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Taking your Dev Team on the UX Journey

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Last week, 19 March, Adriaan Fenwick, gave a talk at the SAUX Cape Town meet-up at 22Seven's vintage theatre, sponsored by Flow, 22Seven and BSG.

He shared the stage with the talented Sarah Blake who showed the work she did on Woolworth's responsive designed site. In this post I'll share the details of my talk.

Download my slides here

Published in: Technology
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Taking your Dev Team on the UX Journey

  1. 1. Taking your dev team on the UX journey
  2. 2. Adriaan Fenwick UI/UX Designer ! @adriaanfenwick www.designandux.com www.bsg.co.za
  3. 3. Taking your dev team on the UX journey Why is it important? #BSGUXD
  4. 4. Simple and Usable web, mobile and interaction design by Giles Colborne
  5. 5. Three types of users ! Experts Happy to explore your product or service and to push the limits of what it can do. ! Willing adopters Tempted to use something more sophisticated, but they're not comfortable playing with something entirely new. ! Mainstreamers Don't use technology for its own sake; they use it to get a job done.
  6. 6. Three types of users ! Experts Happy to explore your product or service and to push the limits of what it can do. ! Willing adopters Tempted to use something more sophisticated, but they're not comfortable playing with something entirely new. ! Mainstreamers Don't use technology for its own sake; they use it to get a job done. Developers Vast majority of people
  7. 7. “Experts often want features that would horrify mainstreamers” - Simple and Usable by Giles Colborne
  8. 8. “Simpler than a bike, until you try to ride it” - Simple and Usable by Giles Colborne Not that kind of simple
  9. 9. Project team
  10. 10. Project team Client
  11. 11. Project team Business analysts
  12. 12. Project team Project manager
  13. 13. Project team Developers
  14. 14. Project team UX designer
  15. 15. Project team Users
  16. 16. Project team Users Developers UX designer
  17. 17. Key techniques #BSGUXD
  18. 18. Heuristics
  19. 19. Heuristics Visibility of system status 10 Usability Heuristics for User Interface Design. Jakob Nielsen http://www.nngroup.com/articles/ten-usability-heuristics/ Match between system and the real world User control and freedom Consistency and standards Error prevention Recognition rather than recall Flexibility and efficiency of use Aesthetic and minimalist design Help users recognise, diagnose, and recover from errors Help and documentation
  20. 20. Developers Sprint Backlog Select a set of stories SCRUM an extremely high level view Release Sprint planning Sprint review
  21. 21. Developers Sprint Backlog SCRUM an extremely high level view Definition of done Insert ______ here!heuristics Release Sprint planning Sprint review Select a set of stories
  22. 22. Developers Every day at standup
  23. 23. Solid examples #BSGUXD
  24. 24. Design principles
  25. 25. Examples 1. Automated 2. Simple and intuitive 3. Flexible 4. Generate insights from historical data 5. Stricter controls Source: http://www.flickr.com/photos/lawley/369315502/ These principles become the beacons for navigating decisions
  26. 26. Observe & analyse
  27. 27. Connect the dots
  28. 28. Share…share…share…
  29. 29. It doesn’t exist - if it’s only in your head or on your computer.
  30. 30. It doesn’t exist - if it’s only in your head or on your computer.
  31. 31. Remember your readers are users - users don’t read…so tell a story with your data that’s easy to understand
  32. 32. Take them to usability testing
  33. 33. “…but aren’t all users like me?” Source: http://www.flickr.com/photos/21202433@N08/8524623559/
  34. 34. “Wow, I never thought they’d do that”
  35. 35. Design standards document
  36. 36. Blueprints to consistency in a way that makes sense to your development team
  37. 37. Coaching Bonus
  38. 38. “Simpler than a bike, until you try to ride it” - Simple and Usable by Giles Colborne Not that kind of simple STOP
  39. 39. Walking encyclopaedia Over-share Explain why Mention the user Repeat DID YOU KNOW? 553 EXPERTS OFTEN WANT FEATURES THAT WOULD HORRIFY MAINSTREAMERS. Be that guy #BSGUXD
  40. 40. Summary
  41. 41. Summary Heuristics Design principles Observe & analyse Share…share…share… Take them to usability testing Design standards document Coaching
  42. 42. The way #BSGUXD
  43. 43. “The consumerisation of IT has impacted many layers within organisations, from user expectations to mobility strategy, requiring a fundamental shift in the selection and adoption of technology. However less than 37% say it is currently a critical part of their application development process.” - Consumerisation changes user expectations, by IT-Online #BSGUXD
  44. 44. #BSGUXD @adriaanfenwick www.designandux.com @bsgafrica www.bsg.co.za Stay in touch

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