13 consecutive
years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies.
R&R Description

R & R Updates
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University of Kentucky’s Landon Young Named 2019 Allstate (USA) AFCA
Good Works Team® Captain
16
Allstate and the American Football Coaches Association (AFCA) are proud to announce University of Kentucky offensive
tackle Landon Young as the 2019 AFCA Good Works Team® captain. Young was one of 22 college football players named to
the Allstate AFCA Good Works Team earlier this season in recognition for his commitment to giving back off the field. Allstate
encouraged college football fans to vote for the player they found most deserving of the team captain title and Young rose to the
top. Young gives back to the local veterinary clinic, visits with nursing home residents, volunteers at Lexington’s Hope Center
and assists with yard work for local church members. In May of 2019, he traveled to Ethiopia and worked in orphanages,
distributing care packages and mentoring the youth in the community. In September, Young was surprised with his Allstate
AFCA Good Works Team trophy during a regularly scheduled visit with the residents at Cambridge Place Nursing Home.
Young is Kentucky’s fifteenth player to be named to the Allstate AFCA Good Works Team and the school’s first to be named
Good Works Team captain in the history of the program. The Allstate AFCA Good Works Team has honored college football
players‘ “good works” for the last 28 years. By shining a light on their incredible stories of service, these young men have
inspired many within the college football community to give back as well.
R&R Description

R & R Updates
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CNO Financial Group (USA) Receives Number One Ranking Among the 2019
Healthiest 100 Workplaces in America®
17
CNO Financial Group was recognized as the top Healthiest 100 Workplace in America, an award program administered by
Springbuk®. This marks the sixth year that CNO Financial has been recognized as a top Healthiest 100 Workplace for its
commitment to employee health and exceptional corporate well-being programming and the first year CNO has won the
number one spot. More than 1,000 of America's top well-being programs were evaluated for this award across the country.
Additionally, CNO's Carmel, Ind., Chicago, Ill. and Philadelphia, Pa. corporate locations were recognized as the number one
healthiest workplaces in Indiana, Illinois and Pennsylvania respectively. CNO's corporate well-being program aims to improve
associate health and well-being by providing onsite resources, including health clinics, fitness centers, free fitness classes,
walking workstations, nutritional counseling, chiropractic and massage therapy. CNO also offers onsite and virtual health
coaching, lifestyle management programs, mental health programs, mindfulness and meditation programs, financial wellness
programs and organic food delivery. In 2018, 84% of associates participated in at least one well-being program. Award
applicants were evaluated across six key categories: Culture and Leadership Commitment, Foundational Components, Strategic
Planning, Marketing and Communications, Programming and Interventions, and lastly, Reporting and Analytics.
R&R Description

R & R Updates
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Chubb (Switzerland)Receives Highest LEED® Building Certification in Bermuda
18
The Chubb Building on Woodbourne Avenue is the first in Bermuda to be certified LEED® Platinum, the highest level of recognition
in the LEED green building certification program that recognizes best-in-class building strategies and practices. The Chubb Building
has twice before been recertified LEED Gold by the U.S. Green Building Council, which operates the LEED, or Leadership in Energy
and Environmental Design, program. To achieve LEED Platinum certification, buildings must attain a score of 80 or more on a
100-point scale that measures environmental impact. The Chubb Building earned 81 points, up from 72 in January, 2019 when it was
last recertified as LEED Gold. The improved score was driven by further decreasing electricity use, replacing aging equipment,
banning single-use plastics and harvesting rainwater for potable and non-potable use. Since the Chubb Building's last LEED
performance review period, the company has reduced energy consumption in the building by 117,700 kilowatt hours, a 5% decrease,
which is the same amount of electricity to power 336 homes in Bermuda for a month or 28 homes for an entire year. Chubb continues
to utilize its LEED Dynamic Plaque, which is on display in the building's main lobby, to calculate the building's performance data on
the 100-point scale across the five LEED categories that are impactful to human health and the environment, which include energy,
water, waste, transportation and human experience.
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Poste Italiane: increasingly world leader in sustainability indices. The company enters
Euronext Vigeo-Eiris 120 and FTSE4GOOD.
19
Poste Italiane confirms itself as a company with the highest levels of sustainability in the global sphere and obtains new
awards, after entering the Dow Jones index in September, with the entry into the Euronext Vigeo-Eiris World 120 and
FTSE4GOOD indices . The Euronext Vigeo-Eiris index selects the 120 listed companies with the highest level of floating
capital in Europe, North America and Asia-Pacific twice a year by analyzing the most advanced environmental, social and
governance performance. After the assessment on corporate performance, which took place in the second half of 2019, Poste
was also included in the regional Euronext Vigeo Eurozone 120 and Europe 120 indices.It is the first time that Poste Italiane
has been included in the prestigious international index. The FTSE4Good index evaluates the performance of companies that
are globally recognized for the high standards of social responsibility. The index is reviewed twice a year, in March and
September, to include any new companies and instead exclude those that have not maintained the required sustainability
standards. The FTSE4Good Europe and FTSE4Good Developed indices, in which Poste makes its debut, include companies
that stand out for their transparent management and the application of sustainable criteria. Also in this case it is the first time
that Poste Italiane is included in the index.
R&R Description

R & R Updates
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Travelers (USA) Named a 2020 Military Friendly® Company
20
The Travelers Companies, Inc. announced it has been recognized as a Military Friendly® Company by VIQTORY, publisher of G.I. Jobs.
Travelers is one of 76 companies to earn the designation, which is given to organizations that meet or exceed standards in at least three of four
categories:
• Recruiting, hiring and training of veterans (Military Friendly® Employers).
• Recruiting, hiring and training of military spouses (Military Spouse Friendly® Employers).
• Partnering with and supporting veteran-owned businesses (Military Friendly® Supplier Diversity Programs).
• Commitment to military consumer protections and having a positive brand reputation in the military community (Military Friendly® Brands).
Travelers demonstrates its military-friendly commitment in a number of ways, including its:
• Military and Veterans Diversity Network, a resource group focused on building awareness of veterans’ skills and experiences. Since its launch
in 2013, the network has grown to more than 3,100 members nationally.
• Support of American Corporate Partners, a national nonprofit focused on helping veterans discover their next career. The partnership began in
2010 and has helped to create life-changing mentorships between Travelers employees and hundreds of post-9/11 veterans.
• Benefits for employees deployed on active duty, which include benefits continuation and leave-of-absence policies. The company provides full
benefits and supplements employees’ military pay for up to five years of their deployment.
• Involvement in Recycled Rides, a program managed by the National Auto Body Council that brings together insurers, auto repair shops and
others to donate refurbished vehicles to those without reliable transportation.
R&R Description

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Vienna Insurance Group (Austria) wins hat trick at the BEST RECRUITERS Awards
21
BEST RECRUITERS tested the recruiting and employer branding activities of 521 companies in Austria. Vienna
Insurance Group (VIG) was the industry leader again. The annual BEST RECRUITERS ranking is the largest recruiting
study for the German-speaking world and evaluates employer branding activities and recruiting. VIG received the gold
medal for the third time in a row during the 10th anniversary of the BEST RECRUITERS Awards this year, making it
the industry leader for 2019/20 and putting it in 15th place in the overall ranking of the 521 companies tested in Austria.
VIG already received the award for the best insurance company in the BEST RECRUITERS ranking for Germany,
Austria and Switzerland this year, and Forbes included VIG in its list of the World’s 500 Best Employers in October.
VIG recently began providing a “Family Week” to promote time together with newborn children. It is much easier to
handle the special day-to-day challenges that arise when a new child is born if both parents can help each other. VIG
employees can stay with the mother and child for an additional week after birth or during maternity leave. This special
leave is paid by the company and also applies to alternative family types.
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VIG (Austria) receives award as the most innovative insurance company
22
Vienna Insurance Group strongly promotes digitalisation. The third round of pitches in Vienna Insurance
Group's “VIG Xelerate” digitalisation initiative ended in November 2019. VIG is providing around EUR 5
million to promote award-winning projects submitted by its Group companies. This innovative idea to promote
the digital transformation within the Group was one of the reasons VIG received the award for the “most
innovative insurance company in 2019” from the financial magazine Börsianer. VIG received the special award
as the most innovative insurance company in 2019 from the financial magazine Börsianer as part of its annual
ranking of the best financial companies in Austria. 147 financial companies in five sectors were tested,
including 29 insurance companies. The evaluation and data analysis were performed by the auditing and tax
advisory firm BDO Austria.
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Customer Success Updates
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American Campus Communities selects Prudential (UK) to manage defined
contribution and nonqualified plans
23
American Campus Communities, the nation’s largest developer, owner and manager of high-quality student housing communities,
selected Prudential Retirement as its new retirement plan provider. Prudential Retirement is a business unit of Prudential Financial, Inc.
(NYSE: PRU). Prudential will oversee nearly $40 million in retirement assets covering 1,856 employees. This includes a $35 million
defined contribution plan, which transitioned Oct. 1, 2019, and a nonqualified deferred compensation plan (NQDCP) for more than
$4.5 million, which transitioned Nov. 1, 2019. American Campus Communities noted Prudential’s digital and in-person financial
wellness solutions, nonqualified plan design and administrative support as key factors in the selection process. Addressing specific
needs of unique workforces is increasingly important for plan sponsors as they fight the war for talent. Strategic plan design and
financial wellness solutions provide the customization needed to attract and retain talent at all levels. Prudential Retirement delivers
retirement plan solutions for public, private, and nonprofit organizations. Services include defined contribution, defined benefit and
nonqualified deferred compensation record keeping, administrative services, investment management, comprehensive employee
education and communications, and trustee services, as well as a variety of products and strategies, including institutional investment
and income products, pension risk transfer solutions and structured settlement services.
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China Taiping Insurance Group and Inspur Group signed a strategic cooperation
agreement at the Jinan
24
China Taiping Insurance Group and Inspur Group signed a strategic cooperation agreement at the Jinan
Inspur Group headquarters. Group General Manager Deputy General Manager Chairman and CEO of Inspur
and Vice President attended the signing ceremony of strategic cooperation between the two parties. Both
China Taiping and Inspur Group look forward to further strengthening and expanding cooperation in the
fields of insurance protection, enterprise annuity, investment and financing, cloud computing, big data,
artificial intelligence, and smart store construction to achieve mutual benefit and win-win results. The heads
of Inspur Financial Industry Department, Law and Investment Department, Health and Medical Business
Headquarters and Inspur Commercial Machines, the relevant departments of the Group and the heads of
Taiping Jinke and the institutions in Shandong participated in related activities.
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CNPAssurances (France) announces a new partnership in optics between Lyfe
and Sénèque
25
Pursuing its objective of facilitating access to health information and healthcare, Lyfe is today announcing a
new partnership with Sénèque in the optical business. A new service proposed free of charge to the
1,755,000 beneficiaries of the Lyfe platform - members of around 20 mutual insurance companies, personal
risk institutions, pension funds and employees of partner companies - Sénèque offers them the opportunity
to get the best value for money for their glasses, and on average reduces their bill by 20-25%, by comparing
quotes from opticians referenced by the platform, based on an optical care plan. The site’s ergonomic design
facilitates browsing and the user experience.
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Fondation CNPAssurances (France) commits with SAUV Life to saving lives and continues
its partnerships to reduce social inequalities in health
26
At its board of directors’ meeting of 11 December 2019, Fondation CNP Assurances approved its strategic
focus “Saving lives” by a new partnership with SAUV Life to encourage the involvement of rescue
volunteer citizens acting ahead of SAMU (French medical emergency services). It also reaffirmed its
commitment to reducing social inequality in healthcare through prevention and promoting health and
well-being among young people. A new partnership with SAUV Life (Savoir Agir face à l’Urgence Vécue)
in "Saving lives Since 2009, Fondation CNP Assurances has been involved in the “Saving lives” strategic
focus and enabled the installation of more than 4,500 defibrillators in France, as well as raising awareness
among the population on their use. It wishes to strengthen its commitment by diversifying its partnerships,
particularly by drawing on the contribution of new technologies that promote citizens’ action. To do this, it
is partnering the SAUV Association, which is behind the collaborative geolocation app SAUV Life,
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Generali: Distribution Agreement In Argentina With Mercado Libre, The Biggest
E-Commerce Operator In South America
27
Generali, through the Argentinian subsidiary La Caja, stipulated a distribution agreement in
Argentina with Mercado Libre, the biggest e-commerce operator in South America in order to
distribute non-life insurance. The initiative represents another step in Generali’s partnership with
Mercado Libre, established in 2011 and characterised by the development of innovative and hugely
successful formats for customers. In particular, Mercado Libre’s customers will be able to prepare
quotes and underwrite LaCaja motor and home policies, by accessing Mercado Libre’s digital
platform. The development of this solution augments the insurance company’s other channels like
the mobile app, the website, direct telephone assistance, the 64 physical agencies spread throughout
the country and the numerous distribution agreements already in place.
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AXA XL (Bermuda) Announces Collaboration with Slice Labs and Microsoft to Improve
Cyber Risk Management
28
AXA XL, the P&C and Specialty Risk Division of global insurer AXA, Slice Labs Inc. (Slice), the leader of on-demand insurance
cloud technology, and Microsoft will work together to help improve cyber health and mitigate risks for Microsoft 365 Business, Office
365 Business Premium and Office 365 Business customers. The new relationship will give qualifying customers discounted access to
Slice on-demand, cloud-based cyber insurance provided by AXA XL. Microsoft customers will benefit from a holistic end-to-end
solution that won’t just help them secure their environment but will give them the critical services and support they need for incident
response and remediation in the event of a successful cyber-attack. These services are all part of AXA XL’s cyber insurance policy,
which will be offered at discounted pricing to qualified customers who represent a lower insurance risk based on a security posture
assessment that will be provided by Microsoft Secure Score. Recent Forrester survey results found that cybersecurity attacks are a
business reality for small and mid-size businesses (SMBs), with nearly half having had a breach within the last year. What was more
concerning was that 27% of SMBs were unaware if they’ve had a breach. One primary issue is that 58% of the SMBs struggle to
maintain basic cybersecurity hygiene. Slice Labs is the insurance engine behind tomorrow’s cloud-based, on-demand digital services
ecosystems for the new economy. Through Slice’s Insurance Cloud Services (ICS) platform, Slice is enabling insurers, technology
companies, and other service providers to build truly intelligent and intuitive, pay-as-you-go digital insurance products protecting the
insured anytime and anywhere.
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Proposed Conversion Of Aia China Into A Wholly-Owned Subsidiary
29
AIA Company Limited has published an announcement in Mainland China of its intention to convert its Shanghai
Branch into a wholly-owned subsidiary of AIA Co. (the “Subsidiary”). This follows the recent announcement by the
relevant department of Chinese government to remove the foreign shareholding restrictions on life insurers, effective
from 1 January 2020. As part of the proposed conversion, the other existing branches of AIA Co. in Mainland China will
be converted into branches of the Subsidiary. AIA Co. will continue to own 100 per cent of its business in Mainland
China. All the protections and benefits provided to policyholders under the relevant insurance contracts by the existing
branches of AIA Co. in Mainland China involved in the proposed conversion will continue to be valid, and the
Subsidiary will bear the obligations of such entities under the relevant insurance contracts. AIA Co. undertakes that all
rights and interests under these insurance contracts will not be affected. AIA Co. will submit its formal application for
the proposed conversion to the China Banking and Insurance Regulatory Commission in accordance with the relevant
laws and regulations. The conversion will be undertaken upon obtaining approval.
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Allstate (USA) Reduces Greenhouse Gas Emissions
30
The Allstate Corporation has released its latest Sustainability Report, highlighting achievements in reducing its environmental
footprint, increasing the diversity of its workforce and building strong communities. This is Allstate’s 17th annual report on its
accomplishments in corporate governance, ethics, environmental practices, inclusive diversity and community involvement. The
Sustainability Report follows the GRI G4 Core (Global Reporting Initiative) framework and features an Investor Hub that provides
metrics for investors interested in environmental, social and governance practices. Allstate reduced its emissions of greenhouse
gases 14% in 2018, on top of an 8% reduction in 2017. Allstate earned a spot on the Dow Jones Sustainability Indices for the
second consecutive year, based on the company’s leadership in sustainability. This year, Allstate retained its spot on the Top 50
Companies list from DiversityInc for its inclusive diversity efforts. It was the 14th year in a row Allstate made the list. Allstate was
again recognized as one of the Civic 50, the most community-minded companies in the United States, by Points of Light, the
world’s largest organization dedicated to volunteer service. Allstate was recognized as one of the 2019 National Association for
Female Executives’ Top Companies for Executive Women.
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iA Financial Group (Canada) becomes carbon neutral
31
iA Financial Group announces its commitment to offsetting its greenhouse gas (GHG) emissions through the purchase of carbon credits. Beginning in
2020, the company will work to become carbon neutral. Carbon-neutral company certification certifies that all GHG emissions that cannot be
eliminated by iA Financial Group’s reduction measures have been calculated and offset. Offsetting does not give the right to pollute nor does it seek
to make GHG emissions more acceptable. Instead, offsetting is a mechanism that allows iA Financial Group to take concrete action by investing
voluntarily in climate-related projects by reducing GHG in the atmosphere. By purchasing carbon credits, iA Financial Group will invest in three
projects in Canada and the U.S. chosen in conjunction with its partner, Planetair, a leader in the fight against climate change:
• Reforestation project (Quebec): This project will help reduce the volume of greenhouse gasses by planting ten species of trees. These species will be
planted primarily in the Laurentides, Landaudière, Montérégie and Outaouais regions. With iA Financial Group’s investment, nearly 29,000 trees will
be planted.
• Conservation project (British Columbia): This project will help reduce the volume of greenhouse gasses in the atmosphere through the preservation
of 7,900 hectares of inland rainforest that would otherwise be depleted. This space is home to 40 endangered species, including the following: the
grizzly bear, the wolverine, the peregrine falcon, the mountain caribou and the whitebark pine tree.
• Wind project (Texas): This project will help reduce greenhouse cases through the creation of a 75-turbine wind park. This project will produce
clean, renewable energy that will replace traditional fossil fuel sources and allow agricultural operations to continue.
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Arlington City Council Approves $810 Million Transformative Development Project, Anchored By
The 888-Room Loews Arlington Hotel And New Arlington Convention Center
32
Arlington continues to build on its economic momentum with a planned $810 million expansion of the Entertainment District, which would add a
best-in-class hotel brand, new convention center, corporate office headquarters, mixed-use residential building, small business coworking and
incubator space, and even more dining, retail, and entertainment options for residents and visitors alike in The American Dream City. the Arlington
City Council entered into a public-private partnership over a 30-year period to facilitate the transformative development project, which will further
strengthen Arlington's convention and tourism opportunities and create new revenue, housing and jobs for the community. The expansion is a
continuation of the strong public-private partnership between the City of Arlington, the Texas Rangers, Loews Hotels & Co, a wholly owned
subsidiary of Loews Corporation (NYSE: L), and The Cordish Companies.
The components of the expansion will consist of:
• A $550 million, 888-room Loews Arlington Hotel with 1,500 parking spaces. The hotel would be connected to a new Arlington Convention Center,
which will offer 216,000 square feet of meeting and outdoor function space;
• A mixed-use residential building with 280 units and 100,000 square feet of retail, entertainment and Spark coworking and incubator space, which
will help grow and support small businesses;
• A planned 200,000-square-foot corporate office headquarters in the Arlington Entertainment District; and,
• An additional public garage with 1,900 parking spaces.
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PGIM Real Estate completes sale of 11-property senior housing portfolio
33
PGIM Real Estate has sold a portfolio of 11 senior housing properties managed by Brightview Senior Living and located throughout
the Northeast and Mid-Atlantic U.S. PGIM Real Estate is the real estate investment business of PGIM, the $1.2 trillion global
investment management businesses of Prudential Financial, Inc. (NYSE: PRU). The sale was executed by SHP IV, the fourth in PGIM
Real Estate’s series of dedicated closed-end funds designed to capitalize on opportunities in the senior housing sector. SHP IV closed in
2012 with approximately $569 million in commitments from institutional investors. PGIM Real Estate has been investing in the senior
housing sector through its SHP fund series since 1998. The firm invests in the independent, assisted living and memory care segments
of the seniors housing sector and employs a flexible investment strategy targeting direct acquisitions, developments, pre-sales and other
opportunities. PGIM, the global investment management business of Prudential Financial, Inc. (NYSE: PRU), is one of the largest real
estate investment managers in the world, with more than $175.9 billion1 in gross real estate assets under management and
administration, as of Sept. 30, 2019. Through its PGIM Real Estate and PGIM Real Estate Finance businesses, PGIM leverages a
140-year history of real estate lending on behalf of institutional and middle-market borrowers2, a 49-year legacy of investing in
commercial real estate on behalf of institutional investors, and the deep local knowledge and expertise of professionals in 31 cities
around the world.
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Talanx (Germany) purchases large solar park in Spain and thereby significantly
increases green electricity generation from its own portfolio
34
The Talanx Group is purchasing one of the biggest solar parks in Europe and increasing its total output with the 180 megawatt
(MW) plant from its existing green onshore and offshore energy generation to a total of 934 MW. At the same time, the Group
is diversifying its investment portfolio by bolstering wind generation with the complementary asset class of solar energy. The
seller is ib vogt, leading global provider of solar power plants based in Berlin, Germany. With this commitment, the
international Talanx Group is further expanding its sustainability strategy and safeguarding sustainable energy production
without placing additional burdens on consumers of electricity. The park is currently being constructed and it will operate
without any feed-in subsidies. The operating life is expected to be 30 years. It will be connected up to the grid at the beginning
of 2021 and will supply power to about 80,000 households. Overall, the Talanx Group ranks among the leading investors and
operators of renewable energy generating plants in Germany. It has already invested more than 2.2 billion euros in
infrastructure and renewable energy – out of this the company has invested more than 1.3 billion euros directly in renewable
energy (wind and solar) and has made around 220 million euros available in the form of lending to finance solar parks.
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Upcoming Events - Resources
National Insurance Tech Connect 2020, New Delhi
B2B Infomedia is thrilled to announce its National Insurance Tech ConNect 2020
with a theme "Reinforcing Insurance Through Future Technologies" to be scheduled
on 19th February 2020 at New Delhi which will bring along decision-makers of
Insurance Companies, Insurance Brokers, senior officials from IRDA, leaders and
influencers from Insurance industry on a unique platform for reflection, discussion,
cooperation, and training on major trends and their current and future issues,
supported and enhanced by the attendance of nationally recognized experts.
Hosted By : b2binfomedia
NewDelhi, India
19 Jan, 2020
http://insurance.b2binfomedia.com/
Surplus Lines Management
WSIA’s Surplus Lines Management offers pivotal management training for any E&S
professional transitioning from a technical expertise to a leadership role while
retaining personal responsibility for a book of business. Combining industry
knowledge and world-class management training from Emory University, this
program prepares participants for their current and future leadership positions by
examining the foundation of good management. Participants will learn to harness
their own leadership style to motivate teams, manage conflict, build a book of
business and increase company value and performance through effective relation-
ships and a broadened industry perspective.The program also features an Executive
Panel allowing attendees to interact with industry veterans.
Hosted By : WSIA
Atlanta, USA
3-6 Jan, 2020
wsia.org/WSIA/Education/Surplus_Lines_Management/Surplus_Lines_Management_Program.aspx?hkey=e4adfd76-8c68-4568-970c-c54bd0afb13a
NAMIC Claims Conference
The NAMIC Claims Conference is an annual conference designed for Claims
leaders and professionals within property/casualty mutual insurance companies. At
the conference, leaders just like you discover things they may have never known
were there – a group of allies, a sounding board, and peers with similar experiences
gathered together. With educational sessions focused on peer-developed topics,
highly rated roundtable discussions for sharing experiences, and unique
opportunities to build your network, the conference offers something for everyone
within Claims leadership. Connecting with peers can give you the support and
perspective can help you embrace the power of the mutual community.
Hosted By : NAMIC
Florida, USA
11-13 Jan, 2020
https://www.namic.org/edu/claims
Insurance Day on the Hill
m. with a legislative briefing session at the Independent
Insurance Agents office. We will then travel to the Capitol
arriving at 11:00 a.m. for lunch with your legislators along with a
series of meetings with leaders of both parties (you should plan
to stay until 3:30 p.m.). There will be a bus available to take you
to the Capitol and bring you back to the IIAI office.
Hosted By : iiaiowa
Indiana, USA
13 Jan, 2020
https://www.iiaiowa.com/Events/Pages/InsuranceDay/default.aspx
Envision 2020
What is the reputation of the region known as “Hampton
Roads”? Do people know who we are? Do they know
where we are? For those who know, what do they think
about us? Does our reputation help or hurt us in
attracting visitors, new residents, and new business
investment?
Hosted By : Envision
Grand Rapids, Usa
24-26 Jan, 2020
https://envisioning2020.com/
Middle East Healthcare Insurance
Conference 2020
Healthcare enterprises are increasingly integrating their core
business functionalities with partners and innovative platforms –
unlocking the next waves of future growth. As they do,
companies are beginning to create and design a future built
around and within an ecosystem that will transform their
organisations, services, and the market itself.
Hosted By : meinsurancereview
MUSCAT, OMAN
18-20 Jan, 2020
https://www.meinsurancereview.com/events/Home/ME/meirhc
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