Agile: It's not just for engineers anymore!

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Presentation at the Lean-Agile@Cisco 2013 Conference discussing best practices for including user experience teams into Agile software development methodology.

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Agile: It's not just for engineers anymore!

  1. 1. Agile:  Its  Not  Just  for  Engineers  Anymore!   Mark  Congiusta   Cisco   Senior  User  Experience  Manager  
  2. 2. Why  you  should  stop  checking  email  and  listen  •  Charts!  Graphs!  No  bullet  points!  (Except  here)  •  Unravel  the  mysteries  of  Agile  UX  •  Team  forming  or  storming  or  norming…1  of  those  •  Less  documentaGon,  more  prototypes  •  We’re  really  not  all  that  different  you  and  I  •  Learn  to  be  more  like  Apple  •  It’s  “iteraGontasGc”!  •  There’s  a  Dilbert  cartoon  in  here  somewhere  
  3. 3. Waterfall  vs.  Agile  WaterfallAgile DESIGN LIFECYCLE FCS
  4. 4. The  definiGve  Agile  process  
  5. 5. Your  Agile  mileage  may  vary  Source:  hTp://www.flickr.com/photos/army_chaz/845173739/  
  6. 6. Source:  hTp://www.flickr.com/photos/24369303@N00/5537022218/  
  7. 7. Do  not  ignore   your  users…  Source:  hTp://www.flickr.com/photos/aluedtke/8448667852/  
  8. 8. Designers   +  Developers  
  9. 9. Engineers   UX  Designers  Stakeholders   Users  Technology   Usability   Defined   Flexible   Process   Ad  hoc   Timelines   Guidelines   Proof   Hunch   Right  now   Up  front  
  10. 10. Engineers   UX  Designers   Stakeholders   Users   Technology   Usability   ve   o  peo ple  l Defined     that e!   Flexible   duct to  us  pro ant  A  g eat rProcess   d  w Ad  hoc   an Timelines   Guidelines   Proof   Hunch   Right  now   Up  front  
  11. 11. CONCEPT WIREFRAMING REFINEMENT IMPLEMENTATION
  12. 12. PROTOTYPE IMPLEMENTATION
  13. 13. SCRUM 1 SCRUM 2SCRUM 3 SCRUM 4
  14. 14. SCRUM 1 SCRUM 2SCRUM 3 UE SCRUM
  15. 15. IteraGng   is  not  bug  fixing  Source:  hTp://www.flickr.com/photos/leighjmarriner/8058904619/  
  16. 16. Feature  iteraGon  within  a  release   Ongoing Refinement Option SPRINT 1 SPRINT 2 SPRINT 3 SPRINT 4UX FEATURE IMPLEMENTATION ITERATIONS UX SPRINT SPRINT 1 SPRINT 2 SPRINT 3 SPRINT 4 Endgame Option
  17. 17. User  story   User  story   User  story   User  story   User  story   User  story   Product  Source:  hTp://www.flickr.com/photos/jeffweese/4083933955/  
  18. 18. The  Zen  Of  Agile  UX  
  19. 19. xIt’s  not  my  job…  
  20. 20. “I  prefer  design  by  experts  –  by  people  who  know  what  they  are  doing.”  —  Don  Norman  
  21. 21. Source:  hTp://www.kickerstudio.com/blog/2008/12/the-­‐disciplines-­‐of-­‐user-­‐experience/  
  22. 22. “You  can  have  any  combinaGon  of  features  the  Air  Ministry  desires,  so  long  as  you  do  not  also  require  that  the  resulGng  airplane  fly.”  —  Willy  Messerschmidt  
  23. 23. Agile  UX  
  24. 24. Rules  you  can  count  on  1  hand   1.  Can’t  we  all  get  along?  Yes  we  can!   2.  Have  some  UX  in  your  scrum   3.  Good  enough  is  good  enough   4.  IteraGons  are  not  defects   5.  UX  is  hard  Source:  hTp://www.flickr.com/photos/a-­‐dc/5025107149/  

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