3. Not many smartphones
Low literacy levels
Cost of sending data
is a disincentive

4. Decide whether
“working” or “not working”
Dial the corresponding number
Wait for it to ring, then hang up

5. Press “Start Data Entry”
Takea photo of your
neighbour
Take a photo of one code from
the code sheet

10.  SeeSaw South Africa based
company, focussed on use of new
technology (cellphones, google maps) in
water sector
 Do three things:
• Training
• Advice
• Software

11.  Founded by a group of water people with
long experience in Africa – working with
government, water providers, regulators
 Also good links to NGOs and donors
 How to harness new technology in an
appropriate way, bearing in mind the
incentives of key groups

12.  So, like everyone else, we have a
smartphones and a map
 This is all very well for collecting baseline
information
 But the truth is, we‟re more focussed on
how you update any information over time
– without needing guys on motorbikes -
and how you design to fit the
circumstances on the ground here in Africa

13.  This is where being based in Africa is an
advantage
 We know literacy is a challenge, we know
that smartphones are still expensive, we
know that the cost of data (and even SMS)
still a concern
 Live testing ground in Cape Town where
almost a million people live in informal
settlements

14.  So,
focussing on literacy challenges, two
demos that help to address that issue
• SeeTell, which uses the phones people
have, making missed calls
• Snapture, which relies on the fact that
everyone can take a photo

15.  Hand out 6 cards
 3 smartphones, three sheets
 Show instructions
 Go through demo, show map slide, explain
that results will appear there ...

16.  The results update here > come over and see it
afterwards
 SeeTell > have a system that allows us to
geo-locate issues even though the reports come
from basic phones. Free to the user reporting ..
 Receive reports by email, filter results, export –
all the usual stuff
 Not just „survey‟ software – designed by water experts
focussed on spotting patterns, trends, anomalies > who
can assist with interpreting results

17.  Given rural example here, but other uses > eg
using it for river monitoring, urban fault
reporting, oversight of maintenance
 Forinstance now using SeeTell in Ghana to
report maintenance issues around filtered water
schemes and discussing the monitoring of urban
standpipe services in Angola.
 Snapture by guys standing knee deep in water
and in full sun, mapping river infrastructure

18.  South Africa-based company
• Training // Advice // Software
 Developsoftware to suit local realities –
designed to be integrated into government
systems from outset
 Two apps, SeeTell & Snapture with a user
interfance simple enough my 5 year old can
use them
 Come learn more, find out website here,
pick up cards