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An Analysis on
Adult Learners’ Satisfaction
in Online
Education Programmes
24 – 25
JULY 2018
by Huey Zher, Ng,
Sakina Sofia Baharom
Research shows
Learners’ satisfaction towards online learning
Tech
tools
coursed
esign
Ability
to
transfer
Learning
content
support
Learning content
Knowledge acquisition
Instruction
Learning platform
Course design
Ability to transfer
Social Presence
Instructor presence and social
support
Gómez-Rey, Barbera &
Fernández-Navarro (2016)
Purpose How much importance does
each aspect contribute to
adult learner’s satisfaction in
an online learning
environment?
Context
Course
Design
Participants
186 learners
Secondary school teachers and college lecturers
NO experience in participating in a fully online professional
course.
Given GUIDELINE (in a digital form) on how to access and
use the platform functions such as replying forum.
Analysed
Data
Analysed DataLearning Content
Providing learners with engaging and meaningful course materials … support
students’ readiness to learn, and orientation for learning, while encouraging
intrinsic motivation
Materials with the purpose to assist them in their professional work…learners may
feel a stronger motivation toward course materials that are related to solving
problems in the workplace.
Providing the participants clarity in applying the information in their teaching
and learning.
Analysed DataKnowledge Acquisition
creation of new knowledge is achieved when
learners are persistent towards online learning
activities
Analysed DataAbility to Transfer
leads to greater sense of meaningful learning, whereas
students collaborate in the construction of knowledge to
solve a problem and make sense of future experiences
Analysed DataLearning Platform
functionality, ease of use, reliability, flexibility, data
quality, portability and integration have a positive effect
on learner’s satisfaction
Analysed DataCourse Design
highly structured course design is
preferred by online learners as well as
specified guidelines for each given
task or assignment
Analysed DataInstructions
how the online course appears to learners
when they first encounter it and later try to
navigate through it
Analysed DataSocial Presence
students’ need to feel in communication with their classmates and
recognise them as real people who share common interests and needs, as
well as some online tasks, such as discussion forums
Analysed DataInstructor Presence and Learning Support
students were concern about the presences of their
instructors from the beginning of an online course
students were waiting for an embodied, authoritative and
recognisable “teacherly moment” which cannot be
achieved via embedded materials and activities
An Analysis on
Adult Learners’ Satisfaction
in Online
Education Programmes
24 – 25
JULY 2018
QUESTIONS?
An Analysis on
Adult Learners’ Satisfaction
in Online
Education Programmes
24 – 25
JULY 2018
THANK YOU

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An Analysis on Adult Learners’ Satisfaction in Online Education Programmes

  • 1. An Analysis on Adult Learners’ Satisfaction in Online Education Programmes 24 – 25 JULY 2018 by Huey Zher, Ng, Sakina Sofia Baharom
  • 2. Research shows Learners’ satisfaction towards online learning Tech tools coursed esign Ability to transfer Learning content support
  • 3. Learning content Knowledge acquisition Instruction Learning platform Course design Ability to transfer Social Presence Instructor presence and social support Gómez-Rey, Barbera & Fernández-Navarro (2016)
  • 4. Purpose How much importance does each aspect contribute to adult learner’s satisfaction in an online learning environment?
  • 6.
  • 7.
  • 9. Participants 186 learners Secondary school teachers and college lecturers NO experience in participating in a fully online professional course. Given GUIDELINE (in a digital form) on how to access and use the platform functions such as replying forum.
  • 11. Analysed DataLearning Content Providing learners with engaging and meaningful course materials … support students’ readiness to learn, and orientation for learning, while encouraging intrinsic motivation Materials with the purpose to assist them in their professional work…learners may feel a stronger motivation toward course materials that are related to solving problems in the workplace. Providing the participants clarity in applying the information in their teaching and learning.
  • 12. Analysed DataKnowledge Acquisition creation of new knowledge is achieved when learners are persistent towards online learning activities
  • 13. Analysed DataAbility to Transfer leads to greater sense of meaningful learning, whereas students collaborate in the construction of knowledge to solve a problem and make sense of future experiences
  • 14. Analysed DataLearning Platform functionality, ease of use, reliability, flexibility, data quality, portability and integration have a positive effect on learner’s satisfaction
  • 15. Analysed DataCourse Design highly structured course design is preferred by online learners as well as specified guidelines for each given task or assignment
  • 16. Analysed DataInstructions how the online course appears to learners when they first encounter it and later try to navigate through it
  • 17. Analysed DataSocial Presence students’ need to feel in communication with their classmates and recognise them as real people who share common interests and needs, as well as some online tasks, such as discussion forums
  • 18. Analysed DataInstructor Presence and Learning Support students were concern about the presences of their instructors from the beginning of an online course students were waiting for an embodied, authoritative and recognisable “teacherly moment” which cannot be achieved via embedded materials and activities
  • 19. An Analysis on Adult Learners’ Satisfaction in Online Education Programmes 24 – 25 JULY 2018 QUESTIONS?
  • 20. An Analysis on Adult Learners’ Satisfaction in Online Education Programmes 24 – 25 JULY 2018 THANK YOU