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The Strategic Value of Assurance
                            Enhancing the Safety, Security
                             and Privacy of Your Families
    

    

   
       OVERVIEW OF THE HILLARD HEINTZE FAMILY OFFICE PRACTICE
        
   Discussion for InKnowVision — November 1, 2012
Introduction




                                                   Thomas N. Kasza
                                                   •  Senior Vice President and Managing Director,
                                                      Strategic Relationships, Hillard Heintze
                                                   •  Former CSO, Financial Services Firm with $15B AUM
                                                   •  Trusted Advisor to Family Offices
                                                   •  Retired senior executive, Special Agent in Charge,
                                                      U.S. Secret Service




© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
A Strong Foundation



                                                                     Formed in 2004
                                                                     by Arnette Heintze and Terry Hillard 
                                                                     
                                                                     Arnette Heintze served as the U.S. Secret Service
                                                                     Special Agent-in-Charge in Chicago. In this
                                                                     capacity he planned, designed and implemented
                                                                     security strategies for U.S. presidents, world leaders
                                                                     and high-profile national events as well as
                                                                     protected the integrity of America's financial
                                                                     infrastructure.


                                                                     Terry Hillard served as Chicago Police
                                                                     Superintendent until 2003. At the helm of the
                                                                     CPD, he led 13,500 officers in protecting one of
                                                                     the country's largest metropolitan centers and
                                                                     created one of the most collaborative cultures in
                                                                     the history of law enforcement.



© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                      3
Leaders We Support




We provide counsel and support to a broad array of senior
executive leaders. These include:

•  Senior Government Leaders and Business Executives
•  Boards of Directors and Security Committees
•  CEOs, Presidents and Business Unit Leaders
•  Security Leaders: CIOs, CISOs and CSOs
•  Finance and Operations Leaders: COOs and CFOs
•  General Counsel and Risk and Compliance Professionals
•  Security Professionals and Colleagues
•  High Net Worth Individuals and Family Office Directors
•  Inspectors General



© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
   4
A Differentiated Platform of Excellence



     Five elements, taken together, differentiate our firm from others
                                                                    






© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
   5
How We Support Our Clients



      Strategic Security Services 
                                             Investigative Services

      •  Risk, Threat and                                                         •  Background Investigations
         Vulnerability Assessment
                                                •  Financial Crimes
      •  Security Program Development                                             •  Threat Investigation and
         and Management 
                                                            Behavioral Assessment
      •  High Net Worth and                                                       •  Business Intelligence and
         Family Office Services
                                                      Research
      •  Emergency Preparedness                                                   •  Corporate Due Diligence
         and Crisis Management
                                                                                  •  Litigation Support 
      •  Security Training and Education
                                                                                  •  Mortgage Investigations
      •  Workplace Violence Prevention
                                              and Verifications
      •  Executive Protection and                                                 •  Ethics, Integrity and Independent
         Special Event Security
                                                     Oversight Services
                                                                                  


© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                     6
Family Office Priorities: What We Encounter


The first four are common. The fifth is a challenge for most.





© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
   7
The Value of Assurance


Three foundational tenets
                                                   While much of the attention drawn to wealth is overt and
                                                   benign, the covert attention is frequently the most dangerous.

                                                                                       It’s impossible to enjoy the benefits
                                                                                       of wealth without safety and
                                                                                       security. You must have a baseline
                                                                                       capability – at some level.
                                                                                       
                                                                                       When addressed well - which
                                                                                       is rare – it results in a state of
                                                                                       confidence. Peace of mind.
                                                                                       An overwhelming sense of well
                                                                                       being. 
                                                                                       
                                                                                       At Hillard Heintze, we understand
                                                                                       security. But what we deliver is
                                                                                       assurance. 
                                                                                       

© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                     8
Our Philosophy: We Take a Strategic Approach



 A strategic approach to security for wealthy individuals and their
 families is absolutely vital to managing risks and gaining
 assurance. 
 What exactly is a strategic approach?
 •  Based fundamentally on prevention – not merely response and crisis
    management.
 •  Brings excellence to bear – across multiple domains
    (strategy, methodology, people, process and technology).

 •  Enhances lifestyle, privacy and convenience – rather than being obvious,
    intrusive and restrictive. Also requires trade-offs between these.
 •  Adapts continuously – as the risk environment evolves and the family’s
    needs change.

 •  Results most importantly – because security is essentially about
    “preventing future events” – in a robust level of assurance.


 
© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
   9
The Primary Risks, Threats and Vulnerabilities



     Risks
                                              Threats
                      Vulnerabilities
     •  Targeted violence
                               •  Family use of social       •  Travel and
     •  Stalking/kidnapping
                                media
                        transportation
     •  Fraud
                                           •  Insiders
                  •  Physical and technical
     •  Extortion
                                       •  Emotionally                   security
     •  Reputation
                                         challenged 
               •  Screening practices
     •  Physical violence
                               •  Terminated                 •  Information security
     •  Natural and man-                                    employees
                 •  Denial and lack of
        made disasters
                                  •  Organized criminals
          awareness
     •  Identity theft and                               •  Cyber sleuths
             •  Reactive approach
        data loss
                                       •  Identity thieves 
            to crises
     •  Loss of privacy
                                 •  Corporate espionage
       •  Lack of family
     
                                                   •  Disgruntled investors
        emergency plan
     
                                                   •  Troubled family            •  No trusted security
                                                            members
                      advisor

                                                         
                             
                                                         
                             

© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                               10
Our Support to Family Offices


•  Countering the insider threat
•  Protecting primary residences

•  Developing a Family Emergency Plan
•  Safeguarding the wellbeing of adolescents and young adults

•  Taking precautions during travel

•  Investigating suspicious behavior or threats to family members
•  Monitoring open-source information and social media platforms

•  Conducting due diligence on new vendors and suppliers
•  Undertaking technical surveillance countermeasures

•  Communicating with media and law enforcement



© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
   11
CFR Title 26 and FAA Requirements




    There are some very important IRS
    and FAA guidelines for security-
                                                                              •  You can no longer simply write off the
    related transportation issues
                                               Gulfstream G650.

    
                                                                         •  But you can expense certain employer-
                                                                                 provided transportation costs associated
    
                                                                            with an executive protection program.
                                                                                 (Title 26, CFR 1.132-5)

                                                                              •  Also important? Addressing the FAA’s
                                                                                 requirement that a “Certified Security
                                                                                 Concern” be in evidence in order for the
                                                                                 agency to block the disclosure of your
                                                                                 aircraft tail number from public distribution.
                                                                                 (BARR List)

                                                                              
                                                                              
© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                        12
Final Considerations


                                          Don’t think “if.” Plan and practice for “when.” 
                                          Appoint a trusted advisor – before an incident occurs.
                                          
                                                                    Helps ensure the advisor has an in-depth
                                                                    understanding of the preferences and circumstances
                                                                    of key individuals and the family.
                                                                    
                                                                    Prepares the advisor – when incidents do occur – to
                                                                    act as a representative of the family with the media
                                                                    and with law enforcement authorities.
                                                                    
                                                                    Ensures a holistic, prevention-oriented approach.
                                                                     And allows integration across multiple domains of
                                                                    expertise.
                                                                    
                                                                    Builds stable, long-term assurance – and family
                                                                    confidence – that the right people, processes,
                                                                    capabilities and technologies are in place to keep
                                                                    the individual or family safe and secure. 


© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                     13
Thank you


                                                                                           

                                                                 Visit hillardheintze.com to access our extensive library
                                                                                           

                                                                 of relevant thought leadership.
                                                                                           

                                                                 Hillard Heintze Case Studies
                                                                                           


                                                                                          
                                                                  •  Assessing a Former Employee’s Potential for Violence – #116 
                                                                  •  Advancing a Short List of World-Class CSO Candidates – #117 

                                                                                          
                                                                  •  Evaluating the Risks and Threats Confronting a U.S. Senator – #129 

                                                                                          
                                                                  •  Conducting an Independent Security Assessment of the Residences

                                                                                          
                                                                     of a CEO and His Team - #141 

                                                                 
                        

                                                                 Hillard Heintze Strategic Security Services Brochure
                                                                                             
                                                                  
For additional information, contact:

                                                                 Hillard Heintze 360 Insight Executive Briefings
Thomas Kasza, SVP, Managing Director, 
                           •  “Corporate Jets – The Security Rationale”
Strategic Relationships, Hillard Heintze
                         •  “Fraud and Embezzlement – The Insider Risk”
                                                                  •  “Protecting High Net Worth Individuals and Families”
30 South Wacker Drive, Suite 1730
                                                                  
Chicago, Illinois 60606
                                                                  Hillard Heintze Service Snapshots 

Office: (312) 229-9804
                                            •  High Net Worth Security Advisory Services
                                                                  •  High Net Worth 24-Hour Crisis Response
Mobile: (312) 404-7660
Email: tom.kasza@hillardheintze.com


© 2012 Hillard Heintze   |   Protecting What Matters ℠   |   www.hillardheintze.com
                                                    14

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InKnowVision November 2012 Special HNW Marketing Webinar - Tom Kasza

  • 1. The Strategic Value of Assurance Enhancing the Safety, Security and Privacy of Your Families OVERVIEW OF THE HILLARD HEINTZE FAMILY OFFICE PRACTICE Discussion for InKnowVision — November 1, 2012
  • 2. Introduction Thomas N. Kasza •  Senior Vice President and Managing Director, Strategic Relationships, Hillard Heintze •  Former CSO, Financial Services Firm with $15B AUM •  Trusted Advisor to Family Offices •  Retired senior executive, Special Agent in Charge, U.S. Secret Service © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com
  • 3. A Strong Foundation Formed in 2004 by Arnette Heintze and Terry Hillard Arnette Heintze served as the U.S. Secret Service Special Agent-in-Charge in Chicago. In this capacity he planned, designed and implemented security strategies for U.S. presidents, world leaders and high-profile national events as well as protected the integrity of America's financial infrastructure. Terry Hillard served as Chicago Police Superintendent until 2003. At the helm of the CPD, he led 13,500 officers in protecting one of the country's largest metropolitan centers and created one of the most collaborative cultures in the history of law enforcement. © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 3
  • 4. Leaders We Support We provide counsel and support to a broad array of senior executive leaders. These include: •  Senior Government Leaders and Business Executives •  Boards of Directors and Security Committees •  CEOs, Presidents and Business Unit Leaders •  Security Leaders: CIOs, CISOs and CSOs •  Finance and Operations Leaders: COOs and CFOs •  General Counsel and Risk and Compliance Professionals •  Security Professionals and Colleagues •  High Net Worth Individuals and Family Office Directors •  Inspectors General © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 4
  • 5. A Differentiated Platform of Excellence Five elements, taken together, differentiate our firm from others © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 5
  • 6. How We Support Our Clients Strategic Security Services Investigative Services •  Risk, Threat and •  Background Investigations Vulnerability Assessment •  Financial Crimes •  Security Program Development •  Threat Investigation and and Management Behavioral Assessment •  High Net Worth and •  Business Intelligence and Family Office Services Research •  Emergency Preparedness •  Corporate Due Diligence and Crisis Management •  Litigation Support •  Security Training and Education •  Mortgage Investigations •  Workplace Violence Prevention and Verifications •  Executive Protection and •  Ethics, Integrity and Independent Special Event Security Oversight Services © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 6
  • 7. Family Office Priorities: What We Encounter The first four are common. The fifth is a challenge for most. © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 7
  • 8. The Value of Assurance Three foundational tenets While much of the attention drawn to wealth is overt and benign, the covert attention is frequently the most dangerous. It’s impossible to enjoy the benefits of wealth without safety and security. You must have a baseline capability – at some level. When addressed well - which is rare – it results in a state of confidence. Peace of mind. An overwhelming sense of well being. At Hillard Heintze, we understand security. But what we deliver is assurance. © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 8
  • 9. Our Philosophy: We Take a Strategic Approach A strategic approach to security for wealthy individuals and their families is absolutely vital to managing risks and gaining assurance. What exactly is a strategic approach? •  Based fundamentally on prevention – not merely response and crisis management. •  Brings excellence to bear – across multiple domains (strategy, methodology, people, process and technology). •  Enhances lifestyle, privacy and convenience – rather than being obvious, intrusive and restrictive. Also requires trade-offs between these. •  Adapts continuously – as the risk environment evolves and the family’s needs change. •  Results most importantly – because security is essentially about “preventing future events” – in a robust level of assurance. © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 9
  • 10. The Primary Risks, Threats and Vulnerabilities Risks Threats Vulnerabilities •  Targeted violence •  Family use of social •  Travel and •  Stalking/kidnapping media transportation •  Fraud •  Insiders •  Physical and technical •  Extortion •  Emotionally security •  Reputation challenged •  Screening practices •  Physical violence •  Terminated •  Information security •  Natural and man- employees •  Denial and lack of made disasters •  Organized criminals awareness •  Identity theft and •  Cyber sleuths •  Reactive approach data loss •  Identity thieves to crises •  Loss of privacy •  Corporate espionage •  Lack of family •  Disgruntled investors emergency plan •  Troubled family •  No trusted security members advisor © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 10
  • 11. Our Support to Family Offices •  Countering the insider threat •  Protecting primary residences •  Developing a Family Emergency Plan •  Safeguarding the wellbeing of adolescents and young adults •  Taking precautions during travel •  Investigating suspicious behavior or threats to family members •  Monitoring open-source information and social media platforms •  Conducting due diligence on new vendors and suppliers •  Undertaking technical surveillance countermeasures •  Communicating with media and law enforcement © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 11
  • 12. CFR Title 26 and FAA Requirements There are some very important IRS and FAA guidelines for security- •  You can no longer simply write off the related transportation issues Gulfstream G650. •  But you can expense certain employer- provided transportation costs associated with an executive protection program. (Title 26, CFR 1.132-5) •  Also important? Addressing the FAA’s requirement that a “Certified Security Concern” be in evidence in order for the agency to block the disclosure of your aircraft tail number from public distribution. (BARR List) © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 12
  • 13. Final Considerations Don’t think “if.” Plan and practice for “when.” Appoint a trusted advisor – before an incident occurs. Helps ensure the advisor has an in-depth understanding of the preferences and circumstances of key individuals and the family. Prepares the advisor – when incidents do occur – to act as a representative of the family with the media and with law enforcement authorities. Ensures a holistic, prevention-oriented approach. And allows integration across multiple domains of expertise. Builds stable, long-term assurance – and family confidence – that the right people, processes, capabilities and technologies are in place to keep the individual or family safe and secure. © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 13
  • 14. Thank you Visit hillardheintze.com to access our extensive library of relevant thought leadership. Hillard Heintze Case Studies •  Assessing a Former Employee’s Potential for Violence – #116 •  Advancing a Short List of World-Class CSO Candidates – #117 •  Evaluating the Risks and Threats Confronting a U.S. Senator – #129 •  Conducting an Independent Security Assessment of the Residences of a CEO and His Team - #141 Hillard Heintze Strategic Security Services Brochure For additional information, contact: Hillard Heintze 360 Insight Executive Briefings Thomas Kasza, SVP, Managing Director, •  “Corporate Jets – The Security Rationale” Strategic Relationships, Hillard Heintze •  “Fraud and Embezzlement – The Insider Risk” •  “Protecting High Net Worth Individuals and Families” 30 South Wacker Drive, Suite 1730 Chicago, Illinois 60606 Hillard Heintze Service Snapshots Office: (312) 229-9804 •  High Net Worth Security Advisory Services •  High Net Worth 24-Hour Crisis Response Mobile: (312) 404-7660 Email: tom.kasza@hillardheintze.com © 2012 Hillard Heintze | Protecting What Matters ℠ | www.hillardheintze.com 14