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Company Profile
E2M Company Profile
An unique team of experts.

E2M was created by a split of from the Otto-Group headed by Georg Lang and Pulse - the Nr. 1 marketing
company in Ukraine. The company started it’s operations in 2012 with an initial team of 30 experts and is
fast growing. E2M is the first company in Ukraine providing a full range of services for developing and
operating e-commerce solutions.




      # 1 Marketing company in Ukraine                                 Management with 13 years e-commerce experience
      1.400 employees                                                  Strong team of IT- & Marketing-Specialists
      17 years successful experience on the market                     Perfectly matched team
      Generated more than $1,6 Billion of sales                        2 years experience in local e-commerce




Page  2                                           © LLC e2market.com 2011 – 2013
E2M Company Profile
Pulse: A range of top managers with 19 years experience in CIS.


                              Robert McNeil                                                     Mark Wright                     Stuart McKenzie
                                               (Scotland)                                               (New Zealand)           (Scotland)




  Robert originally set up the Pulse operation in Ukraine      An expatriate New Zealander for the past fifteen years,           Born in Edinburgh, Scotland, Stuart moved to
  in January 1993, after having held various positions         Mark has built his experience from commercial challenges          Ukraine in 1994 where he joined Pulse and soon
  working for multinational companies in both the USA &        in five countries. After attending university in New Zealand,     became a partner and Managing Director.
  UK, in the fields of marketing, sales, distribution, and     he spent seven years in general management roles in the
  finally, finance.                                                                                                              Over the years Stuart has gained unparalleled
                                                               wholesale grocery trade, then left New Zealand and spent          experience in Ukraine in the fields of sales,
                                                               some time in Papua New Guinea.                                    merchandising, research and marketing –
  From very humble beginnings, he quickly established
  Pulse as a "Turn Key" solution for multinationals,                                                                             assisting many of the world's largest companies to
  offering them not only a comprehensive range of              In 1990 he joined the Coca-Cola bottling operation. His path      develop their products in this emerging market.
  marketing services, but often more importantly,              then included a series of regional and national sales and
  assisting clients in building and executing a                marketing management roles in Papua New Guinea,                   Stuart has been at the forefront of Pulse's
  professional distribution and sales infrastructure.          Australia, Ukraine, and the Philippines. Following his role at    development and understands the fundamentals
                                                               Coca-Cola he operated from Dubai on a consultancy basis,          and challenges of running a business in a
  "The people of Ukraine are wonderful, and their              working in Jordan, Saudi Arabia, the UAE.                         developing marketplace such as Ukraine.
  hospitality is often staggering! They are cultured,
  educated & their ladies are the most beautiful in the        In 2002 he moved back to Ukraine with the Pulse
                                                                                                                                 Stuart is a past president and founding member of
  world. Sure, there are plenty of challenges, often                                                                             the Kyiv Lions Club and is chairman of the "Burns
                                                               organization and has brought a depth of experience ideally        Night" event held each year. Stuart has been
  seemingly impossible, but there is still no other place in
  the world that I would rather live or work."                 suited to the challenges facing Ukrainian businesses today.       organizing Burns Night in Ukraine for fourteen
                                                               This is especially so when it comes to integrated marketing,      years.
                                                               supply chain management, and solution based
                                                               management services.




Page  3                                                        © LLC e2market.com 2011 – 2013
E2M Company Profile
And a mixture of 13 years e-commerce experience and young professionals.


Georg Lang                             Ronny Sleiman                           Iryna Padalka                         Eugene Kushta
(Germany)                              (USA / Lebanon)                         (Ukraine)                             (Ukraine)




 George is addicted to e-commerce       Ronny is living in Ukraine for 8        Iryna was one of the first            Eugene is the latest member of
 for 13 years. He started his e-        years. Before he managed the            employees of George when he           our team. He made his MBA with
 commerce career in 1999 at             distribution of Nintendo products in    came 2009 to Ukraine. From the        focus on project management and
 Amazon.de. At this time Amazon         US. Together with his father he         very beginning her main interest      operations just in 2011 but he is
 was just a trader of all kind of
 media products. With a small team      was             building        the     was online marketing. After some      working for already 6 years in e-
 of colleagues he started to expand     telecommunication infrastructure        heavy trainings in Germany she        commerce and especially IT
 the    product    categories   with    for one of the leading providers in     became quickly our Nr. 1 expert       development.
 consumer electronics, home &           Ukraine.                                for online marketing in Ukraine.
 garden, … With the integration of                                              She knows the market very well        Eugene is responsible for all our
 the marketplace Amazon turned          Ronny studied informatics in            and has a huge experience in          IT products and is managing our
 into the world leading e-commerce      California and combines perfectly       planning and running successful       development teams as well as our
 platform.                              the required knowledge of an e-         online marketing campaigns.           general IT infrastructure incl.
                                        commerce      company:      IT   &                                            software, hardware, domains, …
 After Amazon he took over leading
 positions      at   Metro-Group,       Logistics! He speaks fluently           Originally Iryna studied languages
 Neckermann and the Otto-Group          Russian and has a very deep             and she speaks beside Ukrainian
 until he decided that it’s time to     understanding of the local market.      and Russian fluently English and
 start his own company.                                                         German.



Page  4                                                    © LLC e2market.com 2011 – 2013
E2M Company Profile
The only company in Ukraine providing turn-key e-solutions.

The focus of e2market.com is to develop turn-key e-solutions. E2M is the only company in Ukraine which can provide a full range of required service
modules out of one hand. Each module is customizable and can be combined with other modules to fit the needs of the client.


What makes us unique is the fact that we are providing                                        IT-
almost all of our services based on an in-house                                          Development
structure.                                                                                               +
Our internal departments are:
                                                                                                                Content
                                                                       Marketing
         •
         •
             IT-Development
             Content-Production
                                                                                        =                      Production


         •   Warehousing
         •   Customer-Care
         •
         •
             Accounting
             Marketing                                         +                                                              +
And we know the market and it’s companies very well.
We work with selected partners which are fully
integrated. That allows us to provide our client an       Accounting
                                                                                        Turn-Key                            Warehousing
unique service level.
                                                                                       E-Solutions
We provide the following services with partners:

         •   Delivery
         •   Cash-Collection                                   +                                                              +
         •   Product-Insurance



                                                                       Customer
                                                                                                                 Delivery
                                                                         Care


                                                                                   +          Cash-      +
                                                                                            Collection



Page  5                                                 © LLC e2market.com 2011 – 2013
E2M Company Profile
A team of perfectly matched experts for quality IT-solutions.




                                                                       IT-Services

                                                         • Actually we have a team of 16 IT-
                                                           experts which is working together for
                                                           more than 2 years.

                                                         • Our in-house developed “Hermes”
                                                           platform guarantees a short time to
                                                           market and a stable product from the
                                                           very beginning.

                                                         • We have a range of servers local as
                                                           well as offshore to guarantee a high
                                                           availability of our products & services.




Page  6                          © LLC e2market.com 2011 – 2013
E2M Company Profile
Our team is experienced in web-design & frontend-development.


                                         Web-Design & Frontend-Development




                                                                 •   Design-Concept & -Creation



                                                                 •   HTML-Coding



                                                                 •   Frontend-Development




Page  7                        © LLC e2market.com 2011 – 2013
E2M Company Profile
Hermes is our in-house platform solution.




                                                                  E2M has it’s own platform solution
                                                                  called Hermes. Hermes was developed
                                                                  to host multiple online stores on one
                                                                  core. Due to the fact that front- &
                                                                  backend is decentralized it allows to
                                                                  launch efficient e-commerce solutions
                                                                  within a short time but fully
                                                                  customized for the clients needs.




Page  8                         © LLC e2market.com 2011 – 2013
E2M Company Profile
Hermes covers all needs to run successful e-commerce projects.



                   Marketing                                      Control Panel                                 Partners
                   [internal traffic tracking, integration        [shops, articles, reports, …]                 [orders, revenues]
                   of Google & Yandex, SEO, landings
                   pages, newsletters, …]




            Customer                                                                                                Content
             Support                                                                                               Production
             [helpdesk, orders
                tracking, …]
                                                             E-Commerce Platform                                   [content creation &
                                                                                                                      management]




                                                                                                  Logistics
                                                                                                  [availability management, delivery
           Accounting                                         Technology                          integration, …]
           [accounting, cash collection, …]
                                                              [fully modularized, based on PHP,
                                                              MySQL, Java, …]




Page  9                                                       © LLC e2market.com 2011 – 2013
E2M Company Profile
 Our newly opened logistics center is beside IT the core of our company!



         Original picture of our
            logistics center!




• More than 10 000 square meters of warehousing and office space.
• Temperature and humidity controlled.
• Random storage with single item labeling.
• Additional plot of land for expansion is existing.

 Page  10                          © LLC e2market.com 2011 – 2013
E2M Company Profile
Our customer care department is specialized on online business.




                                                 Customer Care

                                   • Ukrainian and Russian speaking call-center agents.

                                   • Provides phone- & mail-support.

                                   • Specialized in online customers and online order
                                     management.

                                   • Standard Working Times:
                                         • 7 days a week
                                         • 09:00 to 21:00
                                         • or on request 24/7




Page  11                       © LLC e2market.com 2011 – 2013
E2M Company Profile
A quality content-production is a must have to maximize the sales!


                                                                      Production-Services

                                                        • Photo-Production
                                                                  • model shootings
                                                                  • object shootings
                                                                  • photo editing

                                                        • Text-Production
                                                                  •   short descriptions
                                                                  •   long descriptions
                                                                  •   data sheets
                                                                  •   …

                                                        • The team is driven by our art director
                                                          who takes care that all content is
                                                          according to your brand / product
                                                          requirements.




Page  12                        © LLC e2market.com 2011 – 2013
E2M Company Profile
Our financial services make your business sustainable.


                                                        Accounting and Cash Collection

                                                        • We are offering a full service solution for
                                                          accounting (Local GAAP & IFRS).

                                                        • Our cash collection services are working fast,
                                                          efficient and reliable.

                                                        • We provide product insurance services to
                                                          prevent write offs within all logistics processes.

                                                        • Our internal 1C system is heavily customized
                                                          for the needs of e-commerce and be easily
                                                          connected to our clients systems.

                                                        • We consult our clients from the very beginning
                                                          to make sure that their business will be
                                                          sustainable and a no headache solution in
                                                          terms of dealing with the local authorities.




Page  13                        © LLC e2market.com 2011 – 2013
E2M Company Profile
Our marketing-team consists out of experienced specialists.




                                                         Online-Marketing

                                             • Our marketing team provides a full range of online
                                               marketing services (Context, SEO, SERM, ..).

                                             • Our social media team is very experienced in
                                               developing and managing fully integrated social
                                               media strategies.

                                             • We know the market and therefore we are working
                                               in addition with a reliable range of specialized
                                               partners to deliver the best possible results.

                                             • Our In-House marketing team is working together for
                                               more than 2 years and created and managed
                                               customer bases with up to 1.6 million customers and
                                               campaigns with budgets up to 1 million USD.




Page  14                        © LLC e2market.com 2011 – 2013
E2M Company Profile
E2M provides turn-key online-stores.

                                        The Ukraine has actually more than 20 million internet users but in
                                        terms of online-shopping it’s an emerging market in a very early
                                        stage.

                                        Due to the presence of so many internet users, many retailers would
                                        like to expand their business online. But none of them has enough
                                        knowledge or even the attendance to deal with topics like IT, return- &
                                        denial-handling, cash-collection, … In fact they can find for each
                                        required component a service provider but getting all of those partners
                                        into a working structure is creating more problems than becoming a
                                        reliable / sustainable solution.

                                        Being aware of those problems we decided to found with
                                        e2market.com the first full service provider for B2C e-business. We
                                        are the only company in Ukraine which can provide a retailer a full
                                        service solution for developing and running an online store out of one
                                        hand.

                                        Our first two clients are Tago which is an Ukrainian fashion brand and
                                        TUMI which is a well known brand for premium luggage. We are
                                        currently in the final negotiation phase with other retailers / brands
                                        and we will have 12 to 16 stores online by the end of 2013.




Page  15                        © LLC e2market.com 2011 – 2013
E2M Company Profile
E2M is a web incubator.

                             By setting up our e-service business we learned very quick that we
                             created with e2market.com also a perfect base to develop projects!

                             The Ukraine itself is an emerging market in a very early stage but even
                             the biggest CIS country Russia is still far away from it’s real potential. So
                             within the next years there is a big opportunity to participate at an
                             amazing market.

                             That’s why we started to develop and to invest into projects as well. The
                             Ukraine is full of young and hungry professionals with great ideas and lots
                             of energy. But most of them need capital and consultancy to get their
                             projects successfully from the seed to the start-up phase.

                             Currently we are launching our first project Shopzone which will go online
                             in November 2012. We financed the complete seed- and start-up- phase
                             by ourselves.

                             In addition we are evaluating ongoing new ideas. Our target is to invest
                             into projects which are in an early seed-phase and to partner with venture
                             capital funds from the start-up phase.




Page  16                 © LLC e2market.com 2011 – 2013
E2M Company Profile
Our contact information:




                                           LLC e2market.com
                                           17-21, Baggoutivska Str.
                                           04197 Kiyv, Ukraine

                                           Phone: +38 044 537 7434
                                           E-Mail: info@e2market.com



                           © LLC e2market.com 2011 – 2013

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E2Market company profile

  • 2. E2M Company Profile An unique team of experts. E2M was created by a split of from the Otto-Group headed by Georg Lang and Pulse - the Nr. 1 marketing company in Ukraine. The company started it’s operations in 2012 with an initial team of 30 experts and is fast growing. E2M is the first company in Ukraine providing a full range of services for developing and operating e-commerce solutions.  # 1 Marketing company in Ukraine  Management with 13 years e-commerce experience  1.400 employees  Strong team of IT- & Marketing-Specialists  17 years successful experience on the market  Perfectly matched team  Generated more than $1,6 Billion of sales  2 years experience in local e-commerce Page  2 © LLC e2market.com 2011 – 2013
  • 3. E2M Company Profile Pulse: A range of top managers with 19 years experience in CIS. Robert McNeil Mark Wright Stuart McKenzie (Scotland) (New Zealand) (Scotland) Robert originally set up the Pulse operation in Ukraine An expatriate New Zealander for the past fifteen years, Born in Edinburgh, Scotland, Stuart moved to in January 1993, after having held various positions Mark has built his experience from commercial challenges Ukraine in 1994 where he joined Pulse and soon working for multinational companies in both the USA & in five countries. After attending university in New Zealand, became a partner and Managing Director. UK, in the fields of marketing, sales, distribution, and he spent seven years in general management roles in the finally, finance. Over the years Stuart has gained unparalleled wholesale grocery trade, then left New Zealand and spent experience in Ukraine in the fields of sales, some time in Papua New Guinea. merchandising, research and marketing – From very humble beginnings, he quickly established Pulse as a "Turn Key" solution for multinationals, assisting many of the world's largest companies to offering them not only a comprehensive range of In 1990 he joined the Coca-Cola bottling operation. His path develop their products in this emerging market. marketing services, but often more importantly, then included a series of regional and national sales and assisting clients in building and executing a marketing management roles in Papua New Guinea, Stuart has been at the forefront of Pulse's professional distribution and sales infrastructure. Australia, Ukraine, and the Philippines. Following his role at development and understands the fundamentals Coca-Cola he operated from Dubai on a consultancy basis, and challenges of running a business in a "The people of Ukraine are wonderful, and their working in Jordan, Saudi Arabia, the UAE. developing marketplace such as Ukraine. hospitality is often staggering! They are cultured, educated & their ladies are the most beautiful in the In 2002 he moved back to Ukraine with the Pulse Stuart is a past president and founding member of world. Sure, there are plenty of challenges, often the Kyiv Lions Club and is chairman of the "Burns organization and has brought a depth of experience ideally Night" event held each year. Stuart has been seemingly impossible, but there is still no other place in the world that I would rather live or work." suited to the challenges facing Ukrainian businesses today. organizing Burns Night in Ukraine for fourteen This is especially so when it comes to integrated marketing, years. supply chain management, and solution based management services. Page  3 © LLC e2market.com 2011 – 2013
  • 4. E2M Company Profile And a mixture of 13 years e-commerce experience and young professionals. Georg Lang Ronny Sleiman Iryna Padalka Eugene Kushta (Germany) (USA / Lebanon) (Ukraine) (Ukraine) George is addicted to e-commerce Ronny is living in Ukraine for 8 Iryna was one of the first Eugene is the latest member of for 13 years. He started his e- years. Before he managed the employees of George when he our team. He made his MBA with commerce career in 1999 at distribution of Nintendo products in came 2009 to Ukraine. From the focus on project management and Amazon.de. At this time Amazon US. Together with his father he very beginning her main interest operations just in 2011 but he is was just a trader of all kind of media products. With a small team was building the was online marketing. After some working for already 6 years in e- of colleagues he started to expand telecommunication infrastructure heavy trainings in Germany she commerce and especially IT the product categories with for one of the leading providers in became quickly our Nr. 1 expert development. consumer electronics, home & Ukraine. for online marketing in Ukraine. garden, … With the integration of She knows the market very well Eugene is responsible for all our the marketplace Amazon turned Ronny studied informatics in and has a huge experience in IT products and is managing our into the world leading e-commerce California and combines perfectly planning and running successful development teams as well as our platform. the required knowledge of an e- online marketing campaigns. general IT infrastructure incl. commerce company: IT & software, hardware, domains, … After Amazon he took over leading positions at Metro-Group, Logistics! He speaks fluently Originally Iryna studied languages Neckermann and the Otto-Group Russian and has a very deep and she speaks beside Ukrainian until he decided that it’s time to understanding of the local market. and Russian fluently English and start his own company. German. Page  4 © LLC e2market.com 2011 – 2013
  • 5. E2M Company Profile The only company in Ukraine providing turn-key e-solutions. The focus of e2market.com is to develop turn-key e-solutions. E2M is the only company in Ukraine which can provide a full range of required service modules out of one hand. Each module is customizable and can be combined with other modules to fit the needs of the client. What makes us unique is the fact that we are providing IT- almost all of our services based on an in-house Development structure. + Our internal departments are: Content Marketing • • IT-Development Content-Production = Production • Warehousing • Customer-Care • • Accounting Marketing + + And we know the market and it’s companies very well. We work with selected partners which are fully integrated. That allows us to provide our client an Accounting Turn-Key Warehousing unique service level. E-Solutions We provide the following services with partners: • Delivery • Cash-Collection + + • Product-Insurance Customer Delivery Care + Cash- + Collection Page  5 © LLC e2market.com 2011 – 2013
  • 6. E2M Company Profile A team of perfectly matched experts for quality IT-solutions. IT-Services • Actually we have a team of 16 IT- experts which is working together for more than 2 years. • Our in-house developed “Hermes” platform guarantees a short time to market and a stable product from the very beginning. • We have a range of servers local as well as offshore to guarantee a high availability of our products & services. Page  6 © LLC e2market.com 2011 – 2013
  • 7. E2M Company Profile Our team is experienced in web-design & frontend-development. Web-Design & Frontend-Development • Design-Concept & -Creation • HTML-Coding • Frontend-Development Page  7 © LLC e2market.com 2011 – 2013
  • 8. E2M Company Profile Hermes is our in-house platform solution. E2M has it’s own platform solution called Hermes. Hermes was developed to host multiple online stores on one core. Due to the fact that front- & backend is decentralized it allows to launch efficient e-commerce solutions within a short time but fully customized for the clients needs. Page  8 © LLC e2market.com 2011 – 2013
  • 9. E2M Company Profile Hermes covers all needs to run successful e-commerce projects. Marketing Control Panel Partners [internal traffic tracking, integration [shops, articles, reports, …] [orders, revenues] of Google & Yandex, SEO, landings pages, newsletters, …] Customer Content Support Production [helpdesk, orders tracking, …] E-Commerce Platform [content creation & management] Logistics [availability management, delivery Accounting Technology integration, …] [accounting, cash collection, …] [fully modularized, based on PHP, MySQL, Java, …] Page  9 © LLC e2market.com 2011 – 2013
  • 10. E2M Company Profile Our newly opened logistics center is beside IT the core of our company! Original picture of our logistics center! • More than 10 000 square meters of warehousing and office space. • Temperature and humidity controlled. • Random storage with single item labeling. • Additional plot of land for expansion is existing. Page  10 © LLC e2market.com 2011 – 2013
  • 11. E2M Company Profile Our customer care department is specialized on online business. Customer Care • Ukrainian and Russian speaking call-center agents. • Provides phone- & mail-support. • Specialized in online customers and online order management. • Standard Working Times: • 7 days a week • 09:00 to 21:00 • or on request 24/7 Page  11 © LLC e2market.com 2011 – 2013
  • 12. E2M Company Profile A quality content-production is a must have to maximize the sales! Production-Services • Photo-Production • model shootings • object shootings • photo editing • Text-Production • short descriptions • long descriptions • data sheets • … • The team is driven by our art director who takes care that all content is according to your brand / product requirements. Page  12 © LLC e2market.com 2011 – 2013
  • 13. E2M Company Profile Our financial services make your business sustainable. Accounting and Cash Collection • We are offering a full service solution for accounting (Local GAAP & IFRS). • Our cash collection services are working fast, efficient and reliable. • We provide product insurance services to prevent write offs within all logistics processes. • Our internal 1C system is heavily customized for the needs of e-commerce and be easily connected to our clients systems. • We consult our clients from the very beginning to make sure that their business will be sustainable and a no headache solution in terms of dealing with the local authorities. Page  13 © LLC e2market.com 2011 – 2013
  • 14. E2M Company Profile Our marketing-team consists out of experienced specialists. Online-Marketing • Our marketing team provides a full range of online marketing services (Context, SEO, SERM, ..). • Our social media team is very experienced in developing and managing fully integrated social media strategies. • We know the market and therefore we are working in addition with a reliable range of specialized partners to deliver the best possible results. • Our In-House marketing team is working together for more than 2 years and created and managed customer bases with up to 1.6 million customers and campaigns with budgets up to 1 million USD. Page  14 © LLC e2market.com 2011 – 2013
  • 15. E2M Company Profile E2M provides turn-key online-stores. The Ukraine has actually more than 20 million internet users but in terms of online-shopping it’s an emerging market in a very early stage. Due to the presence of so many internet users, many retailers would like to expand their business online. But none of them has enough knowledge or even the attendance to deal with topics like IT, return- & denial-handling, cash-collection, … In fact they can find for each required component a service provider but getting all of those partners into a working structure is creating more problems than becoming a reliable / sustainable solution. Being aware of those problems we decided to found with e2market.com the first full service provider for B2C e-business. We are the only company in Ukraine which can provide a retailer a full service solution for developing and running an online store out of one hand. Our first two clients are Tago which is an Ukrainian fashion brand and TUMI which is a well known brand for premium luggage. We are currently in the final negotiation phase with other retailers / brands and we will have 12 to 16 stores online by the end of 2013. Page  15 © LLC e2market.com 2011 – 2013
  • 16. E2M Company Profile E2M is a web incubator. By setting up our e-service business we learned very quick that we created with e2market.com also a perfect base to develop projects! The Ukraine itself is an emerging market in a very early stage but even the biggest CIS country Russia is still far away from it’s real potential. So within the next years there is a big opportunity to participate at an amazing market. That’s why we started to develop and to invest into projects as well. The Ukraine is full of young and hungry professionals with great ideas and lots of energy. But most of them need capital and consultancy to get their projects successfully from the seed to the start-up phase. Currently we are launching our first project Shopzone which will go online in November 2012. We financed the complete seed- and start-up- phase by ourselves. In addition we are evaluating ongoing new ideas. Our target is to invest into projects which are in an early seed-phase and to partner with venture capital funds from the start-up phase. Page  16 © LLC e2market.com 2011 – 2013
  • 17. E2M Company Profile Our contact information: LLC e2market.com 17-21, Baggoutivska Str. 04197 Kiyv, Ukraine Phone: +38 044 537 7434 E-Mail: info@e2market.com © LLC e2market.com 2011 – 2013