7. User Feedback: What I Learned
Initial Design
Iteration
There were several point of consistent feedback on my original design:
1. No need for 2 time gauges Users found this confusing and pointed out
that there should only be a single time balance, not one for deficit and
surplus.
2. Plus/minus signs not clear. More explicit call to action required.
3. Don’t bury key functionality. Finding people to transact time with is a
primary function.
4. Need multiple ways to find people. Proximity is an important method
for finding transactors but should not be the only one.
5. Social cues not clear. Benefits for linking to social accounts needs to
be more obvious.
6/7. Transaction flow is missing step. Who am I transacting with? Need
indication of where the time currency is coming/going.
I addressed the user feedback in the following ways:
1. A single time balance display. Added a positive/negative indicator in
front of the balance to indicate a deficit or surplus.
2. Used text strings to denote action. Removed ambiguous iconography
on controls. Text strings also align to mobile design UI trends.
3. Made finding people a top level UI control.
4. Added conventional contact search functionality. In addition to map
based geolocation, also included the ability to search for individuals by
name.
5. Contextualized social benefit. Enhanced the benefit of a wider social
circle using the app to increase its benefit to the user.
6/7. Added transactor to exchange UI. Also included more obvious hooks
for moving from finding a transactor and moving to the transaction
workflow.