TDI Startup Insurtech Award- JRNY Investment overview for digital insurer application

1. Your insurance
distribution partner

2. We help insurance providers
protect people better
JRNY MISSION

3. JRNY delivers a distribution platform
that provides a seamless, consistent,
and compliant customer experience.
6
Increase
Increase quote
completion by
up to 30%
Reduce your expense
ratio by removing
customer friction
Save
Ensure compliance
and prove it
Comply
THE JRNY VALUE
Why work with us?

4. THE JRNY TEAM
Why work with us?
Key team Growth
1. Working with two of the largest insurers in
Australasia and one of the largest GI
insurers in Singapore
2. Well funded: oversubscribed pre series A
round
3. Been around for three years, and increased
revenue by 380% in the last financial year
4. Now expanding into Asia
The JRNY team and product has been built for insurance

5. THE JRNY TEAM
Why work with us?
Our success
1. Top 2 Fintechs in Asia Pacific at
Money 20/20 Singapore 2019
2. One of 12 insurtechs globally to
make the Digital Insurer’s Startup
InsurTech Finals
3. Selected as the ‘one to watch’ by
Deloitte fast 50
The JRNY team and product has been built for insurance

6. Insurance landscape today
PROBLEM
Choosing an insurance policy is often
confusing and overly manual with
frequent phone or email exchanges
between the customer, brokers, and
insurers. It’s time consuming, costly, and
error prone.
Overall, it’s a spaghetti nightmare for the
customer.

7. JRNY can turn the convoluted insurance
process into a streamlined customer
experience.
We help the customer buy the right
policy for the life they lead, and they can
do it all digitally through you and your
banking partner.
Insurance landscape tomorrow
SOLUTION

8. 58%of consumers want and expect new
insurance business models
Capgemini Financial Services Analysis
67%of consumers will change insurance
providers for a better customer experience
2018 Morgan Stanley insurance report
35%of consumers will choose an insurer
purely if purchasing is easy
Insurance voice of the customers
“
“
“
The insurance industry is long
due for a change
OPPORTUNITY
2

9. With JRNY’s Insurance Distribution
Platform, you will have your own white
labelled digital insurance agent that sits
within your insurance digital framework.
The agent can help your customers to
understand what policy they need and buy
that policy.
9
INTRODUCING JRNY
AI insurance distribution platform

10. The experience that JRNY’s platform can provide you and your customer with:
Need Analysis
A customer can find out
what type of insurance they
need by interacting with
your insurance agent.
Quote and Bind
If satisfied, the customer can
get a quote and purchase
their recommended policy
with your digital agent.
Manage - coming soon!
Customers can then
manage, update or lodge a
claim with the digital agent.
Renew - coming soon!
As the renewal period
approaches, the digital agent
can prompt and complete the
renewal process
USER JRNY
Customer experience

11. Deep insights into consumer behaviour
via Business Intelligence Dashboard.
● Understand purchasing and interaction
behaviour
● Export records for easy compliance
● Deep insights into customer behaviour
● Manage admin users
YOUR JRNY
Better insights into your customers

12. JRNY Chat
- Conversational interface for
your white labelled digital
agent
- Rich text based assistant
- Voice (coming soon)
- Digital Avatar (market
maturity is needed)
JRNY BI Dashboard
- Audience analytics
- Behaviour analytics
- Human handover
- Compliance reporting
- Identify cross selling
opportunities
JRNY Engine
- NLP
- Sentiment analysis
- Conversational and user databases
- Integrated with underwriting
logic/system
- Processes insurance logic
USER PLATFORM
The JRNY product suite

13. 15
USER PLATFORM
High level system architecture

14. 16
Car Home Contents
Coming soon...
Small Business
USER PLATFORM
Insurance products supported

15. 1. Technical discovery
We make sure we understand and align with
your underwriting processes, your rating
table and technical needs. We then decide
on what insurance product(s) to distribute.
2. Development & testing
We configure the conversation architecture to
match your rating table to bring the
insurance agent to life
3. Cut over +Go-live
Launch, support and celebrate a
team win!
At each stage of the JRNY, we will work with you to make sure we collectively achieve greatness
Your JRNY to success!

16. Thank you!
And let’s keep chatting