5. 5
For me, attitude can be
defined as one word…LIFE.
• It makes an incredible difference in your LIFE.
• It can be a powerful tool for positive action.
• It can be a poison that cripples you.
• It dictates whether you’re living life or life’s living you.
• It determines whether you’re…
ON THE WAY or IN THE WAY.
9. 9
Your attitude reflects YOU.
Focus on the POSITIVE.
Your Setbacks can be Setups for
even greater opportunities.
Be committed to change!
10. 10
Stop Negative Assumptions
They’ll never buy.
They can’t afford it.
They’re a pain to work with.
They’re just looking
for a good deal. They probably
already know what
they want.If I ask for
referrals,
customers will
think I’m pushy.
They’re cheap.
12. 12
Make them Positive...
They will buy if I give
them what they want.
They can afford it, if they
want it.
They have high standards.
They want the best
value for their money.
I can help them
discover what they
want.If customers like
me and my
service, they’ll be
happy to give
referrals!
They will spend on
things that are
valuable to them.
14. 14
Your choices TODAY impact your
successes TOMORROW.
Happiness is Your’s to create.
Build your attitude from the INSIDE out.
Watch what you say to yourself.
15. 15
The BAGGAGE you carry shapes your
attitude. “IF-only?”; “What-now?”;
“What-if?” The root causes of bad
attitude are-Low Self Esteem, Stress,
Fear, Resentment, Anger.
Toss the BAGGAGE and lighten the
load.
16. 16
Buffer Yourself from “Toxic
Negativity”
People who are:
• Judges and Critics
• Professional Victims
• Soap Opera Stars
• Bitter to the Core
19. 19
Change your attitude with a change in
PERSPECTIVE. Give yourself permission
to love and forgive.
See Failure as an Event.
Don’t Take it Personally.
21. 21
“Failures” Who Made It Big...
• Harrison Ford was told early in his career by a studio exec that
he’d never make it as a leading man...he didn’t have “it.”
• In high school, Michael Jordan was cut from the basketball team.
• Thomas Edison failed 6000 times before the light bulb.
• Charles Schwab was dyslexic and almost flunked out of Stanford
after failing English twice.
• Vanessa Williams was de-crowned Miss. America and has
become a an award-winning African-American actress.
22. Every failure, obstacle or hardship is an
opportunity in disguise. Success in many
cases is failure turned inside out.
Eliminate the negative attitude and believe
you can do anything. Replace 'if I can, I
hope, maybe' with 'I can, I will, I must.”
Mary Kay Ash
Founder of Mary Kay Cosmetics empire
23. How do YOU respond to failure?
I’m such an
IDIOT! I’ll
never try
THAT again!
What can I
learn from this
experience?
OR
24. 24
•Your attitude is YOUR responsibility… Start managing
your emotions.
•Change your perspective.
•YOU determine the value of YOUR life experiences.
Life is 10% what happens to YOU and
90% how YOU respond to it.
31. 31
•Count your blessings daily.
•Get proper rest and exercise.
•Set aside personal time with family and close friends.
•Help someone less fortunate.
•Read and listen to motivational books and tapes.
•Motivation is not permanent.
•Reflect on your victories – things you’ve forgotten that
were special.
•Create an upbeat, positive greeting.
Motivation…
