3. What is Competency?
“a cluster of related knowledge, skills
and attitudes that affects a major part
of one’s job (a role or responsibility),
that correlates with performance on
the job, that can be measured against
well-accepted standards, and that can
be improved via training and
development”
Referenced in Parry, S.R. The Quest for Competencies, Training,
July 1996 pp 48-56
…and
behaviours
4. Uses and Benefits of Competency Frameworks
Performance appraisal. Base appraisal on objective criteria.
5. Uses and Benefits of Competency Frameworks
Development: Specify needs in competency terms, not inputs.
6. Uses and Benefits of Competency Frameworks
Job design: Create rewarding and satisfying jobs.
7. Uses and Benefits of Competency Frameworks
Training: more systematic, linked to performance, target use of budgets
8. Components of Competency
Knowledge: factual information accepted to be
true.
Skills: the learned ability to carry out predefined
processes.
Attitudes: a relatively enduring disposition to
view people, places, things or events in a
particular way.
Behaviour: a specific action taken to achieve a
(usually) predetermined outcome.
10. The Competency Model
Current and future requirements
Six Frameworks: One Common (all PFM staff)
and Five Functional
Key (critical) competencies only: no attempt to
be comprehensive
Four Common competencies
Five – Eight competencies according to Function
11. Validating the Model
FaceValidity
• “Makes sense”
ConstructValidity
• Distinguishes levels of performance
ContentValidity
• Coverage of the domain
16. Issues: 1
Defining PFM
Capturing representative views
Balancing country needs with expert opinion
Handling volume
Anticipating future needs
17. Issues: 2
Integrating with other frameworks and
initiatives
Clearly differentiating between knowledge, skills
attitudes and behaviours
Statements: Progressive or Cumulative?
Supply side capacity
Efficiency of current spending
GOP
• $228
• 3.2
UK
• $178
• 2.5
Canada
• $72
• 1
22. Progressive or Cumulative?
Conclusion:The Competency Frameworks are not
cumulative or progressive by design…
…although some statements may be cumulative or
progressive in their effect.
25. Lessons Learned
Design only a starting point
Constant need for education
Few right or wrong answers
Context is critical
Key stakeholders must be committed
Long term commitment important
There comes a time to let go!