Keynote: Connecting Communities: A Shared Patient Record Janice Newell

1. 1
Connecting Communities:
A Shared Patient Record
Janice Newell
SVP, Chief Information Officer

2. Our Family of Brands

3. Snapshot of Providence
Caregivers (all employees) 76,329
Employed physicians 3,579
Employed advanced practice clinicians 1,125
Registered nurses 25,958
Physician clinics 475
Acute care hospitals 34
Acute care beds (licensed) 9,395
Providence Health Plan members 436,929
Hospice and home health programs 19
Home health visits 597,634
Hospice days 628,182
Assisted living and long-term care facilities
(free standing and co-located)
22
Supportive housing
Facilities: 14
Units: 693
Unique patients served 3,265,653
Community benefit and
charity care costs
$843 million
Total net operating revenue $12.5 billion
Total net operating income $219 million
Total net income $771 million
Total net assets $7.9 billion
Data is consolidated for Providence and its affiliates based on unaudited financial reporting.

4. In the future, Providence anticipates:
 Our customers will become more engaged and empowered
through digital media and mobile devices.
Digitization, mobility, sensors, data
 The way health care is paid for will change.
Revenue pressure from payers, new revenue/margin sources, total cost of care
 The way we deliver care to our customers will change.
Cost per unit, accountable care models, data to predict and treat, technology-driven
innovation
 Industry changes and government action will impact our
competitiveness.
Competitors from outside of health care, speed and efficiency matter
Looking forward
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5. Creating healthier
communities, together.
We are committed to whole-person
health – physical, spiritual, mental
and even financial.
By ‘communities’ we mean the
communities we serve, and also
populations – for example, Medicaid
enrollees; those with chronic diseases;
our fellow caregivers (employees); and
the poor and vulnerable.
Like our predecessors, we know we
can’t create healthier communities alone.
We work together across our five states,
and with partners who share our values,
to improve the health and well-being of
everyone in our communities.
Standing on the shoulders of those
who came before us, we continue
to pioneer how care is delivered.
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6. CONNECTIONS TO CREATE HEALTHIER
COMMUNITIES TOGETHER

7. Information Exchange Collection

8. One
Patient
One
Record
One
Community
Creating Healthier Communities Together
Bringing the Providence, Swedish and Kadlec builds of Epic to
community hospitals and physician practices
in the communities we serve

9. • Goal of the Community Connect program
– Extend the integrated patient health record to our
affiliated partners to create an integrated health record –
benefitting the patient, the providers and the health of the
community.
• Strategic value proposition
– Strengthen current relationships
– Solidify relationships for the future
– Build new relationships
– Shared platform to support future value-based
reimbursement models

10. Today, Providence Community Connect is one of the
nation’s largest Epic Connect programs. Source: Epic

12. Who is Engage
• Non- Profit Health Care company (INHS) founded
in 1994 by two Competing Hospital Organizations
• IT Division now called Engage has 250
employees with 100% IT Focus
• 150 MEDITECH Specific Analysts
- Including Nurses, Pharmacist, Rad and Lab techs etc.

13. What Engage does.
• Turnkey MEDITECH support to over 50 hospitals
managing every aspect of of the system (design and build,
upgrades, interfaces, daily user support, and hosting) for
10+ over years.
• Sole IT source for many of these hospitals
• Specialty Services
• MEDITECH Implementations
• Hosting
• Analyst support service

14. Q&A
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